1. Contact the medical insurance department immediately.
If the medical insurance card is found to be consumed, it is recommended to contact the local medical insurance department immediately to explain the situation and report the loss. The medical insurance department will suspend the consumption function of the medical insurance card according to the application for loss reporting to avoid further abuse of the medical insurance fund.
2. Query consumption records
The medical insurance department will provide the inquiry service of medical insurance card consumption records, and can inquire all the consumption records of medical insurance cards, including consumption time, consumption place, consumption amount and other information. If you find abnormal consumption records, you can complain to the medical insurance department and provide relevant evidence.
3. Apply for refund of improper consumption amount.
If it is confirmed that some consumption belongs to improper consumption, you can apply to the medical insurance department for refund of the amount of improper consumption. Relevant evidence and application materials need to be provided, and the improper consumption amount will be returned to the medical insurance card account after being audited by the medical insurance department.
4. Strengthen the safety management of medical insurance cards.
In order to prevent the medical insurance card from being abused or stolen, it is suggested to strengthen the safety management of the medical insurance card. You can set the consumption password of the medical insurance card, change the password regularly, and don't store the medical insurance card with mobile devices such as mobile phones to avoid the risk of mobile phone theft.
5, accountability related responsible person.
If it is found that the consumption of medical insurance cards is caused by the fault of the relevant responsible person, the relevant responsible person can be held accountable and required to bear the corresponding liability for compensation.