What are the steps to implement the quality management system?

I have answered the steps of implementing the quality management system very well. I should add that the implementation of ISO9000 is not formal. I have always advocated the combination of factory management and ISO requirements, so as to achieve a more rigorous and effective purpose. As for factory management, I think the normal management method should be:

(1) Determine the organizational structure of the factory according to the operating conditions of market targets, and decompose the targets into indicators according to the organizational structure and distribute them to all departments.

(2) The next step is for everyone to achieve goals and targets. The factory management involved is basically divided into four parts:

1) The organizational structure is clear, and the responsibilities and authorities are clear. It should be noted that there may be loopholes in the three links.

2) The operation process is clear and implemented according to the requirements and responsibilities.

3) The company's rules and regulations are institutionalized and clear. Follow the rules, the rules are not correct. Just not letting go is a matter of principle.

4) Corporate culture construction. This is very important. How long a company can have vitality and development potential depends on this. I won't go into details. You can understand.

(3) The next step is the continuous improvement and revision of the system and the implementation, which is equivalent to the internal audit, external audit and second-party audit of ISO9000. It can be said that ISO9000 is a very good management mode. It focuses on a management mode of vertical command system, horizontal contact system and inspection feedback system, emphasizing the satisfaction of resources (including the ability and quality of personnel) and the rigor of operating procedures, in order to achieve strict management, ensure quality, customer satisfaction and ultimately win-win or win-win situation.

(four) the specific management process involves:

The general manager is the top manager of the factory and is responsible for the overall management of the company. He needs to make a quality manual similar to ISO9000, such as product type, product market positioning, business objectives, resource provision (including financial resources, manpower, factory buildings, facilities, technology, etc. ) and the determination of the general direction of factory management. There are many details, including:

1) quality policy and objectives;

2) organizational structure;

3) Responsibility and authority;

4) General requirements of factory management, such as document management requirements, planning and regulation of product realization process, regulation of internal and external communication, resource management (personnel, equipment and working environment), product realization process management (product realization planning, customer-related process management, design and development, procurement, production and service, quality control equipment management) and quality control process management (quality management standards, quality control equipment management) include And there may be many triangle areas, the so-called three no areas, which cannot be involved in procedures and administrative regulations. Comprehensive management focuses on prevention, which usually avoids this kind of loophole, but this kind of problem is usually known only when it is encountered, so it is difficult to think of prevention in advance.

5) Check the achievement of the target, modify the target, ensure the matching of resources, and then form a circular process.

(5) Management documents generally include:

1, General Manager:

1) company-level documents:

(1) Articles of Association, joint venture contract, business license, relevant tax registration certificate, production contract, animal and plant quarantine certificate, organization code certificate and legal person qualification certificate;

(2) Resolutions and minutes of the shareholders' meeting (or the board of directors);

(3) certification of other companies (such as ISO9000, national safety regulations, trademark and patent certification);

(4) shareholder information. (Documents and other supporting documents for shareholders to purchase and hold shares)

(5) Other company-level documents. (I haven't thought of it yet)

2) Company management system documents:

(1) quality manual;

(2) program documents;

(3) Management rules and regulations;

(4) Managing meeting minutes;

(5) Monthly reports and annual reports of various departments of the company;

(6) Management system review documents; (such as management review, internal audit, second-party audit result report, system audit report, analysis and summary of quality objectives, etc.). )

(7) Long-term and effective important technical documents of the company.

3) Information of other key customers and suppliers, market research, information of the same industry, etc.

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2. Administration and Personnel Department:

Human resource management:

1) human resource allocation:

(1) human resource management procedures;

(2) Job description (each department and post)

(3) Provisions on the division of personnel authority;

2) Recruitment:

(1) recruitment system;

(2) Resignation procedures.

3) Training management system.

4) Performance appraisal system: (This is a topic that needs to be discussed at present)

(1) post evaluation system;

(2) the performance appraisal scheme of each department of the factory (including performance appraisal indicators and regulations linked to promotion awards)

5) attendance system;

6) Employee welfare plan, etc.