Property training management overview after the experience

March 10 to 14, the company organized Vanke property follow-up internship, thanks to the company and Vanke gave me this rare opportunity to learn training. In the traffic police bureau property management office to follow the internship process feel the management office management personnel streamlined, comprehensive, simple and smooth management process, it is worthwhile for our property staff to learn, learn from.

Traffic Police Bureau property profile: Traffic Bureau Building covers an area of 8356 square meters, a total construction area of 22,000 square meters, including a 21-story main building and two 6-story secondary building, 76 meters high, set office, entertainment, meetings, single apartments as one of the modern building, completed in 2000 officially put into use, by the Shenzhen Vanke Development Property Management Co. The building is managed by Shenzhen Vanke Development Property Management Co. The building has complete equipment system, including power supply and distribution system, water supply and drainage system, fire fighting system, air-conditioning system and building control system, and the main equipments include 8 sets of ABB high-voltage cabinets, 16 sets of low-voltage cabinets, 2 sets of 1,000KVA Shunt dry-type transformers, 1 set of 400KVA Cummins diesel generator, 3 sets of Guangzhou-produced living water pumps, 2 sets of fire spray pumps, 2 sets of hydrant pumps, 3 sets of Trane screw-type chiller units, and 3 sets of fire hydrant pumps, with a height of 76 meters, including offices, entertainment, conferences and single apartments. Screw chiller 3 sets (cooling capacity ***780 cold tons), Japan Mitsubishi vertical elevator 5 sets. Management Office staffing *** there are 41 people, including electromechanical equipment management *** 6 people, with a supervisor, power supply and distribution, central air conditioning, water supply and drainage, fire protection and weak power, elevator five systems each with a technician, each technician is responsible for their own professional systems within the maintenance of equipment maintenance work, and take into account the operation of other professional equipment and all the public *** part of the equipment and facilities of the maintenance, but also rotating on duty.

The Traffic Police Bureau building many management model similar to the information hub building, but the scale of its facilities and equipment and property management focus, requirements are different, there are also differences in management. Through the study of the property management of the Traffic Police Bureau Building and the actual property management operation of the Information Hub Building, we realize that many property management models of the Traffic Police Bureau Building can provide us with reference and improve the property management of the Information Hub Building.

1, the management of facilities and equipment: Traffic Police Bureau building all the public **** facilities and equipment are marked, such as signage or equipment card, equipment name status card. Especially the fire facilities and equipment in addition to the name of the label, but also indicates the use of the method and precautions, to facilitate the participation of all people in the management of the fire, reflecting the fire management, everyone is responsible for. Information hub building in addition to the owner has done a part of the signage, we should be based on this to improve the building of all facilities and equipment marking. Public **** equipment in addition to its own obvious display of the operating state, the other should be added to indicate the state, easy to check the operating state of the equipment, to avoid incorrect operation, troubleshooting in a timely manner, dealing with accidents. Information hub building of public **** lighting has been implemented energy-saving measures, in addition to the temporary removal of some of the lighting fixtures, other than the identification of the switch in accordance with the clear control of the timing of the start-stop, this operation of the lighting labeling switch start-stop method in the absence of intelligent control of the transformation of the method should be fully marked and improve its management methods, www.fdcew.com除楼层的安全人员负责操作落实外, but also requires the entire company All personnel know and participate. Traffic Police Bureau building all the public **** facilities and equipment have a clear responsible person, responsibility to the person, this management mode information hub building should also be improved, that is, the building all the public **** facilities and equipment should be a clear responsible person, responsible person's main responsibility is to ensure the normal use of the facilities and equipment, the process of coordination of all aspects of the work by the person responsible for the implementation of the follow-up, such as the implementation of the company's first-question responsibility system, facilities and equipment as the responsible person's "," the responsible person's "responsibility to the responsible person". The equipment is treated as the "customer" of the responsible person, and the normal use of facilities and equipment is treated as the "demand" of the customer. In addition to the coordination of work in addition to the relationship between the position, should also reflect the functional relationship, each do their jobs, should be responsible for the affairs of your responsibility, its responsibility and exercise of power should also be carried out in accordance with the provisions of the job responsibilities, so as to avoid the relationship between the position, and thus can not be divided into the corresponding duties.

2, the management personnel set: from this traffic police bureau to learn the deepest experience is the management personnel of Vanke property management of the comprehensive coordination ability is very strong. Equipment management technicians, multi-talented, not only familiar with all the management of this specialty, but also understand the basic operation and operation of other specialties, emergency response; other management positions are also based on the actual size and needs of a person concurrently responsible. Because the property management industry is a micro-profit industry, in addition to ensuring the normal operation of property management, should also consider the economic benefits of the company. The information hub building equipment has been put into use for one year, the operation of the equipment is relatively normal, the maintenance staff is more familiar with the operation and management of the equipment, and at the same time, the maintenance staff is also actively involved in the study and training of a variety of professional knowledge in the staff setup should be optimized, reflecting the staff's various comprehensive business skills. According to the characteristics of the building, in order to better make the equipment "operation safety, maintenance and fast", in the operation and maintenance of equipment management should be more thoroughly divided, equipment operators are responsible for equipment system system backbone part of the management, in order to ensure that the equipment operation safety is the main, 24-hour shift, to ensure that the building power supply, water supply and other basic needs; equipment maintenance personnel are responsible for the maintenance of the equipment system end part of the maintenance, directly facing the customer, in order to serve the customer as the main, and the equipment maintenance personnel are responsible for the maintenance of the equipment system, directly facing the customer, to serve the customer as the main. Facing the customer, to serve the customer as the main, fast for the customer to provide services, simplify the links in the repair process, improve the maintenance of the timely rate. Such as elevator management can be summarized into the operation management of the equipment, 24-hour tracking management (because the elevator has been entrusted to a professional maintenance company standard maintenance, less impact on the management); water supply and drainage end of the equipment maintenance to the maintenance staff to comprehensive maintenance, both to avoid misunderstanding of the customer for the management of the multi-gate, but also reduce the overlap of the maintenance staff. The building's fire system equipment from their own maintenance, to entrust professional fire company maintenance, the corresponding management personnel should also be streamlined, the main business is the fire center shift monitoring, emergency response, supervision and maintenance matters, and the corresponding coordination work. Other departments and shifts can also be based on the actual operation of the post merger, the relevant work by a responsible for reducing the coordination of the link.

3, service information transfer: the traffic police bureau property management information transfer quickly, the building's fire center is also the center of information transfer, repair, cleaning and other services through the fire center of the phone or walkie-talkie information transfer, (paid services through the contact sheet processing, the same as the management of my company) and in the fire center of the duty record sheet on the record, in the completion of the service, the responsible person to the fire center to sign the confirmation of the service provided by the responsible person to the fire center. After the completion of the service, the person responsible for providing the service will come to the fire center to sign and confirm. In the process of this service, the fire watchman also tracked the implementation