1, When the buyer requests to return or exchange the goods due to dissatisfaction after receiving the goods.
2, due to quality problems, the seller must bear the full postage for return and exchange. The quality problem of returning or exchanging the goods without any reason within seven days means that the goods are damaged or mutilated.
3, returns and exchanges should be provided at the time of receipt of the complete outer packaging, accessories, labels, etc.; purchases have been cleaned, affecting the secondary sales, may not be returned or exchanged for damaged goods or removed labels; all ordered or subscribed to the special size may not be returned or exchanged; adult products and other special items once the box is opened or used, may not be returned or exchanged.
Expanded Information:
Conditions for Payment:
1. The seller for which the buyer is applying for compensation has participated in the "Consumer Protection Service" and has committed to provide The buyer requests the seller to provide the "7 days no reason to return or exchange" service, but the seller refuses to do so or cannot be contacted, or the seller interrupts its operation or service;
3. The buyer's application for compensation formally complies with the requirements of the "Consumer Protection Service". The buyer's application for compensation is formally in compliance with relevant laws and regulations;
4. The amount of compensation applied for is limited to the price of the goods actually paid by the buyer;
Baidu Encyclopedia - 7 Days No Reason for Returns and Exchanges