1. The purpose of the clerk's work:
Consolidate the main business knowledge of secretarial major, improve practical skills, enrich practical work and social experience, master operational skills and apply what they have learned.
2. Staff's working hours:
20xx, xx, xx to xx, xx.
3. The employee's work unit:
* * * Director's office.
Four. The main contents of the clerk's work:
According to the teacher's arrangement, I made the corresponding clerk work plan. Pay attention to further consolidate and improve the theoretical knowledge of secretarial work in the stage of clerical work, so as to achieve the purpose of guiding daily work practice according to theoretical knowledge. Good results have been achieved. Report on the work of the Chief Secretary
Different offices have different jobs and different responsibilities. As an enterprise, the factory director's office is a comprehensive department, directly under the leadership of the factory director. Working mode, official documents, intimate secretary network is huge and the task is complex. In the stage of paperwork, my main energy is secretarial work.
Secretarial work is the main work of the office. Without the assistance of the secretary, leaders can't make scientific decisions. On the one hand, secretaries are dealing with a lot of daily work, which enables leaders to concentrate on big problems. In addition, they can give full play to the advantages of understanding the overall situation and mastering all kinds of information, assist leaders in decision-making and provide reasonable suggestions. The secretary has many ideas and heavy tasks, but she must pay special attention to the following aspects:
First, take the initiative to do a good job of coordination between leaders and departments, and help leaders to do all the work in a planned, step-by-step and focused manner, so as to be busy without chaos. And from writing in the past to writing and making suggestions.
The second is to carry out investigation and study, understand the learning, thinking, work and life of the grassroots, reflect to the leaders in time, and put forward reasonable suggestions. For some problems that need to be solved urgently, we should negotiate with relevant departments in time to solve them.
Three, check and supervise the implementation of various administrative regulations and resolutions, systems, methods and regulations of the unit, and verify whether the decision is scientific and reasonable, and whether it is in line with reality. When problems are found, they should be reported to the leaders in time to prevent and correct deviations.
The fourth is to organize the drafting of the work plan, report, summary, planning, resolutions and rules and regulations of the unit, and to check the policies and texts of the manuscripts that need to be reported and distributed.
Fifth, the communication from the superior department and the report from the subordinate department should be conveyed to the relevant leaders in time, and the organizer and the person in charge should implement it according to the instructions of the leaders, and be responsible for supervising and reporting the results as scheduled.
In addition to the basic conditions of the above-mentioned personnel, secretaries should also have their own special knowledge, skills, ethics and style. Therefore, secretaries should consciously and comprehensively strengthen the cultivation of these four aspects and strive to become qualified talents with both ability and political integrity. And pay attention to master the following principles.
1. There should be sufficient policy basis and factual basis. Secretary's work is mostly aimed at the actual situation, either to solve a problem or to guide a job. Therefore, we must adhere to the principle of seeking truth from facts according to the policies of the party and the state and objective facts. Seeking truth from facts is the ideological line and traditional style of our party, the criterion of all the work of the secretariat, and the quality that a secretary must possess. If some things assigned by the leaders do not conform to the principles and policies of the party and the state, the secretary should be brave enough to put forward opinions and ask the leaders to reconsider, so as to ensure the correct implementation of the spirit of the instructions from superiors and do a good job.
2. Be accurate. Accuracy is the requirement of work quality. The accuracy of secretarial management refers to the correct expression of policies, the correct expression of leadership intentions, the correct handling of affairs, the measured words and deeds, and the ability to express words. To a certain extent, it ensures the preparation of leadership work. The accuracy of secretarial management involves many aspects, in short, it is: to be steady, to be realistic, and to be cautious in thinking. To do this, we must be careful and meticulous, and there must be no negligence or carelessness. For example, when dealing with official documents, we must ensure the quality of the documents, accurate words, true materials, careful copying and proofreading, so that every link is error-free. Otherwise, it will delay the work and even cause irreparable losses.
3. Be resolute and vigorous. This is a requirement for work efficiency. The realization of any goal is inseparable from two factors, one is accuracy and the other is time limit. Any of these mistakes will make things impossible or bad. Time limit is to shorten the cycle as much as possible and reduce intermediate links. Secretarial staff must have a strong sense of time, act quickly without procrastination, formulate a scientific working system, straighten out the relationship, have a clear division of labor, and give full play to the importance and creativity of staff. It is necessary to simplify procedures, reduce unnecessary words and etiquette, put an end to the phenomenon of "mountains and seas" and improve work efficiency. It is necessary to use modern technologies such as computers to change working methods and implement office automation, such as transmitting information and retrieving materials and my manuscripts by computers.
4. Strictly observe discipline and keep secrets. Secretarial management should produce, process and manage documents. In all kinds of documents, most of them are kept secret to varying degrees. Secretaries at all levels often approach leaders, read some important documents and attend some important meetings. Therefore, the secretary should pay attention to the internal and external differences in public, grasp the discretion, and know what to say and what not to say. Our country has promulgated the secrecy law, and secretaries should study hard, set an example and do a good job in secrecy.
The main work I participated in at the stage of paperwork.
First, according to the arrangement and layout of the factory director. In all kinds of special topics and office meetings organized by the factory director, careful preparation, timely notice of the meeting and detailed minutes of the meeting are made, and minutes of important meetings are issued according to the arrangement of the factory director, so that the principles and policies of the party and government in the factory can be quickly conveyed to the grass-roots units. At the same time, submit all kinds of documents issued by superiors in time, print and proofread all kinds of documents issued by factories to all grass-roots units in time to ensure timely and efficient work.
The second is the drafting of official documents. In recent years, during the discussion of the 11th Five-Year Development Plan of the Group Company, I have carefully summarized and sorted out the parts related to our factory according to the opinions discussed at the joint meeting of the Party and Government, and the Chemical Plant of Datong Coal Mine Group Company has written "Several Suggestions on the 11th Five-Year Development Plan (Discussion Draft) of Datong Coal Mine Group Company". After being affirmed by the factory leaders, we will propose to report to the secretariat of the group company. Because the opinions were pertinent and the words were relatively rigorous, when the second draft of the discussion draft was issued, I found that the parts suggested by our factory were completely revised according to the contents provided by our factory. This not only shows that our proposal is more scientific, but also affirms my writing level as a proposal drafter.
Third, pay attention to your exercise in office automation. As a modern enterprise, using computers is an essential quality for office workers. At present, I can use a microcomputer to input words and process files. Basic proficiency in secretarial work, such as copying, faxing and document processing. The speed of text input can reach about 4 thousand words per hour. At the same time, it can also use the Internet to query, transmit, receive and store relevant information. However, there are still some shortcomings. Watch-making, for example, is very unskilled because of few operations. There is also a multifunctional machine that has been widely used at present, because the unit has not equipped it and has not mastered it.
5. Paperwork experience
Through paperwork, I have a deeper understanding of the importance of secretarial work. Especially in the new situation, secretaries should study Marxism-Leninism, Mao Zedong Thought, Deng Xiaoping Theory and Theory of Three Represents hard, learn to use the basic principles and methods of Marxism, seriously study and study the principles and policies of the party and the state, fully grasp the spirit of policies, timely understand and master the work arrangements and requirements of superiors in different periods, put policies into practical actions, and enhance the ability of organization and coordination. Professional working ability, inspection and guidance ability, staff consultation ability, written expression ability and skilled skills in using various automatic office equipment, strive to improve their own quality, strengthen the transformation of world outlook, and become qualified secretarial personnel with excellent politics and proficient business.
How to write the work plan for purchasing this week?
1. Organize and implement the "sunshine procurement strategy"-handle affairs in an open and transparent manner according to the procurement system and procedures, and actively accept the supervision of audit departments before, during and after the procurement.
In XX, we further emphasize the transparency of procurement and make it open, fair and just. Whether bulk materials, equipment or small materials are purchased sporadically, relevant functional departments are invited to participate as much as possible. Even in the case of tight time and heavy tasks, we always adhere to this principle, invite relevant personnel of the audit department to make inquiries and compare prices together, and take the initiative to accept audit supervision in all aspects before, during and after purchase. That is to ensure the transparency of the work and the progress of the project.
1, improve the system, clarify responsibilities, and act according to the rules.
XX organizes to study the purchasing management strategy and the company's iso9000 quality management system documents every year, and improves the more operational purchasing management system such as material and equipment purchasing control flow, purchasing and supplier evaluation work instructions through edition change. The system is clear and the operation is well documented, which lays a theoretical foundation for sunshine procurement.
2. Open, fair and transparent, and realize public bidding.
The purchasing department conducts public bidding according to the purchasing plan reported by the project department and the construction unit. There are more than three bidders, some as many as ten. The Chief Engineer's Office, the Engineering Department, the Audit Department and the Purchasing Department all participate in the whole process of bidding to discuss the quality and price, so as to increase the transparency of sunshine procurement, really reduce the cost and protect the company's interests.
3. Procurement benefits are fully emphasized.
After implementing the open and transparent sunshine procurement strategy, the price of the same materials and equipment in Donghewan is cheaper than that in Donghewan, and the price in the East and Spring West areas is 3-5% lower than that in the East. Save purchasing funds for the company 1 tens of thousands, and directly and effectively reduce the purchasing cost of materials and equipment.
4. The supervision mechanism has basically taken shape.
Do a good job in the separation of price and technical specifications and functional positioning. The price must go through the purchasing department and the auditing department, and the technology must go through the engineering department and the chief engineer's office, forming a working mechanism of checks and balances; Prevention and suppression * * * *. Establish material price information base and material price supervision mechanism, improve the quality and professional level of procurement personnel, ensure shopping around, purchase high-quality and low-priced materials, reduce engineering costs, improve procurement efficiency and increase corporate profits.
Second, focus on cost control and purchasing cost-effective products.
In XX year, the Purchasing & Supply Department continued to focus on the working goal of "controlling costs and purchasing cost-effective products", requiring purchasing personnel to make price inquiry and comparison on the basis of fully understanding market information, and pay attention to communication skills and negotiation strategies. All suppliers with long-term cooperation are required to reduce the original prices of Donghe Yindu, Donghe Bay and Donghe Spring by 5-8 percentage points (of course, we have also made some adjustments to some suppliers with higher prices but no price reduction). At the same time, some work procedures were adjusted and the purchase review link was added. The deputy manager of the purchasing department will conduct an audit on the basis of the inquiry of the purchasing personnel and the price comparison of materials and equipment, and then the manager of the purchasing department will conduct a further audit. Implement the "two-level price review mechanism of purchasing department" and then send it to the audit department for review. Try to limit costs and save every penny for the company. Purchasing and supply personnel have also been trained in every specific job and every job detail.
Third, further strengthen the management and coordination of suppliers.
In XX year, the Purchasing & Supply Department further strengthened the management of suppliers, and in the attitude of being responsible for each visiting supplier, formulated the Purchasing & Supply Department Supplier Information Form to register each visiting supplier in a classified manner to ensure that the information of each supplier will not be lost. At the same time, it is also conducive to the acquisition and supply of supplier information, thus further expanding the market information space. Establish a list of qualified suppliers. Evaluate and analyze the merchants before bidding. Only qualified suppliers can enter the list of qualified suppliers and be qualified to quote.
According to the latest thinking of the company's management, the company's new generation of suppliers should also be based on real strategic partnership and even regard them as their own departments. Because the embodiment of the company's cost core competitiveness mainly comes from the support of all suppliers, the different policies of suppliers to each customer, especially our competitors, will directly affect the level of our cost core competitiveness. The real estate and construction industry is a special and independent industry, and the supplier circle is relatively independent. For example, there are not many suppliers of steel and cement. Real estate companies use many of the same suppliers. Therefore, the purchasing and supply department must consider how to make suppliers give us policies from beginning to end, as always, to better create a good external cooperation environment for the company, so that suppliers can truly serve the East wholeheartedly, abandon the short-term interests of both sides and seek long-term healthy development. We have developed strategic partners such as Dagang Group, Lafarge Cement Group, Dove Wire and Cable Company and Easton Elevator Group. So as to seize the commanding heights of cost saving and price reduction and lay the foundation for the company's sustained and healthy development.
Four, gradually strengthen the material and equipment price information management.
In XX, the Purchasing and Supply Department further strengthened the information management of materials and equipment. Every time the scheme and price comparison of materials and equipment are copied, the data are well preserved. At the same time, it is saved by computer, and the material and equipment information base of the procurement and supply department is established for reference and comparison at any time.
Five, improve the professional quality and sense of responsibility of department staff.
How to write the administrative work plan this week?
First, deepen the reform of administrative management system and promote the transformation of government functions.
1, speed up the transformation of government functions according to law. Further rationalize departmental functions, standardize the operation of administrative power, and promote the transformation of government functions. (This work is the responsibility of the municipal office and the Legislative Affairs Office of the municipal government).
2, straighten out the administrative system of municipal and municipal government departments. Do a good job in the implementation of the division of functions and powers between the city and various departments, scientifically and reasonably define the functions and powers, and supervise the implementation. (This work is led by the municipal office and the Legislative Affairs Office of the municipal government).
3. Further deepen the reform of administrative management methods. Deepen the innovation of administrative licensing methods, implement parallel approval, supervise the preconditions and approval links of administrative licensing according to law, and build a veritable "one-stop" approval service system (this work is led by the Municipal Supervision Bureau, the Municipal Office, the Municipal Administrative Service Center, and the Legislative Affairs Office of the municipal government, with the participation of relevant departments). Accelerate the process of e-government construction and further improve infrastructure construction; Accelerate the online processing of administrative examination and approval and the online disclosure of government information to improve the government's public service capacity; Strengthen the integration of e-government resources, improve the construction of government websites, gradually realize resource sharing, and improve the collaborative office capacity and work efficiency of government departments (this work is the responsibility of the municipal government office and the Municipal Supervision Bureau).
4. Give full play to the government's social public management and public service functions. Further improve the public safety early warning and emergency response mechanism with unified leadership, comprehensive coordination and graded responsibility, and improve the government's ability to deal with various public emergencies and risks; (This work is led by the municipal government office and the Municipal Safety Supervision Bureau, with the participation of relevant departments). Improve the special care and security system and improve the level of special care and security; Strengthen the function of public services, provide public products that benefit the people and the people, and strive to make the people of the city learn to be educated, get paid for their work, get medical care, have a sense of security for the old and live in a weak place, and promote the construction of a harmonious future (this work is the responsibility of the Municipal Education Bureau, the Municipal Labor and Social Security Bureau, the Municipal Health Bureau, the Municipal Real Estate and Housing Bureau, the Civil Affairs Bureau and other departments).
5, improve the construction of administrative funds guarantee mechanism according to law. Further increase the financial transfer payment, conscientiously implement the "two lines of revenue and expenditure" system and the "separation of penalty and payment" system. The fines of the administrative law enforcement units under the municipal government must be paid at the banks designated by the Municipal Finance Bureau, and it is strictly forbidden for the penalty units to collect fines privately; Do a good job in clearing and standardizing administrative fees. All charging units must go to the price department for a license before charging, and should charge in strict accordance with the items and standards on the license; Intensify the reform of financial management system such as performance evaluation of project expenditure, participatory budget and centralized payment of financial treasury, and improve the efficiency of the use of financial funds (this work is the responsibility of the Municipal Finance Bureau and the Municipal Price Bureau, with the cooperation of relevant departments).
6. Give full play to the overall effectiveness of the diversified social security system. Implement the supervision system of social insurance funds such as basic old-age insurance, medical insurance and unemployment insurance for urban employees, and vigorously promote the process of social insurance for employees (this work is the responsibility of the Municipal Labor and Social Security Bureau). Strengthen the implementation of the basic medical insurance and the minimum living security system for urban residents and improve the dynamic management mechanism of the minimum living security system; Explore the establishment of rural old-age insurance system and social assistance system for the rural poor (this work is the responsibility of the Municipal Labor and Social Security Bureau and the Civil Affairs Bureau). Improve the new rural cooperative medical system and improve the level of rural medical security; Improve the public health emergency mechanism and improve the ability to respond to public health emergencies (the Municipal Health Bureau is responsible). Establish and improve the long-term mechanism of food and drug supervision, comprehensively improve the scientific supervision ability, and ensure the safety of public food and drug use (this work is the responsibility of the US Food and Drug Administration). Establish and improve the housing security system and improve the supporting policies and measures for harmonious demolition (this work is the responsibility of the Municipal Real Estate and Housing Administration).
Second, fully implement the scientific, democratic and legal decision-making mechanism.
7, conscientiously implement the administrative decision-making procedures. Further improve the government's major administrative decision-making rules, improve administrative decision-making procedures, improve the construction of expert database, and form an administrative decision-making mechanism that combines public participation, expert argumentation and government decision-making; Establish a review system for the legality of major administrative decisions to ensure the scientificity, democracy and legality of administrative decisions (this work is led by the municipal government office and the Legislative Affairs Office of the municipal government, with the cooperation of relevant departments).
8, conscientiously implement the decision-making tracking feedback and accountability system. Further improve the system of regular tracking and feedback on the implementation of decision-making; Establish and improve the evaluation and accountability system after the implementation of major administrative decisions, and realize the unity of decision-making power and decision-making responsibility (this work is the responsibility of the Municipal Supervision Bureau and the municipal government office).
Third, improve the quality of system construction.
9, strengthen the management of government regulatory documents. According to the Regulations on the Formulation and Filing of Normative Documents in Heilongjiang Province, any document issued in the name of the municipal government and the municipal government office must be appraised by the legal institution of the government before it is issued. If they are determined as normative documents, the drafting department shall draft the document (the contents of the drafting instructions include: the necessity and feasibility of formulating the document; The laws, regulations, rules and relevant policies on which it is based and the relevant documents of the superior; The main problems to be solved and the main measures to be taken; Where the contents of the document involve multiple departments and there are differences between them, the coordination and handling of different opinions and other issues that need to be explained. ) together with the electronic version of the draft document, it shall be submitted to the Legislative Affairs Office of the municipal government, which shall review the legality of the draft document, and report it to the leaders for examination and approval or the municipal government executive meeting for deliberation and approval according to the procedures after review and modification. Within 15 days after the formal release of the normative documents, the municipal government office shall report to the xx Municipal People's Government for the record as required. Normative documents formulated by the township (town) people's government, municipal government committees, bureaus and other administrative law enforcement units within the administrative area of this Municipality shall be reviewed by the legal institution or legal staff of the unit before release, and reported to the Municipal People's Government for the record within 15 days after release. On behalf of the municipal government, the legal institution of the municipal government is responsible for supervising and guiding the filing of normative documents in the city. Normative documents filing work into the municipal government's administrative law enforcement responsibility system target assessment and the overall goal of the municipal government's performance appraisal of townships and units. (This work is led by the office of the municipal government and the Legislative Affairs Office of the municipal government, with the participation of relevant departments).
How to write this week's sales work plan
First, the understanding of sales work
1. Market analysis, and formulate sales tasks objectively and scientifically according to market capacity and personal ability. Tentative annual task: sales of 6,543,800 yuan+0,000 yuan.
2. Make work plans in time, and make monthly and weekly plans. And communicate with business-related personnel regularly to ensure that the heads of various disciplines follow up in time.
3. Pay attention to performance management, and pay attention to and track the performance plan, performance execution and performance evaluation.
4. Target market positioning, distinguish between major customers and general customers, treat them differently, strengthen communication and cooperation with major customers, and win market share at the same time.
5. Constantly learn new knowledge and new products in the industry, bring practical information to customers, and better serve customers. And get to know excellent suppliers of weak current products in various industries and grades, so as to prepare project cooperation in time when engineers need it, share industry contacts and project information with peers, and achieve a win-win situation.
6. Make friends before placing orders, develop good friendship with customers, think of customers everywhere, treat customers as their good friends, and achieve ideological and emotional integration.
7. Don't hide or cheat customers, and promise customers to cash in time. Honesty is not only the foundation of doing business, but also the foundation of being a man.
8. Strive to maintain a harmonious relationship with colleagues, be kind to colleagues, and ensure the smooth implementation of various functions of various departments during project implementation.
Second, the specific quantitative tasks of sales work
1. Make monthly plan, weekly plan and daily workload. Make at least 30 phone calls every day and visit at least 20 customers every week, so that potential customers can change from quantitative to qualitative. Call back in the morning to make an appointment with customers, and arrange to visit customers in the afternoon, which takes a long time. Considering Beijing's vast territory, large population and traffic congestion, we choose customers in the same or similar positions when making an appointment.
2. Before meeting the customer, we should know more about the main business and potential needs of the customer, first understand the personal hobbies of the decision maker, prepare some topics of interest to the other party, and provide targeted solutions for the customer.
3. Collect more engineering information from the bidding network or other channels for the reference of the engineering contractor, and put forward suggestions for the engineering contractor to cooperate with the technical and commercial project operation of the engineering contractor.
4, make records every day, in case you forget important matters, important unfinished items marked.
5. Fill in the project tracking table and follow up according to the project progress: preliminary design, bidding, deepening design, stocking implementation, acceptance, etc. , and complete each stage of the work.
Focus on the follow-up of pre-design projects, pay a return visit to customers at least once a week, cooperate with engineering contractors to do the owner's work when necessary, and pay a return visit to projects tracked at other stages at least once every two weeks. The engineer's bidding date and the important date of the project progress should be kept in mind, and the return visit should be tracked in time.
In the early design stage, actively strive to participate in the project drawings and scheme design, and solve the design work of this major for engineers.
8. In the bidding process, the corresponding business documents should be sorted out two days in advance and delivered to the engineer by express delivery or express delivery to prevent omissions and mistakes.
9. After bidding, pay a return visit to customers in time and ask about the bidding results. After winning the bid, take the initiative to ask for deepening the design, help engineers to undertake all or part of the design work, and prepare the drawings (equipment installation drawings and pipeline drawings) needed for construction.
10. Strive to sign the supply contract with the engineer as soon as possible, collect the advance payment, arrange the stocking in advance, respond to the engineer's demand with the fastest supply time, and strive for early payment.
1 1. After the goods arrive at the site and the equipment is installed in the project, apply to the technical department to arrange debugging personnel to go to the site for debugging.
12. Prepare the acceptance documents in advance and collect the money in time after acceptance to ensure a good capital turnover rate.
Third, balance sales and life, and work happily.
1. Organize peers to hold salon clubs regularly to enhance mutual friendship and better communication. (See the annex to the meeting)
Although there is competition between customers and peers, they also need to learn from each other and communicate with each other. I've attended similar parties and asked my clients, and they are all willing to attend such parties. So I don't think there is any contradiction. Colleagues can enjoy life outside of work, make the salon a part of life, and work can be carried out in a happier environment.
2. For the old customers, always keep in touch and send some small gifts or entertain customers when time and conditions permit. Of course, banquets are not the purpose, but communication, which can enhance each other's feelings and better communication.
3. Take advantage of off-duty hours and weekends to attend some classes, learn marketing and management knowledge, constantly try to combine theory with practice, check the latest information and products of the industry online, and constantly improve their abilities. The above is my sales work plan for this year. There will always be all kinds of difficulties in work. I'll ask the leader for instructions and discuss with my colleagues. I will try my best to overcome them and make my own contribution to the company.
How to write the manager's work plan this week
1) Sales target:
The most basic sales target this year is to reach the number of articles actually completed in the same period last year every month. Then break down the task into months, weeks and days; Divide the monthly, weekly and daily sales targets into each employee, and ask the store manager to complete the sales tasks in each time period. And improve sales performance on the basis of completing sales tasks.
2) Enhance team unity and cooperation:
Improving team unity and cooperation is inseparable from team building. Establishing a good sales team and a good working mode and working environment is the key to the work. All sales achievements come from having a good salesperson, and building a cohesive and cooperative sales team is the foundation of the store. So I want to build a harmonious and lethal team as a major task in xx years' work. And plan to establish stable personnel and stable personnel work.
3) Always pay attention to inventory, be familiar with the product technology of each variety, control the nodes of in-season and out-of-season products, and require employees to do product analysis and product introduction every day.
4) Personnel training:
* * Store * * is gradually maturing, ready to train them to look forward to the development of the manager. They are also more serious and responsible for their work and have greater willingness in this regard. * * Store * *: I have performed well in all aspects of my work and responsibilities in the store, and I am a salesperson in the store every month. Therefore, in xx, I strongly recommend Li as the manager of * * store. I hope that the leadership inspection will give this development opportunity.
Advice to the company:
The company should hold more summary meetings. A company's thinking must be active. If you want to maintain a highly passionate atmosphere, hold more summary meetings. The company wants to promote the manager. I think the quality of employees needs to be improved, the training time of employees is not enough, and the work-related training is not enough. Ordinary employees need training, store managers need training more, and store managers don't improve their management level. How can they lead their employees well? These are my suggestions to the company. Please forgive me if it is inappropriate in that respect.