Community health service activity design program model
To the rural public **** health work as the main body, change the concept of service and service attitude, improve the construction of community health service network; market-oriented, innovative business ideas and business concepts, the following is the community health service activity design program I have carefully prepared for you 3,. Welcome to read.
Community health service activity design program 1
A focus
(a) continue to promote the reform of the personnel distribution system, the introduction of the staff appraisal of the last processing system.
I hospital personnel distribution system reform after nearly three years of implementation, has made certain achievements and experience, but there are still many imperfections, such as assessment standards are too general, some are not very targeted, some inconvenient to operate. This year, the appraisal program should be further revised, and the provisions that are difficult to operate in the appraisal work should be further refined and quantified. We should make full use of the hospital information system to accurately count the personal workload, establish and improve the post appraisal system, and formulate quantitative appraisal elements, so as to make the appraisal standards more scientific and reasonable. In order to promote the improvement of service efficiency and quality of service, and to increase the assessment efforts, this year, the introduction of the last-place processing system in the end-of-year assessment of employees. The main contents of the last place treatment assessment are medical ethics, quality of work and labor discipline, etc. For those who score less than 80 points in these aspects of the year-end assessment of the last place, the hospital will be given to the suspension of the post, to be laid off or laid off treatment. The distribution program will be measured and adjusted according to the actual situation of the hospital.
(ii) Occupy the field of community health services to broaden the medical market space.
To adapt to the changes in the medical market, it is necessary to update the traditional concepts and establish a new concept. In accordance with ? Health work should be people-oriented, health-centered, rather than disease-centered? The hospital plans this year to adjust the hospital's human resources based on the anti-preservation department, according to the difference in personal ability and the difference in the geographical location and demographic structure of the village of responsibility and the number of the hospital staff will be divided into 11 community health service groups, and strive to improve the community health services, so that the work of quantification and refinement.
Taking the village of responsibility as the center and health promotion as the goal, providing integrated services to the community population, forming a new model of community health service stations discovering patients for the hospital and transferring hospitalized patients to the community health service stations during the recovery period to amplify medical resources. Through community outpatient clinics, family outpatient clinics, family hospital beds, health lectures, periodic physical examinations, health counseling, and other means, we provide the general public with prevention, medical treatment, health care, rehabilitation, health education, and family planning technical guidance represented by the ? The six-in-one health service model. The health service model.
Further improve the community health service station management system, for the community health service station medical service characteristics and functions, the jurisdiction of the community health service station people, money and materials for unified management: one is to actively implement the two-way referral system; the second is to strengthen the management of medicines; the third is to strengthen the management of the attending physician. Thus, we can walk out of a road of development that can meet the needs of community health and save resources at the same time. This requires us to improve the quality of service on all fronts, and actively develop new service areas in order to attract the masses, community services in order to have a broad market.
(C) further adjust the hospital revenue structure, so that the hospital's economic development into the fast lane.
Our hospital business income structure after last year's efforts to adjust, medical income has risen to 43% of the total business income? The total revenue of the business? greatly increased, the hospital's available financial resources have been significantly strengthened for the hospital economy into a benign development laid the foundation. In order to rationalize the income structure of the hospital as soon as possible, so that the hospital's economic development into the fast lane, this year, we still need to continue to adjust the structure of the hospital's income, this year, the proportion of medical income should be increased by 3% on the basis of last year's annual total business income than last year's increase of 8%, striving for 10%. Therefore, the hospital staff is required to establish a sense of the overall situation, work actively, and strive to generate income, and strive to complete this year's economic indicators issued by the hospital tasks.
(D) continue to implement? The hospital is a new technology. strategy, and constantly enhance the comprehensive strength of the hospital.
1, highlighting the focus, strengthen the construction of disciplines, and gradually rationalize the talent structure.
Grasp the discipline construction is to improve the foundation of medical quality, is an important guarantee of hospital development. For my hospital discipline construction is not quite standardized, specialty advantages and features are not yet obvious, the phenomenon of talent is very serious, from this year onwards the hospital will be the direction of the development of contemporary medical technology and the actual situation of the Department of the combination of the starting point of the disciplines of the structural adjustment, give full play to the regulation of the market, the market space for those who have a larger development of the discipline of the better to increase the support, in the beds, staffing and financing of key inputs, highlighting the key points, and the development of the hospital. We will focus on investing in beds, personnel and funding, highlighting the key points, developing the strong points and supporting the specialties. There is a plan to send doctors out for further training according to the development needs of the discipline, with special emphasis on the development and cultivation of young doctors with low seniority and low titles. This year and next year, focusing on the arrangement of middle-level cadres and business backbone to go out for further training and training, relying on the teaching advantages of well-known hospitals to improve the professional and technical level of medical personnel, so that as soon as possible to become a hospital in the field of disciplines, and create the conditions for a number of leading disciplines and backbone of the business to continue to expand the field of health care services, and gradually form a? People have no I have, people have I excellent, people excellent I new, people new I fine? The new pattern, comprehensively enhance the comprehensive strength of the hospital.
2, to carry out various forms of continuing medical education, and constantly improve the business level of medical personnel.
① Self-study: the rapid development of medical science requires medical workers to establish lifelong learning, continuous innovation aspirations. This year, the hospital will increase the supervision of medical staff self-study efforts, the organization of the stage and end of the year examination, the results of which are included in the evaluation of the department. Self-study content mainly to? Three basic? Theory and skills-based. ② further training: this year, there will be a plan for the development needs of the discipline to send young doctors out for further training, in principle, the initial training in the city's teaching hospitals, and again in the teaching hospitals outside the city for further training. ③ distance education: relying on modern distance education network, the opening of high-quality network courses, organized once a month, collective teaching and learning, there are plans for special lectures.
3, increase? Science and technology hospital? Investment, and further improve the medical infrastructure.
In order to further improve the medical conditions, improve the quality of medical care, this year the hospital on the medical facilities of each department to carry out a cleanup. Update those who use longer, less efficient equipment, while focusing on the consideration of some of the projects that can quickly produce benefits, relying on advanced instruments and equipment, to enhance the level of diagnosis and treatment of hospitals. 20 - year replacement of 200mA - a light machine, replacement of automatic biochemistry.
(E) medical business collaboration to expand the hospital's market influence.
With the gradual liberalization of the state medical market, to the health care unit has brought increasingly fierce competition and unprecedented challenges, in the market economic environment, who grabbed a step ahead, will be given priority to the development of space. The smaller the share of a hospital in a fiercely competitive market, the more likely it is to lose its proper status and role. In order to expand the radiation capacity and influence of hospital services, to meet the dual needs of consumers and hospital development, with the market concept of operation and management of hospitals, to achieve regional health resources **** enjoy, strengthen the staff's sense of service, quality and competition awareness, enhance the hospital's level of service is particularly important. This year, the hospital has strengthened its collaboration with the General Hospital on the principle of complementary advantages, resource ****sharing, equality and mutual benefit to achieve ****same development, effective utilization of regional health resources, and to improve work efficiency and the two benefits. The development of such business collaboration can not only strengthen the communication and contact with the General Hospital, but also promote the improvement and development of our hospital's business, not only solve our technical difficulties, but also send difficult and urgent patients to the General Hospital to meet the needs of the development of the General Hospital. All departments should actively respond to the hospital's initiatives and effectively change their concepts to provide quality and efficient services to patients and various medical units.
(F) standardize medical behavior, strengthen the quality control of medical links, improve the quality of medical care, and eliminate medical accidents.
With the continuous improvement of social requirements for medical quality and changes in the medical legal environment and its legal rules, the legal risks of medical behavior are more and more prominent. Prevention of medical malpractice is an important part of avoiding medical legal risks, and standardizing medical behavior is the key to preventing medical malpractice. Many disputes in medical work are caused by irregularities in medical behavior, so this year the hospital must standardize medical behavior as an important task in medical quality management, improve the medical standard of common diseases in our hospital, and strengthen the control and real-time monitoring of key links in the medical process affecting the quality of medical care. Focus on the control of the third-level physician checkups, the third-level physician surgical scope, the hospital consultation and handover work and critical patient resuscitation.
1, highlight the key points, improve the system. To focus on the quality of medical care, according to the health care system, medical behavioral norms and medical technology norms and their operating procedures, improve the system, and prepare a concise and operational entry, to promote the rules and regulations really fall into the medical work, various medical positions, each diagnosis and treatment links, and the establishment of a corresponding evaluation system.
2, the implementation of the three physician room system. The three doctor's visit is the hospital's most basic and important medical activities, is the patient can get a timely diagnosis, the key to treatment, but also the higher level of physicians on the lower level of physicians to carry out an important form of clinical teaching, physicians at all levels through this system closely together, a level of supervision, a level of responsibility for the first level, in order to detect problems in a timely manner, timely corrective action. Although our hospital has developed a three-level physician room system, but in the actual implementation has not really in place. In order to supervise the implementation of the three-stage physician checkup system, from January 1, the hospital will implement the management of the dean of the business checkup system, the management of the dean of the weekly clinical departments under the management of a business checkup, inspection, assessment of the department of the three-stage physician checkups to standardize the medical process of malpractice.
3, the strict implementation of the hospital developed the relevant provisions of the perioperative management. Perioperative period is the most important period of the surgical system inpatient diagnostic and therapeutic activities, but also a critical period of medical investment, diagnosis and treatment content, high quality of medical requirements. In the perioperative safety management to highlight the process management, strengthen preventive measures.
4, strengthen the standardization of medical writing, improve the quality of medical records. The quality of medical records is the specific embodiment of medical quality and medical level, but also an important aspect of the overall level of the hospital. This year, we should take the writing of medical documents as the focus of quality management, in order to grasp the quality of medical records to drive the medical and teaching work. Seriously study and strictly implement the new medical record writing specifications, standardize and unify the format and content of medical documents. Strengthen the connotation quality of medical record writing, to avoid missing items, omissions, statements do not make sense, not standardized, scribbling, incomplete records, untimely, inaccurate, medical records in the form of form and other phenomena, through the medical record writing training, competitions, inspections, competitions and other forms of communication, to improve the quality of the connotation of the writing of medical records.
(VII) fully utilize the hospital information system to improve hospital management.
Computer management is a powerful means of modernizing and standardizing hospital management, is a change in the internal management of the hospital, is of great significance. Its use can bring at least the following three aspects of the benefits: First, it can standardize the hospital's processes, improve the efficiency and quality of the hospital's work; Secondly, through the computer management, to avoid the phenomenon of running, risking, dripping, leaking; Thirdly, the hospital's medical data into the network, for the next step in the decision-making support to provide a basis. Therefore, all departments should closely cooperate with each other, strengthen the staff's personal familiarity with and mastery of the system, improve the efficiency of work as soon as possible, and lay a solid foundation for the full implementation of microcomputer management in the hospital in the future. The information administrator should formulate the relevant management system and operating procedures according to the actual hospital to ensure the normal operation of the hospital information system.
(H) the full implementation of the hospital affairs open system, consciously accept the supervision of the community on medical services.
In order to further enhance the transparency of medical services, so that patients and the public enjoy the right to medical information and supervision, according to the spirit of the relevant documents of the spirit of the requirements of the higher level, the hospital from January to implement the system of openness of the affairs of the hospital to the community, the masses are most concerned about the most sensitive affairs of the hospital to the community to open up, and consciously accept the community's supervision of health care, and to further strengthen the relationship between doctors and patients and to promote reform and development of medical and health care undertakings.
These are the most important issues for the public.
(ix) to further strengthen the construction of the hospital, establish a good social image.
The good or bad hospital style is directly related to the rise and fall of the hospital, we must adhere to the policy of correcting and constructing, treating both the symptoms and the root causes, strengthening the construction of medical ethics and medical style, and further improve the attitude of service, and consolidate the optimization of the development of the environment and the results of the review of the style of work. Continue to carry out the activities of creating health units for public satisfaction, and implement the hospital-wide ? Affectionate service. This year, the hospital will? Kindness service? The development of the situation included in the evaluation of the content of the department, I hope that the department combined with the requirements of the document issued by the hospital last year, and will effectively take this work as a change in style, improve the service of an important work to grasp the real good.
(10) continue to grasp the staff of the legal education work, and strive to improve the staff's legal awareness and legal concepts, to ensure that no illegal cases occur. Strengthen the study of the legal system, the requirement to do everyone? Know the law, understand the law, abide by the law? The company will continue to strengthen the study of the legal system and require everyone to know the law, understand the law and abide by the law. Kickbacks The incident of kickbacks will be eliminated. The party branch as the main body to strengthen the ideological and political work, and strive to build a harmonious relationship between the cadres, colleagues, doctor-patient relationship.
Second, other tasks
(a) to strengthen the construction of emergency response mechanisms, enhance the ability to respond to emergencies in public **** health incidents, improve the response to emergencies in major public **** health incident work of the plan and the construction of medical treatment system. Establish a team of ? pull out and fight? s medical emergency team to adapt to the remote mountainous areas and tourist attractions rescue needs.
(2) further improve the epidemic information reporting system and preventive and control measures, strengthen the software construction of the hospital infection management system, strengthen the knowledge of infection and protection skills training, improve the self-protection ability of health care workers. Grasp the nosocomial infection management, reduce the rate of nosocomial infection, reduce the rate of underreporting.
(C) continue to do a good job of health supervision and disease control. The hospital and the prevention and protection section signed a target responsibility system; the establishment of a reward and punishment system, do a good job in the prevention and control of key diseases such as SARS and highly pathogenic avian influenza, adhere to the prevention and control of the main, conscientiously implement the prevention and control measures to strengthen the monitoring of epidemics, and to prevent recurrence of epidemics.
(D) strengthen leadership, the implementation of responsibility, and seriously do a good job of comprehensive management of the work.
(e) implement the family planning policy, put an end to the violation of family planning policy, do a good job in the hospital cadres and workers of the ring pregnancy test registration, and actively cooperate with the government to do a good job in family planning technical services.
(F) further standardize the logistical support system and reduce the operating costs of the hospital.
(vii) Completing the directive tasks assigned by the higher authorities.
In the medical market competition is extremely fierce today, we have to seize the opportunity to meet the challenge, for the town's people's health, for the new round of development of our hospital to make new contributions.
Community Health Service Activity Design Program 2
First, the main tasks
In accordance with the requirements of the health education work norms, to do a good job in health education and health promotion of all work tasks. Around influenza A, AIDS, tuberculosis, tumors, hepatitis and other major infectious diseases and chronic diseases, combined with a variety of health day themes to carry out promotional activities. In particular, it actively carries out? World Tuberculosis Day? World Tuberculosis Day, World Health Day and World Health Organization Day. World Health Day World Health Day National Vaccination Day World Health Day Iodine Deficiency Disease Prevention Day World Health Day World No Tobacco Day World No Tobacco Day World AIDS Day and World AIDS Day. Continue to do a good job of broadcasting the dissemination materials of the AIDS prevention and treatment program for migrant workers, migrant workers and urban migrant workers. According to the Emergency Response Plan for Sudden Public **** Health Incidents, carry out mass education on health safety and prevention, and improve the ability of the public to deal with sudden public **** health incidents. Strengthen the construction of health education network information and promote the standardization of health education network information. Strengthen the standardized management of health education files.
Second, the main measures
(a), sound organizational structure, improve the health education work network
The perfect health education network is to carry out health education work of the organization to ensure that effective measures, we will combine the actual situation of the community to adjust and enrich the health education volunteers to strengthen the training of health education volunteers; organizations actively participate in the city, the district, the CDC department organized various types of training to improve the health education of the community. Departments to organize various types of training to improve health education workers to improve their own health education capacity and theoretical level; health education work in the center of the work plan, the health education work really down to earth.
(ii), increase funding
plans to purchase new cameras, computers, printers and other equipment, printing health education promotional materials, to ensure the smooth operation of health education.
(C), planned health education activities
1, organized health education lectures
Regular monthly health education lectures, no less than 12 times a year. Based on the needs of residents, seasonal diseases to arrange the content of lectures, according to the seasonal changes to increase the content of hand, foot and mouth, influenza and other epidemic infectious diseases to choose a relatively rich clinical experience, strong expression of the doctor as the main speaker. Each lecture is carefully organized, arranged and notified before the lecture, and after the lecture, we accept consultations and distribute relevant health education materials to pass health knowledge to as many residents as possible. (Attached is a schedule of health education lectures)
2, carry out public health consulting activities
Using the World Tuberculosis Prevention and Control Day, World Health Day, National Iodine Deficiency Disease Day, World No Tobacco Day, National High Blood Pressure Day, World Mental Health Day, World Diabetes Day, World AIDS Day and other various health theme days and the jurisdiction of the focus of the health problems, to carry out health consulting activities, and in accordance with the theme of the Distribute publicity materials.
Community Health Service Activity Design Program 3
I. Strengthening the awareness of community health service brands
1, and actively strengthen the cultivation of community health service talents.
2, do a good job of creating a model center, respond to the call of the government's health care reform, on the basis of the original to a higher level.
3, according to the national basic public **** health service norms (20 - year version), for the "norms" within the nine categories, in strict accordance with the requirements of standardized management.
Second, the implementation of community health services guidelines and policies
Implementation of the higher health authorities on community health services guidelines and policies, to eat up the spirit of each document issued by the higher levels, and seriously plan the implementation. Continue to strengthen maternal and child health care and health education, and promote the implementation of basic public **** health services gradually equalize the measures.
Third, improve the organization and management to enhance the service capacity
Further improve the organization and management of community health centers and system construction, enhance service capacity. This year will continue for the jurisdiction of the resident population to establish a unified, standardized health records of residents, focusing on the elderly over 60 years old, women and children, chronic patients and other key populations of the archives. The established health records are managed through standardization to give full play to the substantive role of health records. On the basis of updating the health records of residents under the jurisdiction, the coverage rate of the established records is planned to reach 80%. Meanwhile, health management of the chronically ill elderly has been strengthened. Actively explore the implementation of ? The first diagnosis in the center, go to the hospital for serious diseases, two-way referral, hierarchical responsibility? The first time I saw this, it was a very good thing that I was there.
Fourth, efforts to improve the level of community health services team
1, to strengthen the training of community health services personnel, untrained personnel to continue to participate in the municipal health administrative department recognized general practitioner and community nurse post training and various community health services skills training.
2, continue to carry out general practice team training, adhere to every Thursday afternoon to organize the center staff to learn about general medicine and community health services in the new concepts and new skills.
V. Improvement of the main functions of community health services
(a), conscientiously implement the system of preventive health care
1, to grasp the overall health status of the residents of the district and the main risk factors affecting the health of the residents, and to seriously develop the community health promotion planning and implementation plan, in the active cooperation of the street office, at least once a month to organize health education lectures, according to the ? Health Promotion Day? and sudden public **** health events to determine the theme of publicity, to provide targeted scientific health information.
2. The main indicators of preventive health care for the community's resident population are at a good level.
(1), the statutory infectious disease reporting rate of 100%;
(2), children under the age of 7 years of age health care management rate increased year by year;
(3), maternal health care management rate increased year by year;
(4), the proportion of patients over the age of 35 years of the first visit to measure the blood pressure of not less than 90%;
(5), the elderly aged 60 years old and older. hypertension standardized management of not less than 85%, and the establishment of special health management files.
(2), to provide residents with convenient, fast, high-quality medical services.
1, general practitioners proficient in the relevant basic theory and basic skills knowledge, correctly deal with common health problems in the community.
2. Provide timely home visits, home visits and other family health services. Dynamic services for special populations.
3. Continue to carry out Chinese medicines, acupuncture, tuina, fire pots, compresses, gua sha, fumigation, acupoint injection Chinese medicine services.
(C), improve rehabilitation and family planning technical services
1, continue to carry out family planning technical guidance, contraceptive distribution and counseling point services. Help key targets to implement contraceptive measures, carry out contraceptive education and raise the rate of people's knowledge of contraceptive and birth control measures.
2. Making full use of the resources of the rehabilitation station, professional and technical personnel to guide rehabilitation patients to do rehabilitation exercises.
(D), improve the ability to deal with public **** health emergencies.
1, seriously study the "Chinese People's **** and State Infectious Disease Prevention and Control Law" and "Emergency Regulations for Public **** health emergencies", and timely development of emergency plans for public **** health emergencies.
2, seriously cooperate with the relevant departments at higher levels to carry out the prevention and treatment of AIDS and tuberculosis. Further strengthen the hand-foot-mouth disease, influenza A and other infectious diseases prevention and control of publicity.
3, improve the hospital sensory management system, strengthen the disinfection treatment and quality control and other work to strictly implement the "Medical Waste Disposal Methods", medical waste disposal rate of 100%.
Six, strict supervision and management of community health services
1, regularly meet the health administrative departments of the center of supervision and inspection, and seriously rectify the problems in the inspection.
2, seriously accept the health administrative departments of the community health service personnel for health care management laws, administrative regulations, departmental rules and regulations and diagnosis and treatment of nursing norms, routine training and medical ethics education.
3, seriously study the prevention and treatment of medical malpractice plan to strengthen medical quality management and prevention of medical accidents.
7, to carry out health management
With the rise of diseases caused by poor lifestyle, medical costs are unbearable, bringing a heavy burden on families and society. Realizing the strategy of moving forward and mobilizing patients treated by hospitals to return to the community after recovery for effective management of their overall health and diseases is one of the important tasks of our community health service workers. In the new year, we will try to start the health management work, emancipation, bold innovation, plans to operate health education and chronic disease management pilot work, organizing our hospital to hold lectures on disease prevention and treatment of knowledge, at the same time, exhibition boards and other forms of extensive health education to children, adolescents, the elderly, chronic diseases, intellectuals and other high-risk groups as the focus of missionary groups. Aim to enhance the overall health of the population under the jurisdiction.