How to refund the money deposited in the hospital?

After deducting the medical expenses from the hospital advance payment, the rest can be returned. The advance payment in the hospital must be returned to the corresponding outpatient charging window with the social security card ID card or recharge receipt, and can be deposited into the health account through the hospital self-service terminal after the return.

Hospital refers to a medical institution that provides patients with necessary medical examination, treatment measures, nursing technology, consulting services, rehabilitation equipment, rescue and transportation services in accordance with laws, regulations and industry norms, with the main purpose of saving lives.

2. Can the balance of hospital advance payment be refunded?

1, the hospital should have regular wards and a certain number of bed facilities. Mainly to implement hospitalization, generally there is a corresponding outpatient department;

2, should have basic medical equipment, set up medical departments such as drug testing, inspection, radiation, surgery and disinfection supply;

3, should be able to provide qualified and reasonable diagnosis and treatment, nursing and basic living services for hospitalized patients;

4. There should be corresponding and systematic staffing;

5, should have the corresponding work system and rules and regulations;

6, should have the corresponding hospital culture.

3. How can I complain if the hospital doesn't refund?

At present, there are three solutions, namely, consultation, administrative mediation and judicial proceedings.

1. negotiate to solve the problem: negotiate with the relevant doctor leaders. All hospitals have professional complaint supervision telephones. Call the corresponding personnel to reflect their personal situation to the hospital medical insurance department or hospital leaders and negotiate with them to safeguard their own interests. There is a medical dispute between a patient and a medical institution.

2. Administrative mediation: report to the relevant health bureaus or health departments through the media to make them pay attention to mediation.

3. Judicial proceedings: go to court proceedings, organized by the court, and both parties to medical disputes resolve disputes through legal channels.

legal ground

Measures for the administration of medical quality

Article 36 Medical institutions should raise medical safety awareness, establish medical safety and risk management systems, improve relevant work systems, emergency plans and work processes for medical safety management, strengthen safety and risk management in key departments and key links of medical quality, and implement patient safety objectives.

Medical institutions should raise awareness of risk prevention, establish and improve relevant systems, and use medical liability insurance, medical accident insurance and other forms of risk sharing to protect the legitimate rights and interests of both doctors and patients. Formulate plans to prevent and deal with medical disputes, and prevent and reduce the occurrence of medical disputes. Improve the complaint management, timely resolve and properly handle medical disputes.