For doctors, the use of "one call doctor (doctor version)" can make full use of spare, fragmented time to serve patients, thus increasing the total supply of medical services, rather than just solving the problem of resource allocation; through the outpatient clinic (hospitalization) after the scanning code to add, you can solve the problem of trust, security, realize the offline to online closed loop; through the APP can also effectively and continuously build a loyal, trustworthy patient fan base, and help the patient word-of-mouth management, follow-up and closed loop. It realizes the closed loop from offline to online; through APP, it can also effectively and continuously build a patient fan base with loyalty and trust, and help doctors with patient word-of-mouth management, follow-up and research needs and tracking of the whole recovery process of the patients, which will all enhance the doctors' professional satisfaction and build up their personal brand.
The patient version of the "One Call Doctor" app launched in the second half of 2015 further realizes the specialist appointment service by connecting with the aforementioned doctor version of the app, and doctors can also easily manage these appointment orders and their own schedules through the app.
For patients, scanning the code and then free/paid post-diagnosis rehabilitation consultation not only solves the problem of seeing a doctor, especially the follow-up clinic consumes a lot of time and energy, but also further realizes the easy booking of specialists, in order to obtain a high level of service through the market-oriented way.
One call doctor is the first step into the field of follow-up consultation, and then cut into the field of expert appointment. However, in the whole business chain, online follow-up is always the basic service of Yihu Doctor, that is, the various services in the field of expert appointment can also be connected through online follow-up, forming a closed loop of online appointment - offline service - online follow-up, thus improving the overall experience of doctor-patient service.
A friendly communication between doctors and patients is emphasized in the various services advocated by One Call Doctor. For patients, it's like a casual conversation on WeChat, except that the object has been changed to a doctor friend with specialized knowledge. This kind of communication will even gradually make patients and doctors become friends in many scenarios, thus allowing patients to stock up on their own health resources and also have the option of having their own family health advisors or even private doctors in the future.
For hospitals, the value of Yihoo's platform is that it can not only maximize the stickiness between hospitals and patients, and help hospitals improve their online-based post-diagnosis and rehabilitation business, but also develop a digital hospital management platform based on Yihoo's big data analysis and cloud storage technology, so that doctors, patients, and hospitals can achieve a triple **** win in the Internet+ era. Therefore, the target group of Yihoo Doctor is patients, doctors and medical institutions with any of the above needs, and the product matrix of Yihoo Doctor thus has the technical potential to become the future core platform of China's mobile medical services.