1. Accept the inquiry from the consignor
1. Inquiry by sea:
1. Know the port and price from the port of shipment to all continents, the ports commonly used by major airlines and the ports that the consignor often needs to serve;
② schedule information of major shipping companies;
③ If necessary, ask the inquiry owner for some information, such as the name of the goods, risk level, etc. (Waterway Dangerous Regulations)
2. Land transportation inquiry: (RMB fee)
① It is necessary to know the kilometers of major cities and the price of trailers;
② packing price of each port area;
③ customs declaration fee, commodity inspection fee and animal and plant inspection fee standard.
3. If it cannot be provided in time, the customer should be asked to leave contact elements such as phone number and surname, so as to reply to the owner in the shortest possible time.
2. Receiving orders (consigned by the consignor)
After accepting consigned by the consignor (usually faxed), the key information to be clear is:
1. Shipping date, number of pieces
2. Box type, quantity of containers
3. Gross weight
4. Volume
The maximum volume of each type is: (length. Loadable weight
1× 2' gp = 31cbm6 * 2.38 * 2.38 25 17mt
1× 4' gp = 67cbm12 * 2.38 * 2.38 55 25mt
1× 4' HC = 76cbm12 * 2.7 *. CBM cubic metre; MT metric ton metric tons; HC high cubic box)
5. Terms of payment, contact method of the consignor
6. Case making, door-to-door or inside
3. Booking space
1. Preparation of power of attorney (ten copies);
When making documents, the data of the original consignment should be guaranteed to be correct and consistent to the greatest extent, so as to reduce frequent changes in the subsequent process.
2. Booking the space with the company's seal:
If the accessories for booking the space are required (such as the shipping company's price confirmation), they should be prepared together before booking the space.
3. Obtain the stowage receipt and extract the information of ship name, voyage and bill of lading number.
IV. Packing
1. Door-to-door:
Fill in the packing plan: packing time, ship name, voyage, customs clearance number, transit port, destination port, gross weight, number of pieces, volume, door point, contact person, telephone number and other factors, and arrange the car 1-2 days before the customs clearance date (two days before the shipment date).
2. Interior packing:
Fill in the packing plan: ship name, voyage number, customs clearance number, transit port, destination port, gross weight, number of packages, volume, number of incoming cabins, etc., and arrange the train 1-2 days before the customs clearance date (two days before the shipment date).
3. Obtain the packing list (CLP) obtained by the two methods of box making
5. Customs declaration (sometimes at the same time, sometimes before box making)
1. Understand the information required for customs declaration of frequently exported goods.
① commodity inspection
② quota
③ license
④ certificate of origin
⑤ trademark authorization and trademark name
⑤ goods exported to Hong Kong exceed $1,, and goods exported to other regions exceed $5,, and foreign exchange settlement memo (copy) is required for verification
⑤ price check stamp of the Chamber of Commerce is required
.
3. display the "Chinese name" of the goods where the customs declaration is located, check the commodity code against the customs code book, check whether they are consistent, determine the unit of measurement according to the code, and check the missing customs declaration elements according to the regulatory conditions listed by the customs.
4. Prepare the power of attorney for customs declaration, customs declaration form, manual, invoice, packing list, verification form, stowage receipt (after the fifth copy of ten copies), change form (if necessary) and other required materials, and clear the customs one day before the customs clearance.
5. Follow dock receipt to ensure stowage.
6. If there is a next voyage, documents and materials such as licenses, quotas, commodity inspection, animal and plant inspection are still needed for shipment. The notice of customs clearance and equipment replacement should arrive one week before the scheduled shipment date, so that (the shipping department) can successfully withdraw the materials and reuse them. Otherwise, it will only postpone the shipping schedule and cause trouble.
VI. Confirmation and Modification of Bill of Lading
1. Ask the customer about the issuing form of Bill of Lading:
① Electric discharge:
The customer is required to provide the original "Electric discharge guarantee" (keep a copy), and then issue the company's "guarantee" to the shipping company for electric discharge.
② Pre-borrowing (if feasible)
The customer is required to provide the original "Pre-borrowing Guarantee" (keep the bottom), and then issue the company's "Guarantee" to the shipping company for pre-borrowing.
③ countersigning (if feasible)
The customer is required to provide the original "countersigning guarantee" (keep the bottom), and then issue the company's "guarantee" to the shipping company for countersigning.
* In this case, HOUSE B/L.
④ Separate bills are mostly issued:
You should wait 3-4 days after the ship leaves (waiting for the manifest to arrive at the customs to ensure the tax refund), and then split one customs bill into multiple customs bills.
⑤ consolidation:
wait 3-4 days after the ship leaves (waiting for the manifest to arrive at the customs to ensure the tax refund), and then combine multiple customs forms into one customs form
⑤ release of documents in different places:
release of documents only after the consent of the shipping company is obtained, and the information such as the owner's guarantee, the contact person who takes orders in different places, telephone number, fax number, company name and address can be obtained.
2. according to the original information, fax it to the owner for confirmation, and confirm the correct contents of the bill of lading according to the return.
VII. Sign the bill
1. Check whether each original bill of lading has all the badges.
2. Do you need to sign by hand?
VIII. Voyage expense settlement
1. Sea freight
① Freight prepaid
② Freight collected
2. Land freight
① Booking space
② Customs declaration (including the expenses that have been declared before returning to customs)
③ Box making (inner packing).
④ other expenses that should be considered:
port flushing fee/customs clearance fee
commodity inspection, animal and plant inspection, delivery fee, courier fee, telex release, and modification
IX. Bill of lading and invoice issuance (sample bill of lading)
1. If the owner picks up the parts by himself, he needs to sign for them
2. Delivery by EMS and courier. Indicate such elements as "Bill of LadingNo.", "InvoiceNo.", "Verification FormNo.", "LicenseNo." and "QuotaNo." for future verification
1. Supervise the liquidation of voyage expenses within one month and return the "Verification Tax Refund Form" to the shipper in time
11. If there is any problem with the customs tax refund, it needs to be changed and the following information should be provided:
② dock receipt's copy < The seventh couplet of the ten-couplet list is the yellow couplet >;
③ two copies of the original bill of lading;
④ copy of Container Load Plan;
⑤ correction sheet (triplicate and original).
2. Shortage (over-reporting and over-reporting) and over-loading (under-reporting and over-reporting)
① If the ship fails to be corrected in time within five days (working days):
Pay a fine of 3,-5, yuan first;
invoice and packing list re-provided by the owner
customs declaration form re-provided by the owner
copy of bill of lading (stamped with the confirmation stamp of copy of bill of lading)
copy of bill of lading (stamped with the confirmation stamp of copy of bill of lading)
original and correct customs declaration form
changed within 5 days (working days) after the ship leaves. Packing list
Operation Manual for International Freight Forwarders
(1)
A, International Railway Intermodal Transport
1. Transportation scope:
Transportation from China inland to neighboring countries of China including Mongolia, Russia, Vietnam, North Korea and five Central Asian countries (Kazakhstan, Uzbekistan, Turkmenistan, Tajikistan and Kyrgyzstan), and transportation from the above countries to China inland in the opposite direction.
mode of transportation: (1) vehicle (2) container
description:
1. China railway container can be rented for container transportation, and the leasing procedures are handled by the international department of the company.
2. The goods from North Korea must use their own boxes.
3. In international combined transport, international combined transport can only be handled with double containers.
iii. international intermodal plan: submit the international intermodal plan at the departure station in advance according to the specific requirements of cargo transportation, and notify the international department to coordinate the approval of the international intermodal plan.
iv. transportation procedures
1. accepting customer inquiries: if a customer asks about the business shipped to the above countries, he should know the following questions from the customer.
(1) mode of transportation: 1) complete vehicle 2) container;
(2) the sending station, the country and the destination;
(3) the name and quantity of the goods;
(4) estimated transportation time;
(5) the name, telephone number and contact person of the client;
(6) others.
2. Acceptance of entrustment
Once the customer confirms the quotation and agrees that the companies will act as transportation agents, the customer needs to entrust the freight company in writing. The main contents of the power of attorney include 1. ((1)-(6).
3. Transport documents
Customers are required to provide the following documents: (1) Power of Attorney for Transport (2) Power of Attorney for Customs Declaration (3) Power of Attorney for Inspection (4) Customs Declaration and Inspection Report (stamped with the special seal of the entrusting unit) (5) Contract (6) Box Sheet (7) Invoice (8) Commodity Inspection Release Sheet (9) Verification Sheet
.
5. customs declaration
customers can declare by themselves or entrust some freight companies. if it is inconvenient to declare at the place of shipment, they can prepare the above documents for customs declaration at the ports, that is, in Manzhouli, Erenhot, Alashankou and Pingxiang.
in the declaration of international intermodal transport, the customs requires a write-off form for each vehicle, and at the same time, customers need to go through the registration formalities with the customs and commodity inspection authorities at the corresponding export ports.
6. Departure
According to the transportation plan, the notice is arranged. When the customer delivers the goods, the customs declaration form, contract, packing list, invoice, customs seal and other documents should be brought to the port together with the international combined transport form.
customs declaration at the port needs to express the contract, packing list, invoice, customs declaration form, commodity inspection certificate and other documents to the port agent of the freight company.
deliver the third copy of the waybill to the consignor after the goods are shipped.
7. Port handover
After the goods arrive at the port, they need to go through the formalities of customs clearance and reloading. After the goods are shipped by foreign cars, the freight company will inform the consignor of the reloading time of the goods at the port and the car number of the foreign car.
8. Return the customer's documents
After the goods are reloaded and handed over, the customs will jointly return the verification form and customs declaration verification to our company, and some freight companies will return it to the customer according to the payment of freight.
9. Charges
The freight of international combined transport is quoted in US dollars, and the customer needs to pay the freight in US dollars to the freight company. If the customer wants to pay in RMB, it needs to be approved by the international department.
the time for freight payment should be paid within 1 days after departure.
note: before the freight is received, the customs declaration cancellation form and the cancellation form cannot be returned to the customer.
5. Some freight companies can handle the import and export formalities for units that do not have the right to operate import and export. Please consult the freight companies for details.
B. International transit transportation of goods
1. Transportation scope
It is transported by sea from major ports in the world to China ports (such as Shanghai, Dalian, Qingdao, Tianjin Xingang, Lianyungang, etc.), and then to Mongolia, Russia, North Korea, and Alashankou via China Railway Port Station (Erenhot, Manzhouli, Dandong, Pingxiang, etc.).
2. Mode of transportation
(1) Bulk cargo (2) Container
3. International combined transport plan
According to the departure time of transit goods at foreign ports, it is reported to the League of Nations transport plan of the corresponding country at China port in advance, and the international logistics department is informed for coordination.
iv. transportation procedures
1. accepting customer inquiries: if a customer asks about the transit transportation business from abroad to the above-mentioned countries or regions, he should know the following information.
1) name and quantity of goods;
2) mode of transportation: bulk cargo transportation or container transportation;
3) Port of departure and destination station;
4) estimated transportation time;
5) Company name, telephone number, fax number and contact person;
6) our receiving place: that is, from the port of shipment or from the port of China.
2. Quotation: Inform the International Logistics Department of the above situation as soon as possible, and make an quotation to the consignor after the freight rate is calculated.
Note: 1) If the container is destined for Mongolia, the consignor should be informed that it is best to ship the container by the shipping company designated by our company at a foreign port, so that the original container can be shipped to Mongolia without changing containers after the goods arrive at China port. If the owner doesn't agree to use the container of the shipping company designated by our company, he should inform the owner that the container rental problem of the shipping company will be solved by the owner himself after the goods arrive at China port or agree to unpack the container and switch to China Railway Container.
2) After the containers destined for Russia and five Central Asian countries arrive at China Port, unless the shipping company has licensed them, they need to be replaced by owner-owned containers or China railway containers for shipment, and the shipping company's containers cannot be used any more.
3. Shipment of goods: After the owner accepts our price, he asks the owner to formally entrust us in writing. Its main contents are the same as 1, 1)-6).
according to the receiving place, it can be divided into overseas receiving and China port receiving.
1) Receiving goods overseas: We will book shipping space for the consignor at the port of departure as entrusted by the consignor, and inform the consignor to deliver the goods to the designated storage yard at the port according to the shipping schedule. After loading the goods at China port, we will be responsible for arranging customs clearance and loading the train at the port. After the goods arrive at the China Railway Port Station, arrange customs declaration, inspection and replacement, etc., until the goods are transported to the destination and the consignee is notified to pick up the goods.
2) Receiving goods at China port: After loading the goods at a foreign port, the owner will send the documents such as bill of lading, packing list and invoice to our company first, and send the original to us by express delivery. If it is a port of departure near the ocean, the owner should inform the shipowner to take the form of "electric release" to pick up the goods at China port.
4. Documents
Ocean bill of lading: in receipt.