A, the implementation of 5s management methods:
1, strengthen the training and publicity, the overall improvement of nursing staff ideological awareness, change of mindset.
2, the department set up a "5S" activity group, learning and discussing its relationship with the development of quality care, and set out the goals, that is, to thoroughly clean up the workplace, improve the quality of work standards, enhance the quality of nursing staff, improve efficiency and patient satisfaction with nursing.
3. Selected implementation priorities, such as strengthening process management (strengthening basic care and technical operation process, service process and link quality), departmental material management, treatment rooms, emergency vehicles, drug management and operating room instrument management and so on.
4, regular distribution of patient satisfaction questionnaires.
5, comprehensive collection of information, through the collection of information, find the problem, and constantly analyze and correct the deviation, and finally formulate the assessment standards of quality care.
Second, "5S" specific implementation
1, finishing (seiri) for the "5S" activities of the first step, that is, the selected workplace items on-site cleaning. Separate essential items from non-essential items, dispose of non-essential items, and minimize the number of essential items even if they are essential. Differentiate between those to be used immediately, those not to be used temporarily, and those not to be used for a long period of time.
2, rectify (seiton) for the "5S" activities of the second step, will be placed in the position of the goods, medicines, neatly arranged, effective marking. Make the workplace clear, neat and orderly, eliminating the "search" for goods, medicines waste of time, and eliminate excessive backlog.
3, cleaning (seiso) for the "5S" activities of the third step, from the workplace to sweep away all the garbage, dust, keep clean, fresh. Check the machine, equipment, medicine is intact. Identify the causes of any problems found during the cleaning process and solve the problems at the root. Set up the cleaning responsibility area, clear responsibilities of each class, the implementation of regional responsibility system management, to eliminate sources of pollution.
4, clean (sekeetus) for the "5S (www.chinatpm.net) activities of the fourth step, the purpose is to organize, reorganize, clean to the end and standardization, the formation of a system, so that all people have to follow the rules. And develop a checklist for supervision and inspection. Organize nursing staff to learn about 5S and implement 5S awareness.
5, literacy (shini) for the "5S" activities of the last link, that is, through the implementation of the steps, so that everyone develop good working habits, comply with the rules and regulations and operating procedures, caring for public property and access to goods in a timely manner. Can also cultivate a positive enterprising spirit, good quality staff, to achieve the purpose of the overall improvement of team quality.