Summary of Personal Work of Outpatient Nurses (1) With the support and help of head nurses and colleagues, all the work has been successfully completed in the past year. The work of xx and the prospect of xx are summarized as follows:
I. Ideological and political aspects
Can conscientiously implement the party's basic line, principles and policies, actively study political theory through morning meetings, newspapers and the Internet, abide by the law, love their jobs, actively support the principles, policies and rules and regulations of hospitals and operating rooms, take patients as the center, set strict demands on themselves by the standards of an excellent nurse, adhere to the quality of medical services as the core and patient satisfaction as the standard, and firmly establish the spirit of teamwork.
Second, the work attitude
As an operating room nurse, she can strictly implement various operating procedures and procedures, abide by the rules and regulations of hospital departments, always pay attention to maintaining the concept of sterility, and be on standby all day to deal with emergencies. Establish a strong sense of collective responsibility and honor, unite colleagues and take work as the center. Insist on providing patients with all-round quality services, closely cooperate with surgeons, actively cooperate, create a harmonious working atmosphere, and ensure the smooth completion of the operation.
Third, professional skills.
In the past year, I participated in the quality management and continuous quality improvement of operating room, and carried out the cqi work of "Strengthening the Management of Surgical Instruments" in xx operating room. Through the continuous quality improvement project in the past year, the management of surgical instruments in operating room has made great progress.
In the special management assigned by the head nurse, we can do a good job in the special management of medicine room, rescue vehicle, refrigerator and incubator, and successfully complete various special tasks. In daily work, I can master the operation process of visiting nurses and hand washing nurses, and participate in the cooperation of several major operations in the operating department to ensure the smooth operation. At work, I can actively participate in the rescue of critically ill patients, master the nursing first aid technology, rescue procedures and the use of rescue medical equipment. Daily inspection is strict, rigorous and meticulous, put an end to minor mistakes and accidents, complete the operation process with good quality and quantity, and constantly improve your own operation level and actively participate in the development of various new businesses.
Fourth, the next step.
In xx years, on the basis of expanding the existing knowledge level, we have been exposed to new technologies and knowledge, and kept up with the needs of the times in terms of updating our thinking and knowledge level. In the cqi work in xx years, it is planned to establish a project to carry out the work of "operating site identification" to improve the safety and security level of patients.
I hope that in the new year, under the leadership of the head nurse, we will work hand in hand with all the colleagues in the operating room, take "team spirit and quality hospital" as the purpose, adhere to the patient-centered and quality-centered nursing service concept, take patient satisfaction as the standard, and serve the people wholeheartedly.
The personal work summary of outpatient nurses is very short. (2) Time flies, and it's the end of the year in a blink of an eye. Looking back on this year's work as a head nurse, I have many feelings in my heart. The work since xx years is summarized as follows:
First, strict management and effective coordination
Over the past year, under the leadership of the nursing department and the director of the department, we have been strict with ourselves from all aspects, taken the lead in doing well the work of the department, especially the nursing work, boldly managed, and conscientiously implemented the work system of the hospital and the department, ensuring the steady progress of the work of the department. Actively cooperate with the director to do a good job in medical coordination and guide everyone to do a good job in medical communication; Find and solve some frictions and contradictions in time, enhance the cohesion of departments, and make Chinese medicine departments become a warm family; Let doctors and nurses work in a state of physical and mental pleasure, and also create a warm and harmonious hospitalization environment for patients.
Second, pay close attention to nursing business training
As a comprehensive department of integrated traditional Chinese and western medicine, our department is faced with many miscellaneous diseases, many intractable diseases and weak nursing specialty. Correspondingly, among 12 nurses in Chinese medicine, only 1 graduated from the nursing college of integrated traditional Chinese and western medicine, and the rest graduated from the nursing major of western medicine, and only learned the basic knowledge of Chinese medicine at school; With the continuous development of the training of "specialist nurses" in western medicine, the characteristics and advantages of specialist nurses are becoming more and more obvious. Traditional Chinese medicine nurses have no specific professional knowledge and development direction, which affects the enthusiasm of this group and the stability of the team to a certain extent, and also has a negative impact on the quality of nursing work in wards.
In view of this reality, I decided decisively: start from me and train all the staff. Through the combination of business lectures and business rounds, department directors and doctors participated in the training of common diseases in internal medicine, including respiration, circulation, digestion and nervous system, systematic training of basic knowledge and common skills of traditional Chinese medicine, and even training of conservative treatment and nursing knowledge of some general surgery and orthopedic diseases. After a year of systematic training, the assessment results show that nurses have a comprehensive understanding of the common diseases of the above systems, which not only improves their professional and technical level, but also greatly enhances their confidence in their own and departmental development. Since then, I have adopted the daily strengthening method, constantly combined with the existing cases in the ward to strengthen the trained knowledge, and finally built a nursing team with excellent skills and Chinese medicine characteristics.
Third, try cultural management and strive to make characteristics.
Years of experience as a head nurse have made me deeply realize that it is important for a team to standardize its behavior, but it is more important to change its thinking and sublimate its inner world, so that the external cause of "head nurse management" can play a role through the internal cause of "personal quality" of nurses. To this end, I have taken a series of measures: on the nurses' shift schedule, I will send them a life and workplace sentiment every week; Hold a small blackboard newspaper of "Angel Heart Talk"; Use the morning meeting to tell them some inspirational, philosophical and other short stories to arouse their thinking about life and career. In a subtle way, the humanistic quality of our Chinese medicine nurses has been greatly improved. Finally, a virtuous chain of "I use humanistic knowledge to change nurses, nurses can effectively manage themselves and improve the quality of nursing work" was created. In recent years, not only the construction of TCM nursing culture is flourishing, but also all the work objectives are successfully completed. In the previous provincial and municipal inspections, our Chinese medicine department was famous for its charging standards, and every time we welcomed the charging inspection, we did not lose a point to the hospital. In the evaluation and inspection of professional ethics, Chinese medicine health education and nursing service have been affirmed and praised by participating experts.
Fourth, pay attention to service details and improve patient satisfaction.
For example, in terms of health education for patients, most departments rely solely on oral education by nurses, but through long-term observation, I found a drawback: nurses talk less, the content is incomplete, and they talk more, because time is limited, they can speak quickly and have no focus, so that patients can't remember at all. To this end, I made an outline of the content of admission education as the content of oral education for nurses, and input the details into the computer. After the general education, the nurses sent detailed information to the patients, which played a very good role. Similarly, there are "propaganda of nasal feeding knowledge", "retention method of sputum culture specimens" and "precautions for retention of urine culture specimens". This kind of oral and written publicity not only helps patients to master it, but also saves nurses a lot of time, so it is well received by everyone.
Five, continuous learning and summary, improve their own quality.
As the saying goes, it takes hard work to strike while the iron is hot. While doing a good job in nursing management in departments, we should persist in learning new knowledge, constantly sum up clinical nursing experience and improve our comprehensive quality. I took the psychological counselor exam in xx, hoping to get the third-level psychological counselor certificate in xx. Over the past year, he has published 3 academic papers, 1 poem 1 in provincial and provincial magazines, and 2 papers in the journal of our college.
Shortcomings and efforts of intransitive verbs
Facing my patients and my department, I can frankly say that I have been working hard for you! However, facing myself, I know there are still many shortcomings in my work. For example, scientific research is an important driving force for the progress and development of nursing work, but the nursing scientific research projects in our Chinese medicine department are still blank; For another example, sometimes, the requirements are too strict, and I have even seen the tears and helplessness of nurses. Therefore, looking forward to the future, I am full of confidence in the work of head nurses in the new year. As a head nurse, my efforts are:
1, strive for a breakthrough in nursing scientific research;
2. Combine leniency with severity to make your management style more mature.