Butterfly effect:In the 1970s, a meteorologist named Lorenz in the United States to explain the theory of the air system, said the Amazon rainforest, a butterfly wings occasionally vibrate, perhaps two weeks after the cause of a tornado in the United States, Texas.
The butterfly effect is the idea that very small changes in initial conditions that are constantly amplified can make an extremely large difference to their future state. Some small things can be confused, and some small things, if amplified by the system, are so important to an organization or a country that they cannot be confused.
The fate of today's businesses is also influenced by the "butterfly effect". Consumers increasingly believe in feeling, so brand consumption, shopping environment, service attitude ...... these intangible values will become their choice of factors. So as long as a little attention, we will not be difficult to see, some standardized management, good operation of the company in their company philosophy will appear in this sentence:
"In your statistics, treatment of 100 customers, only one dissatisfied, so you can be proud to say that only 1% of the unqualified, but for the customer, he got 100% of the dissatisfaction."
"The minute you treat a customer poorly, it takes the company 10 times or more to remedy the situation."
"You represent the company in the eyes of the customer."
Today, the "butterflies" that can change the fate of a company are far more than just the "hand of the plan". With the emergence of news such as China Unicom joining the telecom competition, private companies contracting railroad trains, and foreign-funded companies competing for public transportation in Nanjing, companies are sitting on their hands and not worrying about monopoly status. The company sat without worrying about the monopoly position of the increasingly weak, open competition so that enterprises have to consider a variety of potential factors affecting the development.
Measures such as streamlining organizations, laying off officials, and abolishing welfare housing have kept more and more people away from traditional security, and with it, relying on themselves to decide their own destiny. The result of the free combination of organizations and individuals is that whoever catches the butterflies that are good for life will not be abandoned by society.
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The Frog Phenomenon
The Frog Phenomenon: Put a frog directly into a pot of hot water, it will quickly jump out of the pot because it is very sensitive to the adverse environment. If you put a frog into a pot of cold water and slowly increase the temperature, the frog will not jump out of the pot immediately. The gradual increase in the temperature of the water will end up with the frog being boiled to death because by the time the water temperature is too high for the frog to tolerate, it is too late, or incapable of jumping out of the pot.
The frog phenomenon tells us that some of the sudden changes in events, often easy to cause people to be alert, but easy to cause people to die in the case of self-consciousness, the actual situation of the gradual deterioration of the situation, not awake to notice.
One of the takeaways is that the main threat to the survival of our organizations and societies does not come from sudden events, but rather from slow, gradual, and unnoticeable processes. People are short-sighted, they only see the local, but not the big picture, and they can face the sudden changes calmly, but they can't notice the big changes that are happening quietly, which will eventually bring us more serious harms!
The second part of the revelation is: frogs, like the many people in our lives, we have to focus on the future, think hard about new issues, learn hard about new knowledge, and not live "today's wine, today's drunk" and "when a day monk, a day bell" of drunkenness. "The first thing you need to do is to get a good understanding of the world and how to use it!
The third revelation is: today's society, is a knowledge explosion, the era of rapid change, knowledge also needs to be constantly updated, so we do not just indulge in the status quo, resting on the status quo, do not think about making progress, if this goes on, it will certainly be eliminated by the times, but also face the danger of unemployment!
The fourth revelation is: we should not simply, only to face the sudden danger, and ignore the slow and tiny danger, because, that slow and tiny danger, is the most terrible!
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The Law of the Crocodile
The Law of the Crocodile The Law of the Crocodile: The original idea was to assume that a crocodile bites your foot, and if you use your hand to try to free your foot, the crocodile bites both your foot and your hand at the same time. The more you struggle, the more you are bitten. So, in case the crocodile bites your foot, your only recourse is to sacrifice a foot.
For example, in the stock market, the law of the crocodile is: when you find yourself trading away from the direction of the market, you must stop immediately, without any delay, without any chance.
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The catfish effect
Previously. Sardines have a low survival rate during transportation. Later, some people found that if you put a catfish in the sardines, the situation has changed, and the survival rate will be greatly improved. This is the first time I've ever seen a catfish in the air, and I've never seen one.
It turns out that catfish in a strange environment, it will be "impatient", swimming around, which for a large number of sardines, undoubtedly play a stirring role; and sardines found more of such a "foreign molecule", naturally, but also very nervous. The sardines are also very nervous and speed up their swimming. In this way, the sardine's lack of oxygen problem is solved, and the sardine will not die.
When an organization's work to achieve a more stable state, often means that the enthusiasm of the staff to reduce the work, "a group of peace" of the collective is not necessarily a high-efficiency collective, and this time the "catfish effect" will play a good role in the "medical" role. "Medical" role. An organization, if there is always a "catfish" characters, will undoubtedly activate the workforce, improve performance.
"Catfish effect" is one of the effective measures to stimulate the vitality of the staff of the leadership of the enterprise. It is manifested in two aspects, one is the enterprise to continue to supplement the fresh blood, those energetic, quick-thinking young force into the workforce and even management, to those who are stuck in the old ways, the lazy employees and bureaucrats to bring the pressure of competition, in order to arouse the "sardines" of the survival of the awareness of the competition and the heart of the win. Second, we must constantly introduce new technologies, new techniques, new equipment, new management concepts, so that enterprises in the market tide to fight the wind and waves, and enhance the ability to survive and adapt.
Regarding the application of catfish effect, there are catfish effect in human resource management, the application of leadership activities, including the establishment of competition mechanism, the enablement of capable people, leadership style change and so on. However, the author believes that the catfish effect analysis and application is much more than these. The different perspectives of thinking about the problem are different, and the methods of discovering and solving the problem are different.
First, if the catfish ontology represents the leader.
Leaders that influence others to complete the task of the individual or collective, in the dead sardine box, the sardines symbolize a group of homogeneous very strong group, they have similar skill levels, lack of innovation and initiative, people floating in the work, inefficiency, the entire organization is a bloated state, and the arrival of the catfish leader (or the internal sardines evolved into catfish). The new officer took three fires, rectify the discipline, standardize the system, transform the process, rational allocation of positions and people, money and materials, and gradually the organization's operation has taken off, the cost is reduced, the bloated organization is simplified, the incompetent sardines are eaten, driven away, capable sardines get positive incentives so that the whole organization presents a thriving scene, under the leadership of the catfish leader, the vitality of the entire organization are The catfish leadership, the whole organization's vitality are mobilized, so that the collective power is more powerful, occupation of the market, market retention has a solid foundation.
From this point of view, the catfish leader should have the following qualities:
1-work decisively, thunder and wind: quickly found that the organization is stagnant where the disease is, and can quickly cut through the mess, quickly and effectively solve the problem.
2 - talk, strong style: scientific decision-making, and be able to monitor the implementation of decisions, and timely assessment of the effectiveness of the policy.
3-Advocacy of innovation, results-oriented: advocate innovation, shaping the atmosphere to encourage innovation, reflecting innovative ideas from the business process, job design, staff recruitment and staffing, payroll design and assessment, reflecting the benefits of innovation.
4-Achievement needs, forward-looking vision: there are short-, medium- and long-term development plans and goals, can foresee the direction of organizational development as well as the gap between existing human resources and the future, can effectively identify future talent, cut down the drag-footed personnel who are not suitable for the development of the organization.
5-System perspective, dare to change: able to observe the changes in the structure and function of the organizational system from both inside and outside the system, both as a part of the organization (as opposed to the fisherman, catfish leader itself is also a sardine, and the fisherman is the leader), but also as a leader in a small system, able to drive the workforce to open up the situation, break the routine, and achieve good results.
For the leadership of the leader in order to *** with the goal of the staff group, if the leader has catfish characteristics, then to survive is the way to movement, to stimulate their own energy, at least to synchronize the speed with the catfish, and to ensure that the same direction (corporate goals), so as not to be caught up by the catfish eaten, or other sardines squeezed to the end suffocated.
Second, if the catfish represents a member of the team.
Then it means new, strange, different, including different points of view, different behavior, habits of very different, just because different, will stimulate the wisdom of a team needs different personalities, different skills, different work experience to join, if they are all the same color staff, then the possibility of this team to produce whimsical, produce high performance is minimal. In the focus on team building, committed to team communication today, appropriate to attract some catfish to join the team, the whole team will bring a lively working atmosphere, bring innovation, bring a win-win situation. But the number of catfish should be controlled, all catfish, the whole team will appear "each is a hero, the whole is a bear" phenomenon, because each catfish want to insist on their own point of view, cooperation and communication does not exist, the whole team on the pandemonium, so some companies in Japan believes that "First-class managers, second-rate employees," the credo, since a catfish can lead a group of fish flopping and stirring, there is no need to put the second one, a mountain can not be two tigers is also such a reason. From this point of view, the catfish molecules in the team should focus on benign communication, the influence of the molding, other employees to treat the catfish in the team, but also in the work on the basis of their enhanced cooperation.
Again, if the catfish represent the content of the work that makes people come to work.
Now in many companies, the organizational structure and work design is still a process of transformation of a major issue, unreasonable, boring, no prospects, monotonous and boring work content so that people feel like a bucket of crowded sardines with no passion, are not willing to think more in the post more improvement, so that the slow formation of the collective inertia. If the catfish effect of work expansion and enrichment can be applied to job design (Jobdesigning), the financial contribution to the organization is also obvious. How do you put the active, passionate catfish into a stagnant pool of work? This is a tricky subject, some people advocate from the horizontal and vertical expansion of the scope of work, deepen the content of work, so that employees experience a wealth of work activities, feel the achievements of hard work, so that they embody the face of challenging, come to the work of excitement and desire; some people advocate the use of rotating the way to grow the talents of employees, so that they work in the catfish more and more joyful swim; I advocate the application of the above measures At the same time also pay attention to the matching of human and job character, catfish should do catfish things, sardines should do sardine things, jobs both catfish and sardine work content, the most important thing is to find out the staff's preferences, to see that those who work to allow them to produce catfish motivation and passion, only to match the aftermath of the catfish effect can really play its role, or else, although the setting of the The catfish work content, but found that this kind of work simply can not let the staff for the move, for the struggle, then this catfish will become a dead fish.
From this point of view, the catfish in the work represents rich work content, exciting responsibility and rights, challenging work expectations, fresh experience of other positions, and so on. For leaders and HR managers, whether to set up catfish work in the work, and at what level to set up catfish work, will be a strategic issue for the organization.
In summary, from different perspectives, the catfish represents different content, for a practitioner, the leader may be a catfish, then your efforts are best to maintain the same direction with the organization, do not swim backward, otherwise there is a risk of being eaten, always passionate about upstream, and perhaps someday you have become a catfish, driving a group of sardines upward to struggle; your colleagues may also be a catfish, that is! And he may be a catfish, then compete to see who tumbles more energy; your subordinates may also have catfish, then inspire the subordinates to grow at the same time, don't forget to give yourself a charge, to maintain a strong momentum of development, otherwise you also have to be eaten by the subordinates of the danger of your work; your work may also be a catfish, then a reasonable arrangement of their work, divided into priorities, so that the catfish work more and more joyful swim, it is best to go to the upper tier of the workplace to stir up! A.
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Sheep Effect
Sheep Effect : Where the first sheep go, the next sheep follow.
The herd effect was first a term used in stock investment, which mainly refers to the phenomenon of learning and imitation of investors in the trading process, "having a model", blindly following others, which leads them to buy and sell the same stocks in a certain period of time.
The Effect of Sheep Flock (The Effect of Sheep Flock)
In front of a group of sheep, put a stick across the board, the first sheep jumped over, the second, the third will follow the jump over; at this time, the stick removed, the back of the sheep, go here, still like the front of the sheep, jumped upward, although the stick is no longer blocking the way, this is the so-called "Sheep Flock". This is the so-called "herd effect" also known as "herd mentality". It is a common phenomenon that refers to the market behavior of some enterprises in management. It refers to the lack of information and lack of understanding, investors are difficult to make a reasonable expectation of the future uncertainty of the market, often by observing the behavior of the surrounding crowd and extract information, in the continuous transmission of information, many people's information will be roughly the same and each other to strengthen, thus generating the herd behavior. The "herd effect" is a non-linear mechanism of collective irrational behavior caused by individual rational behavior.
Herd behavior is a typical phenomenon in the field of behavioral finance, which cannot be explained by mainstream financial theory. In economics, the "herd effect" is often used to describe the psychological herd of economic individuals. The flock is a very loose organization, usually together is also blindly left and right, but once a head of the sheep move up, the other sheep will also unthinkingly rush up, completely ignoring the front may have wolves or not far away from a better grass. Therefore, the "herd effect" is a metaphor for people have a herd mentality, the herd mentality can easily lead to blind obedience, and blind obedience is often caught in the scam or failure.
The emergence of the herd effect is generally in a very competitive industry, and the industry has a leader (leader) occupies the main attention, then the whole flock will continue to copy the leader of every move, the leader of the sheep to where to go to "graze", where the other sheep also go! The first is the "Gold Rush".
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The Law of the Hedgehog
The Law of the Hedgehog : Two sleepy hedgehogs embrace each other due to the cold. But because they each had spines on their bodies, they moved away for a while, but the cold was too much for them, so they came together. After a few tussles, the two hedgehogs finally find a suitable distance: they can get each other's warmth without being stabbed.
The hedgehog law mainly refers to the "psychological distance effect" in human interaction.
French President Charles de Gaulle is a very good use of the law of the hedgehog. He had a motto: "Keep a certain distance"! This also profoundly affected his relationship with his advisors, think tanks and staff. During his more than a decade of presidency, none of his advisors and think-tanks, such as the Secretariat, the Executive Office, and the private staff, had more than two years of service. He always said to the new Chief of Staff, "I'm using you for two years, and just as one can't make a career out of a staff job, you can't make a career out of being Chief of Staff." That was de Gaulle's rule. This rule was for two reasons: first, in his view, mobility was normal and fixity was abnormal. This was influenced by the practice of the army, which was mobile and not always fixed in one place. Secondly, he did not want "these people" to become "inseparable" from him. This shows that de Gaulle was a leader who lived mainly by his own thinking and decisions, and he did not allow to have people around him who could never be separated from him. Only mobilization, in order to maintain a certain distance, and only to maintain a certain distance, in order to ensure that the advisers and staff thinking and decision-making with freshness and full of vitality, but also can be eliminated for a long time the advisers and staff to use the name of the President and the Government of the private fraud.
De Gaulle's approach is both thought-provoking and admirable. There is no sense of distance, leadership decision-making is overly dependent on the secretary or a few people, easy to make think-tank staff interference, and then make these people under the name of leadership, seeking their own personal interests, and finally pull the leading cadres into the water, the consequences are very dangerous. The two comparisons, or to maintain a certain distance good.
General Electric's former president Stone in the work of attention to the physical implementation of the hedgehog theory, especially in the treatment of middle and senior managers is more so. In the workplace and the treatment of the issue, Stone has never been stingy to the managers of the care, but in the spare time, he never asked the managers to home as a guest, but also never accept their invitations. It is this kind of keep a moderate distance management, make the general business can sesame seed blossom high. Keep a certain distance from the staff, neither will make you high above, nor will make you and the staff confuse each other's identity. This is an optimal state of management. The distance is maintained by a certain principle, which is the same for all: it binds both the leader himself and his employees. Master this principle, and you have the secret of successful management.
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The Law of Watches
The Law of Watches : The Law of Watches means that a man can tell what time it is when he has one watch, but he cannot be sure when he has two at the same time. Two watches do not tell a person a more accurate time, but rather cause the person looking at the watch to lose confidence in the accurate time.
The law of the watch gives us a very intuitive inspiration in business management, that is, the same person or the same organization can not be used at the same time two different methods, can not be set up at the same time two different goals, and even each person can not be commanded by the two people at the same time, otherwise it will make the enterprise or individual at a loss.
The story of the monkey and the watch
There is a group of monkeys living in the forest. Every day when the sun rises, they go out to forage for food, and when the sun goes down, they go back to rest, and their days are uneventful and happy.
A tourist was traveling through the forest and left his watch on a rock under a tree, which was picked up by a monkey named Mangko. The clever "Mangco" soon figured out the purpose of the watch, so "Mangco" became the star of the whole group of monkeys, every monkey to "Mangco" to ask the exact time, the whole group of monkeys by "Mangco", the time of day and night. Every monkey asked Mangko for the exact time, and the whole group's schedule was planned by Mangko. "Mangko gradually builds up his authority and becomes the king of the monkeys.
As king, Mangko believes that the watch brings him good luck, so he patrols the forest every day, hoping to pick up more watches. The monkey's success is not easy to come by, and Mangko has a second and a third watch.
But Munchkin has a new problem: each watch tells a different time, so which one is the exact time? "Mighty can" by this problem is difficult. When one of his subordinates asks for the time, Mangko stumbles over the answer, and the whole group's routine becomes confused. After a while, the monkeys rebelled and pushed Mangko off the throne, and Mangko's collection was taken over by the new monkey king. But soon, the new monkey king is faced with the same confusion as Mangkor.
This is the famous "law of the watch": with only one watch, you can tell the time; with two or more watches, you can't tell what time it is. More watches do not tell the time more accurately, but rather make the person looking at the watch lose confidence in the accuracy of the time.
The Law of Watches brings us a very intuitive inspiration:
For any one thing, one cannot set two different goals at the same time, or else one will be at a loss; for a person, one cannot choose two different values at the same time, or else his behavior will be trapped in confusion.
A person can not be commanded by more than two people, otherwise the person will be at a loss; for an enterprise, it is not possible to use two different management methods at the same time, otherwise the enterprise will not be able to develop.
In this regard, the merger of America Online and Time Warner is a typical case of failure. America Online is a young Internet company, the corporate culture emphasizes the flexibility of operation, rapid decision-making, and requires everything to serve the goal of rapid market capture. Time Warner has built a culture that emphasizes honesty and innovation over the course of its long history.
After the merger of the two companies, the senior management of the company did not solve the conflict between the two value standards well, resulting in the employees completely confused about the future direction of the company. In the end, the marriage of the century between Time Warner and America Online ended in failure. This also fully illustrates that, to figure out the time, a piece of time accurate table is enough.
Choose only what you think is right
Two watches don't tell a person a more accurate time; instead, they make the person looking at the watch lose confidence in the accurate time. All you have to do is choose the more trustworthy of the two, calibrate it as best you can, and use that as your standard to act on its guidance.
Nietzsche famously said, "Brother, if you are lucky, you just have to have a moral and not be greedy for more, so that it will be easier for you to cross the bridge." If everyone "chooses what you love, loves what you choose", no matter success or failure can be peace of mind. However, what bothers many people is that they are "two watches" to get confused, exhausted, do not know which one they should believe.
Some people, under pressure from the environment or other people, choose a path they don't like, and they are depressed for the rest of their lives. Even if they have achieved remarkable success, they do not realize the joy of success.
In real life, we often encounter similar situations. For example, two elective courses are your interest, but the lecture time overlap, and you do not have enough energy to learn two courses, this time you are very difficult to make a choice. In the face of two equally good, equally devoted to you boys, you must also be struggling for a long time, do not know how to make a decision.
When choosing a career, the location and treatment of the two units are not equal, where do you go from here? In every crossroads of life, we have to face the "fish and bear arms can not get both" of the pain.
In the face of contradictory choices, we recommend the use of "fuzzy psychology". The so-called "fuzzy psychology" is in a difficult decision-making situation, the subconscious mind as the main tone, to make a subconscious psychological choice.
Psychological research has shown that "fuzzy psychology" is actually a psychological deposition that is accumulated during the growth process. You may not be able to name a clear reason, but through the subconscious mind, you can generally make the decision that best meets your individual psychological needs. The subconscious mind is actually what we call first impressions. The "fuzzy mind" can provide us with the safest psychological protection in the face of contradictory choices, and is therefore worth advocating.
The core idea: more choices, more standards, more confusion.
Application tips: clear goals, not disturbed; know how to make choices, and let go when it is time to let go.
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Broken Window Theory
Broken Window Theory A house if the window is broken, no one to repair, not long after the other windows will somehow be broken; a wall, if there is some graffiti is not cleaned off, very quickly, the wall is covered with messy, unpleasant things; a very clean place, people are embarrassed to throw the garbage, but once the ground has garbage after the appearance of the people will be unquestioningly thrown, not the slightest sense of shame. The first thing you need to do is to get rid of the garbage.
Broken Window Theory1
Also known as the "Broken Window Fallacy", it originated as a metaphor in a pamphlet by a scholar named Hazlitt (some people believe that this theory was summarized by the French 19th-century economist Bassiard as a target for criticism; see his famous article "The Visible and the Invisible"). "). This Hazlitt says that if a child breaks a window, it will inevitably lead to the window breaker replacing the glass, which will cause the people who install the glass and the people who produce the glass to start work, thus boosting social employment.
Here, scholars are trying to illustrate the consequences of children's behavior versus the government's behavior, thus completely rejecting the Keynesian policy of government intervention. The "broken windows theory" is a classic case of "destruction creates wealth". It seems appropriate to apply this fallacy to floods, to earthquakes, to wars.
Broken Windows Theory 2
Also known as the Broken Window Effect, a window is broken, and if it is not repaired, it will lead to more windows being broken, or even the whole building being demolished. The Broken Window Theory, summarized by American political scientist Wilson and criminologist Kaelin, points out that the environment can be highly suggestive and seductive to a person.
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