Curtain Contract Annex 1
Quality Assurance and Warranty Commitment
Model: Brand: Chuanhao Window Decorations Warranty: Years Model: Brand: Chuanhao Window Decorations Warranty: Years
In order to safeguard the legitimate rights and interests of the customer, the company in addition to providing quality products, but also committed to a certain product warranty period and product lifelong maintenance services.
First, the company promises: the appearance of all products sold are quality without obvious defects, the inner material and samples, and to ensure that at least in the non-human factors: ordinary products 1 ~ 2 years warranty, mid-range products products 2 ~ 3 years warranty, high-grade products 4 ~ 5 years warranty. In the warranty period we will be free for customers to repair or replacement, warranty period outside we provide lifelong door-to-door maintenance services to ensure that customers can rest assured that the use.
Second, the warranty details
1, the roller shutter series Warranty scope: broken footpath, fabric offline, pull the bead connector disconnection, controller damage, installation problems.
2, series of vertical curtain Warranty scope: pull bead connector disconnection, controller damage, bottom corner line disconnection, installation problems.
3, pleated curtain Warranty scope: the controller is not secure, connecting rope disconnection, installation is not secure.
4, blinds Warranty details: the controller is not secure or broken, the connection rope is broken, the bottom footpath is bent, the blade is broken, installation problems.
5, bamboo blinds Warranty details: the controller is not secure, the connection rope is broken, the installation is not secure.
6, canopy curtain Warranty details: fixed line is not secure, the warp and weft thread broken, installation problems.
7, fabric curtains Warranty scope: poor or broken track, four-pronged hooks or broken, broken pulleys, installation is not secure.
8, Luo gauze curtain Warranty scope: the lower beam broken, fabric offline, pull the bead connector disconnection, controller damage, security
installation problems.
9, motorized curtains: motor warranty years for the original factory warranty shall prevail, generally three years within the problem replacement.
Third, the warranty service
If the product has any of the above problems, please contact our maintenance department, except for legal holidays. Our company will be in a working day directly to the door service . In order to ensure more accurate and fast for customers to provide perfect after-sales service, you can directly contact the person in charge of this project.
Fourth, the customer care obligations
Customers should take care of the curtains, the correct use, if it is obvious that man-made improper use of the damage, it is not covered by the warranty, the accessories according to the price of the project to charge the cost, but you can still enjoy our free repair services.
Warranty date from the date of the year officially come into effect,
Wuxi Chuanhao Window Decoration Co.
Company seal
Product warranty commitment letter model 2After-sales service and product warranty commitment letter
Xinchang County Bidding Center:
Our after-sales service and product warranty commitment is as follows:
1. Commitment to the use of the unit to provide products to ensure compliance with the corresponding industry standards, regulations and norms promulgated by the state.
2, we provide products to ensure compliance with the bidding documents and contract requirements, such as discrepancies, the use of units can be returned unconditionally, the loss caused by us to bear.
3, if we win the bid, to ensure that we will not subcontract or unauthorized changes in the design, will not reduce the quality requirements. In the actual construction, do need to make further adjustments to the program, to ensure that the use of units confirmed in writing before making adjustments, the winning price does not change, price changes, to ensure that the use of units agreed.
4, the project is guaranteed to be completed within 20 days after the signing of the contract, such as can not be completed on time (in addition to force majeure factors), we are willing to assume the responsibility for breach of contract, every day late, deductions and penalties of 1% of the bid price to the purchaser. If our project can not be completed on time, due to the use of units caused by the extension of the project, the construction period is extended accordingly.
5, we go to the site of the construction of all labor expenditures, safety insurance, accommodation, transportation and other costs have been included in the bidding price, by our own responsibility.
6, we agree with the bidder's payment requirements, after the signing of the contract, pay 10% of the total purchase price, equipment installation and acceptance, pay 75% of the total purchase price, the building is completed and used for one year after the payment of 95% of the total purchase price, the remaining 5% in the expiration of the product warranty period to pay off.
7, we promise: the product warranty period for the goods to the acceptance of three years. During the warranty period, is responsible for free maintenance, if the product itself is defective and caused losses to the user units, we are willing to compensate for the losses caused by the user units. We guarantee to provide maintenance services after the warranty period program.
8, other special concessions: after the completion of the project, will send professional maintenance personnel to live in Xinchang, and regularly check and repair the relevant equipment .
Bidder (seal): Shaoxing Zhongbo Landscape Environment Construction Co. Legal representative (or person in charge): (Signature or seal)
Date: August 24, 20xx
Company Business License
Qualification of Professional Contracting of Building Intelligent Engineering
Qualification of Project Manager
Project Manager's Resume Sheet <
List of project manager's works in progress
Bidding deposit
Commitment to free training
Xinchang County Bidding Center: Xinchang County People's Procuratorate:
Once the project is determined to be built by our company's winning bid. My company construction personnel will be in the engineering equipment installation and commissioning acceptance of the relevant personnel to carry out free training.
Hereby promise!
Bidder (seal): Shaoxing Zhongbo Landscape Environment Construction Co.
Legal representative (or person in charge): (Signature or seal)
Date: August 24, 20xx
Product Warranty Commitment Sample 3In order to create a famous brand, improve the popularity of enterprises, establish a corporate image, we are based on the spirit of The spirit of "the pursuit of high quality, customer satisfaction for the purpose of" the spirit of "the most favorable prices, the most attentive service, the most reliable product quality," the principle of solemn promise to you:
First, product quality commitment:
1, Manufacturing and testing of products have quality records and testing information.
2, the detection of product performance, we invite users to come to the product for the whole process, the whole performance check, to be confirmed that the product is qualified before packing and shipping.
Second, the product price commitment:
1, in order to ensure high reliability and advanced products, the system. Selection of materials are selected domestic or international high-quality brand-name products.
2, in the same competitive conditions, my company does not reduce the technical performance of the product, change the product components at the expense of the basis of sincerity to provide you with the most favorable price.
Third, the delivery date commitment:
1, product delivery: as far as possible according to user requirements, if there are special requirements, need to be completed in advance, our company can be specially organized production, installation, and strive to meet the needs of users.
2, product delivery, our company to provide users with the following documents;
① technical maintenance and repair manual
② installation of the master plan
③ purchased parts manual and manufacturer
④ to provide wearing parts, spare parts list, and a certain amount of spare parts
Fourth, after-sales service commitment:
1, the service Purpose: fast, decisive, accurate, thoughtful, thorough
2, service goals: service quality to win user satisfaction
3, service efficiency: warranty period or warranty period if the equipment fails, the supply side in the receipt of the notice, the maintenance staff can reach the scene within 24 hours and start maintenance.
3, service principle: product warranty period of twelve months, in the warranty period, the supplier will be free of charge to repair and replace the quality of the parts caused by damage, damage to parts outside the warranty period, the provision of spare parts only cost fee, caused by the demand side of the equipment damage caused by human factors, the supply side of the repair or provision of spare parts are based on the cost of.
Product Warranty Commitment Sample 4
Warranty Service Commitment
In order to ensure that the maintenance service of the ************************* project is implemented in practice, my unit, *************** Company, solemnly undertakes to be responsible for maintenance services for this project in accordance with the construction contract. Project maintenance services are responsible for the commitment to the basic contents are as follows:
First, the project in the quality of the warranty period problems, we guarantee that within 24 hours from the date of receipt of the notice to send technicians to arrive at the scene to seriously look for the cause.
Second, if the product quality and quality of our construction problems in two working days to make the program and maintenance is completed, we are free of charge responsible for maintenance.
Third, if the outside world or other factors caused by the destruction of the problem, we will also be based on the degree of destruction, to make the appropriate repair program paid with the Party to solve the problem, only charge the cost of fees.
Fourth, our company has been in line with the "every project into a classic project" spirit, to provide services to customers, so that customer satisfaction.
Commitment unit (seal): *
Commissioned by the agent ***
Phone: ***
**** year *** month ****