1. Creating a benign corporate culture, coordinating employee relations, and reasonably controlling the turnover rate of enterprises are the basic work of the administrative personnel department.
(1) Annual goal of personnel flow control: annual turnover rate of regular employees ≤30%.
(2) The goal of employee relations coordination is to improve the company's relevant systems, be familiar with labor laws and regulations, and avoid employee relations disputes as much as possible. Do a good job in communication and analysis of resignation, and strive to make every employee who has resigned have no great complaints and regrets, and establish a good image of the company.
2. Specific implementation plan:
(1) In order to effectively control the flow of personnel, we must first strictly control the use of personnel. The Administration and Personnel Department will further standardize personnel recruitment management in 20xx. On the one hand, to strictly examine the qualifications of pre-hired personnel, we should not only evaluate the individual's working ability, but also comprehensively examine loyalty, integrity and conduct. On the other hand, the personnel needed by any department must be interviewed and audited by the administrative personnel department. The employment demand of each department must be reported to the Administration and Personnel Department on 25th-30th of each month, which will be reviewed by the manager of the Administration and Personnel Department and approved by the General Administration and Personnel Department before recruitment can be carried out.
(2) The Administration and Personnel Department keeps abreast of employees' ideological trends, completes employees' ideological work, and effectively prevents employees from moving abnormally. Understand the real reasons of every employee who leaves the company, make a good analysis and find out the countermeasures to avoid the abnormal flow of employees.
(3) When dealing with employee relations, the Administration and Personnel Department will try its best to strive for reasonable and legitimate rights and interests for employees from the fundamental interests of the company. Coordinate the relationship between the company and employees from an objective and fair standpoint.
(4) Build corporate culture, and fully publicize and implement it from the aspects of system, cultural activities and values.
(5) Organize quarterly outstanding employee selection, award notice, full participation, and enhance employees' collective sense of honor and centripetal force.
(6) Organize various activities to enrich employees' spare time, such as monthly birthday party, sports meeting, annual meeting of the company, etc.
2.2022 Work Plan of Personnel Administrative Assistant
I. Recruiting talents
Combined with the development trend and the actual operation of the hotel, the main goal of 20xx recruitment is to supplement the planners for the enterprise. Recruitment methods mainly include internal staff recommendation, network resources, recruitment publicity and other recruitment channels, mainly with free or low-cost investment.
Second, training and learning.
1. According to the 20xx departmental training plan, complete the departmental training on time and in quantity, focusing on: job responsibilities, smiling service, communication, service skills, service awareness, enterprise concept, salary management, equipment and facilities safety, fire protection knowledge, etc.
2. Establish a training management system. Establish the training management system of personnel department, strengthen the training management, establish the training mechanism of each department in cooperation with each department, and combine the department's own training with hotel training, so that employees can enjoy training everywhere and train every day, making the training integrated, institutionalized, structured and effective. The personnel department will actively cooperate with and supervise the training work of various departments, so that all hotel employees will have a qualitative improvement in all aspects.
Third, logistics management.
Strengthen the management of hotel staff dormitories and staff canteens, keep abreast of employees' ideological conditions, care about employees' lives and help employees solve practical problems.
Fourth, mechanism construction.
Assist all departments to formulate and improve the work flow and work standard, clarify the operation flow of each work, improve the work efficiency and quality, and make the operation of all departments of the hotel more smooth and efficient through one year's systematic combing.
3.2022 Work Plan of Personnel Administrative Assistant
First of all, for hotel attendance
In order to ensure the normal and healthy development of the hotel, we decided to test the employees of various departments at work, make detailed statistics on everyone's punching in, check the attendance of each employee, establish a normal work style in our hotel, and combat the lazy and casual working atmosphere, so that our work can develop in this funny and fast direction, and let us by going up one flight of stairs.
Of course, from this year, there are some cases, but I forgot to punch in on time at work. If so, it is also very bad to deduct employees' wages at will, so we will do a good job in video surveillance investigation at work. If we go to work on time, we will sit and work as agreed without any delay.
Second, strengthen the collective management of personnel.
The hotel is small in scale, and the management mode is no problem according to the previous way. But with the deepening of our work, our work has also developed more efficiently. If we want to drive a behemoth, we must ensure that it must run efficiently. Similarly, we will also do a good job of elimination to avoid shortage of internal personnel.
From now on, an anonymous inspection department will be set up to check the work and services of personnel in various departments. If there is any problem, it will be convenient and timely to remind and pay attention to ensure that you will not make a big mistake. Of course, we need to realize that our administrative logistics only plays a supervisory role, and we will also formulate corresponding punishment and reward measures if we are sensible. Capable people will stand in important positions and let those who muddle along leave our company early.
Third, do a good job in training.
For ordinary employees, it is necessary to cultivate their interest, as well as their ability and sense of responsibility. They should establish a brand-new image, which is not only beneficial to the development of our hotel, but also very important to our enterprise. A developed hotel attaches great importance to service and staff's ability, because it wants staff to have stronger ability to do more things and create more value for our hotel. We are not afraid of brain drain. If we spend time and money to train talents but fail to retain them, it shows that there are problems in our hotel, which need to be corrected in time, adjusted strategies and changed policies. Therefore, when training, we will not restrain them from studying, but will strongly encourage them to study and work hard to ensure that they can make achievements in this field and this position. We won't consider it until we have the result. No matter what the outcome is, talent training will be the top priority of our hotel and an important node of our development. We will attach importance to and do a good job in this area.
4.2022 Work Plan of Personnel Administrative Assistant
First, the overall goal
1. Further improve the organizational structure of the company, clarify and distinguish the powers and responsibilities of various functional departments, strive to realize the scientific application of the organizational structure, stop major adjustments within three years, and ensure the company to operate under the existing organizational structure.
2. Complete the job analysis of each position in the company to provide scientific basis for talent recruitment, salary evaluation and performance appraisal;
3. Complete daily administrative recruitment and configuration;
4. Carry out salary management, improve the salary structure of employees and implement a scientific and fair salary system;
5. Fully consider employee welfare, do a good job in employee motivation, establish an internal promotion system, do a good job in employee career planning, cultivate employees' sense of ownership and dedication, and enhance enterprise cohesion.
6. On the basis of the existing performance appraisal system and referring to the performance appraisal methods of advanced enterprises, improve the performance appraisal system and run it normally, and link it with salary. So as to improve the authority and effectiveness of performance appraisal.
7. Vigorously strengthen the training of employees' post knowledge, skills and quality, and increase the development of internal talents.
8. Carry forward excellent corporate culture and corporate tradition, and infect people with excellent culture;
9. Establish internal vertical and horizontal communication mechanisms, mobilize the subjective initiative of all employees of the company, and establish harmonious internal relations. Brainstorm ideas and serve the development of enterprises.
10, do a good job in controlling the turnover rate and predicting and handling labor relations and disputes. It not only protects the legitimate rights and interests of employees, but also maintains the image and fundamental interests of the company.
Second, matters needing attention
1. Administration is a systematic project. It can't be done overnight, so the administrative department follows the principle of step by step when designing and formulating annual goals. If we blindly pursue speed, the administrative department can't guarantee the quality of the goal.
2. Administrative work is a very important basic work for a growing company. At the same time, it also requires the cooperation of the company from top to bottom in Qi Xin, and all departments cooperate with * * * to complete many projects. Therefore, it requires the attention and support of company leaders. Whether to change ideas from top to bottom and the degree of support and cooperation provided by various departments are the key to the success or failure of administrative work. Therefore, after setting the annual target, the administrative department implores the company leaders and departments to assist in completing it.
Three. Matters needing attention in implementing the goal
1, the organizational structure of the company depends on the company's long-term development strategy, which determines the efficient operation of the company's organization. The design of organizational structure should be based on concise, scientific and pragmatic policies. An oversimplified organization will lead to a heavy workload, and middle and senior managers will be tired of dealing with daily affairs, which will hinder the company's development pace; Too many organizations will lead to increased management costs, unbalanced workload, increased workflow links, mutual buck-passing, overstaffed personnel, decreased overall efficiency of the organization, and will also hinder the development of the company.
2. Organizational structure design should not be based on the records of the existing organizational structure, but on the company's overall development strategy and the company's operating needs in a certain period in the future. Therefore, don't stick to the rules, let alone make things up. The determination of every functional department and every job must be carefully demonstrated and studied.
3. The design of organizational structure needs to pay attention to feasibility and operability, because the organizational structure of the company is the basis of the company's operation, as is the setting of departments and staffing. Once the organizational structure is determined, the administrative department will have the right to refuse to increase the number of employees and additions of various departments outside the organizational structure unless it is specially approved by the general manager of the company.
5.2022 Work Plan of Personnel Administrative Assistant
First, on the basis of 20xx years, comprehensively improve the level of administrative personnel management.
Improve the system and pay close attention to implementation. After completing the modification, arrangement and summary of the company's various systems, it is constantly improved in actual implementation.
Second, strengthen the management of employee relations.
Strengthen the signing of labor contracts: the general survey of labor contracts is not conducted once every quarter, so as to avoid the phenomenon of missing and delaying the signing and solve the problem employees in time.
Conscientiously implement the work of social pooling insurance: closely combine the work of handling pension and medical pooling insurance with quarterly assessment, regard this welfare as a measure to encourage the advanced and spur the backward, and make detailed accounting.
Organize employee activities once a quarter: strengthen corporate culture construction, enrich employees' cultural life and improve employees' cohesion.
Annual employee satisfaction survey: listen to employees' voices, collect information in all directions, and improve and perfect the company's management measures.
Keep in touch with every employee of the company: Keep in touch with every employee through formal and informal communication such as employee activities, birthday activities, employment confirmation talks, etc., and get to know their thoughts.
Third, complete the recruitment work and improve the recruitment quality.
Recruitment screening: broaden recruitment channels, broaden ideas, and cooperate with the company's business development to complete recruitment tasks.
Employment and evaluation: In employment, strengthen the qualification examination of candidates, including certificate examination and background investigation, to ensure that qualified talents are employed for the company.
Probation period: talk to the probationary employees once a month, and get to know the work situation and adaptability of the new employees from the supervisor at any time. The probationary employees above the supervisor level will be confirmed through the exchange assessment system, that is, the parties report their work, the heads of various departments ask questions, and the company leaders review them.
Four, adjust and standardize the training work
Strengthen the induction training for new employees: revise the training manual for new employees. Further improve the effect of induction training for new employees, and guide the employing department to send special personnel to assist in completing the pre-job training for new employees. For example, show new employees around familiar departments, introduce new employees to department colleagues and key personnel, and explain the work content of the department.
Strengthen the implementation of business training in all departments: gradually increase the training responsibility of the heads of all departments, communicate with the heads of all departments at the beginning of each quarter, clarify the training needs of all departments, and guide and assist all departments to implement various trainings according to the training needs. Evaluate the training work of each department once every quarter.
Strengthen the training of managers: According to the annual training budget of 20xx, carry out various forms of management training.
Enterprise internal training: invite experts and professors in the industry to come to the company for training, or company leaders to train managers.
On-the-job training: Designate a special person to conduct "mentoring training" for employees with development potential.
Expatriate training: send managers out to participate in training and study, and share experiences after returning to the company. Managers read and learn.
Try to compile training materials that meet the working characteristics of relevant departments of the company and gradually form a training system with company characteristics.
Encourage employees to study by themselves: advocate a good atmosphere for everyone to learn and pursue progress.
Five, to further improve the performance appraisal work.
Strengthen the assessment of departments and increase the assessment of direct supervisors. Submit the monthly performance appraisal of each department to the person in charge of each department, and report it to the Administration and Personnel Department for summary and then link it with the monthly salary.
The assessment results are linked to rewards and punishments, the survival of the fittest, rewarding diligence and punishing laziness. Establish a performance evaluation complaint system.