As one of the first sino-foreign joint venture life insurance companies approved for establishment after China's accession to the World Trade Organization, Sino-Dutch Life, while continuously innovating its insurance product lines and adhering to the service concept of "easier", has been actively creating special service brands, such as Mistress Club, Good Parents Club, Angel of Love Service, and VIP Health and Privilege Club, to precisely focus on customers' needs. With a service matrix that precisely focuses on customer needs, we provide diversified services for customers of different ages, genders and types of families.
By constantly upgrading the content and optimizing the quality of its VIP services, Sino Dutch Life has formed a unique service module - not only providing customers with warm, convenient, sincere and continuous policy services, but also establishing a cordial and long-lasting interactive relationship with customers through comprehensive, proactive and personalized value-added services,*** creating and maintaining a healthy, healthy and healthy life. **We will also build a cordial and long-lasting interactive relationship with our customers through comprehensive, proactive and personalized value-added services, so as to create and maintain a healthy, stable, enjoyable and honorable life.
According to the person in charge of Sino Dutch Life brand, in recent years, Sino Dutch Life VIP Club has been developing continuously, integrating high-quality resources, and successfully creating a unique one-stop service scenario, providing a series of exclusive privileges such as exclusive space, dedicated channels, and exclusive resources, and constantly providing surprise experiences, and is committed to letting every VIP customer enjoy more relaxed and attentive personalized services in terms of travel, health, and medical treatment. The company is committed to making every VIP customer enjoy a more relaxed, more intimate personalized service and enjoy a tasteful life.
First of all, in the exclusive channel, the establishment of VIP exclusive fast track, claims processing special assistance, to ensure accurate and efficient feedback customer needs, to provide customers with policy underwriting, claims, insurance change service priority processing and a full range of green channels, you can enjoy more relaxed in the business consulting, business processing, claims, and other aspects of the insurance service.
Secondly, the health management module includes free medical checkups and health consultation services, outpatient appointments with famous doctors in tertiary hospitals, full-time doctor's guides; 360-degree continuity of post-hospital care services; and 24-hour real-time guarding by telephone doctors, so that you can realize the high-quality experience of one person being a VIP and the whole family enjoying it with just a phone call to escort the health of the VIPs and their families.
At the same time, the VIP service builds a whole process of diagnosis and treatment services for serious illnesses, real-time inpatient surgery priority coordination in tertiary hospitals; second diagnosis in line with the international cutting-edge medical institutions; and customized personalized rehabilitation care guidance. Every piece of health is precious, with careful care and companionship to enhance the sense of security of VIP customers.
In addition, the VIP service also selected a number of VIP surprise benefits. In addition, the VIP service also selects a number of surprise privileges, including travel privileges, enjoying a leisurely and relaxing journey time; newborn care, witnessing every important moment in life together; emergency assistance, service network covering the world; and exciting activities, experiencing different beautiful moments with VIPs.
In addition to the above privileges, VIP services also provide a wide range of special services, including: professional travel support and medical assistance services, 24 hours a day, 24 hours a year, one phone call to the rescue immediately; overseas medical green channel services, relying on the top international authoritative medical institutions, the use of their medical technology, medical equipment, new and special drugs and other high-precision and advanced end of the advantages, to provide overseas remote consultation, overseas medical arrangement services. The company also provides overseas remote consultation and overseas medical arrangement services.
Each VIP customer of Sino Dutch Life has the exclusive logo of Sino Dutch Life - "Xianghe" logo, which symbolizes the noble identity of the customers of Sino Dutch Life as well as the honorary status of the customers of Sino Dutch Life. The logo symbolizes not only the VIP status of Sino Dutch Life customers, but also Sino Dutch Life's best wishes for them. From a person to a family, the service boundary is becoming broader. Integrating value-added insurance services into various scenarios of life, and providing service experience beyond expectation with practical actions, has always been the service goal of Sino-Dutch Life.
Creating value with professionalism and protecting the future with care. In the future, China Dutch Life will not forget its original intention, continue to uphold the concept of "easier" insurance service, adhere to the customer-centered approach, continue to research and develop insurance products to meet the needs of customers, and strive to build a boutique culture of efficient operation, leading technology, high quality service, excellent teamwork, and bright brand, in order to become a trusted boutique joint venture life insurance company in China's financial service industry. It is committed to becoming a trustworthy boutique joint venture life insurance company in China's financial service industry. (Qilu Evening News - Qilu One Point)