Pharmacy business self-examination report sample
Time flies too fast, let a person do not know what to do, the work has come to an end, turn your eyes to look back on this period of time, there are gains and losses, for this reason must do a good job of summarizing, write a good self-examination report喔. Come to refer to their own need for self-examination report, the following is my compilation of the pharmacy business self-examination report sample, welcome to read, I hope you can enjoy.
Pharmacy business self-inspection report 1
Received your notice, Weihui City xxxx company timely meeting to convey the layout of the work, requiring our subordinate business enterprises to grasp the work of self-inspection and self-correction within the department, against the state food and drug supervision and management of the law and the provisions of the gsp management, strict self-inspection, and according to their respective situations to write a self-inspection report. We Sanli Pharmaceuticals five departments in accordance with the requirements, seriously carried out self-inspection, now the results of self-inspection reported as follows:
After we received the notification, all the staff acted in my department under the leadership of the person in charge of salty Guilian, the store interior carried out a comprehensive inspection, the inspection took one day, and finally we summed up the results of the inspection found that there are the following problems:
1, the store prompts, warning The sign of the customer is aging and losing its beauty. We have made timely changes and now have replaced the new warning signs.
2, the overall health of the pharmacy is okay, but some dead ends are not clean enough. For example, the counter of the bottom of a frame, the inside of the health cleaning is not complete. On the spot to the salesman Li Xinshan criticized education, and asked him to be sure to correct in the future.
3, near-expiry drugs did not pay attention to timely, so that customers see the problem only found. In the future, we will seriously carry out display checks.
4, temperature and humidity record writing is not standardized, some of the font scribbles can not see.
In short, through this inspection, we found that there are such and such problems in our work. We must take this inspection as an opportunity to conscientiously rectify, work hard, the operation of my store to do a better job, so that customers are satisfied, so that the masses can rest assured.
Self-inspection report on the operation of the pharmacy 2First, the business profile
The enterprise was established in March 20 **, is an individual drug retail business. This enterprise takes GSP as a guideline to prepare and improve the enterprise quality management system.
At present, the enterprise has 4 employees, including 2 pharmacists, 1 pharmacist, pharmacy professional and technical personnel accounted for 100% of the total number of people. Pharmacy technicians can adapt to the requirements of quality management of drug business.
Second, the GSP organization and personnel structure
The enterprise set up the person in charge of the enterprise, purchasing, maintenance staff, warehouse managers for XX; the person in charge of the quality of XXX; quality control administrator, acceptance of XXX; reviewer XXXX, XXX; salesman XXX, XXX clearly defined the quality of quality personnel quality responsibility.
Third, personnel and training
In order to continuously improve the professional and technical qualities of all staff, the development of learning and training programs, and regularly organize all staff to learn drug management laws and regulations and professional and technical knowledge, every six months for an assessment, and the establishment of training files.
Four, facilities and equipment
The enterprise according to the new version of the GSP requirements are equipped with computers and in line with the relevant management requirements of the drug purchase and sale of inventory management software, in the business premises configured to detect the temperature and humidity of the equipment, is now equipped with temperature and humidity meter, air conditioning. And equipped with rodent-proof, insect-proof, fire prevention equipment. The business place is clean, bright, business shelves, counters are available.
Fifth, the drug purchase, acceptance management
According to the "Drug Administration Law" and "Drug Administration Quality Management Code" and other relevant laws and regulations, the purchase of drugs for quality and legal qualifications of the audit, and obtain the official seal of the drug GSP certification, drug license (wholesale) and a copy of the business license. The power of attorney should specify the scope of authorization and authorization period; copies of drug sales personnel ID card; purchase of imported drugs, to the supply unit for "imported drug registration certificate", "imported drug inspection report" copy, and stamped with the original seal of the supply unit's quality management body; imported drugs should be marked in Chinese instructions. The first enterprise and the first drug to implement the audit system. Enterprises have established a drug purchase account, the account true and complete record of drug purchases, to achieve the ticket, account, things match, and then according to the relevant procedures to enter the computer to do the basic work.
Acceptance management: acceptance personnel on the purchase of drugs, according to the original documents and tax stamps, in strict accordance with the relevant provisions of the batch-by-batch inspection and acceptance and record. Mainly check whether the acceptance of the drugs in line with the corresponding appearance of quality standards.
(1) Whether the outer packaging is firm and dry; whether the sealing label and seal are broken; whether the outer packaging indicates the generic name, specifications, manufacturer, approval number, registered trademark, batch number and expiration date. For specific storage and transportation signs are in line with the drug packaging requirements.
(2) whether the inner packaging of each piece of product certification, whether the container is reasonable, whether there is no damage, sealing tightly whether qualified, the packaging should be clear handwriting, name, specifications, lot number, etc. shall not be missing; bottle sign should be firmly affixed.
(3) drug labeling instructions clearly printed with the generic name of the drug, ingredients, specifications, the name of the manufacturer, the approval number, the production batch number, production date, expiration date. Labeling or instructions should also be indications or functions, dosage, contraindications, adverse reactions, precautions and storage conditions.
(4) acceptance of imported drugs and their packaging labels in Chinese to indicate the name, the main ingredients and registration number, with Chinese instructions, with "imported drug registration certificate", "imported medicinal materials batch" and "imported drug inspection report", and stamped with a copy of the supplier's quality management organization red seal. Timely collection of adverse drug reactions, the emergence of adverse reactions immediately reported to the drug regulatory authorities.
Six, drug storage, maintenance and display (retail) management.
I enterprise in the beginning of the construction of the strict requirements of the GSP, a high standard of storage and display environment, according to the city council of the latest standard decoration of the business area, to achieve a spacious and bright place of business. Convenient shopping, eye-catching signs, according to the business situation and the requirements of GSP, the drugs are categorized. And according to the drug performance and nature of the partition, classification, the implementation of the color-coded management, the warehouse is divided into pending inspection area (yellow), the drug area (green), unqualified drugs area (red) and return area (yellow), so that the drugs and non-drugs, drugs for external use and internal use of drugs stored in separate areas, so as to facilitate the operation, to prevent errors, contamination of the incident occurred. Shelves, greenhouse meters, light protection facilities (curtains), anti-rodent facilities (door seals) have been added to meet the requirements of the "seven defenses" (dust, insects, birds, rodents, moisture, mold, pollution). Lighting equipment that meets the lighting requirements has been installed. The business areas are equipped with air conditioners to ensure proper air humidity and temperature. In the work in accordance with the store's "drug storage, maintenance and display management system" for management, such as drugs and non-drugs are displayed separately, over-the-counter drugs are displayed separately from prescription drugs, drugs for internal use are displayed separately from drugs for external use, such as the "four separate principles" of categorization and display, including Special preparations containing ephedra preparations are displayed in special cabinets with warning slogans, and special cabinets in the zero-removal area are equipped with relevant zero-removal tools. In addition, the temperature and humidity of the business area and the warehouse are measured every day in the morning and afternoon, and timely measures are taken to regulate the temperature and humidity when it is not in accordance with the requirements; the maintenance and inspection of the stock and the display of drugs are carried out on a regular basis every month and recorded according to the requirements, etc. These measures can ensure the storage quality of the drugs. These measures can ensure the quality of the storage of drugs
Seven, sales and after-sales service
In order to provide consumers with assured drugs and quality service, the enterprise engaged in the retail of drugs sales staff, business training and assessment. The sales of drugs, for customers to request the purchase of drugs, after checking the drugs with the customer, and issue sales vouchers, while detailed to the customer to explain how to take the drugs and contraindications, etc.; in the business place to show the service convention, publish the supervision telephone and set up the customer opinion book. The customer's evaluation and complaints are resolved in a timely manner, and the quality of drugs reflected by the customer is taken seriously, recorded in detail and handled in a timely manner.
Eight, computer software systems
Computer system for the domestic well-known large companies. Relevant modules in line with the new version of the GSP application requirements, every day on the stock of automatic reminders, monthly inventory of near-expiry products can be done to remind the sale of reminders, the expiration of the enterprise and the expiration of the drug automatically limit the relevant procurement, acceptance and sales activities, the preparation of preparations containing cannabis can be automatically limited to the registration of the name and ID card sales, and so on.
Nine, self-examination
I set up a self-examination team in the pharmacy, led by XXX, the quality of the person in charge of the main focus on the implementation of the GSP management of self-examination and rectification of the situation:
First, the relevant archives, records, scientifically summarized and collated;
The second is to fill out the sales label on the shelves norms
The third is to re-clean the store hygiene;
The fourth is to further check and standardize the classification management.
Through self-examination and self-correction activities GSP management level has been further improved.
Through the GSP self-check, we believe that we have initially met the standard requirements, and is now applying for certification, welcome to the leaders to come to inspect and guide.
x retail pharmacy has always been able to adhere to the implementation of the "Drug Administration Law", GSP and the implementation of the requirements of the rules, and constantly strengthen the quality of drug management, the implementation of the "quality first, according to the principle of business". After active rectification and improvement, the quality of drug management in my pharmacy has been improved. Self-inspection is as follows:
First, the basic situation of the pharmacy
x retail pharmacy is operating for many years of the old store, the mode of operation for the retail sale of medicines, the scope of business: prescription and non-prescription medicines: traditional Chinese medicine tablets, proprietary Chinese medicines, chemical preparations, antibiotic preparations. The pharmacy currently carries more than 800 varieties of Chinese and Western medicines. In the years of drug business activities, the enterprise has consistently adhered to the operation in accordance with the law, quality first. Service tenet. The pharmacy has 4 people, including 2 pharmacists and 1 pharmacist. All the staff have many years of experience in drug retailing, and have established a quality management system document covering the whole process of GSP, and actively trained all the staff. Strictly control the purchase of drugs, acceptance, maintenance, sales and service quality, all quality management procedures in line with the requirements of the record is perfect, good after-sales service awareness.
The business area of 60 square meters, equipped with an air conditioner, a refrigerated cabinet, a computer and other drug maintenance, display sales, prescription dispensing facilities and equipment. To be able to meet the actual needs of the daily operation of the drug dispensing.
Second, all employees attach great importance to the full implementation of quality management functions
I have been ensuring that the effective operation of the quality management system for many years, by a full-time quality control officer for quality management work assigned and supervised by the quality control officer to continuously strengthen the responsibility of all employees and quality awareness, in the operation of the quality system of the drugstore to guide the quality management of each position at the same time, the overall quality management of the drugstore to ensure that the quality of the drugstore. While operating the quality system of the pharmacy and guiding the quality management of each post, the quality of drug purchase and service is fully guaranteed. At the beginning of the year, the pharmacy revised its quality management system documents. After years of system operation, our quality management system documents are more standardized and operable. Through the implementation of the relevant provisions, once again clearly defined the job responsibilities of each position, build a complete supplement to the drug quality information files; drug quality files; staff education and training files; enterprise quality management system documents, etc.; to ensure that the quality of each position management work in an orderly manner.
I usually attach great importance to the quality of education and improve the quality of personnel; in order to meet the requirements of the GSP job configuration on the basis of a comprehensive participation in the city's pharmaceutical skills training center organized by the post and pharmacist professional and technical training, and constantly improve the level of professional knowledge. Meanwhile, this year, our pharmacy has been comprehensively checking and maintaining the status of facilities and equipment, and upgrading computer maintenance to better ensure the needs of daily management and meet the requirements of GSP. In the business premises of the strict classification management of drugs, in the prescription drug area, non-prescription drug area, traditional Chinese medicine area, non-drug area, unqualified drug area, return drug area, etc., on the basis of a more scientific classification of the use of drugs.
Strictly implement the evaluation of supply customers and the approval system of the first enterprise to ensure the legitimacy of the supply unit and the procurement of drugs. We have established qualified supplier and first-operator customer files and adhere to the principle of "quality first and operating in accordance with the law"; we strictly implement the first-operator management system and procedures. In terms of drug quality acceptance, the acceptance officer of the store strictly carries out the provisions of the acceptance management system, in accordance with the requirements of the drug acceptance procedures for the purchase of drugs by batch number acceptance, and to strengthen the acceptance of imported drugs management.
When displaying medicines, we strictly implement the classification management of medicines, standardize the location of medicines and storage requirements, and organize the scientific classification of medicines for display; we carry out the maintenance work according to the requirements of the GSP, and strengthen the maintenance and inspection of key maintenance varieties, near-expiry varieties, and perishable varieties; and reflect the quality of medicines suspected to be problematic to the quality control officer in a timely manner;
We have taken the positive preventive measures to ensure the quality of medicines. The purpose of the drug quality. Doing a good job in the sale of drugs and after-sales service is fundamental to the survival and development of the store, first of all, in strict accordance with the license approved by the mode and scope of operation of drug sales activities. Secondly, we strictly follow the principle of "first-in-first-out, first-in-first-out, first-in-first-out in the near future" to make sure that the quantity of drugs sold is accurate and the quality of drugs is intact; we check whether the appearance and quality of the drugs meet the requirements and whether they are shipped in accordance with the principle of near-expiry date before the sale of all the drugs. We provide reasonable and safe medication counseling services in the store and guide customers to grasp the correct dosage. The company also collects information on adverse reactions to medicines sold in the pharmacy.
Three, GSP self-examination
After the completion of the GSP certification work in our store, continue to implement the whole staff, the whole process of drug quality management. Through the implementation of GSP certification work again, the spirit of my pharmacy staff to improve the overall quality of personnel has improved significantly. Now my pharmacy in hardware and software can meet the GSP requirements. The irregularities found in the daily work, can actively and seriously rectify. Now self-examination qualified!
;