How to eliminate the negative emotions of employees
How to dismiss the negative emotions of employees, the heart of the employee's health is very important, some people will be because of some things that cause negative emotions, of course, this kind of emotion will inevitably be brought to work, after all, people are emotional, so how to eliminate the negative emotions of the employees?
How to eliminate negative emotions of employees 1
Analysis of the causal factors of the employee's bad mood
The emergence of human emotions is a complex psychological process, the emergence of negative emotions in the enterprise employees naturally is also caused by a variety of factors.
First, from the enterprise internal and external factors to analyze. From the internal analysis, one is the lack of a sound assessment mechanism. Secondly, there is no open communication channel. Analyzed from the outside, the reasons are also multi-faceted. Such as family relationship is not harmonious. Others, such as traffic jams at work, disputes with friends, etc., are also causes of bad moods among employees.
Second, analyze from the subjective and objective point of view of the employees themselves. First is the subjective aspect. Employees themselves have subjective differences. One is the difference in human character. Second, the level of culture. Third, the depth of social experience. Secondly, the objective aspect.
One is the environmental factors. The second is external pressure. For example, job elevation, job changes, rumors and so on. Third, the unexpected factors. For example, wallet stolen while shopping, the agreed party was canceled due to temporary overtime, and so on.
Countermeasures to Overcome Negative Compensation Psychology
After the employee suffered a setback, the negative orientation in his self-compensation, although it is mainly directed at the specific management initiatives that make him frustrated, but the compensation he receives is often at the expense of the enterprise's losses. Therefore, from the overall interests of the development of enterprises to consider, must be correctly dealt with employee frustration into the corporate governance, corporate culture construction of the overall planning.
In order to form and strengthen the atmosphere of a harmonious enterprise, it is necessary to take the following measures:
First, dredge up the internal complaint checks and balances channels, to prevent individual managers from covering the sky.
Second, strict division of labor responsibility system, the establishment of diversified incentives.
Third, to help employees update their concepts, and strive to avoid the reverse psychology of strict management.
Fourth, to help employees set appropriate goals, put themselves in the shoes of employees to eliminate negative emotions.
How to eliminate negative emotions of employees 2
How to correctly channel the emotions of employees
(a) create a tolerant work environment to improve the comfort of the employees
One of the most basic levels of influence on the emotions of employees is the environment of the workplace. Therefore, enterprises to create a tolerant and harmonious working environment for employees can improve the sense of comfort of employees, and then can prevent the occurrence of some bad moods, the enterprises should actively build a comfortable working environment, enhance the positive stimulation of positive emotions, indirectly, the efficiency of the work will also be improved.
(2) Continuously improve the automation level of work equipment, fine management, reduce the workload of employees
At present, many special industries, such as petroleum enterprises, the workload of the first-line employee transporters is still relatively heavy. And rough management will also bring some unnecessary workload for employees. I believe that these industries should still rely on improving the automation level of work equipment, the implementation of fine management to reduce the workload of employees.
For example, from the number of front-line staff operations, relying on technology and fine management, to minimize the number of people operating at the same time, and through a reasonable arrangement, the shift system arrangements to differentiate between some of the day shift staff can be part-time can share part of the workload. In this way, it can reduce the workload of front-line employees.
(C) the establishment of cordial personnel relations, improve the sense of belonging to the staff
Personnel relations between employees often affect the work mood. When the employee's behavior because of the work of the psychological environment to strengthen, will produce positive positive enthusiasm for work, and when the behavior and the work of the psychological environment conflict, will produce negative negative slack phenomenon. This makes it quite important to establish cordial personnel relations and improve employees' sense of belonging. Therefore, we should focus on creating harmonious personnel relations
(D) to build the staff emotional channeling work system
channeling staff emotions should be a long-term and important work, on the one hand, should be carried out for a long time, can not be interrupted, on the other hand, the business leaders should be given full attention to this work in the form of a work system to adhere to a long time.
For example, a system of daily counseling should be established. In the annual work plan to clearly require departments and leaders at all levels to staff psychological guidance into the routine education of employees, listed in the topic, refine the content, the establishment of the company, the grass-roots station, the three-tier network. The establishment of individual heart-to-heart exchanges and other systems. An institutionalized guarantee of guidance work. The company has also established a system of individual talk and exchange of ideas.
How to eliminate negative emotions of employees 31, first of all, to cultivate an open corporate culture. Each employee has emotional problems that are different from others, and have different ways of dealing with emotions. Enterprises should first accommodate them and their emotional problems with an open culture, not "one size fits all". On the emotional fluctuations of employees, the first thing to accept him, rather than sarcastic, ostracized.
2, secondly, for the employee's emotions, managers can not be left to their own devices, to carry out "emotional management". To guide the power of the employee's emotions, eliminate and transform negative emotions. Managers should first understand and confirm the root cause of negative emotions, such as employee relations are harmonious, whether the work design is reasonable, whether the distribution of benefits is fair, etc.
Finding the root cause of negative emotions is not easy.
Find the real reason behind it, in order to prescribe the right medicine, dissolve the negative emotions, make it into a controllable, can make the stable development of the enterprise positive factors, so as to improve the organization and work efficiency.
3. In addition, companies can also design some unique ways to alleviate negative emotions according to their own situation. For example, Kodak has built a "humor room" to calm employees' emotions. The company in New York for 20,000 employees to build four "humor room".
One of them is a library with a variety of joke books, cartoon books and humorous content of the CD-ROM, video and audio tapes; a conference room that can accommodate 200 people, the hall is decorated with the humorist Chaplin and the comedian Cro-Magnon's many stills;
One is a toy room with a variety of cathartic stress instruments, such as the imitation of the image of a person designed hanging bags, employees
These facilities can help employees relax their nerves and relieve stress. General Electric, on the other hand, has implemented "silent meditation" among its employees to maintain mental peace, and has hired silent counselors to guide employees in practicing this method. As a result, the company's mental illness treatment costs have been reduced by 27%, and the efficiency of the staff greatly improved.
4, finally, conditions allow companies can also develop their own Employee Assistance Program (EAP); including stress management, occupational mental health, layoffs, psychological crisis, catastrophic events, healthy lifestyles, legal disputes, etc., aimed at comprehensively helping employees to solve their personal emotional problems, reduce the staff's emotional stress, and to maintain a positive state of mind.