The summary of the text to achieve a clear judgment, it must be worded accurately, with examples of conclusive, unambiguous assessment. The brief is required in the elaboration of the point of view, to achieve a combination of generalization and specificity, to say, avoid generalization, cumbersome, so that the text is simple, concise and clear. Here I share with you some outpatient year-end work summary General Edition, welcome to read!
Outpatient year-end work summary General Edition 1
I am in the 20__ years of acupuncture clinical work, firmly establish the idea of people's service, anxious patients of the urgency of the patient's thoughts, think of the patient's thoughts, do a good job of the business work and the transactional work, the full implementation of the higher leadership arrangements and arrangements for each task, fully fulfill a physician's responsibility. The tasks, the full implementation of a physician's post duties requirements,
First, through a main line, the love of the masses
With "saving lives, treating the sick and saving lives, wholeheartedly for the people's service" purpose, conscientious, hard-working, technical excellence, hard work and always Strictly demanding themselves, practicing the sacred duties of a medical worker. In the work of the strict implementation of the work system, diagnosis and treatment routine, meticulous treatment of each patient, since the post, I carefully diagnosed and treated tens of thousands of patients, the total effective rate of ___% or more, has never occurred any medical incident.
Second, adhere to the two oriented to create a harmonious atmosphere
First of all, adhere to the correct political orientation, conscientiously implement the party's line, guidelines and policies. At the same time I set an example, abide by the law, work actively, study diligently, can comprehensively and skillfully fulfill the duties of the post, and actively undertake medical, preventive, scientific research and training to guide the lower level of health professionals and technicians of the task, unity and cooperation, with good professional ethics and dedication to the work of the work of hard work, work hard, and many times was named as an excellent worker.
Secondly, adhere to a good environmental orientation. In my area of responsibility, combined with the actual work, human health as the center, closely around the prevention-oriented, prevention and treatment principle, to improve the system as the basis, to improve medical technology as a guarantee, to correct the medical style as a prerequisite for the standardization of the key groups of people in the management of the main line, focusing on the number of services and the quality of service, to the elderly, the chronically ill and so on as the focus of the sound rules and regulations, improve the function of the service, standardize the operation of management In order to give full play to the existing medical resources and establish a service model integrating prevention, medical treatment, health care, rehabilitation, health education and family planning guidance, we have created a good medical environment and conditions for the public, and created a positive and energetic environment for medical workers to make the best use of their talents, so that they can make the best use of their abilities and obtain their positions, The first step in the process is to create the best possible environment for the medical workers to make the best use of their talents and talents.
Third, to do three must, shape a good image
The first must have a broad mind. The first is to have a broad mind. As a doctor, for the patient's reproach, misunderstanding between colleagues to have the right attitude and mind, treat people with sincerity, convince people with reason, in order to cohesion into a unity and harmony of the collective.
Secondly, there must be strict self-discipline. Serious study, should not say not to say, should not make a promise not to allow, do not let a thousand miles long dike collapse in an anthill.
Third, there must be a far-reaching realm. A good doctor must be based on the long term, the former planted trees, the latter cool, dare to be a ladder of consciousness, have a new bamboo higher than the old branches of the courage, have the courage to innovate, have a head down, have the sentiment of the children's cattle, with tomorrow's vision of today's things, more groundwork, do more practical work for the benefit of the people.
Fourth, seize the four keys to improve the level of service
In the business, I study hard business knowledge, meticulous, conscientious completion of the work undertaken by the post, the work of outstanding achievements, become the backbone of the unit acupuncture. I am in the clinic, I am y afraid of patients fear of acupuncture pain, after repeated research and practice, the creation of "painless" acupuncture, so that patients are happy to accept, well received. For some of the hemiplegic patients who can not walk, I free home service, careful diagnosis and treatment, until the patient can go to the clinic, and has received many letters of praise from patients.
In research and teaching, actively cooperate with other personnel in the unit, to carry out scientific research activities, has participated in hypertension, diabetes census research, participate in the city's annual scientific and technological activities of the week, completed a number of scientific research projects. In teaching I insist on training and guiding clinicians in practical operation, organizing and guiding the technical work of the profession and scientific research, in recent years, I "neurotinnitus, deafness" diagnosis and treatment of further research, efficacy has made a new breakthrough.
In business learning, I y realize that a qualified doctor should have the quality and conditions, and strive to improve their own business level, and constantly strengthen the theoretical learning, by subscribing to a large number of books and magazines, learning about acupuncture and moxibustion instructions, write down a lot of reading notes, and often participate in the province and the city to organize academic conferences, listen to expert academic lectures; actively participate in various learning courses, and constantly improve their own business level, enrich their own Business level, enrich their theoretical instructions, for better combination of theory and practice provides a solid guarantee.
In the management, I am in the future work, I will be more diligent study, conscientiously fulfill their duties, pioneering and innovative, and constantly improve the level of professional and technical level, for the motherland medical development to contribute to the lifelong strength!
Outpatient year-end summary of the work of the General Edition 2
20__ year is coming to an end, looking back on this year in the hospital under the correct leadership of the leadership of the Department, adhere to the "patient-centered, improve the quality of medical services as the theme" of the Department of all the medical staff to study hard, study the business, so that the staff at all levels, and to improve the quality of medical services to the theme. All the medical staff of our department studied hard and researched the business, so that the quality of the staff at all levels and the level of business have gone up to a new level. The entire staff of the hospital with one mind to successfully complete the tasks assigned to the work of the year is summarized as follows:
First, to strengthen the management of the department
1, the department continues to improve standardized operating procedures, all personnel in strict accordance with standardized operations, and have a strict system of rewards and penalties.
2, the department's various information management in an orderly manner. The information is complete. All equipment and instruments have a person responsible for maintenance and regular inspection.
Second, efforts to study the business
1, the department staff actively participate in the hospital. Outside the business learning, and strive to improve their business quality and business level. Continuously update knowledge and improve technical level.
2, adhere to the daily morning reading system, focusing on discussing the diagnosis of difficult films, and constantly improve the diagnostic level of the whole department.
Third, set up a good medical ethics and medical style
Set up a good medical ethics and medical style, vigorously carry forward the spirit of Bai Qiu'en, strengthen the professional ethics and professional style of construction, and carry forward the good tradition of saving lives and treating the sick and saving people. The staff of the whole department makes efforts to provide civilized and courteous service, always thinks about the patients, tries every possible means to relieve the patients from pain, does not quarrel with the patients, does patient explanation, tries to send diagnostic report to the patients as far as possible in advance, and meets the needs of the patients. The whole department strictly implement the rules and regulations of the hospital, not late, not early departure, work seriously and responsibly, proactively, mutual learning and mutual respect, solidarity and collaboration, the year no one receives red packets.
Fourth, good quality, improve economic efficiency
Since January 1 to December 31, the radiology workload of 39795 times for film examination. Special examination 369 times, ct examination 7178 times, physical examination __135574 times. Comparing with the same period of the year, there is a significant increase in the number of radiographs, special examinations, ct examinations, and physical examinations. The growth rate is 5.83%, 101.64%, 13.85%, 4.94%. Total income of 5.32 million, including line income of 3.05 million, ct 2.27 million per capita income of 380,000 than the annual growth of 180,000 growth rate of 3.5%.
In the face of heavy workload, we have not relaxed the quality of good, photo quality and diagnostic reports to meet the standards of teaching hospitals. This shows that the Department of Radiology is a skilled, tenacious team, in the hospital's strong support and encouragement, we have achieved one victory after another. There was not a single case of medical liability accidents in the whole year.
The current problems of the Department of Radiology:
1, the writing of the report is not standardized, each write their own, the details vary, there is no uniformly recognized standards, the rate of omission is high, resulting in clinical distrust of the radiological report.
2, film quality is not high, many positions are not standardized, there are accountability factors, technical factors, darkroom and film factors.
3, part of the doctor's poor service attitude, casual 'tend to be more, showing the "patient-centered" service purpose.
Outpatient year-end summary of the work of the General Edition 3
20__ years, the medical department in the higher authorities under the guidance of the leadership of the hospital under the leadership of the support of the hospital, in the active cooperation of the departments, adhere to the patient-centered, to comprehensively improve the quality of medical care as the theme to establish a harmonious relationship between doctors and patients as the goal, and pay close attention to the standardized management of medical care and the implementation of medical core systems, making the patient-centered, to comprehensively improve medical care as the theme to establish harmonious doctor-patient relationship as the goal. The implementation of standardized medical management and medical core system, so that all the work throughout the year to be carried out in an orderly manner. Now the work of this year is summarized as follows:
First, the quality of medical care
The quality of medical care is the fundamental issue of the survival and development of the hospital. Medical Department to pay close attention to medical quality management, comprehensively improve the quality of medical services as the primary task, after this year's strict management, pay close attention to the implementation of the hospital's quality of care and medical safety work have achieved certain results.
1, basic medical quality according to the actual work of the hospital, a sound medical quality control system, monthly medical quality inspection of each department, urging each department to further strengthen the implementation of medical quality control work. Strengthen the supervision and inspection of the implementation of the core system of each department, the quality of basic medical care and the link of medical quality to strictly control, so that the quality of medical care in our hospital has been significantly improved.
2, the quality of medical documents in strict accordance with the requirements of the new version of the "medical record writing specification", the writing of inpatient medical records to put forward further standardization of the requirements, and to urge the departments to seriously organize the study, the final case to be examined by the quality control of each department of physicians, archiving by the medical department again after the spot check. This year, our hospital grade A medical records pass rate although last year has improved, but there are still many deficiencies, in the medical department of the clinical departments of the final medical records of the annual summary of the random inspection, found that individual problems repeatedly exist, surgical medical records written worse than the medical records, and even the emergence of grade B medical records.
3, prescription quality hospitals strictly implement prescription review management norms, in accordance with the prescription review system to carry out prescription review work, and seriously summarize and propose improvements. Doctors prescribe every day, by the pharmacist first grasp the dynamics of the doctor's medication, the discovery of irrational use of medication for timely review. The pharmacist will comment on the use of medication without indication, the use of medication that should be stopped after the indication has improved, the use of medication that violates the principle of combination of medication, the use of medication that is not targeted, the use of medication that is not targeted, the use of medication that is overdosed without indication, the irrational use of medication, the violation of contraindications to the compounding of medication, etc., and report them to the Department of Medical Services. So that the doctor's sense of responsibility, risk awareness and standardization of consciousness have significantly improved, outpatient doctors can comply with the first-responsibility system, seriously outpatient registration and outpatient prescription writing, to ensure that the prescription rate of compliance with the standard.
Second, medical safety
Medical safety is the focus of medical management. The medical department of the medical safety work long and unremittingly, the responsibility to the individual, each in its own way, layer by layer, to effectively do a good job of medical safety.
1, continue to grasp the medical safety education and related laws and regulations to learn, regulate the practice of medicine according to law, the strict implementation of personnel access and technical access, strengthen the medical staff medical safety education, timely in the hospital to organize the prevention of medical disputes and handling of lectures, training.
2, strengthen medical safety prevention, starting from the control of medical defects, strict implementation of the "medical disputes, medical errors and accountability system", for the hospital to bring a significant impact of medical disputes or medical malpractice to be held accountable, focusing on lessons learned.
3, starting from the control of medical defects, to strengthen the difficult, medical injury, special, critical, serious complications, disputes patients at any time reporting system.
4, held regular medical safety meetings, informed of medical safety incidents and (legal campaign summary) the handling of medical disputes, summarize the experience.
Third, the work of continuing medical education
1, 20__ held a variety of business lectures 12 times. Mainly involved in emergency first aid related knowledge training, cardiopulmonary resuscitation training, medical dispute prevention and treatment lectures, common knowledge of the treatment of common medical and surgical diseases and new advances, training in the standardized application of antimicrobial drugs and other content.
2, this year, the hospital continued to carry out "job training skills competition activities" activities, based on the hospital's work tasks and health professionals at all levels of responsibility, and strive to improve the hospital's medical staff's business skills and service level. This year, the hospital organized all medical and technical personnel to conduct a theoretical examination, skill operation competition once, the more successful completion of the requirements of the activities, Chengde City Health Bureau end of the year assessment team affirmed. 3, complete the registration of medical and medical technology CME object of 112 people's credits, and the successful completion of the city of continuing education office of the validation of the validation. The hospital's CME coverage of secondary disciplines is 100%; 20__ annual credits to meet the standard ratio of 100%.
Fourth, the work of science and education
1, this year, our hospital medical and technical personnel, economic tension, did not send personnel to higher hospitals for further study; to participate in various types of provincial, academic activities many times for the hospital to introduce new technologies, new methods and new experience. The hospital published 35 papers throughout the year, 4 scientific research projects.
2, standardize the registration and management of internship, transfer, advanced training personnel, to arrange for good internship and advanced training of doctors and transfer schedule, and timely check the effect of teaching. At the end of the transfer of each department, the director of the department of internship, trainee doctors in the department of the relevant professional knowledge of the assessment, after passing the examination, report to the Medical Department, in accordance with the transfer of arrangements for the time of the next department of internship, traineeship.
Fifth, the clinical path
Carry out the work of the clinical path of seven single diseases, the number of clinical departments to complete the path of statistics every month, reported to the Medical Department, and then summarized by the Medical Department reported to the Health Bureau. Clinical path to carry out, effectively and efficiently standardize the medical behavior, reduce the economic burden of patients, to a certain extent, also curbed the phenomenon of indiscriminate use of drugs, indiscriminate charging.
Six, drug management
___ drugs to implement monthly supervision and inspection system, in accordance with national laws and regulations on the purchase, sale, storage, destruction of supervision, for cancer patients ___ drugs special card 35 times a month on time with the clinic, replacement, to ensure the normal use of patients, to eliminate the illegal outflow. The Medical Department works part-time as an Adverse Drug Reaction Station, closely monitoring the hospital's adverse drug reactions and completing the collection and reporting of adverse drug and device reactions in a timely manner. This year, the adverse drug reaction reporting work by the City Drug Administration praised.
VII, counterpart support, rural clinic
and Yingzi Township Health Center, Horse Circle Township Health Center, Xinglong County Beiyingfang Township Health Center, Xinglong County LiJiaYing Township Health Center signed a counterpart support agreement, and earnestly implement the grass-roots hospitals to carry out the technical guidance and clinic, by the grass-roots hospitals welcome.
Eight, to complete the hospital and the higher health administrative departments assigned to other temporary affairs
Medical Department as a hospital function, many of the work can not be separated from the support and help of other departments, I here on behalf of the Department of Medical Services to express my gratitude to you, and hope that in the new year through our *** with the efforts to make the hospital a better tomorrow!
Outpatient year-end summary of the work of the General Edition 4
A year's work in the end of the cheer! Although for our hospital medical staff this does not mean the end of the work, but after the end of the year's work, he or she is also considered to have spent a stage. A stage to have a stage of growth, now a year past, I also want to reflect on their own this past year.
Looking back on the past year, as an orthopedic surgeon, he was dedicated to his post, did not make too many mistakes in the work, and successfully completed his personal work. But on the contrary, because of neglecting the management of the surrounding, the situation around me is not too good. In this regard, I have to reflect and summarize, to make timely corrections to what I did not do well. I summarized a year's work recorded as follows:
A personal situation
Ideological: As a _____ hospital medical staff, in the work of the hospital discipline, strict adherence to their own professional ethics and medical ethics, to provide patients with rigorous and humane service. Work carefully and conscientiously, serious and responsible for the work.
Work: strict requirements for their own work, in the face of work, never arbitrarily jump to conclusions! Things must be sure, responsible for patients, responsible for their own work. During the year, I have repeatedly to participate in lectures, for new breakthroughs in the direction of their work. Improve the level of self, grow their understanding, so that they can serve patients with better ability.
Life: life situation has always been my weakness, in addition to the professional aspects of the problem, they are less communication with others. A year down the road, the number of people I know around me actually did not increase much. This is one of the problems I need customer service.
Second, the work of the situation
A year of work, I concentrate on my own position of responsibility. Strictly treat their patients and work, scrupulously. In the face of their own weaknesses and shortcomings, I actively reflect and correct. Facing the patient's situation, I must face it with my own efforts and concentration. Each examination, I do a good job of multiple considerations, detailed and good judgment, the degree to avoid the occurrence of misdiagnosis.
At the same time as doing my own work, I am also strengthening my own ability to do more things, can make more contributions in the work. First of all, after work, I continue to study books and materials, reflect on their own situation, look through the past records, from which to learn techniques and skills. Also actively participate in exchanges and so on, and many peers to learn and exchange, improve their own ability.
Third, shortcomings and corrections
As I said before, my shortcomings lie in the management of the surrounding area. Because I am negligent in the management of the surrounding always appear some problems that should not occur, although none of them caused any accidents, but I must deal with rigorously, manage to receive people and things, can not let the error appear!
Fourth, the summary
A year's work despite the long, but in the full of work and life embellished, time has become swift. Now that a year has passed, he or she has to have more growth! In the next year, I will work hard to do my job and better myself!
Outpatient year-end summary of the work of the General Edition 5
The dental department of the Community Health Service Center is a vibrant, courageous and dedicated collective. Accompanied by everyone's *** with efforts, we have conscientiously gone through another year. In this year, we have always not forgotten the "patient-centered" purpose, with their love, enthusiasm, sincerity to meet the needs of each surgical patients, and strive to create "social satisfaction, patient satisfaction, satisfaction with their own", to save lives and help the injured style of work! The company's work style of saving lives and helping people is carried out throughout the whole process of medical work.
First, to build the department culture, establish team spirit
Actively respond to the call of the center, the department adhere to the monthly organization of medical staff to seriously study the medical laws and regulations, hospital rules and regulations, and acceptance of love and dedication to a variety of medical ethics and medical education, and have a record of the discussion. Adhere to the patient-centered, quality-centered medical service concept, to adapt to health reform, social development of the new situation, and actively participate in all political activities to serve the people and dedication to society for the purpose of patient satisfaction as the standard, wholeheartedly for the people. Actively participate in all social welfare activities for the people to do more practical things, love and dedication to the community, for the department to add color.
Second, patient-centered, first-class quality service
In their daily work, medical staff always keep in mind the "patient-centered" purpose of service, put themselves in the shoes of patients, to do everything to think differently "if I were a patient! If I were a patient". Reception of every outpatient, do a good job, care for every patient, when the patient is admitted to the hospital for treatment, medical staff should be warmly received, do a good job of all the work of appeasement, strengthen communication with patients, reduce the patient's fear of unfamiliar environments, and enhance the confidence in the surgical treatment. The director of the department often asked colleagues about the work of technology, attitude and patient requirements, the patient's comments and suggestions can be taken seriously, timely solution.
Third, adhere to the monthly stage summary report
A year of stomatology adhere to the monthly summary, to the director of the Department of the monthly number of consultations, Saturday duty, patients on the work of the Department of some of the feedback information and suggestions, in order to develop a better solution, and record some difficult cases, for discussion, and summarize.
Fourth, improve the quality of physicians, training first-class talent
society continues to move forward and development, we y appreciate the comprehensive improvement of the comprehensive quality of medical personnel is an important part of the development of the department. We strive to cultivate a team with high cultural quality, good professional ethics and fine professional skills. First of all, we through uninterrupted learning, improve the level of medical professional theory, to do monthly business learning, quarterly operation assessment and "three basic" theory examination, not only that, medical staff in order to make their own cultural level to a higher level, in the busy schedule to actively enroll in a variety of training, from which we make everyone's way of thinking, Civilized manners, manners and temperament, etc. have been significantly improved in a subtle way. We believe that only by constantly improving the cultural quality, professional ethics, and professional skills of all physicians can we better serve the community and contribute to society.
Achievements such as the fruit of the golden autumn, although beautiful, but have quietly fall, in the taste of success at the same time, we should also be sober enough to see the shortcomings: in the awareness of the need to boldly innovate, perseverance; especially in the attitude of service, patient satisfaction is still clearly insufficient. The patient's needs is the scope of our services, patient satisfaction is the standard of our services, the patient's touch is our goal, quality service is never-ending. We will continue to sum up the experience, study hard, so that the service is more emotional and humane, for the center of the service level to a new level.
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