The food and drug regulatory authorities to report complaints is 12331. 12331 is the national food and drug complaints phone, when consumers encountered about food, drugs, medical devices, cosmetics and other related products quality and safety issues or suspected violations, you can call the phone to report complaints. For substantiated reports, will be rewarded in accordance with the "food and drug violations reported incentives". 12331 is the national opening of a unified food and drug regulatory authorities to report complaints phone. In addition to the phone, units, individuals can through letters, the Internet, fax, visits, cell phone text messages, etc., to the regulatory authorities to reflect the drugs, medical devices, health food, cosmetics in the development, production, circulation, use of illegal behavior, as well as food safety violations in the catering service.
Article 123 of the Food Safety Law of the People's Republic of China (the "Chinese Law") states that if a person violates the provisions of this Law in any of the following circumstances, which does not constitute a crime, the food safety supervision and management department of the people's government at or above the county level shall confiscate the illegal income and the foodstuffs illegally produced and operated, and may confiscate the tools, equipments, raw materials and other articles used in the illegal production and operation of such foodstuffs; and if the amount of value of the illegally produced and operated foodstuffs is less than The value of the food is less than 10,000 yuan, and impose a fine of 100,000 yuan or more than 150,000 yuan; the value of 10,000 yuan or more, and impose a fine of 15 times the value of the amount of more than 30 times the amount of the fine; the circumstances are serious, the revocation of licenses, and may be by the public security organs of the directly responsible person in charge of the person in charge of the directly responsible personnel and other directly responsible persons to be sentenced to more than five days to fifteen days of detention: (a) the use of non-food raw materials for the production of food, in the food to add food additives other than chemical substances and other substances that may be hazardous to human health, or using recycled food as raw materials to produce food, or operating the above food; (b) the production and operation of nutritional composition does not meet the food safety standards for infants and young children and other specific groups of people's staple foods; (c) the operation of the dead, poisoned or unknown cause of death of poultry, livestock, veterinary animals, aquatic animals meat, or the production and operation of products thereof; (d) the Business is not in accordance with the provisions of the quarantine or quarantine failed meat, or the production and operation of uninspected or unqualified meat products; (E) the production and operation of the state for disease prevention and other special needs of the production and operation of food products expressly prohibited; (F) the production and operation of food with the addition of drugs. Knowingly engaged in the preceding paragraph of the illegal behavior, but still provide production and management premises or other conditions, by the people's government at or above the county level food safety supervision and management department shall order the cessation of illegal behavior, confiscate the illegal income, and impose a fine of more than 100,000 yuan of 200,000 yuan; so that the legitimate rights and interests of consumers have been harmed, and food production and operation shall bear joint and several liabilities. Illegal use of highly toxic, highly toxic pesticides, in addition to penalties in accordance with relevant laws and regulations, may be detained by the public security organs in accordance with the provisions of the first paragraph.