What is the quality of medical equipment?

First, the status quo of the doctor-patient relationship and the main reasons for the existing problems. Generally speaking, the doctor-patient relationship is a local disharmony in basic harmony, harmony is the mainstream and disharmony is the tributary. The causes of the doctor-patient relationship are complex, the medical resources are insufficient, and it is "difficult" and "expensive" for the people to see a doctor. Patients have opinions; The quality of medical care is not high, the service attitude is not good, and the people are not satisfied; There are more complicated social factors. There are not only problems of system and mechanism, but also problems of poor ideological awareness and management supervision. The main reasons are as follows: (1) Lack of trust between doctors and patients is an important reason for the contradiction between doctors and patients. There is a lack of trust and understanding between doctors and patients, and it is impossible to put yourself in others' shoes. Some medical staff can't put themselves in the patient's shoes, but should think more about medical institutions and their own interests. Moreover, some patients also lack understanding of medical staff and medical complexity. (2) The lack of communication between doctors and patients and the increase of medical disputes are important factors for the disharmony between doctors and patients. Statistics show that in the medical disputes that have occurred, due to insufficient communication between doctors and patients, disputes caused by disharmony between doctors and patients account for about two-thirds of the total. (3) The lack of humanistic care in the medical process aggravates the disharmony between doctors and patients. Treating diseases and saving lives is one, but some doctors only pay attention to "disease" and not people; In some medical institutions, medical activities only emphasize equipment, ignoring the communication between doctors and patients. (D) The direct cause of the doctor-patient relationship is that the channels for patients' complaints and rights protection are not smooth. Although China implemented the new Regulations on Handling Medical Accidents as early as a few years ago, after the occurrence of medical accidents, the cost of accident identification alone is as high as several thousand yuan, and the cost of safeguarding patients' rights and interests is too high. In fact, it is still very difficult to safeguard rights and interests through normal channels. (5) China's current medical security system and related laws and regulations have not kept pace with the market economy in time, and the national medical insurance system is not perfect, which is the most fundamental reason for the sharp contradiction between doctors and patients. According to the data, many countries have a perfect national medical insurance system, and all people participate in medical insurance. Most of the medical expenses are borne by insurance companies, and individuals will not pay high medical expenses, so there are few contradictions between doctors and patients. Second, how to build a harmonious doctor-patient relationship For medical institutions, to build a harmonious doctor-patient relationship, we must first look inward, face up to and overcome our own shortcomings, and can't complain that patients don't understand and blame others for not solving problems. We should be good at analyzing our own problems, find out the reasons from the aspects of service environment, service concept, service attitude and service effect, and formulate measures. The First Affiliated Hospital of China Medical University is a modern large-scale general hospital integrating medical treatment, teaching, scientific research, prevention and health care, and also a rescue center for difficult and serious diseases in parts of Northeast China and North China. In recent years, we insist on taking patients as the center, from thinking to planning, from measures to implementation, and from the interests of patients, actively change the service model, improve service quality, and take patient satisfaction as the pursuit of hospitals. From the practice of our hospital, to build a harmonious doctor-patient relationship, we should strengthen medical services from six aspects to ensure people's health and promote the construction of a harmonious doctor-patient relationship.