Tiandi Technology Southwest Region After-sales Service Center is formed by the subsidiaries of Tiandi Technology Company Limited and Southwest Tiandi Coal Machinery Equipment Manufacturing Co. Ltd., Ningxia Tiandi Northwest Coal Machinery Co., Ltd., Ningxia Tiandi Pingdingshan Coal Machinery Co., Ltd., Shanghai Branch of Tiandi Technology Co. The framework of the Southwest Region After-sales Service Center of Tiantian Technology
The framework structure of the Southwest Region After-sales Service Center of Tiandi Technology is shown in the figure on the right:
The personnel of the Technical Support Department are mainly transferred from the sub-branches of Tiandi Technology, and now there are more than 15 senior title holders, 35 intermediate title holders, and 45 other technicians, who work in the areas of hydraulic bracket, scraper conveyor, belt conveyor, coal miner, roadheader and digital mine equipment such as coal mine gas monitoring system and personnel positioning system. The company has leading technical experience in the field of digital mining equipment such as hydraulic support, scraper conveyor, belt conveyor, coal mining machine, roadheader, coal mine gas monitoring system, personnel positioning system, etc., and is capable of comprehensively carrying out the selection of various equipment for coal mines, as well as technical consulting and technical services.
After-sales service department now has coal mining machine service mechanical engineers, senior technician 8 people, electrical engineers, senior technician 12 people; hydraulic bracket service engineers, senior technician 6 people; scraper conveyor service engineers, senior technician 10 people; other technical service workers more than 20 people. After receiving the after-sales service request from the coal mine users in Liupanshui area, we can rush to the site within 3 hours to provide technical service for the users, which can reduce the time of production affected by equipment failure for the coal mine users; at the same time, the service center can extract all kinds of spare parts from the spare parts storehouse of Southwest Coal Equipment Manufacturing Co. At the same time, the service center can directly extract all kinds of spare parts from the spare parts warehouse of Southwest World Coal Machinery Equipment Manufacturing Co.
Comprehensive machine maintenance center has more than 40 sets of various machine tools and equipment, skilled technical workers more than 150 people, able to repair the equipment are: hydraulic bracket, scraper conveyor, belt conveyor, coal mining machine, tunneling machine and coal mine gas monitoring system, personnel positioning system and other digital mining equipment. With the help of Southwest World Coal Equipment Manufacturing Co., Ltd. equipment, site to undertake coal mine equipment or a single set of equipment overhaul, you can reduce the transportation distance, reduce the transportation costs of equipment sent to the factory overhaul, save the cost of overhauling the coal mine users and time, for the user to solve the worries.
The training center can be put into use in August this year, which is the largest and most comprehensive training institution in Southwest China, and it can provide all-around training for 300 people on the operation, maintenance, and overhaul of coal mining equipment such as coal miner, roadheader, scraper, belt conveyor, and hydraulic support, etc. The teachers are experts and professional technicians who have been transferred from various subsidiaries and branch offices of Tiantian Technology Co. The trainers are experts and professional technicians from all branches and subsidiaries of Tiandi Technology Co.