Workshop management functions
(a), make plans
Planning is the primary function of any economic management work; is the *** with the characteristics of all modern production; is the guide to the work; is to mobilize and organize the enterprise workers to complete the user needs of the product is an important tool.
The planning function of workshop management is to formulate the workshop's activities and objectives of the technical and economic indicators, which can make the various processes and even each employee has a clear goal, can be coordinated with each other in all aspects of production, so that the human, financial and material elements are closely integrated to form a complete production system.
With the plan there is a direction of action and goals; with the plan there is a check to improve the work of the basis; with the plan there is a measure of the results of each unit, each employee's work yardstick.
Workshops are not involved in business activities outside the plant. Workshops make plans based on the plan issued by the enterprise and the actual resources of the workshop. Workshop in addition to the annual development of production and management and target policy, mainly by quarter, month, day, time to develop production operation plan, quality, cost control plan, equipment maintenance plan.
(2), organization and command
Organization and command, is the implementation of other management functions indispensable prerequisite for the completion of the workshop plan, to ensure that the production, so that the development of a balanced and adjusted an important part.
The function of workshop organization and command: First, according to the workshop's goal, establish and improve the management organization and operation organization, such as the setup of management institutions, management personnel selection and equipping, labor force organization and distribution, etc.. The second is to use the art of leadership through the organization and system, the work section, team and workers to layout, scheduling, guidance, supervision, so that their activities towards the established goals, so that each other to maintain the coordination of action.
(C), supervision and control
Supervision is the implementation of a variety of management systems, the implementation of the plan, the implementation of superior instructions for the process of checking, supervising, so that it is put into practice management activities. Control is in the implementation of the plan and the process of production and business activities, the actual implementation of the established goals, plans, standards for comparison, to identify gaps, identify the causes and take measures to manage the activities.
(D), production services
Since the workshop is the direct organization of production units, production services as a function of workshop management is very necessary.
The content of production services: First, technical guidance, in the production process, we must often help workers to solve technical problems, including the improvement of the process, the transformation of equipment and innovation, etc.; Second, the use of workshop equipment and maintenance services; Third, materials and power services, etc.; Fourth, to help the section, the group of units outside of the workshop to coordinate and contact; Fifth, the life of the service.
(V), motivation of morale
Enterprise business results, the basis of which lies in the morale of workers in the workshop production site. Because, under certain conditions, people are decisive factors, and the workshop has the responsibility of directly motivating staff morale. Motivation of morale, that is, through a variety of methods, mobilize the enthusiasm and creativity of the workers, a wide range of workers to participate in management activities, give full play to their experience and knowledge, so that the human potential to be given full play to improve the efficiency of the work, to ensure that the workshop tasks are completed.
All the functions of workshop management are interrelated and mutually reinforcing. To fulfill these functions are workshop director, deputy director, section chief, team leader and workshop functionaries.
How to manage the workshop
A, as a good production workshop manager, should be the company's corporate culture of active implementers. A country, with other countries do not have the national essence; a nation, with other nationalities are different from the national spirit; is an individual, but also has its own distinctive spiritual pillars! In this way, the country can be prosperous, the nation can be long-lasting, and the individual can be resilient. As an enterprise, its spiritual pillar, its soul is "corporate culture". Look at the world's top five hundred companies, all attach great importance to and actively implement the company's corporate culture. To do a good job of workshop management, as a good workshop manager, the first work is to actively implement the company's corporate culture, corporate culture to inculcate employees, motivate employees. Through the implementation of corporate culture, so that employees understand the development history of the company, enhance its trust in the company, so that it loves the company; through the implementation of corporate culture, so that employees are clear about the company's goals, visions, development trends, and improve the staff's confidence in the company, so as to firm up their loyalty to the company, and dedication; through the implementation of corporate culture, so that employees understand the company's systems, so that it is clear that their personal development objectives Through the implementation of corporate culture, let employees understand the company's systems, make them clear about their personal development goals, establish a sense of competition, and thus promote the company's production development. To make good use of a variety of opportunities, a variety of occasions, and actively promote corporate culture, so that corporate culture is everywhere, pervasive.
Two, as a good production workshop managers, should be able to develop and implement a reasonable management system. There are no rules. Any collective, the loss of discipline, is bound to be like a scattered sand, no combat effectiveness can be said. As an excellent production workshop managers, not only to be familiar with and the implementation of the company's existing management system, but also to gradually establish and improve the workshop's management system system, develop a code of conduct for employees, drafting documents focusing on operability, as far as possible, so that each action has a clear provision, and according to the use of feedback and timely updates, to change the provisions can be relied on for the provisions can be relied on from all aspects of standardization of the behavior of employees. And through daily inspection and supervision, gradually cultivate good working habits, encourage employees to consciously do according to the regulations, curing the good behavior, correct the wrong behavior, for the formalization of workshop management has laid a solid foundation.
Three, as an excellent production workshop managers, should be the advocate and implementer of production safety. Safety for production, production must be safe. Safe production is the most fundamental guarantee for the development of enterprises and society. Different types of work in different places, different times, are required to have different safety measures, production workshop safety measures, law, can be summarized as "people, machines, materials, environment, law" five elements of management and standardization.
①"People", that is, the management of people. Safety management is ultimately the management of people. Production workshop positions should be very standardized personnel needs program. Workshop new demand for employees, according to the company recommended the detailed material of the personnel, the first to form the initial intention of the fixed post, and then to the auxiliary position for a period of time for bonding. In this period of integration, the workshop to the sense of responsibility for the employee's most basic evaluation benchmarks, and then according to the level of the employee's operating skills, proficiency and other circumstances for the overall assessment, the formation of written information, feedback to the company to implement the posting. For the initial evaluation can not take the position, the workshop through training, re-education and other ways to enhance the comprehensive ability of the staff to achieve the purpose of competence. If you can't do it again, you can't be hired.
In daily production, workshop managers should focus on communication with employees, through praise, encouragement, rewards and other incentives to increase the staff's confidence and passion for work.
② "machine", that is, the management of machinery and equipment. Machines and equipment are the material conditions for the enterprise to carry out production activities, is the primary guarantee of safe production. As a production workshop manager, should be based on the complexity of equipment maintenance, each piece of equipment customized "equipment responsibility plate", the implementation of the person in charge. The company carries out on-site management inspections from time to time and establishes a matching reward and penalty system, so that each person responsible for the equipment can form the good habit of consciously maintaining the equipment. Employees in the shift handover, there must be a record of the operation of machinery and equipment handover, once found abnormal operation of machinery and equipment can be reported in a timely manner, timely maintenance. In addition, should also be regularly organized to arrange for machine and equipment operation training or theoretical training, in order to achieve the purpose of safe operation.
3 "material", that is, the management of materials. Material management is a basic factor in safe production, due to the special nature of chemical materials, material properties of the conversion is quite fast, that is, from low temperature to high temperature, from low pressure to high pressure, from dilute to thick and so on a series of reactions, accompanied by the addition of a material, can be completed only in an instant. Workshop from the beginning of the collaterals, should be professionally trained, so that they are familiar with the process, know the chemical properties of each material, physical properties, the materials required for a day to do accurate calculations. For the materials that are not suitable for storage, it is strictly prohibited to stay in the workshop, so as to achieve the current use of the collar. Receiving material personnel must be timely inspection of the warehouse raw materials, is strictly prohibited to unqualified raw materials into the workshop. To this end, the workshop should also establish a special assessment system to cultivate staff serious, careful work style.
4 "environment", that is, the management of the environment. The environment can directly affect the safety of production, but also to create a prerequisite for quality products. As a production workshop manager, should be combined with the "organization, reorganization, cleaning, cleaning, literacy" of the 5S management ideas, on-site management as a starting point, through the development of self-checking and mutual inspection of the way, combined with the actual workshop to develop the appropriate rules. The arrangement of various supplies and tools in the workshop should be standardized and become a habit. Workshop managers should encourage employees to actively participate in the "rationalization proposal" activities, to find, explore various types of effective proposals to improve site management, and analysis of the relevant proposals, improve, and put into practice to achieve the purpose of continuous improvement.
5 "law", that is, the operation method, guide book. Operation law is to guide the operation of the route, the route can not be changed in the operation process. Some operators, especially new employees often have doubts about the operating law, as a production workshop managers, in addition to explaining, should also be sent to the old experienced operators to teach hand in hand, until they fully understand and master. In order to reduce the hidden safety hazards, the workshop should also be based on the original records, display recorder, from time to time to carry out inspections, reminding the operator to always be vigilant, so that the operation and the provisions of the full consistency. For each different position, the workshop should also formulate the function of each post assessment rules, a week a small assessment, a month a big assessment, rewards and penalties according to the regulations set out in the assessment rules, to further improve the operator in the operating process of the degree of care.
In short, as a production workshop managers, we must recognize: production safety is not a phase of work, but a long-term continuous continuity of the project. Safe production management, should also focus on the following four aspects:
①Safety management must be unswervingly people-oriented. First of all, the management to update the concept of breaking the rules and regulations, do not think of the conservative ideas; secondly, we must work on the staff, the quality of the workers stuck off, on the job off and off the mind, all according to the standard of work. To be good at studying the dynamics of the staff's thinking, to eliminate hidden dangers in the pre-service, under the post; and then to improve the way and means of work, focusing on the use of flexible and diversified forms of work, to do not die, focus on emotional investment, to create a harmonious team atmosphere.
②Safety management must focus on the control of the operating process. First, we must establish a management assessment mechanism, managers should strengthen the inspection and supervision of the field operation process, really find and deal with the dynamic process of safety hazards, to eliminate formalism; the second is the grass-roots departments assessment and inspection, to achieve a combination of the results and the process, in-depth on-site actual investigation and research on the basis of the results of the inspection to put an end to one-sidedness.
③Safety management must be realized by the external management to shift to the team self-management. First of all, we must establish a team assessment mechanism, the establishment of the workshop assessment team, team assessment group, group assessment post level by level assessment framework, the responsibility, power and benefit decentralization of the team, the responsibility and power into pressure and motivation, in order to mobilize the enthusiasm of each employee, consciously and actively participate in the safety management, the realization of the safety management of the self-control, mutual control, and other control. Realize the self-management of the team, in order to really from the foundation of the first line of defense solid construction.
④Safety management should be done in advance to prevent, move forward, grasp the typical. First, we should take the initiative, seek pressure on themselves, and dare to reveal the ugly. The existence of outstanding security risks, to seize the typical, expand the education and analysis, so that the responsible person caused by the vibration, so that employees get education. The second is to focus on establishing preventive measures, highlighting the prevention-oriented approach to the daily inspection found and management work found prominent **** nature of the problem, the rapid development of preventive measures, and decisively be corrected, to find the work of the key people, key positions, focusing on control, to achieve the purpose of preventing the problem from occurring.
Four, as a good production workshop managers, should pay attention to avoid all kinds of unnecessary waste, saving costs and resources. General production processes, in the daily work will produce a lot of "waste", in fact, in the production management, there are usually "seven" waste. These "seven kinds of waste" not only occurs in the production site, if only focus on the existence of on-site problems, but not to solve the essence of the phenomenon covered by the problem, is undoubtedly the end of the matter, even if on the surface of the bombardment, but the actual effect is also very limited. Therefore, as a good production workshop managers, not only to understand the "seven kinds of waste" to generate the reasons, but also to pay attention to avoid and eliminate these wasteful factors, cost savings and resources to improve production efficiency. So, this "seven kinds of waste" is what it refers to? Let's take a look: First, waiting for instructions from superiors, waiting for external replies, waiting for subordinates to report, waiting for contact at the production site - "waiting for the waste"; Second, the coordination of the work process is not conducive to the leadership of the implementation of the instructions to coordinate the unfavorable, the information transfer of the coordination of the unfavorable, the coordination of business processes. The second is the unfavorable coordination of the work process, the unfavorable coordination of the implementation of leadership instructions, the unfavorable coordination of information transfer, the unfavorable coordination of business processes - "the waste of unfavorable coordination"; third is the idleness of fixed assets, the idleness or overlapping of functions, the idleness formed by the complexity of the work process, the idleness of the personnel, the idleness of information - "the waste of idleness". -The waste of idleness"; fourth, the disorder caused by unclear responsibilities, the disorder caused by low business capacity, the disorder caused by the lack of rules and regulations, the disorder of business processes - "the waste of disorder"; fifth, "the waste of coordination"; third, the waste of fixed assets. "; Fifth, the "waste of dereliction of duty", which is the biggest waste of management; Sixth, the work of inefficiency or inefficiency, the wrong work, is a negative efficiency - "inefficient waste "; seven is the plan preparation without basis, plan implementation is not serious, plan assessment is not serious, the plan disposal improvement is not in place, the cost of input and income (income) is not proportional - "the waste of management costs".
The seven wastes in management work are much more serious than the seven wastes in the production site, but it is much more difficult to solve. Because most of the waste in the production site can be quantified, but most of the management work for the soft indicators, with greater flexibility, to quantify and refine the relatively difficult. As a workshop manager, if you can not guide the workshop managers at all levels of management of the management of waste in the formation of *** knowledge, grasp *** management, it is difficult to continue to effectively carry out the long-term, which requires the workshop management to guide us to have a psychological preparation for a protracted war, and drum up the courage to start from the elimination of the management of the droplets, step by step towards the goal of innovation in management and unwavering! Going down.
Fifth, as a good production plant managers, to learn to manage upward and downward responsibility. In discussions with managers, I found a very common phenomenon: almost all managers will think that management is down, and responsible for up. If you ask people, to whom are you accountable? The answer you get must be: we are responsible to the leadership; you ask everyone, who do you manage? Then the result must also be that I manage my subordinates. But this answer is wrong.
Managing upwards, managing your own boss: we know that management requires resources, and the power to allocate resources is in the hands of your boss, which is also due to the characteristics of management. Therefore, when you need to manage, all you need to do is to get resources so that you need to manage your supervisor. We can define upward management in this way, "the process of consciously working together with your supervisor in order to achieve the best results for you, your supervisor, and the company." So, upward management involves, first, fitting each other's needs and styles; second, sharing each other's expectations; and third, mutual dependence, honesty and trust. Managing upwards, in simple terms, means discovering your supervisor's strengths and trying to avoid his or her weaknesses;
Responsibility downwards, providing opportunities for subordinates: Responsibility is a demonstration of competence and a way of working. When we say that we will be responsible for you, in fact, has put you in their own survival category, we can define down responsible: "in order to give you, your subordinates and the company to achieve the best results and consciously lead your subordinates to work together in the process". Therefore, downward accountability includes: first, providing a platform for subordinates; second, being responsible for the results of subordinates' work; and third, being responsible for the growth of subordinates. Responsible downward, simply put, is to play the strengths of subordinates, try to avoid the shortcomings of subordinates.
Sixth, as a good production workshop managers, to be good at production site management. Site management is an important part of enterprise management is indispensable. Do a good job of site management, not only requires site managers have a certain amount of management experience, but also must be on the site of the many aspects of the process as if in the palm of your hand, familiar with the basic operation of each type of work, and can grasp the production line of various elements of management, site management work to deal with the well-organized and orderly.
The level of on-site management is a measure of the specific performance of the management level of enterprises. Excellent production workshop managers, to manage the site work, you must understand the site management content, enterprise management mode, understand the internal cadres of the enterprise system in order to do a good job of management.
①Site managers should have good coordination ability. "Management", is the management of people and things, the site management, and "management", is the existence of problems on the scene to deal with the organized, so that the site has a good production order and production conditions. In the arrangement of work and deal with the problem, the site manager must have a good ability to distinguish right from wrong and good ideology, not only to play a leading role in the production line, but also in the staff to play an exemplary role in leading; to the staff, the ministry as well as the superiors of the feedback or the question should be timely and effective, accurate to give the processing and answer; when the staff encountered setbacks, when the mood changes, the managers should be given to care, and do a good job of their ideological work, make the site have a good production order and production conditions. And do a good job of their ideological work, so that the staff's ideological concepts and ideology and the company's requirements to maintain consistency; when the scene of the work of distress, the site managers to coordinate through a variety of reasonable methods to solve as soon as possible, especially between employees for the work of disputes can not be resolved, the site managers to take the initiative to understand the reasons, find out the problem points, in accordance with the company's requirements, to make a reasonable treatment, so that it reduces the number of unnecessary disputes. The dispute is not a problem, but a problem.
②Site managers should have a good sense of cooperation. Site managers should be willing to take responsibility for the work arranged by the superiors to actively and effectively cooperate, and to go all out, quality and quantity of work to complete the task. For the production tasks arranged by the superiors, the site manager must lead the staff in accordance with the production instructions, high standards, strict requirements, on time, according to quality, according to the amount to be completed; when the production process is abnormal, the site manager and the staff to actively cooperate, properly dealt with; if you encounter their own problems can not be solved, we must report to the higher management, the causes of the problem to make explanations, and to be able to provide their own problem-solving methods and suggestions, in order to provide the higher management with the best solution to the problem, and to provide the best solution to the problem. Methods and suggestions, in the superiors to make reasonable arrangements for such issues, to actively cooperate, in accordance with the requirements of the implementation; for day-to-day work, site managers should take the initiative to cooperate with the senior leadership to **** with the completion of the departments involved in the work of the relationship between the departments to be given effective support, so that the site can work in the problems encountered by everyone working with each other **** with the completion of the work.
3 site managers should always care about employees. Production plant managers to carry out on-site management, the closest to the staff. In the daily production process, managers should be more contact with employees, subordinates, communication, and often care about their work, life, care about their thinking, behavior, give them the greatest help, only to each employee has a deep understanding of the character of different people in accordance with the education, but also to play a multiplier effect; at the same time, but also more encouragement to employees, mobilize their work enthusiasm, so that they continue to give full play to their potential to do for the company. Its potential to continue to play for the company to make greater contributions.
Seven, as an excellent production workshop managers, should be the use of modern management tools for multi-faceted. Management, is an art, is also a discipline. To be a qualified, excellent managers, must constantly update their knowledge level, master the modern management tools.
①5S: Many companies are currently implementing ISO9001 quality management system, in the process of how to carry out effective management, but the most headache for business managers to solve this problem, it must be imported and the implementation of "5S". To carry out "5S" activities can create a good working environment and improve the efficiency of employees. Imagine, if the staff work every day in a dirty floor, dust everywhere, air irritation, dim lights, aisles crowded environment, how can mobilize their enthusiasm? And neat, clean and orderly environment, can prompt enterprises and employees to improve the understanding of quality, customer trust and social praise and improve the enthusiasm of the staff, improve the corporate image, enhance the competitiveness of enterprises. Therefore, as a workshop manager, not only to be familiar with "5S", understand "5S", but also to implement "5S", "5S" like corporate culture, "5S", "5S", "5S", "5S", "5S", "5S", "5S", "5S", "5S", "5S" and so on. "Like the corporate culture, pervasive, y rooted in people's hearts.
②Six Sigma: we mentioned earlier, the production plant is the main body of the company's operations, then, what is the basis for the survival of an enterprise? The answer must be "customers", only to win the customer, in order to save the business long-lasting. Then, what is the real concern of customers? Is the quality! It is the quality of the product! From this, for a workshop manager, how to reduce the defect rate, improve product quality, win customers, capture the market, and how important it is. Six Sigma, which has been introduced in recent years, will not only improve our revenue and customer satisfaction, but also make us gain a significant competitive advantage in the industry. As a production plant managers, to master the essence of Six Sigma, apply it to daily production work, improve competitiveness and operational efficiency.
3 quantitative management: quantitative management is a discipline in management, the staff daily work to refine the score, not only can improve their sense of competitiveness, but also can reduce production costs and improve work efficiency. As a production workshop managers, to quantitative management as an important means of employee performance appraisal, it is closely linked with the promotion and salary increase, and quantitative management of the specific content and results of the open list, so that employees have than to recognize their own shortcomings, thereby stimulating the sense of honor of the staff to enhance the enthusiasm of their work.
4 HR assessment: a good production workshop manager, should also be a qualified personnel manager, because, management, the main body is human. As a production workshop management, should be proficient in personnel evaluation system, familiar with the staff recruitment, training and promotion procedures, requirements. The quantitative management and personnel promotion combined together, the rational implementation of the competent, mediocre, flat to let the competition system; managers should be good at motivating employees, cultivate the staff's enterprising spirit, enthusiasm, and create a good atmosphere of competition for excellence within the workshop.
In short, as an excellent production workshop managers, not only to have good quality, image, and knowledge of people and good management skills, more importantly, to the interests of the company, everywhere from the company's overall situation, stand in the company's position to deal with the problem, management, to the company's vision for the development of the central goal, to lead the staff to efficiently complete the various production tasks. The company's vision is the central goal of the company's development.