Work summary, to the end of the year summary, half-year summary and quarterly summary of the most common and used. Here let me take you to see quality personnel work summary report sample 5, I hope to help you!
Quality Summary Report 1
First of all, I would like to thank Mr. Deng, Mr. Lu for giving me the opportunity to become a member of the team of Fudibon, and I hope that the company will flourish in the new year and make great progress. In this period of time, through the company's leadership and colleagues' support and cooperation, the quality of the work of the Department has made certain achievements, but with the company's development plan and TS requirements are farther apart, 20 ____ is the company's transformation and development of an important year, the quality of the company's important functions as a company, plays a role in carrying on the role of the first and the second, as a departmental manager of my 20 ____ years of dereliction of duty has an inescapable responsibility. Responsibility, I now summarize the work of the department in 20 ____ and 20 ____ development planning to make the following summary:
A: the problem point
1: the stability of the quality team is not enough (the reason for which?).
The main performance: personnel mobility is too large, not conducive to the stability of the quality and the development of the team.
2: the parts and standards of the understanding is not clear
Mainly in: know your enemy and know yourself, in doing anything to understand the product, standards and related performance can start. And the current one-size-fits-all take parts for inspection, parts of different corresponding standards are different, all check by memory. The quality of the work instructions made in the form of a virtual reality. (How to do training? How to assess? Supervision work how to do?)
3: managers on-site guidance is too little
The main performance: the focus of quality management is the "three present": the scene, the present thing, and then the shape. Problems occur, go directly to the scene, directly face the physical, directly facing the reality, rather than behind closed doors, for customer complaints only do so complaints, and then imaginative countermeasures, there is no significance, bad will now happen again. (To solve any quality problems are inseparable from the "three present" principle, how to establish a system?)
4: lack of inspection methods and skills
Mainly in: quality is produced, but to ensure that the quality is not out of an important principle of quality,
How to ensure that they do not flow, is to be a certain method and skills, such as the frequency of sampling, the time period and the staff to operate the proficiency and so on. (Methods and implementation are coexisting, the method is certainly important, the implementation of more important)
5: quality of the source of the problem of insufficient management
The main performance: things must have a cause. Mastery of certain control methods for the management of quality is quite beneficial. Such as: the guidance and training of employees, process confirmation, methodology, etc., the stability of the early stage of the quality of the later must be improved. Instead of just going to check. The quality of the product is produced, manufactured, not by inspection, the first time you have to do things right, do it right. (This is the process control, is now our weakest, how to do from material inspection to the finished product shipments in every aspect of the quality can be put in place this is the key)
6: Packaging pull on the classification of defective products is not accurate (defective products is a company to improve the teaching materials, learn the causes of defective products in order to continue to improve)
Second: 20 ____ years of the improvement plan:
1: the classification of defective products is to improve the quality of the product, not by the inspection of the first time to do things right, right. p>
1: all quality personnel for professional skills, quality awareness, work responsibility and other training, the organization of amateur activities to enhance the centripetal force of inspectors.
2: the establishment of supplier quality management and performance appraisal procedures, increase IQC inspection equipment, the quality of incoming materials for strict control. (In the physical properties of the product this piece of how to control, which is now a focus of the quality of work)
3: Statistics of the quality control point data, find the true cause, thoroughly improve.
4: Improve the employee performance appraisal system. Break the existing salary of all inspectors are the same, do and do not do the same, do a good job of doing a bad situation,
5: quality awareness of the improvement: the company's everyone is a quality control officer, there must be a strong sense of quality and cost consciousness, to establish the concept of quality first, the quality of the mentor as a good friend, so that
can have a good working attitude and work efficiency, so that Shoulder the responsibility of inspection, control, prevention and production of qualified products quality, know that no quality consciousness of the staff is not a qualified employee, and a lack of cost consciousness of the staff is not a qualified employee, from the production line to the IQC, suppliers, the formation of layers of firewalls, and actively assist the production line to reduce the defective, improve the quality of production capacity to enhance the quality of the various indicators. Quality as the lifeblood of the enterprise, product quality is not good, will lose the market, no market, the enterprise will lose its life. Therefore, as an enterprise staff, must have the determination and desire to improve the quality of the product, that is, all employees of the enterprise are required to set up a good quality intention
6: Layers of target management: the ministries of target management, according to the company's and department's objectives, subdivided into individuals and groups, to achieve `to be rewarded, and the opposite to be punished.
7: quality standards and limitations of the management
Before doing any inspection to understand the customer's requirements, to have a basis, samples, standards, performance, inspection guidelines are clear in all cases to carry out the work.
8; the management of ready-made
quality to the site as the core of management, to confirm the staff's methods, processes, processes, more to the site, more guidance to employees.
9: visualization management (please first do a company quality management of the Kanban program)
Will be standard samples and bad samples on the site of the entire staff to reveal, form a contrast, personal daily and monthly quality index for notification.
10: the formation of PK culture
The existing packaging to pull two conditions for the management of a person, a manager is responsible for a condition, every day for the statistical QA returns, and customer returns, to achieve the goal of the line of the whole staff to reward, and vice versa for punishment.
11: the classification of packaging and pulling defective products for special management classification and then confirmed by the quality Note: the current stage of the quality of work focus on reference:
1, the product in the company's internal manufacturing process process quality control how to do.
Goal: never let defective products into the next process.
2, the control of the physical properties of the product, which is the lifeline of the company. Peeling, blistering
bubbles, film thickness, salt spray and so on how to do the most effective control.
Three: personal recommendations (purely personal recommendations, for reference)
1: the whole Division system is a mess, there are documents required to implement the requirements are not in accordance with the requirements, and said, written, done completely inconsistent.
2; the company's management of the TS requirements to understand too little to deal with customers and field operations. 3: The rationality and timeliness of procurement to be improved.
4: Departmental KPIs are not thoroughly implemented, which is the basis for promotion and salary increase.
5: Teamwork needs to be improved.
6: Bad repetition, no improvement action.
7: It is recommended that the company conduct 5S selection.
8: the company's overall discipline is too loose
The proposal is good, there are really these problems, which is mainly the problem of our team, is the problem of management. I hope there are more detailed suggestions that we can discuss together.
Summary: For the department 20 ____ years of deficiencies, 20 ____ years will focus on identifying improvements as planned. 20____ the focus of the year: the standard is clear energy saving and consumption reduction Duties are clearly defined rewards and penalties Source management process control Customer first.
20____, 2.5 Report:
Quality Personnel Summary Report 2
Time passes by in a flash, and in the blink of an eye 20____ year is nearing its end, I would like to take this opportunity to wish the company's leadership and all colleagues: Happy New Year! The work goes well!
I served as Deputy Minister of Quality Department for almost a year, although there is no sensational results, but it is also considered to have experienced a period of extraordinary trials and tribulations. Quality is the life of the enterprise, quality determines the fate of the enterprise, as the quality of the last process of the gatekeeper y responsible, very grateful to the company to give me a platform for growth, so that I learned more at work, but also know that I have many deficiencies. Master of my support and care, colleagues to my support and assistance, so that I feel the remote company's warmth everywhere, here I am to the company's leadership as well as all colleagues to express the most heartfelt thanks, your assistance to make me more comfortable in the work, but also because of your efforts to make the company's development to a higher level.
20 ____ quality department in the company's correct leadership to establish the quality of the department's organizational structure chart, summed up our workflow, to our future work focus on the direction.
Product inspection is the last process, often our time is more compact, in order not to delay the delivery date and ensure product quality, our inspectors reported to the customer responsible attitude, do not let go of every possible problem, proactive and other departments combined with communication until the problem is solved.
20____ our work focuses on the following aspects:
First, the study of product testing procedures
Electrical engineering inspection and testing work is one of the important work of electrical engineering, the new release of the construction quality acceptance specification for building electrical engineering construction, which emphasizes the importance of the inspection and testing work, and to do a good job of inspection and testing work is an important responsibility of our professional and technical staff. Good inspection and test work is an important responsibility of our professional and technical staff. In order to adapt to the development of society, so that the company's products to meet the requirements of the 3C, our quality department of all personnel only to continue to learn the inspection standards and experimental requirements in order to be able to competent inspection work.
Second, the coordination and communication between departments
Do a good job coordinating and communicating with the relevant departments, with the workshop to do a good job of quality work, and for the occurrence of bad situation in a timely manner to issue a "rectification notification form", notify the person in charge of the class to adjust in a timely manner and tracking and verification until the problem is finally resolved, and sales, technology, and other readily available to do a good job of communicating with the product product service to lay a foundation for the product after-sales service. Lay the foundation for the product after-sales service work.
Third, the after-sales service of the product
The competition in the market is ultimately the competition for customers, whether it is the sale of products or sale of services, and ultimately customer satisfaction is the test of the success or failure of the marketing work of the standard. 20 ____ As of now we *** after-sales service for 60 times, after-sales service work has been satisfied with the customer, such as: Maike Metallurgy India project, Wenxian People's Hospital, Boai People's Hospital, Jinling Ceramics, Shanxi Qinxiu Longwan Mine, Shanxi Gui Mingyuan, Wuzhi Fourth People's Hospital and so on, only to do a good job after-sales work, the enterprise can be based on the customer's needs to keep abreast of the times, so after-sales service for the development of the market of an enterprise plays a vital role. Only to give customers a full range of high-quality service, in exchange for customer loyalty to the company's products and word-of-mouth publicity.
Fourth, the safety knowledge of learning
Electrical safety is a topic we have not dared to relax, whether it is out of the after-sales service or experiments at home, we put personal safety in the first place, always do "no electricity when there is electricity, electricity when there is no electricity.
20 ____ internal talent training:
In talent training, 20 ____ planned to Zhang Jian to be supervised and assessed, a year down, the employee has the ability to work as a senior technician. Able to flexibly solve the problems encountered in the inspection work and after-sales work, 20 ____ year we will increase the training of Zhang Jian, so that he can take charge of the side, become the most outstanding quality inspection engineers in the quality inspection department.
20____ year our work is not enough in the following areas:
First, the company and the department of communication is not enough, the relevant skills need to be improved.
Second, written documents and electronic file information, did not do regular collation, regular archiving, a set of standardized document management norms in effect.
Third, "quality first" in the company's employees do not pay attention to the idea of the company, did not do a good job of quality first thought inculcation work.
Fourth, the incoming inspection did not catch up
Looking forward to 20 ____, our work focuses on the following plan:
First, ISO quality management system learning and implementation
Second, "three standards" management system learning and implementation
Third, 3C certification learning and implementation
Third, "three standards" management system learning and implementation
Third, 3C certification learning and implementation
Third, "quality first" in the company's staff thinking is not important. 3C certification learning and implementation
Fourth, the technical level of learning
V. Inspection staff training
Sixth, incoming inspection
Seven, to increase the workshop product quality inspection system
Eight, in the quality of the Department of the mastery of a large amount of data on the basis of the deepening of the monthly quality report, in-depth on the whole process of quality management, production processes, service processes, the quality of the company's products and services, the quality of the company's products and services. Production process, service processes to analyze and compare, forming the basis for improvement.
Nine, the improvement of work and quality management part of the work method to adopt target management, set time limits, requirements,
resources and checkpoints, and in the process of discovering and training talents.
X. Departmental management system to improve the internal problem solving, in accordance with the company's development requirements, step by step, adjust the structure and processes to adapt to the needs of the company's development, incoming inspection, factory inspection, after-sales three points, to achieve mutual supervision, checks and balances.
XI, with procurement, technology, production, sales, supply chain and market chain quality assurance.
XII, combined with the Ministry of Administration to increase the training of employees, 20 ____ year to prepare for the autonomous opening of a number of new lectures, including TQM (Total Quality Management) activities, site management, etc., to improve employee awareness and work skills.
The company's development is a long way to go, it is an honor to be with you in the *** with the difficult 20 ____ year, we also know that we have a lot of shortcomings, in the new year we will work harder to correct their shortcomings, adhere to the quality of the product is the lifeblood of the enterprise's philosophy, we will work hard to do a good job as always, the company's quality control, support production, better control of production sources. We will make unremitting efforts, as always, to do a good job of quality control of the company, support the production, better control of the production source and process quality, and all the staff of the company together for the company's development and take-off contribute our wisdom! We firmly believe that under the correct guidance of the company's leadership, remote tomorrow will be more brilliant.
Quality Summary Report 3
In the past 20 ____, in the company's leadership at all levels and colleagues in all departments of the strong support and cooperation, the Department of Quality Control basically completed all the work, the annual production and sales of production output and sales was a significant increase in the trend, at the same time, product quality is also steadily improving, while the departments, the various departments, the work of colleagues, the quality control department basically completed all the work, the annual production output and sales were significantly increased trend, while the product quality also steadily increased. At the same time, the product quality is also steadily improving, and all the members of each department, each process in the thought has also been paid attention to, recognize the importance of product quality. In the work of checking the shortcomings and plugging the leaks, preventing and eliminating small steps, and actively cooperate with the work of the quality control department, in order to maintain product quality and stability has played a vital role. The following is a summary of this year's work.
First, market analysis
Our company is in a critical period of corporate development, in the current electrical industry, the era of daylight economy, companies want to occupy a place in the unpredictable market, then the enterprise must have the core competitiveness of the core competitiveness of the construction of the company's guidelines, corporate culture, the management team is inextricably linked to the standardization of the enterprise management is the core of the core competitiveness of the foundation of the composition, but also the core competitiveness of the management team.
The core competitiveness of the company's management is the basis of the composition of the core competitiveness, but also a prerequisite.
Quality Control Department as a part of the company's management team, the focus of the work has always been around the company's overall development goals, and conscientiously implement the company's rules and regulations to fulfill the various types of inspection standards, is responsible for the operation of the company's three systems, raw materials into the factory inspection, outsourcing processing inspection, inspection of the production process, finished product inspection, inspection of the return of the test, routine testing, measuring instruments, after-sales service, and other quality monitoring and electrical maintenance work in the plant, the ideological thinking, and the work of the company's management. and electrical maintenance work in the plant, do not dare to have a little slack thinking. We all know that "operation is the lifeblood of enterprise development, quality is the fundamental development of enterprises", so the quality management work is the key to the normal operation of the company.
Second, the raw materials
Raw materials into the factory have to go through the Department of one by one inspection, so that the qualified into the warehouse. The unqualified products are dealt with in a timely manner, unqualified selection of the use and timely communication with the production department, warehouse and other timely communication and negotiation processing. In the factory before the strict quality control of products, despite this, in the factory products or some should be able to avoid the problem, so the Division I inspection methods and inspection programs need to be further increased to improve.
Third, the work of the existing problems
Production staff to read the map, the map is not clear, resulting in processing errors to rework the direction of improvement: increase the process control, can be effective in advance to find the errors and defects, to reduce the completion of the rework hours; for the quality of awareness, ability to read the map, the inspection standards, process standards, penalties for standards, etc. to carry out publicity and training, to increase the penalties, and the publicity of the risk of improving staff quality awareness, the ability to read the map, inspection standards, process standards, penalty standards, etc. to carry out training, increase penalties, and risk. Improve the quality awareness of employees. Due to ERP limitations products can not be delayed inspection, or even products have been shipped, the inspection procedures have not been. Should be strictly in accordance with the provisions of the system.
Fourth, other work
At the beginning of the year, the welding machine workshop power, lighting cable laying and installation of power supply. Leased factory, dormitory and engineering library power cut change. The janitorial transformer to restore power supply and later withdrawal of power supply. Replacement of power supply cables in the janitor's room. Power supply cut for the new gate. Maintenance of lighting in various offices.
Quality Staff Summary Report 4
In the blink of an eye, 2017 has become yesterday. Although I came to work in the quality department is not long, but in these past few months, for me it is extraordinary days;
During this period of time, with the help and support of my colleagues, I have completed the recent work tasks. Now I understand the work situation to you to make a summary report, please criticize the proof, thank you!
I. This year, the mechanical group in the daily process inspection of the more problematic points:
1. Package problems:
1, non-conventional products; such as neutral English, Traditional Chinese, and other small orders generally show a variety of more than the case of fewer, in this case you need to distinguish between a variety of products corresponding to self-adhesive models. In addition OEM products stickers are prone to customer LOGO printing errors and other phenomena. (Generally the first batch of products are prone to)
2, conventional products; such as proportional integral drive VA3000 series, VA7000 series of intelligent drive wiring diagrams and the actual product wiring diagrams are inconsistent, resulting in the product to the hands of the customer can not be wired to use. (The main reason is due to the product supplier replacement, and the company's inventory of packages have not been replaced in a timely manner)
2. Not according to the order requirements of the operation:
The order is the basis for the production of the product is also our quality control officer to check the product's credentials, so the order of the requirements and precautions to be taken in determining whether the product is NG with the OK to play a very important role.
1, the operator should pay attention to the work of the products used and inside and outside the sticker should be consistent with the customer's requirements I have found in the process of inspection of the package material and the product does not match the situation, and now the operator to note.
2, whether the material meets the BOM table 's requirements.
If the order is the basis for quality control inspection of products, then the BOM table can be said to be the quality control inspection of the product guidebook, the qualified material directly determines the product is good or bad.
3. Incoming material issues:
Most of the products produced by the mechanical group depends on the good and bad incoming material, or the supplier's products, such as valve actuators and valves, electronic components, etc., for the product assembly and packaging process can be detected in a timely manner to reduce the rate of defective products play a very good role.
II. Mechanical group of products in the storage of the main problems:
1. product warehousing finished product inspection problems:
In the product warehousing inspection of the following four kinds of more:
1, the lack of product instructions and certificates of conformity, etc.;
2, defective and good products at the same time in the finished product to be inspected in the area, analyze the reasons for the operator should be not distinguish between bad and good products;
3, the production of the actual product does not match the requirements of the order;
4, the product package and the actual production of products in line with the Department;
3. The total number of batches in stock and the number of defective batches in the current year
The total number of batches in stock in the current year was 1988, and the number of defective batches was 35, with a defective rate of 1.761%
This data was obtained by averaging the data of January, February, March, June, July, October, and December
IV. I put forward to the company's current recommendations
1, departmental management should be used systematic, standardized ideas to regulate the quality control department, production department, technical department, warehouse and other departments of cooperation and operation; for example, the quality control department, the quality control department personnel status is: the quality control department personnel 6, there is a shortage of human resources, although the quality control personnel, including feeding, warehousing, shipping, production of various processes and so on, without the special circumstances can still be adjusted to the human resources, the quality control personnel, the quality control department, the quality control department, the quality control department, the quality control department, the quality control department, the quality control department, the quality control department, the quality control department and other personnel. Special circumstances can be adjusted manpower, if the case of vacation, sick leave and other conditions will be difficult to allocate personnel. Lead to the control of the strength of the workload has increased.
2, the determination of raw materials and finished products standards and other documents are not in place, resulting in the operation of the operator does not have the relevant standard guidelines and operating instructions. For example: poor standardization of packaging operations. There is no reasonable specification.
3, the establishment of a comprehensive departmental quality objectives, including production, quality control, technology, and supplier quality.
4, production should strengthen the production skills knowledge. So that the production can find their own errors, to reduce unnecessary shipping delays.
V. 2017 has unfolded and realized the following projects:
1, statistical reports to improve the quality of records and quality statistics, has now formed the quality of monthly statistics.
2. Improve the company's quality target indicators.
3, standardize the rework operation of the quality problems of the finished products that have been warehoused.
4, now the mechanical group in 2017 the product quality and quantity targets initially formulated as follows:
finished product inspection pass rate of more than 95%, customer satisfaction is more than 90%, the complaint rate is less than 3%
VI. Summarize: for the production of problems arising from the operation, do a good job in the detection of the work for the production of "accurate and timely" test data, while strengthening the communication and coordination between the various production departments, for the production of abnormalities and various fluctuations in a timely manner feedback. Indeed, for the production sector to enhance the "quality" of good service work
Quality personnel summary report 5
Review 20 ____, in the leadership of the support of the Department of Quality Management of the efforts of all colleagues and the company's departments with the cooperation of the work of the Quality Management Group progress The number of customer complaints, the quality of the sales rate, the quality of the cost rate and other quality objectives have been achieved. In this year, in addition to the achievements in the work and a better grasp of the content of the work, through the work of the opportunity I also have a certain growth.
The main responsibility of the quality control department is, through the implementation of quality processes, norms, standards and process control to achieve the reduction of quality problems and quality complaints, reduce quality costs. This year, although the quality control department are newcomers to the quality control business a blank, but in everyone's *** with the efforts of both incoming, outgoing, process inspection, customers, the plant's abnormalities, the company's quality management system to improve and maintain the work of the work are carried out in an orderly manner. Quality control department from the discovery of problems, solve problems, prevent the recurrence of the problem direction to start, strengthen the control of incoming and outgoing materials, reduce the number of customer complaints. At the same time, we have done a good job of conveying and communicating information between the business units and factory departments, suppliers, and responding to quality problems in a timely manner to improve the quality of the problem.
As the head of the Quality Control Department, in addition to doing their own responsible work, but also should do a good job of the department's work plan and work arrangements, and work progress tracking, to ensure the completion of the overall task. In addition to ensure the smooth development of the work, but also should do a good job in the department staff to learn professional knowledge, the maintenance of internal relations and mobilize the organization's internal staff enthusiasm. The QC group has a small number of staff, so there is currently no problem of internal miscommunication. The QC team members are able to clearly **** the same goal, to assist each other's work, learn from each other in the work, the same pace. A good working atmosphere is also helpful to improve work efficiency.
Through this year's study, I have accumulated a certain amount of experience in quality management, and learned a lot of professional knowledge. I have learned a lot of professional knowledge. I have also gained a lot of experience in dealing with people.
Although in this year we have made certain achievements, there is a certain growth. However, whether at work or personal, there are many places to be improved, in addition to the adjustment of the company's organizational structure and 20 ____ the company's performance growth targets, in order to enable the organization to more effectively play its role in the effectiveness of the work for the current shortcomings, I hope that in the new year in the work of the quality control department can be improved in the following directions:
1. Training systematization, standardization. This year, the current is through my personal to bring new employees to the way of training, although such a way to enable new people to master the basic affairs of quality control. But I hope to follow up through the systematic training to improve the personnel's willingness to continue to learn, to increase the various aspects of 'knowledge, in order to enhance the overall quality of personnel, enhance the ability to cope with the problem.
2. Strengthen formal communication with other departments. Previously, because the company's organization is small, so most of the work in the past to take informal communication. But very often, such communication is not effective. For example, in terms of quality improvement. Because of the lack of timely and effective communication, the recurrence rate of the problem increased. We hope that in the new year, through formal communication, for example, quality meetings. Quality problems can be transmitted to the grass-roots level of each employee, so that we really understand the problem and the needs of customers, and to improve.
3. Utilize a variety of statistical tools to strengthen data analysis. At present, the quality control in the statistical analysis of this aspect of the data is relatively weak, I hope that in the future we can make full use of the QC approach, around the discovery of problems, analyze the problem, solve the problem, prevent the problem, the use of quality tools, quality analysis and statistics, quality improvement of the key quality control. In order to reduce abnormalities, reduce the cost of quality losses.
Requirements for themselves:
1. Improve the level of professionalism. At present, although able to cope with the work of the problem. But the face of constantly updated laws, regulations and customer needs, standards, etc. (including quality management, the company's products and environmental hazardous substances, etc.), should be proactive to participate in the company's internal units, a variety of organizations to organize training, and keep abreast of the market, customer needs and changes in standards, etc., in order to enhance the level of professionalism, in the work and customer needs to be able to better cope. At the same time, independent learning management knowledge, good quality assurance department management.
2. Maintain the work of enthusiasm and initiative. A lot of problems can not be dealt with in a timely manner is often the division of labor is not clear, the responsibility of the unit is not implemented in practice caused by. Actively develop the habit of proactive communication, do not wait until someone to ask for confirmation. Maintain a positive and proactive work and a good attitude, to have "not to wait for the whip from the hoof" spirit, the initiative to continue to track. Communicate more with other colleagues.
3. Due to the lack of management experience, there is a big lack of dealing with emergencies and some new problems. Consideration of the problem is not comprehensive enough. I hope that by improving the level of business and continuous accumulation of experience, to improve resilience, problem-solving ability and self-confidence when communicating and exchanging with customers.
20____ is a year full of expectations. It is a new starting point for both the company and individuals. I hope that in the new year everyone in the quality control department can do their duty, do their jobs, and constantly improve and optimize their professional level, in the new year I hope that we continue to *** with the efforts, and strive to 20____ year in the work of all the excellent results.
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