In order to thoroughly implement the requirements of the national, provincial, and municipal documents and meetings on strengthening the prevention and control of epidemics of pneumonia infected by the new coronavirus, do a good job of preventing and controlling epidemics after the resumption of work by enterprises, ensure the safety and health of the majority of practitioners, and promote the opening of the doors to the city's real estate industry in a steady and orderly manner for the sale of real estate sites, and based on the City Housing and Urban-Rural Development Bureau's notice of "Guidelines for Epidemic Prevention and Control and Resumption of Work for Construction Projects in Xiangyang Urban Area", combined with the actual situation of real estate sales offices. The formulation of this guide.
I. Basic requirements
Principles of resumption of work
In accordance with the principle of "first filing through the organization of the field, the first material after the personnel", the strict implementation of the "four uniforms", that is, the prevention and control measures are not in place, all may not be Resumption of work; without the record through, all shall not resume work; without the record through, all personnel shall not enter the field waiting for the resumption of work; project irregularities resumption of work, all top penalties and investigate the relevant responsibilities in accordance with the law. Under the premise of ensuring that epidemic prevention and control measures are in place, the resumption of work in batches, orderly and steady.
Resumption of work time
1. In accordance with the unified deployment of the municipal government to decide whether to accept applications to start and resume work. If the municipal government deployment can start work, the URA will organize verification of resumption of work applications.
2. The relevant workers are not allowed to return to the site early before resumption of work.
Management of arriving employees
1. Those who have an epidemiological history within two weeks before returning to work, or who are in close contact with confirmed or suspected cases in other areas, should be urged to isolate for medical observation for 14 days, and should not be allowed to enter the sales department.
2. found with fever, dry cough, fatigue and other symptoms, should be immediately reported to the housing and construction departments and the affiliated community streets, and urge them to seek medical attention, not to enter the sales department.
Two, resumption of work for the record
Resumption of work conditions
The project must achieve the prevention and control mechanisms in place, material measures in place, staff screening in place, internal management in place, security checks in place, in line with the following provisions:
1. Has established the epidemic prevention and control command structure, the development of epidemic prevention and control program, a clear epidemic prevention and control of the various measures and responsible personnel.
2. On-site epidemic prevention and control measures in line with the national, provincial and municipal epidemic prevention and control as well as the requirements of this manual.
3. Has been equipped to meet the needs of on-site personnel protective supplies and epidemic prevention materials, including masks, disinfection supplies reserves of not less than 15 days.
4. A special program has been formulated for practitioners to enter the site in batches.
5. The developers and agents have checked and rectified safety hazards before the resumption of work, and carried out daily disinfection of the sales site one week in advance.
Filing Procedures
1. Self-inspection: the development enterprises and marketing agencies carry out comprehensive self-inspection before resumption of work against the conditions for resumption of work, and fill in the "Project Resumption of Work Self-Inspection and Application Form".
2. Application:
Filing with the municipal housing department. After self-examination to meet the conditions for resumption of work, to the municipal housing and construction department for the record.
Filing with the department of epidemic prevention and control. Projects with more than 100 people in the sale of buildings, filed with the District Epidemic Prevention and Control Command; projects with fewer than 100 people in the sale of buildings, filed with the street Epidemic Prevention and Control Leadership Organization.
Materials to be reported. Need to submit the "project resumption of self-examination and application form" and "resumption of business enterprise epidemic prevention and control commitment" and other materials.
3. Verification: the municipal housing and construction sector received the project resumption of the application for the record, invite the jurisdiction of disease prevention and control professionals to the project on-site verification, fill out the "project resumption audit form", combined with the review of disease prevention and control professionals, meet the conditions for resumption of work, reported to the Municipal Housing and Urban Renewal Authority to apply for resumption of work. The site verification does not meet the conditions for resumption of work, the project is ordered to rectify, rectification should be completed after the re-declaration.
4. Supervision: URA will organize the inspection team, has resumed work on the sales department random supervision, focusing on the following matters:
Project resumption of work whether to fulfill the filing formalities, whether by the verification of the passage.
Whether the project epidemic prevention measures are fully implemented.
Whether the prevention and control mechanism is in place: whether the command structure, prevention and control program, and prevention and control measures are implemented.
Employee screening is in place: whether the implementation of real-name registration and daily temperature and health screening of employees.
Whether the facilities and materials are in place: whether the stock of epidemic prevention materials meets the needs of on-site use.
Whether the internal management is in place: whether the project management team and the inspectors and picketers perform their duties according to the requirements. If the inspectors find that the conditions for resumption of work are not met, they will immediately order the cessation of construction and instruct the supervisory body to follow up and rectify the situation.
Three, prevention and control system
Establishment of the project epidemic prevention and control command and control task force
1. The sales department must be led by the real estate development enterprises to set up an epidemic prevention and control command and control group, under the leadership of the command and control of the sales department of the site of epidemic prevention and control work, the members of the unit should include the development of the enterprise, the marketing agency and other relevant units, the project leader of the unit for the command and control of the Department of the members.
2. Designate a member of the project leadership team as the epidemic prevention and control commissioner, responsible for the organization and coordination of epidemic prevention and control, prevention and control of the implementation of funds, security, external contacts and other work specific management, as required, to the supervisory body and the local epidemic prevention and control departments to report on the epidemic prevention and control situation.
3. Enterprise inspection team, project picket should be the project epidemic prevention and control and resumption of work implementation as a resumption of work during the work focus, comprehensively strengthen the inspection and picket.
Development of prevention and control programs, plans
Epidemic prevention and control command team must develop epidemic prevention and control programs and emergency response plans, clear health checks, epidemic prevention and elimination of the division of labor and responsible person, a clear definition of the members of the unit of epidemic prevention and control responsibilities, clear epidemic prevention and control positions and personnel, improve the Department of the epidemic prevention and control of the emergency response process, and do a good job of prevention, response and aftermath of the epidemic in all aspects. Aftermath work. Real estate development enterprises should promptly report to the project community, the establishment of epidemic prevention and control information reporting mechanism to ensure that the sales department site all kinds of epidemic prevention and control information timely and accurate reporting.
Four, site management
Real name management
1. Real-name management should be carried out for all personnel entering and exiting the sales department, model rooms, and experience areas, including management personnel, marketing personnel, and service personnel such as security guards and cleaners, and visiting customers. The content of real-name registration includes name, gender, contact information, ID number, time of arrival in Xiangxiang, route to Xiangxiang and transit information, whether there is any confirmed diagnosis, history of contact with suspected persons, and information on body temperature testing. Customers who visit the company register their name, gender, temperature, contact information, and ID number one by one.
2. Information exclusion. Development companies should carry out accurate screening of people in areas of high incidence of the epidemic and people who have had contact with confirmed and suspected cases. Ask, verify the movement of people during the Spring Festival and keep records.
3. The sales department is not allowed to organize gathering activities. In principle, the total number of appointments for each sales venue to receive visiting customers in batches per day is no more than 60, one-on-one service is implemented, and customers are received at the same time in accordance with the volume of the sales department of no more than 1 group/20_, with no more than 5 people in each group, and the interval between previous and subsequent batches is no less than 10 minutes. As far as possible to take a decentralized approach, sales staff, visiting customers to maintain a distance of more than 1 meter from each other, the reception of customers on both sides shall wear a mask. No centralized opening activities and no centralized warming activities will be held.
4. Set up epidemic prevention and control warm tips. In a conspicuous place to remind the home-buying customers to wear masks, temperature testing, hand washing and disinfection, real-name registration, etc.; in a conspicuous place to post the epidemic prevention and control of knowledge publicity column; in a conspicuous place to post the opening of the city's fever clinic medical institutions information.
5. The development of places to visit the reservation customer flow control and batch reception of the implementation of the program. Enterprises may, according to their own circumstances, open the commercial housing online reservation registration, viewing, selection service platform, configure online sales staff, to realize part of the information submitted online.
6. Staff testing on duty sales site in the reception of customers should be all employees before the temperature test, such as the discovery of abnormal body temperature, timely to the nearest designated medical institutions, lifting medical observation before returning to work. All employees should wear masks and wash their hands with disinfectant before going to work.
7. The registration of temperature measurement for visiting customers. When customers arrive at the sales site, check whether they are wearing masks, and for those who do not wear masks as required, they are firmly prevented from entering the sales site. Measure the temperature of the visiting customers one by one. If you find that your body temperature is abnormal, you should stop entering the sales office and report to the relevant departments immediately.
8. Do a good job inquiring and registering the visiting vehicles and people, and wipe and disinfect the vehicle door handles with disinfectant. Front desk customer service personnel to all visiting customers to verify whether it is a reservation customer. If they are reservation customers, they will be registered by name, and customers should be advocated to wear shoe covers before entering the sales venue and model rooms.
V. Personnel protection
Use of masks
1. Each project issues qualified masks to all personnel and prepares spare masks for visiting customers.
2. On-site personnel should wear masks correctly and change them regularly.
3. No one is allowed to enter the sales department and office area without wearing a qualified mask correctly.
4. Special trash cans are set up in the designated locations of temperature measurement points and office areas for discarding the masks after use. Trash cans should be cleaned and disinfected every day.
5. Masks are assigned priority. Priority to protect the cafeteria staff, temperature measurement points and health screening and other public **** health personnel; distinguish between confined space, indoor, outdoor and other operating environments coordinated distribution.
Meal management
1. Legitimate meal preparation. Cafeteria staff with full documentation, all wear qualified medical masks on duty, daily temperature measurement and monitoring of health status. It is strictly prohibited to order food from unlicensed and unlicensed catering units and mobile vendors around the site.
2. Time-sharing. Arrange for the dining staff to pick up their meals at different times to avoid gathering and queuing up to pick up their meals.
3. Decentralized dining. In the outdoor clean and ventilated section set up tables and chairs for people to eat, do not have the conditions, should be implemented decentralized dining. Meals should be unidirectional sitting, that is, all people in the same direction, separated by a distance of not less than 1 meter.
Meeting control
Meeting organization requirements:Reduce the centralized meeting, try to use the outdoor meeting form or online video conference form. Before the meeting: wear a good mask, and wash your hands to disinfect. During the meeting: control the meeting time, meeting people more than 1 meter apart, indoor meetings should be kept ventilated. After the meeting: the venue, furniture must be disinfected, tea supplies should be strictly disinfected.
Personal hygiene
1. Hand-washing point setup. Office area, dormitory area, construction area personnel entrances and exits, restrooms, canteens, etc. to set up hand-washing points, equipped with hand sanitizer.
2. Master the correct hand washing method. The use of running water to wash hands for not less than 20 seconds, the use of seven washing methods.
3. Clothes drying. Guide to drying clothes in the sun. When conditions are not met, ultraviolet lamps should be equipped to disinfect the drying clothes.
4. Education. Education reminds attention to personal hygiene, maintenance of environmental hygiene, hand washing, do not spit, sneezing or coughing with a tissue or elbow to cover the mouth and nose. People who need to take public **** transportation to and from work should be specially educated and have their temperature tested daily.
Sixth, environmental hygiene
Sanitized places should be
Office areas, customer service areas, contracting areas, model rooms, parking lots, restrooms, hand-washing facilities, meeting rooms, elevator rooms, door handles, telephones and garbage cans. Elevator rooms are equipped with disposable paper towels or disinfectant, and it is advocated to use paper towels to touch the keys. Drainage outlets, air conditioning vents, etc.
Daily Disinfection Frequency
At least three times a day in the morning, midday and evening for comprehensive and thorough sanitation and disinfection and keep records.
Vehicle management
1. Project vehicles must be disinfected before and after each use. 2. When centrally riding the project shuttle buses and minibuses, drivers and passengers must wear good masks. 3. The number of passengers on the shuttle buses should be strictly controlled, and pick up and drop off in batches. 4.
VII. Health Check
Temperature Test Point Setting Location
All the open entrances and exits of the sales site are required to set up temperature test points.
Temperature testing
1. The temperature testers should be well protected, equipped with infrared thermometers, and make records.
2. All personnel entering and exiting the site will be tested for body temperature and will be allowed to enter and exit only after confirming that their body temperature is normal.
Health check
1. Daily temperature measurement results should be established in writing, at least two times a day, morning and evening, to measure the temperature of all the personnel in the sales department, ask to check the health status, and register.
2. Focus on checking for fever, cough, chest tightness, shortness of breath, dyspnea and other conscious symptoms and signs. If abnormalities are found, they should be dealt with immediately according to the relevant regulations.
Eight, emergency treatment
Classification of medical treatment
Sales floor found fever, dry cough, fatigue and other symptoms of patients, should be classified according to the following requirements for medical treatment and report:
1. If it is within 14 days of the infected area from the Xiangyang personnel, put on a mask to notify the 120 emergency vehicles will be transferred to the hospital designated for admission.
2. If they are from other places, advise them to go to the nearest fever clinic.
3. Information related to abnormalities in signs and symptoms found should be reported to the competent authorities in charge of housing and construction and the competent authorities in charge of epidemic prevention in the district.
Confirmed diagnosis disposal
To send medical personnel once there is diagnosed as a new coronavirus infection, the sales floor should immediately take the following measures:
1. Immediately shut down and blockade the scene.
2. Cooperate with the jurisdiction of the disease prevention and control department of the room they live in and visited the place, the contact with the goods to carry out the final disinfection.
3. Cooperate with the relevant departments to send their close contacts to a centralized isolation point for centralized isolated medical observation.
Implementation of the epidemic "double report"
1. The epidemic prevention and control work of the construction project is unified into the management of the area, subject to the unified scheduling of the area on the prevention and control of the epidemic, unified supervision.
2. Relevant epidemic prevention and control information in the report of the competent departments of housing and construction at the same time, timely report the project location of the streets and communities.
Nine, publicity and education
Organization of epidemic prevention and control of publicity and education
1. Strengthen the policy propaganda. Publicize the city's epidemic prevention and control policies, measures and the role of centralized isolation, health screening, wearing masks, etc., to obtain the cooperation and support of the project personnel.
2. Incorporate third-level education. Epidemic prevention and control education is included in the scope of the three levels of education, educating project personnel to improve personal hygiene and develop good habits such as washing hands frequently.
3. Choose an open space. Publicity and education locations should be selected before the class evaluation desk and other outdoor open space, each participant should be separated by a distance greater than 1 meter.
4. Do a good job of publicity. Make full use of the various publicity channels to strengthen the epidemic prevention and control of public welfare propaganda.
Access to information through official channels
Project personnel should do "not create rumors, do not believe rumors, do not spread rumors", and take the initiative to learn about the dynamics of the epidemic and prevention and control of knowledge through the government's official channels, and conscientiously implement the relevant preventive and control measures.
Ten, daily supervision
Strengthened inspection and picket
1. daily inspection. Enterprise Prevention and Control Command on-site pickets daily check the project epidemic prevention and control measures to implement.
2. Weekly inspection. The enterprise inspection team for each project should be at least once a week to carry out inspections.
3. Timely reporting. Inspection results are reported in real time.
Strengthen supervision and inspection
1. Full-coverage inspection. During the period of prevention and control, the supervision units of the URA conduct full-coverage inspections of resumed sales departments every week.
2. Strict enforcement. Epidemic prevention measures do not meet the requirements, immediately ordered to stop work and rectification and the responsible unit and responsible person to be yellow warning, without the record of unauthorized construction or due to the implementation of preventive and control measures are not in place leading to the spread of the epidemic, the responsible unit and responsible person to be red warning.
3. Supervision. Bureau of the relevant business section will regularly carry out supervision and supervision of the implementation of the work of the units to supervise the implementation of the responsibility of the layers of compaction.
Group prevention and control
1.Party building leadership. Give full play to the role of the party organizations and party members of the vanguard role, resolute implementation of joint prevention and control measures, build a solid group prevention and control line of defense.
2. Industry self-regulation. Using the association's industry self-regulation mechanism, the initiative to mobilize and urge enterprises to implement the relevant prevention and control requirements.
3. Social supervision. Encourage practitioners, the public actively report, reflect the project epidemic prevention and control work problems, comments and suggestions.