2018 is coming to an end in the blink of an eye, and our entire department has gained a lot from this year’s work. Looking back on 2018, we still have a lot to improve. The following is the "2018 Quality Department Year-end Work Summary" that I carefully compiled for you. The content is for reference only. I hope it will be helpful to you. 2018 Quality Department Year-end Work Summary 1
Spring turns to winter, cold and heat change. In the blink of an eye, 2018 has quietly come to an end. We will enter a new year again, looking back on what is about to become the past. In 2018, under the correct leadership of the company’s leaders, all staff of our quality department united and worked hard to overcome various difficulties and ensure the certification and subsequent development of the food safety management system. Over the past year, the quality department has been seeking solutions in difficult situations. Development, looking for opportunities amidst challenges, and achieving new breakthroughs in various tasks. The work of the past year is summarized as follows:
1. Review of the main work of the Quality Department in 2018
2018 is a very extraordinary year for the company. It is an unforgettable year. It is also the year when the quality department faces the most arduous and arduous tasks. Under the correct leadership of the company’s leaders, all the staff of the quality department have focused on the food safety management system. Focusing on certification and product quality, we strive to build a food safety management system, actively and conscientiously perform the responsibilities of the food safety management system, strive to improve supervision and technical service capabilities, and play a role in the certification of the company's food safety management system and the construction of the production quality management system. Playing an irreplaceable role, production quality supervision and services have obviously achieved remarkable results.
2. Current problems in the quality department
The quality management department is the core department of the company. The food safety management system gives it independent quality veto power and is at the forefront of the operation of the quality management system. Due to the constraints of many objective factors, the full performance of its functions has been affected. The overall performance is as follows:
(1) Institutional reform and capacity building are in the initial stage of development and improvement
The company has just passed the certification of food safety management system, but it is still a long-term and arduous task in the future to truly update the old concepts of traditional management ideologically, accept and understand and firmly establish the new concepts of food safety management system. , because on the one hand, the standardization and proceduralization of work require employees to actively and consciously complete it, and on the other hand, they require the constraints of external management systems to regulate their behavior. At present, quality supervision capabilities, technical service levels, and R&D innovation capabilities are still far behind those in the same industry. System and mechanism reform and capacity building are in the initial stage of continuous exploration and improvement.
(2) The overall management scope is weak and lacks vitality
Quality management is an important part of the company's management activities, with major regulatory responsibilities. It is a key department for the company's functional performance and technical support. However, the responsibilities and powers given are not equal, and the management model that emphasizes obligations and neglects rights has obviously affected work efficiency.
(3) The overall quality of personnel needs to be further improved
The company has put forward higher requirements for the operational skills and overall quality of inspectors, and our inspectors need to further improve their operational skills. skills and own qualities. The staff lacks practical experience, has weak independent judgment and analytical problem-solving abilities in the production quality management process, and lacks work innovation ability.
(4) The independent right to implement quality veto is not in place
The company does not provide enough support to the quality management department’s supervision work. Sometimes it only considers the company’s immediate economic benefits and abandons quality principles, causing quality problems. There are loopholes in the daily supervision of the management department and it is a formality.
3. Key tasks in 2019
(1) Improve the quality of quality management staff
First, establish a regular learning and training mechanism to improve the quality of inspectors Second, continue to stabilize the team of quality inspection personnel to strictly control the quality of products and materials, prevent substandard materials from being put into production and unqualified intermediate products from flowing into the next process, and prevent substandard products from leaving the factory for sale.
(2) Strengthen supervision and management
Strictly follow the provisions of the "Food Safety Management Law" and "Good Manufacturing Practices for Drugs" and increase the daily supervision and inspection of the production process. Strengthen, supervise and supervise the organization of production in strict accordance with the requirements of the food safety management system, strengthen quality control in all procurement, production, inspection and sales links, implement quality management to ensure product quality.
(3) Adhere to GMP training and play a role in improving the company's management level and improving the quality of employees.
Quality management has a high mission and a heavy responsibility. With the correct leadership of the company and the joint efforts of all employees, let us further invigorate our spirits, unite as one, and control product quality with a better mental state, a more solid and meticulous work style, and faster work efficiency. Ensure product quality and safety and promote the company's entrepreneurship to play a greater role and make new contributions. 2018 Quality Department Year-end Work Summary 2
Time flies, 2018 is coming to an end and will soon become a thing of the past. The past year has been an unusual year, and it also records every bit of our journey along the way. As a functional department responsible for the company's quality control, I deeply understand the burden of work during this year. I am also very grateful to my superiors for their support and care in my work, and to my colleagues for their support and assistance. As we are about to face new tasks and challenges in 2019, let us first review the relevant situation of quality work in 2018:
1. Strengthen our product quality management work to ensure product quality
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In order to ensure the quality of our products, we conduct inspections in strict accordance with product requirements to prevent missed inspections and incorrect inspections. During the inspection process, the company's relevant inspection procedures and technical requirements are strictly followed. Warehouse and circulate qualified products. For unqualified products, according to the relevant procedures for unqualified products, issue a unqualified review and processing form and report it to the relevant departments, and cooperate with them to carry out cause analysis, improvement measures, and tracking and summary.
2. Training and improvement in inspection skills
1. Compared with last year’s training work, there has been a significant improvement in both training methods and training quality. . This is mainly reflected in the training of outsourced professional knowledge and the exchange of technical experience in the same industry, which has accumulated valuable experience for our future work. We can provide inspection guarantee according to customers' different requirements for products, and reach an agreement on the complete understanding of product requirements.
2. Through the inspection and the situation reported on site, the requirements of the inspector when inspecting the product were emphasized, and the acceptance was carried out in strict accordance with the process card and inspection procedures.
3. In terms of raw material and product performance inspection
1. Because molding sand plays a vital role in products, according to process requirements, molding sand inspectors are required to mix sand in the workshop every day The molding sand performance of the machine is tested, and the flow rate of sand, resin, and curing agent is tested monthly to ensure the stability of the molding sand. Reduce the occurrence of pores, looseness and other problems in castings, and reduce the usage of resin and curing agent. On the one hand, it improves the yield of the product, and at the same time, it also greatly reduces the cost of production. This year, the tensile strength test of the figure 8 test block was added, which better provides a strong guarantee for the performance of the molding sand.
As the saying goes: three-quarters of modeling, seven-cents of melting. Spectral testing before the furnace provides reference data for smelting to ensure the correctness and stability of the ingredients; chemical composition testing provides a basis for post-furnace analysis of casting product components; in addition, new chemical trace elements have been added this year: titanium, The detection of copper and chromium has played a certain role in the control of trace elements in products; in terms of raw materials, new incoming inspections of resins and curing agents have been added, and data information is fed back to relevant departments in a timely manner to ensure product stability.
2. The management of casting test blocks is also one of our key improvement projects this year: the original management was very irregular. Through the efforts of the physical and chemical staff, we overcame the difficulties and classified the test blocks according to customers. , establish detailed ledgers, and complete the establishment of the company's test block warehouse.
4. Regarding this year’s output and yield targets
In view of this year’s planned annual output of 30,000 tons and a pass rate of 94, from January to December 2018, the actual output was 29,390T. The pass rate is 91, which is basically the same as last year. In particular, the quality problems of this year’s wheel hub, base, planet carrier, and box body have greatly affected this year’s yield status. I hope to continue our efforts next year and strive to achieve the target value.
5. ISO Quality System Situation
In order to better improve and implement the ISO quality system to play a role in the enterprise, June and July were used to complete the arrangement of the third-level documents of the quality system. and compilation work, and successfully passed the ISO quality system certification audit during the annual review in August. Later, it successively passed the quality system certification and audit of customers such as South Korea's LG, Sany Electric, Japan's Mitsubishi, and the United States' GE.
6. Supplier evaluation and inspection status
The purpose of evaluating suppliers is to start from the source, avoid potential problems, and minimize risks. This year we completed the review of production suppliers for pig iron, scrap steel, molding sand, coatings, resins, curing agents, etc. It provides a strong guarantee for production and improves the "Supplier Quality Claim Management Measures". First, it effectively controls product quality, and second, it reduces our losses and production costs.
7. Inspection shortcomings
1. Due to the large number of newly developed products this year and the variety of varieties, in addition to mainly ductile iron parts before, gray iron parts are now also produced. As a result, the inspection cannot grasp the key points, resulting in a certain degree of missed inspection, especially in dimensional inspection, which still needs to be improved.
2. The inspectors lack foresight and experience in their work, and their sense of responsibility needs to be strengthened. When product problems are discovered, timely feedback should be provided, focusing on production and technical communication, and efforts should be made to propose improvement measures to solve the problem as soon as possible.
3. I don’t know enough about the product and my inspection skills are weak. The root causes of recurring quality problems were not found, and the following measures did not form a closed loop, resulting in similar problems recurring.
8. Looking forward to the focus of work in 2018
Strengthen team building and personnel skills training, and emphasize process control and back-end inspection. Strengthen employees' quality awareness and cultivate their sense of responsibility, so that every employee has a sense of ownership, everyone becomes a quality controller, and the next process becomes our customer. Recognize your own shortcomings and learn from the experiences and achievements of others. Implement product quality tracking cards, strictly implement process requirements, eliminate hidden dangers to products, and eliminate defective products.
9. Our goal in 2019
The passing rate of castings is 95, the rate of missed inspections during intermediate inspection is 98, the passing rate of finished products is 100, and the external quality processing is within 2 working days. , the monthly quality analysis report accuracy rate is 100, and the quality training plan achievement rate is 100.
We will work hard to achieve next year’s goals and strive for them. This would not be possible without the caring guidance of our leaders and the strong support and cooperation of our colleagues. At the moment of waving yesterday, we will usher in the new year, go down-to-earth step by step, and make unremitting efforts to be the best in the shortcomings of the past. We will use actions to prove our results and survive by results.
2019 is a brand new year and a year of self-challenge. I will work hard to correct the deficiencies in my work in the past year, do a better job in the new year, and contribute to the future of XX Make efforts and let us work together to create a brilliant tomorrow! 2018 Quality Department Year-end Work Summary 3
Time flies, 2018 is coming to an end, and it will soon become the past. The Quality Department was established in XX this year, and I started to get involved in new work. I didn’t achieve much, but I experienced A period of new trials and tribulations. I am very grateful to the company for giving me another platform for growth, which has enabled me to learn more knowledge at work, and I also know that I still have many shortcomings at work.
I would like to express my most heartfelt thanks to the leaders of the company and all my colleagues for their support and cultivation from my superiors and the support and assistance from my colleagues. Only with the guidance of my leaders can I become more comfortable at work, and because With everyone's efforts, the company's development has reached a higher level. Since the establishment of the Quality Department, under the care and guidance of the company's leaders and the strong support of colleagues, the Quality Department has successfully completed various tasks this year. I will now give you a report on my work over the past few months. Please give me your criticism and criticism. Thank you!
1. Systematized and standardized ideas in department management have standardized the work process of the Quality Department:
The staff situation of the Quality Department this year is: the quality department has a tight staff. According to the books, there are 5 There are three people in the company, but three of them belong to the production debugging department and are only responsible for ensuring production quality; one person belongs to the after-sales service department and is also responsible for research and development and raw material inspection. The quality department is responsible for main and auxiliary material incoming inspection, production patrol inspection, production debugging inspection, finished product factory inspection, supplier exception handling, customer after-sales exception handling, and assisting in the establishment and completion of the quality system. The quality department has strengthened the intensity and scope of quality control and has a heavy workload. In this case, department management must be strengthened and quality management must be systematized and standardized. The following measures have been taken in this regard:
1. The raw material incoming inspection record sheet and the device aging record sheet were upgraded. The device aging record sheet adds the date of loading and unloading and aging frequency items to record the raw material inspection and product aging on that day; a debugging and aging device replacement record sheet is added to count the replacement of aging and vulnerable devices in each batch
;Continue the previous error sheet to record errors in the production process; add a patrol inspection record sheet, the patrol includes review of work instructions, unreasonable production operations, and production sampling. Summarize raw material inspection, product aging, component replacement, error records and inspections every half month and formulate a work plan for the second half of the month. Each responsible person implements the work as planned, and I mainly supervise and follow up to ensure the improvement and completion of tasks.
2. The original incoming material inspection standards were too general, and the inspectors’ understanding was vague, and it was not clear what the standards should be. Personally look up the inspection standards for each process of the product and conduct corresponding functional tests, and form them into standard documents. Modify raw material incoming inspection documents to provide judgment standards for on-site inspectors.
3. The quality objectives of the quality department have been established, including the missed inspection rate of incoming materials and finished products, the quality abnormality tracking and processing rate, and the debugging and inspection missed rate, and all indicators have been included in the performance appraisal of personnel in each position. Ensure quality control.
2. Strict quality control of department work tasks, and improve control processes and detection methods:
1. Incoming material quality control:
(1), revised The "Raw Material Incoming Inspection Standards" standardizes the incoming material inspection process and inspection standards.
(2) Strict inspection of incoming materials. From xx to xx, 615 batches of incoming materials were inspected and abnormal conditions were found in 28 batches.
(3) Due to the influence of other factors such as the company’s purchasing batch size and the lack of concentration of personnel in the quality department, the quality of most incoming production auxiliary materials cannot be fully guaranteed and can only be determined during the production process, inspection and debugging. Inspection and factory inspection for quality inspection. Therefore, we can ask the production department to assist in quality follow-up inspection to prevent defects after mass production.
(4). Communication with suppliers has been strengthened since xx. In particular, several suppliers of inverters, chargers, chassis, relays, etc. frequently experienced abnormal problems in August, September, and December. We communicated with the suppliers many times and asked them to improve. The Purchasing Department will be notified that when purchasing customers with relatively strict production quality requirements, some suppliers will not be given priority and will be considered after their quality is stable.
(5) If the supplier fails to improve the quality of raw materials after the abnormality occurs, it is recommended that the purchasing department make corresponding deductions for suppliers that have issued abnormal processing orders multiple times and failed to improve. Strictly control the quality management of supplier incoming materials.
2. Production and finished product quality control:
(1) Added patrol inspections, integrated production and debugging personnel into the quality department, unified management, and strictly controlled quality; Factory inspection personnel have been adjusted to allow more careful personnel to control the final hurdle before leaving the factory.
(2) The quality control of production and finished products has been strengthened. Various production sections have been inspected from time to time, and work instructions have been reviewed to correct potential safety hazards. Statistics on quality status every half month and analysis to formulate work plan for next month. Quality issues are provided to the production department to strengthen production quality control. The production department is also required to improve the unqualified items in production and finished product inspection and the negative phenomena of customer complaints and returns.
(3) From xx to xx, there were 186 inspections and 13 abnormalities, with an abnormality rate of 6.99.
3. Problems existing in the work of the quality department:
1. The department currently has four on-site inspectors, three of whom are responsible for production debugging and are only responsible for inspection during the production process. , no energy to assist in raw material inspection. One person was responsible for inspections and also held a technical position, and was unable to conduct inspections throughout the month of October. Due to staff shortage, internal and external quality management and daily office work were completed by myself, and training was not implemented in a timely manner.
2. Supplier management lacks effective review and management mechanisms, and there are still abnormalities in the supplier’s incoming materials. The main reason is that the suppliers are too single. For example, there is only one supplier of inverters, and it is impossible to effectively control the suppliers.
3. Problems in finished products and finished product inspection:
a. Finished production inspection and inspection: The quality department has only one inspector who conducts sampling inspections on site. This inspector At the same time, I was responsible for technology, and there was a conflict in working hours, which resulted in the inability to conduct inspections throughout the month of October. Some abnormal phenomena that occurred during the production process were not discovered and corrected in time, and the defective products were only discovered and corrected when they were debugged and inspected.
b. Finished product inspection: There are two finished product inspectors in the quality department, divided into two workshops. Finished product inspection can only be done during the packaging process of finished products. Regarding product performance, product requirements, customer requirements, etc., There is not enough understanding and there is a lack of targeted training.
c. When other departments convey relevant information to the quality department, it often happens that the information is incomplete and the requirements are unclear. As a result, the quality department's work is not smooth. Every time there is a doubtful point in the inspection, it must be returned to the relevant original department for re-checking and confirmation, which causes a waste of inspection time and also indirectly affects the workshop production progress and delays in customer delivery.
4. Opinions on the work management of the quality department:
1. The quality department needs to add an employee, who must be experienced in quality inspection and have the ability to handle problems independently. Assist in internal quality control and quality control of incoming materials from suppliers. At the same time, they must complete the daily office work of the quality department and organize relevant forms and documents. At the same time, we hope that employees on the production line will have more sense of responsibility and can report any abnormalities to the quality department in a timely manner. deal with.
2. Increase the supplier review process. Before any new supplier joins, the quality, procurement, and technology departments must simultaneously recognize the supplier's relevant qualifications. If any department does not approve, it will not be accepted. Be classified as a qualified supplier; establish and improve a specific and severe punishment plan for suppliers to encourage suppliers to strictly control the quality of incoming materials.
3. It is recommended that relevant departments conduct corresponding review before transmitting relevant information to relevant departments. To avoid unnecessary losses caused by information vulnerabilities. 2018 Quality Department Year-end Work Summary 4
In 2018, under the correct leadership of the company, the Quality Department took "quality first, technology first" as its established goal. Taking the key project - Jinlai Road Interchange of the Outer Ring Road as the carrier, we draw on the experience of previous construction projects in terms of technical quality, and make inheritance and breakthroughs on this basis.
1. Political Ideology
To do a good job in construction project quality supervision and inspection and project cost management, and to obtain the satisfaction of superior departments and users, we must have correct political ideology.
Over the years, I have carefully studied the party's theory, especially Deng Xiaoping Theory and the important thinking of the "Three Represents", armed my mind with the party's theory, and always established the idea of ????serving users wholeheartedly as an ordinary party member, so that Selfless dedication. At work, I have a professional spirit that is hard-working, good at studying, and a truth-seeking and pragmatic work style. I obey the work arrangements of the superior department, closely combine with the actual situation of the position, and complete various construction project quality supervision and inspection and project cost management tasks. In actual work, I adhere to the principle of "keep improving and be meticulous", take every job seriously, and insist on completing the work well, thus ensuring the quality of each work, which has been well received by all walks of life and users, and has contributed to the construction industry. I have made my own efforts in the development of engineering quality supervision and testing and engineering cost management.
2. Work situation
I am engaged in construction project quality supervision and inspection and project cost management. I am highly professional and have heavy responsibilities. I have a comprehensive foundation and solid basic skills. I am very familiar with construction projects. Have a comprehensive and systematic understanding of the knowledge and skills in quality supervision and testing and project cost management, have strong theoretical knowledge and practical work experience, and be able to comprehensively do a good job in construction project quality supervision and testing and project cost management to ensure work quality . During the period of working at the cost station, I changed the monthly salary of 50 RMB for the unit employees into wages and bonuses in full, paid back the employee pension insurance owed over the years, applied for medical insurance, and equipped with modern office equipment and engineering projects. Cost software, and moved to a new office building in XX. I make no excuses at work, keep my promises, always be enterprising, always loyal, and always diligent. Loyalty and diligence are human virtues and the basis for doing all work well. Only loyalty can work diligently, and only loyalty can do a good job. I always combine my own interests with the interests of the station, combine my own honor and disgrace with the honor and disgrace of the station, and do a good job in the interests of the station. At the same time, we should actively strive to innovate. Innovation is the driving force and source of work. Failure to innovate means following the old path and repeating mechanical work, which will result in no work efficiency. To this end, I work hard and innovate, seize opportunities at any time, find breakthrough points in my work, face difficulties, actively complete the work, and strive to achieve excellent work results.
3. Business ability
I have been engaged in construction project quality supervision and testing and project cost management for many years. I have studied carefully and practiced hard, and have mastered the necessary skills for construction project quality supervision and testing and project cost management. possess basic theoretical knowledge and have the job abilities and skills to engage in the job. While working at the quality supervision station, I often participated in business training organized by the Ministry of Construction, the Provincial Construction Department, the Provincial Quality Inspection Center and other units as a business backbone, such as concrete ultrasonic testing, measurement certification, pile foundation testing, concrete hollow slab management, and engineering quality. Supervision and testing job training, etc., and obtained ultrasonic rebound testing certificate, metrological certification internal auditor qualification certificate, pile foundation static load, dynamic low strain reflection wave method certificate, etc. While working at the cost station, I participated in cost engineer continuing education training and related studies every year. Due to his strong professional ability, he was able to fully complete the work tasks and achieve good results. He was rated as outstanding many times in the annual assessment. Among them, he was rated as outstanding for four consecutive years from 20xx to 20xx and was rewarded with a first-level salary promotion. At the same time, he has won various honorary titles. In 20xx, he was rated as an advanced individual in regional metrology work. In 20xx, he was rated as an advanced individual in provincial construction project quality inspection by the Provincial Department of Construction. In 20xx, he was rated as an advanced individual in regional construction industry management. In 20xx, he was rated as an advanced individual in the provincial construction industry management. Won the third prize in the provincial engineering cost professional knowledge competition organized by the Construction Engineering Cost Consulting Association, and my unit won the second prize in the group. After I became the main person in charge of the cost station, I basically gave all the opportunities to win awards to ordinary cadres and workers.
4. Business Learning
I am a person who likes to learn. I always feel that a person’s life is a life of learning. Especially in today’s era of rapid development, learning is even more important. If people do not learn, they will not be able to keep up with the needs of the times and will surely be eliminated by the times.
I am engaged in construction project quality supervision and inspection and project cost management. In addition to learning the party's theoretical knowledge and national principles and policies, the focus is on learning the knowledge and skills in construction project quality supervision and inspection and project cost management. Only by learning these contents and mastering the knowledge can you do your job well. In terms of study, I not only consolidate existing knowledge, but also pay special attention to learning the latest cutting-edge knowledge. Since I usually pay attention to learning and have effectively improved my professional quality, in specific practical work, I can basically do my job well without making mistakes and achieve good results. I feel very gratified about this. In my daily work, I strengthen business learning, focus on practical training, and constantly improve my business work level. While serving as the deputy director and quality director of the quality inspection station, he participated in the inter-laboratory cement physical performance proficiency verification activities jointly organized by the Provincial Quality and Safety Supervision Station and the Provincial Quality and Technical Supervision Bureau. For three consecutive years from 20xx to 20xx, All indicators of the annual proficiency test were qualified, becoming one of the only three county-level engineering quality inspection stations in the province, and winning unanimous praise from provincial and municipal leaders and experts. While working at the quality inspection station, as the station's quality guarantor, I presided over the preparation of the station's "Quality Manual", "Procedure Documents" and "Work Instructions", and played a major role in quality work. In order to improve my theoretical and professional qualities, I strengthen my study after work and continue to educate myself.
5. Work style
In addition to business knowledge and skills, work style is more important. I am engaged in construction project quality supervision and inspection and project cost management. I treat users with a good working attitude and be kind, caring, considerate and warm. Take your own responsibilities at work, take everything seriously, treat every job, be responsible to the end, and do any job well. Be diligent in your skills, have a strong work style, be honest, be dedicated, be dedicated to your job, serve your customers wholeheartedly, and dedicate your love and true feelings to your customers.
6. Integrity work
As a cadre responsible for project cost management, it is very important for me to work with integrity. This is not only a requirement of superior leaders, but also a requirement of the people. hope. At work, we must be clean and honest, never get involved in corruption, and be a party member and leading cadre that the party and the government can trust and the people are satisfied with.
Over the years, I have studied hard and worked hard. Although I have greatly improved my business knowledge, my business skills are relatively exquisite. I have established a sincere service awareness and regard the needs of users as the direction of my work. , but compared with the requirements of higher-level leadership departments and the hopes of the broad masses of the people, we still need to continue to work hard and improve. In the future, I will continue to strengthen my studies and master the necessary knowledge and skills to do a good job in project cost management. According to the requirements of the Scientific Outlook on Development, I will be truthful and pragmatic, pioneering and innovative, work hard, overcome difficulties, and improve all work to a level To a new level, I will make my due efforts and contributions to the development of the motherland's construction cause.
I highly recommend