To understand the customer's name, the first front desk offense, through the number of phone calls to try to solve the customer's responsible for the last name, here assuming that the customer's last name is Li, although the customer's full name front desk or not give me a transfer, but a little bit of gain, and then continue.
Through a lot of market research, you can find the customer's personnel department and sales manager's contact information.
Little D:Hello, hello, are you the XX manager?
Customer personnel manager: Hello, I am. May I ask who you are?
Small D: I am XX company's small D, listening to friends say that your company xx this piece to do very well.
Customer Personnel Manager: Yes, may I ask what you do?
Small D: Our company is to do xx program, friends say you have a need for this piece, so I want to understand your company this piece we can provide you with what help.
Customer Personnel Manager: Yes, but this piece of you may have to look for the Ministry of Engineering, we are here in the Ministry of Personnel.
Small D: Oh, good, good, thank you, by the way, is not that Li labor in charge?
Customer Personnel Manager: En, yes, he is in charge.
Little D: that's great, you see how I should contact him directly?
Customer Personnel Manager: This you find the front desk, he will help you transfer.
Little D:En, good, oh, by the way, Li tool body is how to call it?
Customer Personnel Manager: It should be Li xx, you call and ask the front desk.
Small D:Okay, okay, thank you so much. If you can have the opportunity to cooperate with your company, we must pay you a visit.
Customer Personnel Manager: You are very welcome, I wish you success.
With this important information, I can call the receptionist girl to find the key person
And so manipulated the phone
Small D: Hello, hello, help me transfer Li XX.
Sister: May I ask you are?
Small D:I am XX company small D.
Sister: Okay, you wait a moment.
Transfer in
Li Gong: Hello, hello, where?
Small D: Li Gong, hello, I am XX company's small D, I listened to my friend introduced that your company do water purifier do particularly good, we are here to do the touch of the water purifier program, listen to my friend said that your side is useful, so with you to contact, to see if it is possible to give you some reference to the design of the program?
Mr. Li: Which friend introduced you?
Little D: Uh, oh, like your company words in the industry is considered a leading, high visibility, many friends know your company.
Li Gong: Who is it? If you don't say it, I'll hang up the phone.
Little D: also one of your previous suppliers, you may not recognize him.
snap, the phone hung up 。。。。
So hard to find a clue actually so broken. Is it so easy to give up? Absolutely not, began to reflect, Li Gong why will hang up the phone, stemming from my first sentence, said a friend introduced, the customer feels curious, asked who introduced it is not too much, just a little D's answer some hesitation, so that the customer feels not sincere enough, there is no degree of trust, the customer naturally do not want to continue to chat.
After finding the root cause of the problem, once again drummed up the courage to manipulate the phone.
Small D: Hello, Li Gong Hello, I just gave you a phone call to the XX company's small D,
Li Gong: How is it again you?
Small D: Just now is really sorry, in fact, your company is really very famous, so our company to do some understanding of your side, know that your side is useful to some of our water purifier touch program, specially with you to contact you, I hope that there is an opportunity to cooperate with your side, to provide your company with some better programs for reference.
Li Gong: En, things are how is how, you do not say who introduced me certainly know you are in the fool. See you so persistent and call over, that you are still very sincere with our cooperation. What brand are you?
Small D: really thank Li Gong's understanding and tolerance, we are doing XX brand, Taiwan listed companies, we are his controlling agent, many years of research and development experience, has been widely used in the market.
Li Gong: En, this brand we have heard of. Your program can be certified? How about anti-interference capability? There are no new samples?
Small D: Yes, yes, indeed, we have done this for many years, we can pass the certification, anti-interference is also very good, but about the specific product details of our program for fear of the phone in a sentence or two can not speak, I would like to take our FAE over to visit you some other day, to give you specific details to talk about it, do you think so?
Mr. Li: It's okay
Little D: What time is more convenient for you?
Li Gong: next week.
小D：好的好的，谢谢李工，那你看是下星期一还是周二方便点呢？
Li Gong: Monday is a bit busy, then Tuesday.
Small D: good good, then next Tuesday at 2:00 pm I brought our company's FAE over to meet with you face to face, you see you can not leave your cell phone number? I'm sure you can leave your cell phone number, so it's easy to get in touch with you first.
Li Gong: XXXXXXXXXXXX
D: Okay, yes, I have some information on this side can first provide you with a look, you see the convenience of adding your QQ? I will send the information to you.
Li Gong: QQXXXXXXXXXX
Small D: Well, then I will add you, we see you next Tuesday, I wish you a happy weekend.
Li Gong: Okay, thank you.
Do project sales buddies can learn from this combat telemarketing how much dry goods it, I hope you more I exchange.