With what? Love the hospital, love the post, honesty, diligence, discipline and cooperation? Team spirit, actively carry out medical ethics, medical and health care, rural epidemic prevention and health care, new rural cooperative medical care and other work. The following is the annual summary of township hospitals in 2020. I will share it for reference and help you. Welcome to reading.
In 20xx, under the correct leadership of the Health Bureau and the town Party Committee and government, with the sincere support and personal guidance of the Municipal Hospital of Traditional Chinese Medicine, the staff of xx Town Health Center are United and pragmatic, love the hospital, love their posts, and are honest, diligent, disciplined and cooperative? Team spirit, actively carry out medical ethics, medical and health care, rural epidemic prevention and health care, new rural cooperative medical care, etc., successfully completed various tasks according to the goals set at the beginning of the year, and achieved unprecedented good results. The summary report is as follows:
First, the medical and health work has achieved remarkable results. (1) Pay close attention to medical ethics and enhance the overall image of our hospital.
During the in-depth study and practice of Scientific Outlook on Development in the whole hospital, the work style was further changed, the concept of medical service and the sense of competition were improved, and the medical ethics were put into practice.
1, whole chapter organizational system, scientific planning. In order to improve work efficiency and establish a good image of being pragmatic and efficient, our hospital has formulated more than 50 rules and regulations, such as medical ethics management regulations, professional ethics evaluation work plan, medical disputes, errors, accident treatment methods, medical care routines for various diseases, various medical quality management, and emergency treatment. The construction of professional ethics in our hospital has implemented scientific and institutionalized management, forming a good situation in which everyone is responsible and everyone is caught everywhere.
2, people-oriented, good service. In order to improve the service quality and implement the promised service, our hospital has extensively carried out activities to solicit opinions and suggestions from people from all walks of life, set up report boxes, publicly report telephone numbers, and distributed questionnaires to the society. In order to implement the opinions and suggestions, we have dealt with them in strict accordance with the investigation system. Through rectification, we have not received any dissatisfaction caused by poor service in the past year; No adverse effects caused by employees practicing medicine without permission were found, which greatly improved the work style of our hospital, significantly improved the overall image, significantly enhanced the satisfaction of the masses, and won unanimous praise from the masses.
(two) public health work in an orderly manner.
1, focusing on public health emergencies. In view of this year's hand, foot and mouth disease and swine flu, we attach great importance to it, carefully organize and widely publicize health science knowledge, and set up fever clinics and observation rooms. At the same time, organize and mobilize rural doctors to conduct screening at all levels and do a good job in epidemic investigation, reporting and monitoring. In May this year, through strict defense and investigation, * * * detected suspected cases of hand, foot and mouth disease 1 case, and promptly referred and treated as required. There were no medical errors and disputes throughout the year.
2. Do a solid job in prevention and epidemic prevention. First, adhere to the system of monthly regular meetings, and hold regular meetings of rural doctors 16 times this year, and train 14 rural doctors on health regulations, rules and regulations, and planned inspection-free knowledge in the form of training instead of meetings; At the same time, actively organize village doctors to participate in continuing education, health regulations, professional knowledge training and learning education organized by the Health Bureau, complete the assessment and identification of nine village clinics in the town, and implement monthly supervision and inspection in villages, thus further strengthening the management of village doctors in our town and the construction of prevention and protection network. Second, the work of counting children exempt from inspection is always unremitting, and the management of children's cards, books, certificates and books is earnestly done. Newborns are checked daily, loaded in time, and vaccinated according to procedures. By the end of 65438+February, all kinds of people had been vaccinated-person-times. Among them: (1) children aged 0-7 in cities and towns-people, born this year-people, actually built-people, card building rate-%,timely vaccination rate of hepatitis B vaccine-%,children aged 8-15 should be vaccinated-people, actually vaccinated-people. (2) The single vaccination rate of the four vaccines is-%,and the booster immunization rate is-%. (3) Hemorrhagic fever vaccination-person-time, vaccination rate-%. (4) Vaccination rate of influenza, rubella, mumps and rabies vaccine. It reached xx0%. There was no vaccination accident this year.
3, strengthen maternal and child health care, and do a good job of prenatal health examination. First, actively carry out the general survey and diagnosis of gynecological diseases, and at the same time establish medical records to conduct a general survey of cervical cancer and breast cancer among women aged 35-59 in the town. According to the three-year census plan, 587 out of 600 women in the town/kloc-0 have completed this year's census, with a census rate of-%. Among them, vaginitis-human, cervical iodine staining-human, mammary gland hyperplasia-human and other diseases-human were found, but no patients with cervical cancer or breast cancer were found. Second, complete all kinds of maternal and child health care reports in time, so that? Reduce or eliminate? Complete the project compensation work on time, without false report or omission, and successfully complete the annual maternal and child health care task. The third is to do a good job in child health care. This year, * * * gave physical examinations to children under 7 years old-people, people under 5 years old-people, and people under 3 years old-people.
4. Medical and health services have improved significantly. This year, our hospital overcame the difficulties of less staff and poor equipment. With the joint efforts of the cadres and workers in the hospital, * * * received more than 1 person-time, with an average of outpatient visits per day. The utilization rate of open beds is xx, and that of hospital beds is-%. Carry out trauma surgery-1 case or more; B-ultrasound and electrocardiogram-person-times; Laboratory tests-person-times; Radiological examination-person-times; The proportion of drug revenue is controlled within-%; Compliance rate of prescription and medical record writing; ; The success rate of rescuing critically ill patients reached-%,the total medical income was above 1 10,000 yuan, the drug income was-1 10,000 yuan, and other income was-1 10,000 yuan; The total expenditure is-billion yuan, and the balance of payments is-billion yuan, an increase of-%.
5. Do a good job in the health survey of the elderly and the collection of family health files. 1. From 20xx 1 1 to 12, our hospital concentrated its time, manpower, material resources and financial resources on physical examination of 729 elderly people over 65 in the town. The actual physical examination rate is 94%. The second is to collect the information of national family health records from the whole town-households, and screen out the diabetic population through door-to-door investigation. Patients with hypertension-people; People over 65 years old-people, according to the requirements of 80% of the annual physical examination of superiors, successfully completed the target tasks.
(3) The new rural cooperative medical system developed steadily.
With the continuous improvement and improvement of the implementation plan of the new rural cooperative medical system, our hospital is advancing under the new situation? Everyone enjoys basic medical and health services? With the full realization of the goal, hospital leaders personally took the lead and actively participated in the new rural cooperative medical system, and achieved certain results. Its main approach is:
1, strengthen management, serious reimbursement system. In order to facilitate the reimbursement of medical treatment for the masses, our hospital has set up a leading group of new rural cooperative medical care, which is specifically responsible by full-time medical staff. In the work system, a complete outpatient log registration has been established, and prescriptions, doctor's orders and various nursing records have been standardized. At the same time, in the reimbursement of cooperative medical expenses, the inpatients are strictly controlled, and medical activities are carried out in accordance with the basic procedures such as providing the new rural cooperative medical certificate, ID card and household registration book, and identity certificate issued by the village health center. After verification, the farmers who came to our hospital for medical treatment and were discharged from the hospital were compensated according to the standard on the same day. So far, there has not been an unreasonable reimbursement case in our hospital, which has put an end to the occurrence of impersonation and enabled the participating farmers to participate.
2, convenient for the masses, do a good job of service. We always regard the new rural cooperative medical system as the top priority of hospital work. First, while improving the service attitude, service quality and technical level, for the convenience of the masses, we went deep into villages 17 for more than a month, carried out small compensation activities for thousands of households, and implemented the activities of sending doctors and medicines to thousands of households. Really? Patient-centered, quality-centered? To provide convenient conditions for the majority of participants. Second, through the active efforts of the hospital staff and the coordination of various departments, the new rural cooperative medical system in our hospital has been running healthily and orderly step by step in 20xx years. According to statistics, the number of people who should participate in the whole town is-people, and the number of people who have participated in the project is-people, and the participation rate reaches-%,up-%year-on-year. In the application for exemption from inspection, this year * * * has implemented various compensations for the inspection participants, with the compensation amount of-yuan and direct reduction of-yuan. Among them, hospitalization compensation-person-time, compensation amount-yuan, outpatient small compensation-person-time, amount-yuan, which really benefited farmers and laid a solid foundation for the smooth implementation of the new rural cooperative medical system next year. At the same time, the hospital has achieved good social and economic benefits.
Second, the existence time is less than 20xx years. Although we have made some achievements, there are still many gaps, mainly reflected in:
1, rural medical and health infrastructure conditions are poor, and there is still a certain gap from the target management requirements.
2. The comprehensive quality of health technology in our hospital is low, and the proportion of health technicians with intermediate or above titles in our hospital is insufficient. Outpatient doctors, especially backbone doctors, are scarce and have no reserve forces. The comprehensive quality of village doctors is not high, so it is difficult to achieve the goal of integrated rural management in a short time.
3, although the business income has increased, but the legacy debt is large, still owe-ten thousand yuan, plus some patients flow to the city hospital, the full payment of employees' wages is still very difficult.
4.xx Health Center is more than 20 miles away from the county seat, and it is an important medical rescue center in the east of Hulin. It radiates Xinxing and Xiao Mu River towns, as well as fishing grounds, forest farms, seed farms and dairy farms. Without transportation, it is impossible to cope with public health emergencies and patients with acute diseases.
Three. Working ideas and measures in 20xx, our hospital will establish a first-class health center centered on prevention and health care; Taking reform as the driving force, advocating competition, dedication and enterprising spirit; Based on personnel training, strive to improve the quality of all employees; Taking quality management as the core not only improves the level of medical services; Focus on safety management, effectively ensure medical safety, complete all tasks, and promote the comprehensive, coordinated and sustainable development of health undertakings in our hospital.
I. Objectives and tasks
Expected completion-the construction of standardized health care center; Arrange further training on a regular basis-people; Complete all medical and health indicators.
Second, the working ideas
1. Further strengthen the construction of village offices and improve the service level. The construction of village hospitals in our town is still relatively weak, and the infrastructure is relatively backward. In particular, some villages are extremely simple and poorly managed. So what measures should we take? New rural cooperative medical system? Taking this opportunity, we will strive for financial difficulties, actively strive for state investment, focus on improving infrastructure construction, form a health service network with town hospitals as the backbone and village clinics as the basic point, and strive to achieve standardized clinics in-%of villages in 20xx. In addition, regular meetings, training, supervision and other forms should be taken to strengthen the business management and technical guidance for village clinics and rural doctors, and improve the professional level of rural doctors.
2. Further strengthen the strategy of developing the hospital with talents and continuously improve the quality and ability of health technicians. In 20xx, on the one hand, our hospital formulated and improved the continuing education system, strengthened the in-hospital technology, sent people to continue education regularly in a planned way, encouraged the development of suitable new technologies, broadened the medical field and increased public welfare; On the other hand, it is necessary to strengthen the quality management of business learning in the hospital, carry out continuing medical education in depth, and continuously improve the skill level of employees; Third, actively explore the introduction of high-level talents, attract retired experts from municipal hospitals to sit in communities, and improve the quality of health services.
3. Further strengthen the quality management of medical treatment, nursing and medical technology. First, further strengthen hospital internal management, build a first-class health team, pay close attention to the implementation of medical quality and public health core system, strengthen the construction of hospital internal management efficiency, and carry out medical safety and quality management in depth. The second is to further strengthen the construction of nursing team, standardize all kinds of nursing documents, strictly abide by nursing operation rules, severely punish nursing errors, and try our best to avoid medical disputes caused by nursing errors. Third, strengthen the construction of medical technology quality management, improve the overall diagnosis and treatment level of the hospital and establish a good image of the hospital; Make full use of existing equipment and give full play to its use value. Fourth, establish and improve the quality control function, not only improve the quality control system, refine the quality control scheme and quality evaluation standard, but also implement the governance model of linking quality with benefit to realize more perfect basic diagnosis and treatment; The ability of first aid referral is more obvious; The quality of personnel has been significantly improved; The service ability is constantly improving, and the medical ethics is constantly improving; The management system and operation mechanism are scientific and efficient, which basically meet the basic medical and health service needs of rural residents.
4. Further strengthen the quality of basic medical services. First, we must always adhere to the people-oriented principle and establish? Patient-centered? Our service philosophy is to put social benefits first, change the service mode, from sitting-in-the-clinic service to providing basic medical services from village to household, so that common diseases and frequently-occurring diseases of rural residents can be treated nearby, effectively control the growth of medical expenses, reduce the burden of medical expenses for the masses, and strive to solve farmers' problems? Difficult to see a doctor? 、? Expensive to see a doctor? problem Second, strictly implement the list of essential drugs and the list of diagnosis and treatment, and do not use drugs and diagnosis and treatment items outside the list, so as to achieve rational drug use, reasonable inspection and reasonable charges, and provide safe, effective, convenient and cheap medical and health services for rural residents. The third is to further strengthen the smooth and efficient emergency handling at the city and town levels? Green channel? , timely treatment of patients, timely referral of critically ill patients, enhance the emergency treatment and emergency transport capacity of pregnant women during dystocia.
In short, under the correct leadership of the Municipal Health Bureau, the Municipal Hospital of Traditional Chinese Medicine, the town Party Committee and the government, we are determined to make clear the work objectives and work hard to push the health work in our town to a new level.
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