Speech Service Industry Reference 1
When the blossoms of May quietly descended, when the season of ten thousand purples and thousands of reds in a new dress, we remember that there is a great man in such a day silently walked, her dedication to the cause of the truth of the search for the truth, so far, we are touched, guiding us step by step to move forward, inspiring us to improve ourselves with practical action, with better care and care of patients needs to bring more perfect quality service. We have to take practical action to improve ourselves, with better care and attention to patients, more thinking about the needs of patients, to bring more perfect quality service.
I remember someone said: "There is no end to excellence, and the service is endless". Each of our medical staff also knows: patients in your heart have multiple, you in the hearts of the people have multiple. So we always keep in mind the spirit of Nightingale's "burning self, illuminating others, selfless dedication", and dedicate more love and warmth to the people. In order to create "people's satisfaction with the hospital, justified quality service standard medical, education network to collect and organize" to meet the growing demand for patient services, our hospital with "all for the sake of the patient" the purpose of the service to "explore customer wishes, to meet customer expectations" for the purpose of the "exploration of customer wishes, to meet customer expectations". The goal of the hospital is to "explore the customer's wishes and meet the customer's expectations", and constantly change the concept of improving the service from the patient's point of view, to think differently, and to improve the quality of the service in a comprehensive manner. In order to provide patients with a comfortable medical environment, we have built a total construction area of 81,934 square meters, 15-story comprehensive ward building, landscaping the environment; in order to improve the level of medical care, we have introduced advanced instruments and equipment, improve the facilities; in order to improve the level of service, we have strengthened the business of medical and nursing staff and comprehensive quality training, in the hospital to carry out the service etiquette, standardize the behavior of activities, so that patients We have carried out the activities of service etiquette and standardized behavior throughout the hospital, so that patients are truly comfortable and satisfied.
Our profession is known as "white angel", and I want to be a competent angel in the hearts of patients. How can we start from the heart, to do a better job? Good is perfection. Perfect work requires us to devote ourselves to it and treat each other sincerely. I have been engaged in nursing work for more than two years, from my own experience, I truly realize how hard and tired our work is, and how important it is. Injecting, issuing medicine, making beds, and giving fluids, we feel the joy of caring for life in the midst of bitterness; handing over shifts, taking over shifts, during the day and night, we experience the benefits of our own value in the midst of tiredness. By the blood-stained wounds, we walked through the scorching youthful years; in the white atmosphere, we measured the length of countless nights with true love. We in the expectations of loved ones, the self dedication to a patient suffering from ailments.
When patients come one by one in pain, and one by one in health, although every day left behind is a body tired, in exchange for their physical and mental well-being. Although hard, but even more bitter and tired will not change our ambition to serve, because we have an excellent model, have a firm belief in the spirit of Florence Nightingale. We as nurses can inherit the cause of Nightingale, the heart is full of unprecedented heroism.
Years and years how many things, ushered in how much. Some people have counted, a night, all the nurses go down the road there are forty to fifty miles, perhaps you do not believe, but please look at the nurse sisters on the legs of the coiled varicose veins, you will understand. What about in a year, ten years, twenty years? China has the world-famous Silk Road, the Road of the Long March, medical, education network collection of the road to the pole, the road under our feet can be comparable to it? I think the answer is yes. Because this road is the same with love, persistence, dedication and sacrifice engraved with the mileage and signposts.
The white angel, with my true feelings to create a piece of happiness, with my love to guard a side of peace. The first thing you need to do is to get your hands on some of the most popular products and services in the world, and then you'll be able to get your hands on some of the most popular products and services in the world. It's not that they don't want to be romantic, but they want to make more people happy. It's not that they don't love their families, but they can't give up their attachment to this profession. They do not have sad and heroic words, there is no earth-shattering deeds, they only silent dedication to their own light and heat, silent dedication to their own. The first thing you need to do is to get your hands on a new one, and you'll be able to do that.
Previously, someone said, "The person who opens the curtain of life is a nurse, and the person who pulls up the curtain of life is also a nurse." Yes, in a person's life, no one can refuse the angels. We are the ones who walk with life in this city all the time, and we are the messengers who pay attention to health and love. We are in the ordinary position to reflect the value of the nurses themselves, I work, I am happy, I am busy, I am happy, let it always become the theme of our pride, so that love will always be with you and me.
Speech Service Industry Article 2
Dear leaders, colleagues:
Hello! My name is xxx, from the spring of the West Lake. 20xx I am lucky, fortunate to come to us this talent pool, unity and warm family. I would like to take this opportunity to wish all my family members good health and all the best! Sincerely thank the company leadership to give us all this fair, just competition, show self stage and the opportunity to show their talents. Service industry speech enterprise development needs talent, in order to make the enterprise can be in the increasingly competitive market environment invincible, we not only need to service skills of employees, but also need to understand the business, good management of the manager, only usually strict requirements for their own, and constantly improve their own quality of business, in order to grasp every opportunity to show their talents, so as to achieve self-worth. I am bidding for the position of foreman, I know, I do not have a brilliant past, only to grasp the present and the future. From my own point of view, whether it is the ability to work or comprehensive quality may not be the best candidate, but people go higher, only to continue to challenge themselves, to overcome self in order to realize their own value of life.
The following light to do a good job xx supervisor's work ideas:
1, communication problems As a manager to learn to communicate, good communication, I want to use their own enthusiasm to spread the joy of each employee's heart, to create a zero-distance communication to the staff, so that employees in a "no pressure" environment, to give full play to employee motivation. The company's main goal is to provide the best possible service to its employees, and to give them the best possible chance to succeed in their jobs.
2, working methods, a good manager to learn a humane management system, to learn to mobilize the subjective initiative of the staff. Employees can not teach, good employees should be given full trust, with full trust in order to have a harmonious management system and sense of service.
3, service consciousness Our service industry has always advocated that the customer is God, in fact, the service is mutual, with the initiative, thoughtful, enthusiastic service in exchange for guests' pleasure and a big smile, the service industry speeches is also their greatest joy. As a manager you first need is the spirit of dedication. And this spirit is the responsibility, on their own, on the collective, on the social responsibility and obligation. My speech today, although it is a gross recommendation, but it is not a king's wife, selling herself.
4, I just want to show the leaders a real me. I believe that with my personal qualities, my dedication, down-to-earth spirit, my enthusiasm for work, my management experience, I will be able to do a good job of xx supervisor. If you have doubts, then please give me a chance, I will never let you down. Finally to a self-edited couplet to end my speech, the first line is "win solid can be happy, not surprised to see the flowers blossom", the second line is "defeat also no regrets, to stay or go with no intention of the clouds roll", the crossword is "bidding for the post! The horizontal scroll reads "Competition for the post". Thank you all!
For businessmen, if you praise him for his good learning, good character, or cleanliness, he must be indifferent. You should praise him for his talent, his flexibility, his way of making money, and so on, and he will be happy and pleased to hear it.
For an official, you should praise him for his service to the people, his integrity, his honesty, and his hard work, and he will be happy to hear it.
Speech Service Industry Article 3
"Love and dedication to their work, the first to strive for excellence," the eight words for us, it must be more familiar, more simple. But how to do these eight words, how to make these eight words effectively embodied in our work, embodied in our actions?
Seven years ago, when I went to the restaurant waiter this post, that waiters do is simple physical labor, end of the dish washing dishes, wipe the table sweeping the floor, there is no technology to speak of. With this mentality, sometimes to cope with the work, from time to time mistakes. I remember once, I was serving food for the dining staff, due to business unfamiliarity, did not choose the best time and route to serve food, accidentally put the dish juice dripping in the guest's arm and clothes, the guest was very angry, I was also very embarrassed. Through this incident, let me completely change the view of the waiter, realize: the details are ordinary, specific and fragmentary. Details are small and easily ignored, but its role is immeasurable. Some details will be y imprinted in our minds, making people unforgettable for a lifetime; some details will change the direction of things, and even make people's fate change. Details reflect the quality; details represent the image; details determine success or failure.
With the changes in the work of the post I came from the position of catering services to the staff activity center work, which is the production of front-line staff activities, fitness, reading, leisure, entertainment venues, in order to "safeguard the production, the service line," the purpose of the work of the implementation of the concrete action, in the staff activity center, every In order to put the work tenet of "guaranteeing production and serving the frontline" into concrete action, every attendant in the Staff Activity Center is practicing the oath of "My work, I am the master". Take the colleagues beside me as an example, they are not only diligent in their legs, eyes and hands, but also they are especially good at observation. Usually, they are always some trivial things recorded in the notebook, when their beloved notebook, spread out in front of me, I found that my eyes are no longer a notebook, the dense text into an ordinary female workers drop heart, shaking in front of my eyes is that they are in the post non-stop shuttle figure. This is the most realistic portrayal of our staff activity center staff love and dedication.
As the ancients said, "Tarzan does not reject the fine soil, so it can become high; the river does not choose the fine flow, so it can become deep." Therefore, we must always maintain a positive and good attitude, firmly establish the ideology of love and dedication, completely change the passive work, do not seek to innovate the bad habits, really down to earth, down-to-earth work, the big things to do, the small things to do fine, in the details of the work, from the small place to start, to the big place to develop. Details are the key to success, fine is the magic weapon of victory, everything fine achievement of a hundred things, when fine achievement of a lifetime. "Strive to be a service star, create an image of the window" is the flower of the soil ditch community workers activity center service class every employee *** with the goal of the struggle, pursuing the "front-line workers to provide quality service to achieve their own value" is our service concept.
Over the years, although my job has changed, but I am down-to-earth, in the work of experiencing the value of life's philosophy has not changed. "Work is beautiful, work is happy, work is happy", from the first "Welcome" to "Welcome to the next visit", from opening the water valve to the customer to make the first cup of warm tea, from the simple to the customer. Warm tea, from the simple wipe off the dust to the intense evening party rehearsals, ordinary ordinary posts never lose the lofty and great connotation. Repetitive and tedious work, I will also encounter frustration and failure, experience confusion and loss, an elder told me seriously: "is your own position in the pure waiter's position, and you do not do and others have what is different ah ....... " A word to wake up the dreamer, yes, is that I stalled the forward step, is that I, draw the enterprise to convey to me the nutrients, but did not become the enterprise this tree on the most fruitful fruit! There is a saying that says: "The biggest enemy of man is himself, to defeat themselves will have the whole blue sky." As the master of the enterprise, if you do nothing, left and right, self-pity, then how can the enterprise develop rapidly, and how to give me more patronage!
My life is my master, my work is my master, grasp yourself, cherish the position, work hard to have a good show. Let us with surging passion, weaving a better future; let us with sincere feelings and business *** with witness each other's growth! Come on, let's join hands together, starting from the details, invigorate the spirit, love and dedication, and strive to build a more brilliant community tomorrow!
Speech Service Industry Article 4
Dreams of the flowering season
The season of flowers, beautiful and gorgeous season; chase the dream of the state of mind, mysterious and romantic mood. --Title
Time loss, I heard the sound of flowers blooming. Suddenly inside a stunned, the original season is the season of flowers. Sixteen, seven years old we aspire to the dream of going to the profession, to society, to success. Because of this dream, so we chose this vocational school - xx vocational education center.
With the pursuit of career, the desire for life, in the many professions, I chose the service industry - tourism. Perhaps this flower season we just want to realize self-transcendence and pleasure body and mind, want to travel to the ends of the earth, want to play all over the north and south of the river. However, the tourism profession is not what we think that you can go everywhere, wherever you want to go after studying tourism. On the contrary, we are in the service of tourism.
Although it is a service industry, although it is for the service of others, although it is not as good as we think, but we still like this professionalism. Because in the process of learning, we "see" from the books to the motherland's great mountains and rivers and natural beauty, these are y attracted to me, but also shocked my soul; we "meet" in the books to a variety of problems that may be encountered in the profession, we have learned how to face, we have learned how to face, we have learned how to face, we have learned how to face, we have learned how to face, we have learned how to face, we have learned how to face, we have learned how to face. We learned how to face, we learned how to deal with the relationship between people, we also learned how to serve others well; we also felt in the books to serve others is also a kind of happiness, and feel the impact of tourism to us. Therefore, we do not regret, we still y love this profession.
Although it is a service industry, although it is for others to serve, although not as good as we thought, but we still like this profession. Because "serve the people" is the core of professional ethics. We are going to be engaged in the profession, of course, professional ethics can not be less. If everyone doesn't serve the people, then what is the use and meaning of our profession. So we don't hate it, we understand it, and we can appreciate it.
Although it is a service industry, although it is for others to serve, although not as good as we think, but we still like this profession. Because "three hundred and sixty lines, the line of work," as long as the hard work of the sweat, there will be a rich harvest; as long as we put our heart to serve others, sincere treatment of everyone, I believe that they will have a good return. Therefore, we are not discouraged, we with the aspiration of the profession, more efforts to improve professional learning.
Because of these, we y love our profession. Perhaps, three years later, we are likely to go to employment, but we have a skill after all.
The road you choose, you have to be brave and strong to go on, although sometimes there are storms, but after the storm, the sun will still reappear.
Since I chose tourism, I will learn it well and insert the wings of hope for myself.
We are bathed in the sunshine of the flowering season; we have the pursuit of a better life; we aspire to a career to society, to the dream of success. We are convinced that our future is not a dream.
Chasing the dream of the flowering season, sixteen, seventeen-year-old us, loaded with love dream boat, sailing to the place of light. In the season of blossoms, when the dream begins, the road to the future is under our feet.
Speech Service Industry Article 5
Dear leaders, colleagues: Hello! My speech topic is: "heart service to create satisfaction 100". We xx home appliances to "heart service, integrity management" as the management guidelines, and put "heart service" in the first place. "Service with heart" is the basic requirement of salesperson. Any time "service with heart" is the measure of a salesman's standard. Heart service means that we should treat customers as our friends and relatives from the heart, and put the interests of customers in the first place, in the heart.
Only think about what customers think, anxious customers anxious, in order to let the customer touched, we want to use quality service to warm the hearts of customers, with our sincere service to create customer "satisfaction 100".
Of course, we are ordinary salesmen, the same sour, sweet, we serve a variety of types of customers have, have been praised by customers, have been criticized by customers, the voice is often mute, and sometimes meet unreasonable customers angry, the heart of the aggrieved just want to cry, but aggrieved to the aggrieved, our work determines that we are serving the customer, the customer is always right, the customer is God, only the customer is satisfied with the customer, the customer is the only one of the best, the customer is the best, the customer is the best, the customer is the best. The customer is God, only customer satisfaction is the affirmation of our work.
The pursuit of mountains and forests, the pursuit of the sea, and the pursuit of service is to make customers satisfied. So, how can we do "heart service, customer satisfaction"? See customers, a smile is indispensable, a sincere smile is like a key to open communication between us and the customer's heart, in the process of receiving customers to be enthusiastic, meticulous, thoughtful, not complaining about the questions raised by the customer, patiently answer, and do the right shopping guide, "service from the heart" should be done so that the customer does not have any doubt, satisfied! The company's way of doing things is to make sure that customers have no doubts and are satisfied with the products they buy.
The way of business is honesty, the way of service is heart. Now the customer to the mall, no longer just want to buy to the satisfaction of the goods, but also need to enjoy the quality of service. Heart to provide customers with specialized, humane quality service is our responsibility. We are concerned about the "heart" because there are still part of the service work in place, such as: with the emotions to work, picking customers, customers can not be treated equally, the top of the irony of customers, etc., and even more and customers fight, the reason for this is because we do not put the customer in mind, not the interests of the customer! The reason for this is because we do not put the customer in mind, do not put the interests of the customer in the first place, did not do their jobs well.
That's why I always remind myself to keep in mind the "heart service". Strive to become a good salesman, now I have a lot of work around the big brother and big sister, they are dedicated to their positions, no regrets. I will certainly take them as an example, work hard, and strive to create a heart for customers to move, to create our own "100 satisfaction service". Finally, I am glad that I have come to XX Appliances, which is a professional home appliance store that emphasizes integrity and service. It is xx home appliance gives me the opportunity to learn and grow, it is xx home appliance teaches me how to serve customers with heart, here I get the self-worth of the promotion. So I will continue to transcend myself, with a passionate and sincere heart for each customer to create a satisfactory service for the "integrity xx, satisfaction xx" to add bricks and mortar. My speech is over, thank you!
Speech Service Industry Article 6
Honorable President So-and-so, Honorable Vice Presidents, guests, member representatives, ladies and gentlemen, hello!
First of all, to all the leaders, guests can be in a busy schedule to take the time to participate in our association's governing body to expand the meeting to express my heartfelt thanks and warm welcome! In the spring is approaching, your arrival makes us feel the warmth of spring in advance, feel the strong care! Secondly, please allow me to express my gratitude on behalf of myself to all my colleagues in our association for trusting me, electing and supporting me to take up the post of vice president of the association. Holding such a position today is very honorable and challenging for me! Do general manager, leading just a business: and do vice president, is to assist the president to lead an industry, a field. Deeply feel the burden on the shoulders of the heavy!
It is gratifying to know that since the establishment of a certain city food service association nearly l 0 years, effectively for the enterprise to build a platform for communication with the government, society and enterprises, for the development of a certain city food service industry, very well played the role of a springboard. So-and-so's food service industry with the further development of reform and opening up, increasingly mature. Take our company as an example, our company was founded in l 9 9 9. After eight years of development, it has grown to have more than 1,000 employees, total assets of more than 100 million yuan, with a standardized production plant of more than 20,000 square meters chain of more than 500 business outlets. It has become the largest production base of nutritional meals and breakfast foods for students in China. The company is currently developing to the group, its Golden Spike breakfast, wheat workshop chain bakery, Jin Beizi chain fast food group meal industry to different business models to scale, systematic, standardized direction of rapid development, the brand resources **** enjoy the formation of a unique advantage of the development trend.
We all understand that the future of so-and-so city catering industry will develop in the following directions:
① Characteristic catering scale: characteristic catering scale is the traditional catering to the modern catering to the foundation, is to enhance the competitiveness of enterprises, industrial specialization, improve productivity, and prosperity of the enterprise economy is an effective way.
② Specialty Catering Enterprise: Specialty Catering Enterprise development is through specialized production, entrepreneurial management, the formation of trade and industrial integration, production and sales of one-stop development.
③ Specialty Catering Branding: Specialty Catering Branding is a lasting branding strategy to enhance product awareness and competitiveness, to dominate the market, in order to maximize the overall benefits of the enterprise.
④ Specialty Catering Product Standardization: Establishing and improving the standards of enterprises and products is an effective way to fight against the "price of poor quality products.
⑤ Specialty food and beverage technology: technology to improve the added value of the product, you can make the product to meet the needs of more people.
⑥ Characteristic catering development informationization: in the future production, marketing management need informationization, such as quality testing, food safety hazard prevention, market information collection and analysis aspects.
These six directions of development, I put forward in our company's strategic development seminar this year, but also as I serve as vice president of the Association, to drive the development of the Association's direction.
I know that if the association's achievements today come from the leadership's concern, social care and care of members, then the association's tomorrow's splendor will only rely on our own efforts to create. Here, I solemnly promise myself: never let down the leadership, members and all walks of life on the Association and my own expectations, in the future work of the Association, to assist the President, give full play to the interests of the Association's representativeness, professionalism in service, coordination of the authoritative role, to set up a platform for exchanges and services between the various enterprises, the enterprises and the government, the social dialogue of the communication platform, so that the Association has become the spokesman for the interests of the enterprises, the government development To make the association become a spokesman for the interests of enterprises, a collaborator of the government in economic development and a leader in promoting industrial development, and to do a good job in serving the enterprises, the government and the society. To this end, I myself will also work hard to this end, the belt is gradually widened, never regret, do not dishonor the mission, do our best, and strive to be a competent vice president.
Finally, I am in the process of development of the Association, from the beginning to the end to give us guidance, care and help of the so-and-so city industry management department and other government departments and social organizations of the leadership and comrades to express my heartfelt thanks!
Thank you, I wish you all good health, family happiness, success and all the best!