Medicare card activation shows message data customer name does not match social security information what happened?

There may be a problem with the registration, which can be resolved by filing a complaint.

Social health insurance card, referred to as the health insurance card or health insurance card, is a health insurance personal account special card, personal identification card as the identification code, storage records of personal identification number, name, gender, and the account of the allocation of funds, consumption and other details of information. The medical insurance card is organized by the local designated agent bank and is a kind of multi-functional debit card of the bank. After the payment of contributions by the insured units, the local medical insurance department at the end of the month will be part of the individual account funds entrusted to the bank to pay to the insured employees personal medical insurance card.