Adhering to the service concept of "honesty, benevolence and excellence" in service, the hospital provides a comfortable medical environment for the majority of patients, establishes a patient-centered scientific layout and a reasonable process for convenient medical treatment, realizes a green channel for full-guide service, creates a comfortable and warm green medical environment, and establishes an honesty, understanding, respect and harmony service system, so that all the work is carried out in an orderly manner around the needs of patients, Understanding, respect, and harmony of the service system, so that all the work around the needs of patients and the orderly development.
The hospital has implemented 365 days of no holiday clinic, free online consultation with experts, telephone consultation and other humane service initiatives, in the process of diagnosis and treatment, the hospital provides refined diagnostic and treatment services, and will be "zero distance service, zero work errors, zero complaints from patients, the efficacy of one hundred percent" as the goal, and in the continuous exploration of The hospital will continue to grow and make new contributions to the deepening reform and modernization of medical care in Henan, to the development of medical and health care in China, and to the protection of people's health and the modernization of socialism.