Party A:
Party B:
Party A has a number of existing office equipment, the need for repair and maintenance, Party B is willing to provide long-term repair and maintenance services. Hereby sign the following agreement:
First, the maintenance service content
1, Party A units in the maintenance agreement with Party B signed after the purchase of new equipment, if the equipment provided by Party B, in the warranty period, by Party B to provide normal hardware warranty maintenance services, software maintenance services are not included in this maintenance contract. After consultation between the two sides confirmed that the equipment can be added to the "maintenance services equipment list", according to the provisions of this contract for maintenance.
2, office equipment is limited to the attached "maintenance services equipment list" listed in the equipment, beyond the scope of the equipment to be maintained, Party B will be charged separately.
3, Party B is responsible for Party A's office automation equipment, including: computers, printers, copiers, facsimile machines and other maintenance and repair work, and provide door-to-door service for Party A on the working days specified in the agreement, such as national holidays postponed door-to-door maintenance time.
4, Party B for Party A to provide electronic computer system maintenance, common software installation, regular virus code updates, antivirus software provided by Party A and use, important data backup, software backup media used by Party A, such as burners, CD-ROMs, etc., the operating system catastrophic recovery, system reinstallation, hard disk testing. Party B shall assist Party A in making software backups of commonly used operating systems and applications, which involves software copyright liability, by Party A itself.
5, Party B for the Party's printers, fax machines, copiers and other office equipment to provide normal maintenance and cleaning, such as Party A's machines need major repair, Party B should be exempted from overhaul maintenance costs.
Second, Party B is responsible for all the maintenance equipment on behalf of Party A for uniform labeling
In the obvious location of the equipment labels, to assist Party A to do a good job of fixed asset management, the agreement signed after the first visit to the maintenance of the first maintenance to do a good job of "maintenance of the detailed list of computer equipment configuration," the registration work.
Third, Party B should provide Party A with timely and thorough 6 × 8 hour service, if the fault report time is later than 5:30 p.m., then the door-to-door maintenance time is postponed to the next working day;
Maintenance response time is from 8:30 a.m. to 17:30 p.m. every Monday to Saturday, and should be on-site within two hours to maintain the fault report received by Party A;
General faults, should be 24 hours. > General failure, should be repaired within 24 hours, major failures should be repaired within 3 days;
If the need to order maintenance spare parts and can not be repaired within this time limit, Party B must promptly negotiate with Party A to implement the completion.
Fourth, Party B provides quotations for spare parts and consumables for Party A's office equipment and other aspects of the consulting, such as Party B to buy parts and consumables from Party A, Party A can enjoy the preferential prices provided by Party B.
The company has been working with Party B for a long time.
V. Maintenance Cycle:
Party B will come to the site on Tuesday or Wednesday of the fourth week of each month to carry out maintenance and make a good service registration (Party B needs to be accompanied by Party A in the process of maintenance);
If Party B fails to provide maintenance services according to the service cycle stipulated in the agreement, Party A can make complaints to the superior department of Party B.
Sixth, Party B in the fulfillment of the contract, know all of Party A's trade secrets, whether in the term of this contract or after the termination of the contract, shall be kept confidential.
VII, service fees and payment:
1, Party A pays Party B a monthly maintenance fee of RMB 300.00, including transportation and labor costs, but does not include the cost of consumables and spare parts;
If the replacement of spare parts, subject to Party A's agreement and confirmation, the cost of the Party to pay.
2. Party B will pay 50% of the annual maintenance fee to Party A within 3 days after the signing of the agreement, and pay the balance within 10 days before the expiration of the maintenance year.
VIII, this agreement is not exhaustive or the agreement period of disagreement, the two sides should be in line with the principle of friendly negotiation to solve.
IX, this agreement is valid for one year from the date of the agreement seal.
X. This agreement is in duplicate, A, B and each side of a, with the same legal effect, the two sides stamped into force.
Annex: list of office equipment on behalf of the maintenance
Party A: ? B:
Seal: ? Stamp:
Representative (Signature): Representative (Signature):
Date: xx year xx month xx ? Date: xx xx xx xx ?
Part IIParty A: xxxx Limited
Party B: xxxx
The two sides after full consultation, in line with the principle of reciprocity and mutual benefit and equal trade, Party B is responsible for the maintenance of the motor for the Party A, signed this contract, and *** with compliance.
I. Repair content and amount: RMB (including tax price)
Serial number name quantity repair content total total: yuan (including tax)Second, Party B is responsible for bringing out the repair, repair and send back to Party A's factory.
Third, the duration: the contract signed within days to complete the repair.
Fourth, payment: one-time payment after acceptance, at the same time, Party B needs to provide Party A with full VAT invoice.
V. Acceptance: Acceptance at Party A's factory after maintenance.
VI. Warranty: Warranty period of months from the date of final acceptance.
VII, the sale of after-sales service: quality problems during the warranty period by Party B within a week of free replacement.
VIII, liability for breach of contract: If Party B can not complete the maintenance according to Party A's requirements, for each extension of one week, Party B will pay liquidated damages of 0.5% of the total contract price to Party A. If the delivery is delayed for more than one month due to Party B's reasons, Party A has the right to cancel the contract, and at the same time, Party B will compensate for Party A's direct losses incurred as a result of the delay.
Nine, force majeure: either party can not fulfill the contract due to force majeure, should promptly inform the other party can not perform or can not fully perform the reasons, and within fifteen days to provide proof, allowing the extension of the performance, part of the performance or non-performance of this contract, and according to the situation can be partially or fully exempt from liability.
X. Dispute Resolution: All disputes arising from this contract or the implementation of this contract, the two sides should be resolved through friendly consultation, and if the consultation fails, then either party can file a lawsuit to the court where the contract is signed.
xi. This contract shall not enter into force until it is signed and sealed by both parties.
XII, this contract in two copies, each side of a copy.
Party A on behalf of: xxxx Co., Ltd. Party B on behalf of: ________
Signing date: 20xx year xx month xx
Signing place: xx city
Part 3Party A (customer): Party B (customer):
Mailing address (zip code): mailing address (zip code):
Contact person: Contact person:
Telephone: ? Fax: Tel: Fax:
Please fill in your contact details so that we can communicate the latest service information and preferential activities to you in a timely manner!
xx Equipment Center is a large-scale formal service provider of office equipment wholesale and retail, repair and maintenance and supply of consumables as a whole. In order to make your work progress more smoothly and conveniently, we provide you with effective logistical support. Our commitment: to serve you wholeheartedly, to bring you the best quality, fastest and most satisfactory service.
First, the two sides to determine before signing the contract? Before signing the contract, the two sides need to *** with the confirmation of the state of the equipment to be repaired / maintained and its registration. Party B needs to check the intactness of the main parts of the warranty equipment and the completeness of the accessories, and register the machine model, overall condition and other relevant information to establish a customer file.?
Second, the rights and obligations of Party A?
1. Party A promptly notify Party B after the failure of the office equipment included in this Agreement, and inform Party B truthfully of the failure to assist Party B's maintenance staff to make the correct judgment.
?2. When Party A decides to repair the malfunctioning machine, the cost of replacing the parts shall be borne by Party A. The cost of replacing the parts shall be borne by Party B. The quotation provided by Party B is for Party A's reference and confirmation, and the price of the parts in the quotation shall not be higher than the price of the parts provided by the authorized repair center of the manufacturer of the equipment in the city.
3. Party A due to unauthorized maintenance or purchase and use of non-original consumables, and accessories caused by external units of the machine and accessories damage, Party B is not responsible for the wear and tear of the parts should be replaced, if Party A insisted on the use of the machine and accessories damage caused by Party B is not responsible for the.
4.
4. Party A should not replace or hire a third party to replace or dismantle the machine parts without Party B's consent, and Party B has the right to unconditionally suspend the contract once found.
?5. For the original manufacturer's warranty period (including extended services purchased from the original manufacturer), Party A can carry out repairs according to the provisions of the original warranty card.
6. Party B, such as Party B to provide other technical support (such as equipment installation, use and easy maintenance, basic knowledge training, equipment in the city of long-distance relocation to be assisted and installation and commissioning, etc.), you need to notify Party B 2 days in advance.
Third, the rights and obligations of Party B?
1. During the implementation of the contract, Party B shall be responsible for the use of the machine in normal conditions to provide free maintenance.
2. During the contract period, Party B guarantees that in case of machine failure, the service will be available within hours after receiving Party A's maintenance notice (the number of times is not limited), except for national holidays.
3. Party B, upon receipt of Party A's maintenance notice and confirmation that the machine needs to be replaced with spare parts, without affecting Party A's normal work, the faulty machine will be taken back for maintenance, and Party B will provide Party A with spare machines in special circumstances.
4. Party B is obliged to make a statement to Party A on each repair and provide a list of replacement parts, the price of which shall not be higher than the price of the parts provided by the manufacturer of the equipment's authorized repair center in the city.
5. During the contract period, Party B for Party A's machine replacement of new parts, the new parts again after the problem, is the quality of the parts themselves, Party B shall be responsible for free repair and replacement;
If belonging to the improper use of Party A (does not belong to the quality of the parts) caused by the damage to the parts, Party A is responsible for.
6. After the repair (replacement parts) work is completed, Party B's maintenance personnel should provide Party A with a written report, and signed by both parties to confirm that the fault has been repaired.
7. During the contract period, Party B for Party A's newly purchased office equipment (copiers, printers, fax machines, all-in-one machines, etc.), in addition to the implementation of the manufacturer's standard warranty services, Party B can provide technical support for Party A and the extension of services required (such as equipment installation, use and easy maintenance, basic knowledge training, equipment in the city of long-distance relocation to be assisted and the installation commissioning and so on).
Four.
Fourth, payment and payment methods? Annual maintenance payment category:?
Class A: Party B monthly comprehensive maintenance for Party A's office equipment, annual service fee of ? Yuan, capital: RMB? Yuan.
Class B: When Party A's office equipment fails or needs repair and maintenance, Party B will provide door-to-door service, the number of times is not limited, the annual service fee is ? Yuan, capital: RMB? Yuan. Payment method: one week from the date of contract signing to pay a lump sum, cash checks are available. V. Dispute resolution? The contract will come into effect after signed and sealed by A and B, and is binding on both parties. If one party does not fulfill the contract, the other party can directly to the local court proceedings.
Six, the termination of the contract and breach of contract?
1. The expiration of this contract, self-termination, such as Party A need Party B to continue services should be renewed within one month after the expiration of the contract.
2. Default. Party A notifies Party B to repair and maintenance, such as Party B more than three unexplained not scheduled maintenance, Party A has the right to suspend the contract, and may require Party B to return the remaining contract payments. (Returned contract payment = 〈Contract fee/12〉Ⅹunserved month).
VII. This contract shall enter into force on the date of signature and seal of the contracting parties. Other outstanding matters, the two sides in line with the principle of reasonable and fair negotiation to resolve.
Eight, bylaws:?
IX. Schedule:
Party A: ? Party B:
Signature of the person in charge: Signature of the person in charge: ?
Date: ? Date: ?