When asked what small household appliances every household should have, the rice cooker will probably come to mind immediately. Nowadays, almost every household has used a rice cooker as a long-term "meal ticket" at home. Since the first rice cooker was first owned, it has evolved from a few limited functions to a full range of functions today, and there are many types. There are many brands of rice cookers, such as Midea, Philips, Pentium, etc. Among them, Pentium is an old brand and is supported by consumers. When failures occur, what are the common faults of Pentium rice cookers? And where are the repair points for Pentium rice cookers? Where? Introduced below.
Pentium rice cooker repair points in some areas
Jilin Qitai Economic and Trade Co., Ltd.
Address: No. 53, Lanzhou Street, Changyi District, Jilin City; branch phone number: 0432 -62550636
Beijing Guowang Tengda Electrical Appliance Repair Service Center
Address: No. 101, West Third Ring North Road, Haidian District, Beijing; Branch phone number: 010-68411383/?010-56422055< /p>
Ruixinyi Home Appliances Distribution Center, Hexi District, Tianjin...
Address: 9-106, Area 2, Joy Park, Tianshan North Road and Weiguo Road, Hedong District, Tianjin; Branch phone number: 022 -58010698
DG of Taiyuan Tengga Electric Appliance Maintenance Department
Address: 50 meters east of the intersection of Jiefang Road and Beisha Henan Coast; branch phone number: 0351-7234498
DG. of Lechen Electrical Maintenance Department, Xinhua District, Shijiazhuang City
Address: North side of Building 4, Tai'an Community, Weiming North Street; Branch phone number: 0311-87040072
Tangshan City Lubei District Chuangcai Electronic Products Distribution Office
Address: Room 1616, Silicon Valley Building, Jianshe Road, Lubei District, Tangshan City, Hebei Province; branch phone number: 15630501957
Baoji Hongtai Home Appliance Maintenance Department< /p>
Address: No. 45, Jinling East Road, Baoji City; branch phone number: 13571786204
Lanzhou Jiawei Electronic Technology Co., Ltd.
Address: Minzhu West Road, Chengguan District, Lanzhou City No. 292; Branch telephone: 0931-8111155
Jinfang Electrical Maintenance Department, Jiulongpo District, Chongqing
Address: Equipment room under the escalator of Yangjiaping Light Rail Station, Jiulongpo District, Chongqing; Branch telephone : 18983615277
Besturn national unified electrician customer service hotline: 400-820-3456
Common faults of Besturn rice cookers
1. The indicator light does not light up, it may be the heating plate There is no heat or the heating plate is overheated. The reason is that the power is not connected, the power cord is faulty, the circuit board cable is faulty, or the motherboard is faulty; the solution is to check the power supply of the switch box or send it to the maintenance office for repair;
2 . The heating plate is not hot. It may be that the thermistor at the bottom is damaged, or the heating element is damaged, or the power cord circuit board may be faulty. It can be sent to the maintenance office for warranty;
3. LCD display: E1, the bottom sensor is short-circuited and the temperature is too high. E2, the sensor is open circuit and the temperature is too low. E3, the upper cover sensor is open circuit, the temperature is too high, E4, the upper cover thermistor is short circuit, the temperature is too low;
4. The rice is not cooked properly, or the cooking time is too long, the possible reason is due to electric heating The plate is faulty, deformed, or the inner pot is not placed properly, or the mainboard is faulty, or the thermostat is abnormal;
5. The rice is burnt and cannot be kept warm automatically, the mainboard is faulty or the thermoelectric sensor is faulty;
6. Porridge overflows, motherboard failure or sealing ring failure;
Company profile:
Pentium Electrical Appliances (Shanghai) Co., Ltd. (hereinafter referred to as "Pentium Electrical Appliances" ”) is a brand operator of kitchen appliances and water purification appliances dedicated to improving people’s lives. Its main products include induction cookers, rice cookers, electric pressure cookers, electric kettles, water dispensers, water purifiers, soy milk machines, egg steamers, electric Small household appliances such as baking pans and grills. After more than ten years of steady development, the scale of the company has grown rapidly and the brand value has increased rapidly. In 2011, Pentium Electric officially became a wholly-owned company of Royal Philips Electronics of the Netherlands (AEX stock code PHI, NYSE stock code PHG). It is a high-quality product of Philips. An important part of the global home care business of the Lifestyle Division.
The strength of the world's top 500 companies ensures the sustainable development of Bestune kitchen appliances: With strong capital support, Bestune Electric's ability to resist risks has been improved, and it can then increase investment in the research and development of new products. Competitive advantage continues to grow. Through unremitting efforts, Pentium Electric has won the honorary titles of "Shanghai Famous Trademark", "Shanghai Famous Brand", "National Customer Satisfaction Enterprise" and other honorary titles. The sales of Pentium rice cookers, Pentium electric pressure cookers and Pentium induction cookers have ranked among the top three in the country for five consecutive years. In 2012, Pentium rice cookers were rated five stars in the "2012 China Customer Satisfaction Manual" compiled by the Customer Satisfaction Evaluation Center of the China Institute of Standardization in four major aspects: cost performance, demand satisfaction, reliability and service quality.
Functional features:
1. Through research on the rice cooking process and the nutrient release rules of rice grains, a unique six-stage intelligent cooking program has been developed.
2. Each rice grain can fully absorb water and better lock in the nutrition of the rice. The cooked rice will be elastic and sweet.
3. Three-dimensional heating, the heat is fully attacked from the upper cover, side walls and bottom of the pot, forming an all-round three-dimensional heating space, allowing the rice to be heated more evenly, absorbing water more fully, and cooking the rice with the aroma of wood fire.
4. The first delicious pressure regulating valve, which can freely adjust the pressure according to different cooking modes such as rice, soup/porridge, steaming, etc.
5. The industry-leading "removable inner cover" is easy to disassemble and clean. The classic corrugated design avoids the accumulation of water vapor, prevents the formation of soaked rice, and retains the original rice flavor;
6. Multiple cooking functions, proficient in cooking rice, soup, noodles, and cakes to meet various cooking needs;
7. Pentium Electric and chip company jointly developed rice cooker 24 The hourly and long-term reservation function allows you to balance work and life.
8. Anti-slip feet make it easy to fix the position of the rice cooker.
When the rice cooker is used irregularly, it may cause the rice cooker to malfunction and lead to a very real problem, that is, no food! This may lead to a series of problems and cause a kind of trouble. Therefore, when using a rice cooker, you should refer to the instructions for the rice cooker model you purchased to avoid embarrassing situations. Above, the editor has summarized the repair points in some areas of Bestune. If there is no repair point in your area above, you can directly call the unified electrician customer service number of Bestune nationwide, and you should try your best to hand over the faulty rice cooker to professional maintenance as soon as possible. Repair by a technician instead of repairing by yourself.
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