Taizhou Dental Hospital is a stomatological specialty hospital integrating medical treatment, scientific research, prevention and health care approved by the Department of Health of Zhejiang Province and the Bureau of Health of Taizhou City, as well as a designated medical institution of Taizhou City Urban Employees' Basic Medical Insurance.
Taizhou Dental Hospital, the predecessor of Taizhou Stomatological Hospital Outpatient Department, the hospital now has 1800 square meters of medical rooms, with 30 dental chairs, a high standard of oral implantation operating room and maxillofacial surgical operating room, a completely independent and closed disinfection and distribution centers and oral radiology diagnostic center, opening the oral medicine, oral and maxillofacial surgery, restorative dentistry, orthodontics, oral implantology, Oral and Maxillofacial Surgery, Oral Prosthetics, Orthodontics, Oral Implantology, Oral Mucosal Disease, Oral Aesthetics, Children's Dental Disease Prevention and Treatment and Oral Preventive Health Care Center, VIP Reception Center
Taizhou Dental Hospital
Address: No. 10-1, Jiefang South Road, Jiaojiang District
Baiyunshan Gas Station? -? Bus Station
Bus: ?109 Road ?112 Road ?118 Road Inner Ring 132 Road ?902 Road
Hospital customer service job duties are:
1. Under the leadership of the manager, responsible for the daily management of the customer service department, coordinating the relationship between the various departments, to facilitate conditions for work.
2. Be familiar with the work procedures, service standards and job responsibilities of the hospital departments, and be able to work effectively.
3. Understand the clinician's professional expertise, reception skills and recent activities in the hospital, etc., ready to do a good job of patient education and moderate sales promotion.
4. Communicate and implement hospital documents in a timely manner, so as to achieve the layout, inspection and results.
5. Do a good job of staff ideological work, mobilize the enthusiasm of the staff, play its team spirit, to provide customers with subtle, high-quality service.
6. Check the staff's appearance, service attitude, hygiene and environment, and put forward rationalization proposals.
7. Help employees to solve problems encountered in the work, and deal with work errors and emergencies in a timely manner.
8. Establish the concept of customer-centered service, using the accuracy of information to stabilize and develop potential customers.
9. Regularly organize departmental staff for business training and assessment, and constantly improve work efficiency.
10. Abide by the confidentiality of customer information.