Time in a hurry, the years have no trace, in the blink of an eye to the end of the year, the year is about to leave us, a year's work will be drawn to a close. The following is organized by me for you, "the company's quality management department staff personal annual work summary", for reference only, welcome to read this article.
The company's quality management department staff personal annual work summary (a)In order to implement the company's "quality and trust, the owners first, comply with regulations, continuous improvement" of the overall policy to "grasp the level of quality enhancement, promote the transformation of the development mode" for Theme, to improve the "quality of work, product quality, service quality" as the focus of the xx company in 20xx comprehensive quality management work, starting from the grasp of basic management, strengthen the quality consciousness, strengthen the staff skills training, improve the overall quality of staff, so as to promote the company's overall quality management level comprehensively improved. The following is a summary of this year's work.
First, in-depth quality management system construction work
This year, the system documents for the new version, through the new version of the revised program documents with the standardization of part of the company's workflow, clear departmental responsibilities in conjunction with the division. Make the quality system more close to the actual production of the company, in order to improve the company's quality management and product quality to play a greater role.
Internal quality audit and management review before the external audit, to meet the external audit team of the company's quality management system review. Internal audit team in the management representative of the organization of the departments, production site audit, unqualified items fill out the internal audit does not fit the report form. Organized the relevant departments to analyze and study the unqualified items, and carried out the corresponding rectification work, and confirmed and verified the rectification results of each department on schedule. Management review that the company since last year's review, at the beginning of this year to implement a new version of the quality inspection form, strengthen the quality management, and lay the foundation for the operation and improvement of the quality system. After the system operation, further proof of the establishment of the quality system is sustainable, effective and adequate.
Directions to fit the company's preparations and market development direction requirements, objectives, indicators and management programs have been effectively controlled and implemented, have reached the company's annual product quality target value. The conclusion is that the company's quality system operation is continuous and effective, and achieved the necessary performance. Usually the system officer randomly conducts random inspection of quality system related records of each department, and issues unqualified notices to those who fill in irregularities and missing records, and urges them to make corrections. The leadership team conducts quarterly work assessment. In the day-to-day management through training to understand and master the quality management system, through the assessment and inspection to make according to the quality management system operation, through the internal audit, management review, external audit to check the operation effect.
Second, the development of quality management activities
In order to improve the quality of products, improve the quality of the work of the staff and attentiveness, improve the departmental personnel sense of responsibility, according to the activities of the head office, we continue to carry out the "grasp the level of quality enhancement, and promote the transformation of development methods We continue to carry out the activity of "Quality Month" with the theme of "Improving Quality Level and Promoting Development Transformation". Using posting slogans, boards, knowledge contests and other ways to increase efforts to publicize the "quality month" activities, popularize the quality knowledge to improve the quality awareness of employees, to create a good atmosphere of zero-defect product quality, and timely report on the activities of the typical examples. The quality level of the workshop has achieved remarkable results, the product qualification rate than the previous period has increased significantly.
Third, strengthen the workshop, team management and site management
Combined with the company's various production processes, improve the professional management and basic management, in order to tie in with the effective implementation of procedural documents, the development of more detailed and specific operating instructions, inspection instructions, process manuals, etc.; in order to truly document the status of the development of quality activities, the development of a record form, with records reflecting the quality of products and products. Record forms, with records reflecting product quality and quality system operation, to meet the quality requirements of the program to bring an objective basis for quality management to bring a strong guarantee.
Fourth, the work of the deficiencies and the direction of efforts
Sometimes the work is not very organized, not a good grasp of the details, may be the scene of the work is very mixed and can not catch the focus of the work, only step by step to make the fixed work and some other miscellaneous work to make a good plan so that there will not be the work of the problem missed. Problems are missed. Some problems that need to be solved by communication are not dealt with in time, including the communication of defective outsourcing, and the correction and confirmation of non-fitting on site. In specific work, due to the delay of news transmission, time difference and other factors of interference, communication is not timely. Lack of management methods and methods of some related work. Need to reflect on the management approach and approach, clear the purpose and rationality of these approaches and methods, combined with their own practical work to understand and improve the further improvement of the quality management system, strengthen the quality consciousness, strict standardization of operations, in order to improve the level of production potential.
In the future work to continue to use scientific management methods, learning from advanced experience, used for innovation, training backbone force, and establish a good corporate image.
The company's quality management department staff personal annual work summary (two)
Time flies, years like a shuttle, blink of an eye more than a year after graduation from college. During this period, I was engaged in xx bureau xx branch of engineering quality management work. In the work practice, I not only deepen the understanding of the theoretical knowledge learned in school, but also on the previous books did not touch or contact not deep knowledge has a further understanding.
As an engineering quality management personnel, I first received quality management training. Through the training, I learned the key points of engineering quality management, engineering quality management specifications and other related professional knowledge. Quality control is the core of engineering construction. Engineering quality is a systematic process formed by the design quality, construction quality and acceptance quality, which is a comprehensive quality formed by the stepwise influence. Construction unit according to the design documents for construction, through our acceptance after the formation of quality. Therefore, in the quality control, on my personal work experience for more than a year, engineering quality management should adhere to the following aspects, in order to be able to realize the quality control objectives of civil construction management.
1, design quality, first of all, we should start from the source, pay attention to the design quality control. Our design management department is the competent authority for design quality control, they have done a lot of work for this, but because of their workload is relatively large, it is impossible to review in detail, therefore, as the construction management department, before the start of construction, we still have to spend a considerable amount of time to carefully review the design documents, at least to ensure that the start of construction half a month to the drawing of the place of error as far as possible to deal with it. If the quality of upstream design documents is very good, in the building, structure, with the other professional stay in the hole buried parts, etc. without error, in the construction process will reduce a lot of changes.
2, construction quality, construction quality is the center of the site quality control, how to ensure the construction quality management, is the top priority of construction management. Construction quality of the factors affecting the construction include personnel, machinery and equipment, construction programs, materials and the environment. Therefore, construction quality control should also start from the following aspects.
As the site constructor is not a professional quality control personnel, in the initial understanding of construction and quality awareness, there are some deficiencies in the situation, we will be asked to participate in the weekly meeting of the constructor, directly or indirectly point out the importance of the quality issue, to instill the awareness of the quality of the project, so that the construction of the quality of the project and the quality of the target has a basic understanding and a clear understanding of the quality of the project requirements and goals. In addition, in the weekly meeting every week, for the construction of representative problems such as concrete defects, buried parts positioning offset, etc., together with the subcontractor to analyze, clearly point out the deficiencies, and corrected within a time limit, thus prompting the subcontractor in the management of the continuous improvement of the awareness of quality and nuclear power.
In addition, but also adhere to the "prevention-oriented" approach to strengthen the construction quality of the prior, in the control, the construction of the completion of the quality of the inspection, to the construction process, the quality of the inspection process, and attach importance to the construction quality of the aftermath of the control of the relevant experience to the next step of the work, and continue to improve the level of quality. In the aspect of ex-ante control. In the ex-ante control, the important parts of the construction, are to develop practical, detailed construction program, especially for the construction of the difficulties and possible quality problems, to clarify the specific methods of treatment; in the manpower, machinery and equipment, the arrangement of the construction program, need to put forward a clear request for the subcontractor's pre-construction preparations. Subcontractors in the construction program development, timely technical briefing to the specific implementation of personnel, clear requirements and responsibilities, and to check the preparation process of construction.
In the event of control, through the setting of witness points, the site of the main construction process for quality control. At the same time, often visit the site, inspect the site of the construction situation, not in line with the technical requirements of the construction of timely correction. In addition, in the process of concrete pouring, adhere to the side station, pay attention to the observation of concrete pouring time, concrete supply, weather changes, reinforcing steel protective layer tread and other issues, and effectively achieve the whole process of construction inspection.
In order to improve the quality control, aftermath control is also an indispensable part. In the civil construction process, subcontractors often pay insufficient attention to this aspect. Post-construction control requirements on the one hand, the quality of construction after the timely inspection; more importantly, to the construction or construction after the emergence of always summarize, and into the feedback to the relevant departments, the subsequent construction of the relevant improvements, which is conducive to the further improvement of the quality of the project.
3, acceptance of quality, before construction, the construction process of the key processes set up to witness the point, when the construction of these steps to reach the contractor to notify the constructor in advance. For witness points, first through the construction team self-check, in order to obtain the constructor, quality inspector and supervising engineer quality plan signed on the release before, can not carry out subsequent work. As long as these four levels of quality inspection can effectively fulfill their responsibilities, the quality of the project can be guaranteed. However, because the team and team level quality control personnel are subcontractor technicians and team leaders, so that there is the builder itself, both the construction of the specific implementer, but also its construction results of the verifier, the lack of quality verification of the required independence. Therefore, quality acceptance mainly rely on quality inspectors and supervision engineers.
In the acceptance process, we must adhere to the quality standards, strict implementation of the design documents, the standards set out in the contract. The standard is to test the construction quality of the yardstick, the database is the basis for the construction quality of whether or not the event requirements, must be strictly inspected, based on data. In the construction inspection, often encountered contractors put forward this or that reason, request to relax the standard requirements, in this case, each quality inspection personnel should be clear attitude to support the quality standard requirements, strict quality control. For the design does have a problem site can not be implemented, it must be through the normal for change or clarification, and then implemented.
The longer the work, the more I feel the lack of knowledge, ability, such as the use of contractual understanding, the construction progress of the estimated control and as a pivot on the site of the construction of various units of coordination, etc., I feel that I did not do very well. But fortunately, after consulting colleagues, understand the direction of efforts; for progress control, to be carried out as early as possible, as long as the design documents to ensure that no problems, on-site personnel, machinery and equipment, materials in place, the installation of pre-programmed construction schedule for construction, progress control can be basically guaranteed; for the development of on-site coordination capacity, on the one hand, pay more attention to other engineers to deal with how to deal with the problem of attention to learning, and to think more, try more.
In addition, we should think more, try more, consult more, and establish our own way of dealing with problems.
According to the contract and program work is only the most basic requirements of a project quality management personnel, how to flexibly use the contract and program, reasonable solution to many of the contract is not clear or outside the contract of the matter, is the real consideration of the ability to work. By observing and learning the way other engineers and leaders solve such problems in their work, my working ability has been improved to a certain extent. I know that only through continuous efforts to learn and accumulate, constantly reflect on progress, quit arrogance, work in a practical manner, and improve my ability to deal with problems, can I grow up as soon as possible as a qualified construction quality management engineer.
The company quality management department staff personal annual work summary (three)First of all, I am very grateful to the company's leadership of my trust, gave me the opportunity to reflect self, improve self. Thank you for unit leaders and colleagues around the work of my guidance and help. Unit relaxed and harmonious working atmosphere, unity and pragmatic cultural heritage, so that I into the company's family, into the role of the work of a great help. To be able to join the team responsible for the long-term development of the enterprise is my great honor. Now my probationary work situation, responsible for the work of the current stage of the shortcomings and my work plan is summarized as follows.
First, in the work of my main gains, the initial mastery of skills
1, a basic understanding of the product production process; process scheduling, the current situation of the personnel, grouping, division of labor methods, job responsibilities.
2, a preliminary understanding of the product technical standards; national and industry standards, the company's industry some basic information.
3, combined with the market, the customer side of the positioning of product taste, according to the implementation of the company's requirements for a clear distinction.
4, mastered the product quality requirements and other related work knowledge; and have to take charge of product quality audit quality control positions required skills. Can be based on product performance customer requirements, reasonable process quality control. And the quality control process problems, make the correct cause analysis, judgment, timely treatment of process quality incidents; thus guiding the completion of the inspection, test work implementation.
Second, through this period of time, I found that the work of the current stage of the work responsible for the existence of deficiencies and worthy of improvement in the following
1, the inspection work using the document situation; there is no documented inspection instructions, the current production line inspectors are only based on the inspection of the form of the project for inspection. Most of the ways and means from past experience and information transfer between each other. Such an operation will lead to inspection of their own, not conducive to the management of inspection personnel.
I plan to create an inspection guideline for production in my department once I have more detailed information.
2, the actual quality of the production process does not have detailed data and records; no data and records of statistics is not conducive to analysis, guidance and control of production.
I will work in the future to plan for the process of first, inspection, final inspection to establish a complete record control; efforts to carry out, implement this work, strengthen supervision, inspection, to ensure that the quality control work in practice.
3, at this stage, our inspector's understanding of the quality of work is not in place, some of the new employees did not have the appropriate education and training. So that part of the inspection staff can not complete the product inspection and product performance test work alone.
I plan to suggest that the department organization to carry out the relevant education, training, and combined with the state of skills assessment, evaluation.
4, the management of nonconforming products; the current stage of the management of nonconforming products without detailed records and no ledger system, which is not conducive to the development of quality control work, and often make the same problem recurring, and can not be a fundamental solution to the generation of nonconforming products.
The company's quality management department staff personal annual work summary (four)
Since joining the work, to comply with the unit's rules and regulations, and actively comply with the leadership of the work arrangements, the successful completion of the work task, the work of the active efforts, hard work, conscientious study of the relevant knowledge of the test, and constantly enrich and improve themselves.
Looking back on the past year's work, in this year, there are difficulties and gains, both in work and life, I have always believed that a plow, a harvest, so I have been working hard, and constantly strive to learn, constantly work hard. Conscientiously implement the relevant national standards, quality management specifications, indeed the implementation of this post is responsible for the supervision of the project related standards, norms and relevant regulations, the successful completion of the year's work tasks, now the year's work is briefly summarized as follows:
I start from the good job and the daily work, start with me, start from now. In this job to do their best, I have to constantly improve their job skills, and strive to be proficient in their job knowledge, down-to-earth and do their jobs, love their jobs, can correctly and seriously treat every job, effective use of work time, to ensure that the work is completed on time.
In the daily supervision and management work, in strict accordance with the requirements of the construction quality management regulations and mandatory standards for construction projects, to strengthen the construction of all parties responsible for the quality of the main body of the construction project supervision and inspection, the parties responsible for the main body of the violation of the mandatory provisions of the project ordered rectification of the behavior of the state's laws, regulations and mandatory standards for construction standards as the basis for strengthening the quality of the construction projects of all parties. Responsible parties quality behavior and projects involving structural safety and important use of functional entity quality, environmental quality supervision and inspection, while strengthening the acceptance of engineering quality acceptance specifications according to the "separation of inspection and evaluation, strengthen acceptance, improve the means, process control" supervision and inspection. Strengthen the quality supervision of the project entity, in the quality supervision process with strict management means to promote all parties responsible for the main body to ensure the safety performance of the project structure; in accordance with the mandatory engineering standards and related regulations and design documents, the quality of the project entity to supervise the random inspection, the implementation of the control procedures, to eliminate the project quality of the major accidents of responsibility, and strictly control the quality of the general accidents; to increase the quality of the project inspections, random checks To increase the inspection and sampling of project quality, focusing on the key parts of the project and quality control points, increase the quality of building materials, components, concrete sampling efforts, strict witness sampling system, and increase the prevention of quality problems. As a quality supervisor, I do not dare to slacken on the job, I ask myself to do the work of the gains and losses and each time a problem occurs to write down to learn from experience, encountered difficult problems or encountered in the work of colleagues and leaders to ask for advice, patiently listen to their comments, suggestions, improve the work, the future of better service to the work.
Through this year's work, I am very lucky to have learned a lot of things, business has also improved. But this is not enough, I will continue to learn more in the future, think more, try harder to do a better job. In the future work, I will work harder to continuously improve their professional and technical level, better complete the tasks arranged by the leadership, broaden the idea, deepen the refinement of the work, I must carry forward the achievements, to overcome the shortcomings and shortcomings in the work, and strive to improve their own political and business qualities, and continue to work hard to create a brilliant work for the whole station.
The company's quality management department staff personal annual work summary (five)20xx year I adhere to the "patient-centered" service concept, in-depth implementation of the "three good and one satisfied" service objectives, efforts to improve hospital service attitude, optimize service environment, standardize service behavior, improve Service environment, standardize service behavior, improve medical ethics, improve medical quality, reasonable charges, reduce medical costs as the starting point, and strive to provide patients with quality medical services, comprehensively enhance the quality of medical care and service level. Now the 20xx work of medical quality management work is summarized as follows:
First, strengthen the medical quality management, to ensure and improve the quality of medical services
1, in accordance with the content of the "core system", to promote the implementation of the system.
According to the plan formulated at the beginning of the year to focus on the implementation of the core system, case quality management and departmental self-construction and other aspects of in-depth management. This year, we continue to increase the implementation of the 16 core systems and the implementation of efforts. Each department strictly implement the first diagnosis responsibility system, three doctors check, difficult case discussion, critical patient rescue, consultation, pre-operative discussion, death case discussion, shift handover and other core systems: one is to require all levels of physicians to hospitalized patients to do "three checks": that is, the duty doctor on duty after taking over the critical patients and special patients focus on checking the evening of the ward, the patients generally check, before the shift handover to the hospitalized patients to do "three checks": that is, the duty doctor after taking over the critical patients and special patients focus checking the evening of the ward Patients generally check, shift before the critical and special disposal of key check; Second, to strengthen the quality control of perioperative, requiring physicians at all levels of management of surgical patients to do "five no": do not bring the problem into the operating room, do not bring doubt to do the operation, no certainty do not do it blindly, do not participate in the preoperative discussion shall not do without authorization and the preoperative preparations do not do not rush to do. Do not rush to do. Thirdly, we pay close attention to the supervision of risky departments and risky projects: we insist on diligent inspection and on-site evaluation of risky departments such as Emergency Department, Intensive Care Unit, Obstetrics and Gynecology Department and Surgical Anesthesiology Department, so as to find out the defects, solve them in time, and prevent and prevent them from occurring. The medical safety of patients is fully guaranteed. Fourthly, we insist on the nursing department's checking room, supervise and check the nursing staff's presence and fulfillment of their duties, find out the deviation in nursing work in time, and give corrective treatment in time. Adhere to the monthly meeting of the head nurse, the work of the shortcomings to make targeted, effective improvement measures to ensure the quality of care and nursing safety.
2, standardize the management of medical records, nursing document writing, improve the quality of medical record writing.
This year, the strict implementation of the "basic specification for medical record writing" and "surgical safety checking system", twice a month from time to time to the ward spot check in the shelf medical records. In the medical records on the shelf focus on monitoring the timeliness of medical record writing, the quality of the writing of the three-stage checkup, the rationality of the treatment plan, the effectiveness of the condition of the information, to achieve timely detection, timely feedback, timely correction; final medical records of the random inspection, the medical section focus on emphasizing the high quality and completeness of medical record writing, including large and medium-sized preoperative surgery, the quality of writing for the discussion of the critically ill, the legal practice, the implementation of the medical prescription records, etc. In 20xx, the medical section will continue to monitor the medical records of the hospitals and hospitals. In 20xx, the medical department ****issued medical quality inspection notification x, through the strict grasp of the quality of medical records, the implementation of various rules and regulations to each link in the work, and the joint quality control committee to gradually establish the whole hospital, the section, the group of three-tier quality control network, to protect the quality of medical care and medical safety.
The second strengthening of pharmaceutical management, to ensure the safety of patients with medication
Seriously carry out the special rectification of the clinical application of antimicrobial drugs, the head of each clinical department signed a certificate of responsibility for the clinical application of antimicrobial drugs, in order to improve the ability of the clinical application of antimicrobial drugs in the hospital and the level of management.
1, in-depth study of the "clinical application of antimicrobial drugs management approach" spirit, to strengthen the hospital clinical drug management. The medical staff of the "prescription management approach", "antimicrobial drugs clinical application of the guiding principles" of learning, strict implementation of the special drug management system and adverse drug reaction monitoring and reporting system, timely reporting and disposal of adverse drug reactions. 20xx our hospital **** reported adverse drug reactions x cases. To do with the treatment of disease, rational examination, rational use of drugs, standardized charges, to eliminate the abuse of drugs, indiscriminate inspection phenomenon occurs.
2, strengthen the perioperative prophylactic antimicrobial drugs for general surgery class I (clean) incision surgery and perioperative prophylactic antimicrobial drugs for cesarean section reasonable use.
3, according to the "prescription management approach", to strengthen prescription management, improve the quality of prescription writing, and promote the rational use of drugs in the clinic, the Medical Department to organize the relevant personnel to write prescriptions on a regular monthly inspection. Inspection found that the recent prescription pass rate has improved significantly, the clinical diagnosis is clear, writing neat and standardized.
4, our hospital in strict accordance with the requirements of the provincial health department, drugs all online centralized bidding procurement, in accordance with the relevant provisions of the drug storage of the drugstore has been standardized, through lectures to improve the level of application of antibiotics and the use of three-tier management, while from time to time to check the medical records, inspectors have no irrational application, and to carry out the review of the prescriptions and standardization of the application of antibiotics.
Three, strengthen the hospital infection management
The establishment of the hospital infection management leading group, a person responsible for, responsible for the strict implementation of the various manufacturing procedures, to protect the safety of medical care. Regular hospital infection inspection, and summary, analysis, organization of the hospital medical staff to seriously study the "hospital infection management approach" and the relevant technical specifications of the training work, to strengthen the management of medical waste, to strengthen the hospital key departments of the hospital infection control, effective prevention and control of hospital infections, to ensure that the patient's medical safety.
Four, medical device management
According to the "supervision and management of medical devices regulations", "the Ministry of Health to further strengthen the centralized procurement of medical equipment management notice" provisions, the development of our "medical device management system", the establishment of a sound system and responsibilities, standardize the operation of the medical equipment, improve the operation process.
Fifth, continue to strengthen the work of counterpart support
According to the "and county public hospitals and primary health care institutions, medical division of labor collaboration work program" notice "requirements, our hospital this year, we continue to send a good ideological style, high level of professionalism, management ability of the medical staff (*** people, every 3 months rotation), the hospital will continue to send a good style of thinking, high level of business, management ability (*** people, every 3 months rotation), the hospital will continue to send a good style of thinking, high level of business, management ability of medical personnel. The hospital will continue to send medical staff with good ideological style, high business level and strong management ability (*** people, rotating every 3 months) to the Shanhou Sanitary Hospital to carry out the counterpart support.
20xx our hospital **** admitted to hospitalization x times, than the first half of 20xx further improved, there are also many shortcomings. The second half of the year we will promptly rectify the existence of medical defects, and constantly improve the quality of medical care, to provide patients with safe, effective, convenient and inexpensive medical services.