114 query is the national common phone number query service desk, hospitals as a public service medical institutions, does not belong to the confidentiality of the unit, should belong to the 114 query service scope. 114 query the application of the desk, a great deal of convenience to the masses of the people, to solve the problem of the masses of the people to use the newsletter to solve the problem. Hospitals as a public service organizations also for the people's health to provide due protection.