Basic information of the group's activities
Requirements for writing the result report
Techniques for writing the result report
II. Basic Requirements
The text should be concise
The program should be clear and logical.
Try to use charts, data, and diagrams.
Results should be reported honestly, and "backward" is not allowed.
Capture the key points according to the topic and emphasize a main line.
The more specialized technical terms should be explained.
Use legal units of measurement.
Three, writing skills
Flexible use of four paragraphs and eight steps, do not mechanically average arrangement. The four paragraphs and eight steps of the PDCA cycle can be taken according to the subject matter.
The preparation of the results of the report can not be on the matter. To distill, process, select the most representative of the level of choice of activities, the most persuasive and the most exciting content report out.
There should be a transition between each step, to echo back and forth.
The beginning should be fascinating, and the end should be memorable.
Four, the existence of *** sexual problems
(1), "the new eight-legged essay"
(2), the text of more charts and diagrams less
(3), the central issue is not prominent
(4), not logical before and after the uncoordinated
(5), the lack of data with the data to speak
(6), improper use of tools and more errors.
V. Preparation and Necessity
Preparing the results report is actually a process of learning and improving. The whole process of activity on the subject of careful review and analysis, can not rely solely on the drafter of the results report, but should rely on all members of the group *** with the same efforts, relying on the collective strength and wisdom. And the collective summary will need to be well prepared.
Sixth, the content of the preparatory work
(1), to determine the results of the report of the central content. The main problems solved in the activities of this topic, the main reasons for the problems, what are the main measures taken, the main achievements. And what is the biggest feature (characteristics) of this topic.
(2), determine the outline of the preparation of the results report.
(3), all involved in the division of labor.
VII. Contents of original records
(1), minutes of meetings in which the group carries out collective activities.
(2), the subject activities before the investigation of the current situation of information. Such as quality, yield, consumption, cost, economic loss, user comments, field operation observation and other aspects of the data, investigation records.
(3), the activities of the first-hand information, data records.
(4), comparative information, such as the main objectives of the subject (indicators) and domestic and foreign industries, the best level of the history of the enterprise, before and after the activities of comparative information.
Eight, the main content of the results of the report
QC team activities are carried out in accordance with the scientific procedures of the PCDA cycle, and the results of the report is a true reflection of the group's activities, based on the process of writing the activities. Therefore, the main content and structure of the results report should also reflect the PCDA cycle process.
8.1, group profile
Overview of the enterprise or the quality of products (quality of service) related to the publication of the subject, the user needs.
Group profile:
--The time of the establishment of the group, the time of the activities of this subject, registration time, registration number
--Staff structure and cultural and technical quality structure, division of labor within the group
--Type of this subject,
--Total number of hours of collective activities of this subject group, attendance rate
--Completion of the subject in previous years, awards.
Profile of the published subject, professional profile and role, etc.
8.2, the reasons for the selection of the topic
①, the enterprise to achieve the policy objectives and the central work of the focus, difficulties, key issues.
②, marketing, user needs (the next process) urgent problem.
3, work, production (service) site weaknesses, as well as quality, consumption, cost, improve economic efficiency.
8.3, the status quo survey
Mainly describes what survey activities and analysis activities the group has carried out, so as to identify the main problems.
①What investigation activities were carried out, what information was consulted, what on-site observation surveys were conducted, what opinions and suggestions were solicited from service recipients, what methods were used in the investigation activities, the way, and how the investigations were carried out, and so on.
②, to analyze. According to the data and facts obtained from the survey. What statistical methods and after calculating and analyzing the conclusions drawn by the survey respondents.
Status quo survey to pay attention to
①, to brief the subject of the process or professional characteristics.
②, pay attention to explain the objectivity, credibility and representativeness of the survey method.
③, pay attention to the timing.
④, to eliminate the "three noes" that is: no survey method, no data, no analysis.
5, the main issues can not be determined too much, generally a good, at most not more than two, to prevent the theme of dispersal, poorly targeted.
8.4, determine the target value
①, for the current status of the main problem, set the topic through the activities of the main problem will be solved or improved to what extent.
②, what is the basis for achieving this target value, ie: feasibility of sub-tiki.
Methods for setting the target value
①, based on the best historical level of the enterprise, to illustrate the feasibility of achieving the target value.
②, based on the quality level of similar products have been achieved by the enterprise to show that the target value is feasible.
3, based on the level achieved by manufacturers in the same industry, to establish the goal of catching up, to illustrate the feasibility of achieving the target value.
④, the results of the status quo survey. Its target value can be calculated by the following formula:
Activity target value = (existing level ten potential) * frequency of the problem to be solved in the ranking chart.
5. The quality requirements of the user or the country, and the instructions of the enterprise or department head. This is mandatory.
Setting target value should pay attention to the problem
①, the target value should be both aggressive and reasonable, too high is difficult to achieve will frustrate everyone's enthusiasm, too low will make the group members feel that the organization of the activities are not necessary.
②, the target value should be quantified.
③, the target value should be harmonized with the topic.
④, the goal, the target value can not be set too much, generally to a good, at most not more than two, so as to avoid the theme of dispersal of non-targeted.
5, the target value to the feasibility analysis.
8.5, cause analysis
This part is the depth of the status quo investigation, but also to determine the main causes of the basis and the basis for solving the problem, the key is to correctly express the relationship between the main problem and the cause.
The main content
①, the collection of the causes of the main problems adopted by the ways and means.
②The ways and means used to classify, categorize, and analyze the causes.
How to choose the tool
Cause and effect diagram, tree diagram, correlation diagram is often used by the QC team to analyze the cause, so in the selection of these tools must be differentiated to improve the effectiveness of the use of tools.
①, when the factors affecting the problem are not closely related to each other, the use of cause and effect diagrams and tree diagrams are good; when the factors of the expansion of the level is more, the use of tree diagrams is appropriate.
②, when analyzing the problem of correlation between the factors affecting the relationship, the choice of correlation diagram is good.
8.6, to determine the main causes
After the cause analysis, to find a variety of all the causes of the problem, but these causes of the problem of different degrees of influence, there is a "critical minority, secondary majority", whether to seize the minority of the main causes, is the key to solving the problem
1), the main causes of the problem, the main causes of the problem is the main causes of the problem is the key to solve
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①, to determine the main cause of the method and results
②, to determine the main cause of the verification program. Such as the method used, the number of samples, method, time, place, etc..
③, the brief process of validation and conclusions.
The problem of determining the cause should be noted
①, to determine the cause can not only qualitative, should be supplemented by quantitative verification
②, to determine the cause of the cause and effect diagram (tree diagram)) in the analysis of the end of the cause, the end of the cause of correlation diagram or the main intermediate causes.
3, to determine the number of factors should not be too much, generally no more than five.
4, after the determination of the key factors in the tool chart to make a mark to show the difference.
8.7.Formulation of countermeasures
Aiming at the main causes identified as affecting the main problems, a practical implementation of the improvement program and activity plan is planned so that the main problems can be improved and raised to a new level.
①The target value of improvement is set for each major cause.
②, the development of improvement measures. Such as operating methods, skills, equipment, processes, management methods, content, work site, service programs, standards, and so on.
3, countermeasures, measures to be separated, countermeasures to show what to do, measures to show how to do, the more detailed measures the better. The more detailed the measures, the better. And determine the person responsible for the completion of the time, if necessary, to determine the inspector.
Development of countermeasures should pay attention to the problem
①, countermeasures in the key items, must be verified to determine the key factors, the two must correspond.
②, the countermeasures are to improve the method or means of the cause of the project.
3, sub-targets are the improvement requirements set for each factor. The goal should be quantified as much as possible.
4, measures for the project is to change the status quo to achieve the goal of the operational steps taken, should be specific, operable.
5, the measures of the responsible person is not required to reflect the full staff.
8.8 Implementation
This section describes the implementation of the measures formulated and the effect of implementation.
Problems to be noted:
1) Some of the results do not introduce the implementation status, but only use the phrase completed on schedule according to the countermeasures.
②, implementation and before and after the content does not correspond.
3, to try to use data, charts and graphs to illustrate the problem.
8.9, effect check
Effect check is the culmination of the whole results, is the embodiment of the group's achievement of the specific display, so to be objective and practical, a comprehensive reflection of the results of the subject's activities.
①, check and compare the changes in the status quo of the main issues before and after the activities, as well as the realization of the overall goal.
②, check the improvement effect of other related indicators.
Problems to be noted in the effect checking
①, there should be a clear purpose, corresponding to the main problems and general objectives of the subject.
②, it should be based on data and facts, and the results obtained should be certified by the relevant departments.
3, the economic benefits should be calculated based on the calculation of economic benefits should be calculated in accordance with GB3533.1-83 (standardization of the principles of evaluation and calculation of economic effects of the formula sent to the calculation.
8.10, consolidation measures
①, listing the new, change the number of documents, name and content.
②, a brief description of other activities related to the implementation of these documents.
3, should be verified by the implementation of those measures that are really effective into the protocols, standards, or management system.
Problems to be noted in the formulation of consolidation measures
①, the consolidation measures must be proven measures for the activities of the subject.
②, involving the revision of technical documents management documents, new should indicate the number, name and relevant content.
3, can not be abstract, general, no operability.
8.11, legacy issues and future plans
This part is the end of the results, its role should be to make the audience clear the results of the main purpose, deepen the impression, enhance the credibility and memorable.