Expanding knowledge:
A. Introduction of health insurance e-voucher
1. Q: What is health insurance e-voucher?
A: Simply put, the "health insurance e-voucher" is the electronic version of the health insurance card, is the national health insurance online business identity credentials, health insurance participants in the future can be presented to the designated pharmaceutical institutions health insurance e-voucher two-dimensional code (which is often referred to as the health insurance code) to achieve the scanning code for medical treatment, purchase of medicines, and do not need to carry other physical cards.
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2. Q: What are the functions of the city's health insurance e-voucher?
A: At present, the main function of the city's health insurance e-voucher is to purchase medicine in the designated pharmacy code payment, as well as in the designated medical institutions for code medical, clinic code payment, out-of-hospital prescription flow platform coordinated payment. It is planned to fully realize the application of online card-less registration for medical treatment, inter-diagnosis settlement, payment and other functions in hospitals in 2021.
II. Questions about activation
3. Q: How to activate the e-voucher for health insurance?
A: At present, participants in our city can activate the e-voucher through the National Health Insurance Service Platform APP, "Zhuhai Health Insurance" WeChat public number, "My Health Insurance" WeChat public number, "Guangdong Province" small program or Alipay. "WeChat public number, "My Health Insurance" WeChat public number, "Guangdong Provincial Affairs" small program, or Alipay, major banks palm bank and other channels authorized by the National Health Insurance Bureau to activate the program, click on "Activate Now" on the page of each channel, complete the identity verification according to the guidelines and "authorize activation", and you can use the program normally. You can use it normally.
4. Q: Before and after the activation of the e-voucher for health insurance, what is the difference between verification and setting password?
A: In order to ensure that the operation is carried out by the person himself, so before activating the e-voucher for health insurance, you need to verify the password of the channel, for example, if you use WeChat to activate it, you will need to enter the payment password of WeChat to verify it, so as to ensure that the operation is carried out by real names and real people. After activation, the first time you present the QR code of the e-voucher, you will be prompted to set a separate password for the health insurance e-voucher.
5. Q: Do I need to take a photo to activate the e-voucher for health insurance?
A: No, but face recognition is required at the activation channel.
6. Q: Why can't I activate the e-voucher even though I have just enrolled in the program?
A: As it is necessary to synchronize your basic information to the National e-Voucher Center on a level-by-level basis, it is recommended that you try to activate it after one to two months of enrollment.
7. Q: If I have already applied for a social security card when I enrolled in a foreign country, and now I am enrolled in Zhuhai, do I need to enroll in the same country? A: No. You can choose the corresponding place of enrollment when activating the e-voucher for health insurance, as long as you choose the corresponding place of enrollment when activating the voucher, you can do so.
8. Q: Why can't some hospitals and pharmacies use the e-voucher for health insurance, and where can the e-voucher for health insurance in our city be used at present?
A: At present, the city's health insurance e-voucher pilot pharmacies and outpatient clinics there are about 800, due to the hospital system transformation and equipment replacement, plans to cover the city by the end of 2020 all the fixed-point medical institutions, specifically through the health insurance e-voucher in the "support for hospitals/pharmacies," to query.
9, Q: Is there a way to quickly show the medical insurance code?
A: Yes, for example, if you use WeChat, you can use WeChat to scan the QR code on the table card placed by the pharmaceutical organization, you can quickly display the health insurance code, and then scan the code on the POS machine to pay.
10, Q: using the health insurance e-voucher can check the individual account balance and utilization records?
A: Yes, participants can check the balance and utilization records in the activation channels of health insurance e-voucher (e.g. WeChat, Alipay).
11. Q: Can I purchase medicines from designated pharmacies in Zhuhai with the e-vouchers of other cities?
A: At present, the designated retail pharmacies in our city only support the use of the city's participants to use the electronic vouchers of health insurance (health insurance code) to scan the code to purchase medicines, and will gradually open the province and the use of provincial health insurance code.
12. Q: Can the health insurance e-vouchers of other cities be used to scan the code at medical institutions in Zhuhai?
A: If you meet the relevant conditions for medical treatment in other places, you can, at present, in the city has part of the medical institutions to complete the transformation of health insurance electronic vouchers (health insurance code) scanning code for medical treatment, by the end of 2020, all the fixed-point medical institutions will be able to use.