The reasons that cause patients to increasingly distrust doctors have to be analyzed from multiple dimensions.
1. Information asymmetry. Patients do not have a wealth of medical knowledge, when they find their own body abnormalities, is not the first step is to open the Baidu search for this situation is what causes, we all know that "a question Baidu all the disease, a check Baidu graves have been determined ", in the face of The network of information on the interference, the patient can not distinguish between true and false, will feel anxious, panic, this emotion will amplify the patient's sense of insecurity and distrust. There will be some patients who go to the hospital to spend money on examination, the doctor said "nothing wrong" when watching the film, they will question the doctor, "I'm not feeling well how can there be no disease? They will question the doctor, "How can I not be sick if I am not feeling well?", and some other patients will say, "How can I be sick if I am so healthy? "I believe that every hospital will encounter patients who do not believe in doctors, but of course I believe that these patients are only a small group.
2. The media's malicious hype. It's not hard to find many unscrupulous media outlets that are increasing the heat by intentionally amplifying the distrust of the masses and creating conflicts, and these unscrupulous media outlets are undoubtedly playing a role in fueling the increasingly tense patient relationship.
The "Anhui man's right kidney disappears after surgery" incident on May 5, 16. An Anhui news outlet reported under the title "Where Did My Right Kidney Go" that Liu Moumou, a man from Suzhou, had his right kidney strangely disappear after a thoracic surgery at the Affiliated Hospital of Xuzhou Medical College. In the afternoon, the Affiliated Hospital of Xuzhou Medical College issued a statement, saying that "my right kidney to go where" report is seriously inaccurate, and posted two post-surgery CT review pictures, both show the existence of the right kidney. After several reversals of the incident, on May 10, the PLA Nanjing Military Region General Hospital inspection report announced the final results: Liu Moumou right kidney is not lost, is now presented as traumatic displacement, deformation, atrophy. At the same time, Xuzhou Medical College Hospital said the relevant news media and journalists to retain the right to pursue responsibility. So far, the "missing right kidney" incident although the end, although the news media finally by the public's strong condemnation, but I think this report invariably exacerbated the public's distrust of health care workers, in the hospital did not make an explanation before, there must be a variety of conspiracy theories, negative emotions is spreading and fermenting, causing many people to believe that the hospital is stealing kidneys.
3. The doctor factor. One is that doctors are human beings, they can't be 100% error-free, so there will be some misjudgment of the condition, operational errors, but the public's tolerance of doctor's errors is very low, very low, because it involves their own lives and health, so once the doctor's mistakes, no matter how big or small the consequences, they are all tolerant of the doctor's mistakes. The consequences are big or small, will cause the patient to the doctor's distrust, uneasy, which to a certain extent will also affect the patient's cooperation; Secondly, the doctor's emotional problems, it is said that the doctor is a human being, so the doctor in the face of disobedience to the patients are also The first is that the doctor will be angry with the patient, and the second is that the doctor will be angry with the patient. Doctors have a heavy workload and high pressure, there will be tired to deal with patients, which is also a potential conflict that causes tension between doctors and patients. When you go to a large hospital to register with the attending physician's number, have you ever been in this situation, the doctor did not say anything during the visit, and then let you add WeChat, telling you to ask him on WeChat if you have any questions. In the face of this situation, many patients will feel that this doctor is not responsible, unprofessional, in fact, not, it is possible to register too many people, the doctor did not have so much time on the scene one by one to answer the patient's questions, all just let you add microblogging.
4. In China's rapid economic development at the same time, social development and the development of national social security is relatively lagging behind, coupled with the introduction of new drugs, new medical technology and new equipment, making the cost of medical care has risen dramatically, the country does not yet have a very perfect health care security system. Although the medical and health authorities have made various efforts, but still causes many patients can not afford to see a doctor, can not afford to eat, some patients and their families in the face of expensive treatment costs, questioning the hospital indiscriminate charges, kickbacks , and such facts and contradictions directly into a doctor-patient conflict , the majority of the In most cases, the hospital becomes the point of conflict.
The above is just the personal opinion of Deng Xiaobao~
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