Complaints to the county-level health authorities, apply for administrative mediation of medical disputes, telephone 12320.?
The 12320 health hotline accepts complaints and reports from the public, initially forming a mechanism for the expression of demands, conflict resolution and protection of rights and interests, and smoothing the communication channels between the government and the public.
"Regulations on the Prevention and Handling of Medical Disputes," Article 40 of the doctor and patient apply for administrative mediation of medical disputes, shall refer to the provisions of Article 31, paragraph 1, paragraph 2 of the Regulations to the competent health department of the people's government at the county level where the medical dispute occurred to submit an application.?
The competent health department shall make a decision on whether to accept the application within five working days from the date of receipt. The parties have filed a lawsuit to the people's court and has been accepted, or has applied for mediation by the people's mediation committee for medical disputes and has been accepted, the competent health department shall not accept; has been accepted, terminate the mediation.
The competent health department shall complete the mediation within 30 working days from the date of acceptance. The need for identification, identification time is not counted as mediation period. More than the mediation period has not reached a mediation agreement, as mediation is not.?
Expanded:
Applying for administrative mediation of medical disputes?
Application for administrative mediation of medical disputes shall be made by both the doctor and the patient *** together to the competent health department of the people's government at the county level; if one party applies for mediation, the competent health department shall carry out the mediation after obtaining the consent of the other party.?
The applicant may apply for mediation in writing or orally. Written application, the application shall contain the basic situation of the applicant, the application for mediation of the disputed matters and reasons, etc.; oral application, the competent health department shall record the basic situation of the applicant, the application for mediation of the disputed matters and reasons, etc., and the applicant's signature to confirm.
The competent health department shall make a decision on whether to accept the application within five working days from the date of receipt. The parties have filed a lawsuit to the people's court and has been accepted, or has applied for mediation by the people's mediation committee for medical disputes and has been accepted, the competent health department shall not accept; has been accepted, terminate the mediation.?
The competent health department shall complete the mediation within 30 working days from the date of acceptance. The need for identification, identification time is not counted as mediation period. More than the mediation period has not reached a mediation agreement, as mediation is not.
China.gov.cn - Regulations on the Prevention and Handling of Medical Disputes