The days are passing like a white horse, and we are about to make new progress in our work, so let's make a plan for the future. But what can we do to avoid a self-improvement type of work plan? Here is my collection of 2022 hospital nursing work plan (generic 5), I hope it will help you.
Hospital nursing work plan 120xx Hospital Nursing Department designated as "nursing skills to enhance the ability to enhance the purpose is to strengthen the nurses on-the-job education, improve the comprehensive quality of nursing staff, but also for the hospital to enhance the overall level of business. At the same time, not only to make the internal medicine daily nursing work stable, better carry out, but also in order to achieve the purpose of this work, combined with the actual situation of the department, now make the following work plan:
First, strengthen the construction of medical ethics and medical style, deepen the affectionate service, improve the quality of service.
1, the year for medical ethics learning, assessment of a unified arrangement by the Department of Nursing, the examination participation rate of 100%, pass rate of 100%. The content includes: nursing staff's ideological character, dedication, service attitude to patients. Adhere to the patient-centered, provide a full range of high-quality services, put the social benefits in the first place, so that the patient's satisfaction with the hospital ≥ 90%.
2, strengthen the nurses etiquette and cultural learning, strengthen the nurses' awareness of modern nursing culture, standardize nursing operation language, nurse-patient communication skills. Cultivate nurses to establish good professional ethics, enhance the quality of nursing staff.
3, focusing on the collection of information on the demand for nursing services, through the issuance of satisfaction questionnaires, access to patient needs and feedback, and put forward timely improvement measures, while giving incentives to the nurses' work to mobilize their work enthusiasm.
4, training nursing staff to establish a "patient-centered" concept, the patient's voice as the first signal, the patient's needs as the first need, the patient's interests as the first consideration, the patient's satisfaction as the first standard. The implementation of the department of the whole heart, all-round, the whole process, multi-channel system of care.
Second, continue to strengthen the nursing process of safety management
1, strict implementation of the checking system, emphasizing the implementation of the second checking in place to strengthen the management of nurses, to eliminate the occurrence of serious errors and accidents.
2, strengthen the nurses on the performance and use of a variety of first aid items in the department, first aid drug spotting and positioning, to improve the emergency response ability of all nursing staff.
3, the strict implementation of the implementation of disinfection and isolation system, venipuncture to do one person, one needle, one tube and one belt, wash your hands before each operation; every night treatment room ultraviolet disinfection.
4, conscientiously do a good job of monitoring the patient link, the admission, the new transfer, critical, there is a potential risk of medical disputes in the patient to focus on supervision, inspection and monitoring.
Third, "health education" standardization, the serious implementation of the informative process
1, do a good job of admitted patients' publicity and education, inpatient disease health education, discharged patients rehabilitation guidance, so that the health education coverage rate of 100%, to achieve the promotion of the disease The purpose of the rehabilitation of the disease.
2, the nurse to do a variety of nursing, treatment before the operation need to inform the patient, and maintain effective communication with the patient.
3, strengthen the nurse's seven know, in order to achieve quality and quantity to provide patients with satisfactory nursing services.
Four, grasp the "three basic" and specialty skills training and assessment work, improve the nursing staff first aid technology
1, the basic skills assessment: 16 basic skills of the entire nursing staff to meet the standards of the test, the assessment will be in the actual work of the sampling, the requirements of the basic skills can be mastered. The basic skills can be mastered, the standardized operation will be implemented in the patient to ensure patient safety and prevent complications.
2, to strengthen the training of specialist skills: the organization of the whole department to learn once a month, each time to talk about a specialist disease and nursing, every week, respectively, the question, from time to time to spot-check the test, in order to cultivate specialist nurses to lay a solid foundation.
3, to strengthen the learning of related knowledge, unified organization by the nursing department to carry out a nursing system, laws and regulations, nurse etiquette and other comprehensive knowledge of the assessment, and apply to clinical work, to achieve a combination of theory and practice, check the implementation of the work.
4, to encourage "innovative services", such as the development of new technology projects and special difficult cases, can be updated through the literature, discussion and learning organizations, invite experts to give lectures and other forms of knowledge and skills, on the "innovative services", according to the provisions of the award, as the end of the year assessment. The "innovative service" will be rewarded according to the regulations as one of the conditions for the excellent year-end assessment. One of the conditions.
5, in the strengthening of skills training at the same time, focusing on strengthening the critically ill patients rescue technology and process mastery, commonly used first aid drug dosage and role, the performance of the rescue instrument and the use of methods. So that each nursing staff can master CPR first aid technology, improve the success rate of critical patient resuscitation.
Hospital nursing work plan 2
20xx is a year of positive upward mobility, but also the review of the success of the second level hospital, in this period of time according to the 20xx year's work summary, is now a list of work plans are as follows:
First, to strengthen the quality of care management, and strive to improve the quality of care.
(1), the nursing team to seriously organize the implementation of the assessment, through the target management to promote the nursing staff to change the concept, enhance the sense of dedication, active service consciousness, quality consciousness, safety consciousness, so as to promote the improvement of the quality of care.
(2), in order to be too fine, too fine, too real, too strict rigorous attitude to grasp the whole quality management of each nursing work, that is, the basic quality, link quality, end quality, of which the link quality is the focus. The quality standard will be detailed, and personally participate in the implementation of the work of each group, to see the effect of implementation.
(3), increase infection control in the department. Strictly comply with the implementation of disinfection and isolation, and do a good job of monitoring the environmental hygiene of the ward, the results should meet the standard. At the same time, do a good job at any time disinfection, terminal disinfection, daily disinfection. Disinfection of items after use is carried out according to the principles of treatment, and disposable items are managed, used and disposed of according to requirements.
Strict disinfection and isolation training is conducted monthly for new and intern nursing staff to strengthen the concept of asepsis, and there is a deputy head nurse to do a good job of supervision.
Second, continue to carry out quality care services
Further enrich the connotation of the overall care, the introduction of our hospital nursing philosophy: all patient-centered, to the premise of patient satisfaction! Choose our hospital for medical treatment, we will present you with a share of careful and warm care!
Three, according to the 20xx accreditation standards to develop and improve the Department of nursing staff at all levels of job responsibilities and implementation
According to the hierarchical level of nursing services, hierarchical management, the scope of the charge nurse responsible for, the scope of the nurse responsible for, the scope of the nurse responsible for, etc.. Clearly define the work duties of each class, the responsibility to the person.
Four, strengthen the management of nursing human resources
Guarantee the reasonable allocation of nursing human resources, so that everyone is licensed. According to the Department of Nursing requirements to develop training programs for nursing staff, grasp the nursing team construction, improve the quality of nursing team.
1. The nurses with less than 2 years of service have implemented a follow-up system, focusing on the training of basic skills.
2. In the hospital for general training and comprehensive improvement of the basis of the backbone of the team to focus on training, require proficiency in nursing technology, but also require a good grasp of the difficulty of the new business, new technologies and other aspects of nursing technology, in the nursing team to play a demonstration and backbone leading role.
3. The department will take a variety of channels to provide learning opportunities for nursing staff.
(1) Encourage nursing staff to participate in the nursing self-test and correspondence learning to improve academic qualifications. Change the nursing team to secondary school-based structure.
(2) seriously grasp the continuing education. Selection of outstanding nursing staff to the advanced department of short-term nursing knowledge training courses to learn, to management knowledge, specialty knowledge progress.
4, adhere to the monthly nursing knowledge in the department, new business new technology, professional and technical training. Apply for the director of the Department of Nursing to my department for nursing room, and give guidance to enhance the quality of room, in order to improve the level of professional knowledge and practical ability.
V. Nursing safety is the focus of nursing management
Nursing safety work long and unremitting, should do macro management and micro management, make full use of the nursing quality control forward, each of their respective roles, layer by layer, effectively do a good job of nursing safety management, to reduce the potential for medical disputes and medical accidents, to protect the patient's medical safety.
1, according to the Ministry of Nursing to do macro-management, supplement and improve the nursing safety management measures, grasp the pre-service training of nursing staff at all levels, regular and irregular inspection of safety work.
2, the head nurse to do micro-management. Adhere to the poisonous and anesthetic drugs, rescue drugs, with the material shift shift handover, rescue instruments to maintain the functional state, to maintain the good rate of rescue items up to 100%. The nursing staff to grasp the link monitoring, the patient's link monitoring, time link monitoring and nursing operation link monitoring.
(1) Nursing staff link monitoring: new transfer, new graduates, internship nurses, and nurses with ideological emotions or family misfortune to strengthen management, to do the focus of the account, the focus of the class, the focus of the checkups.
(2) patient link monitoring: new admissions, new transfers, critically ill patients, patients with potential risk of medical disputes to focus on supervision, inspection and monitoring.
(3) the link of time monitoring: holidays, double holidays, busy work, easy to fatigue time, night shift handover to strengthen supervision and management. The nursing department organized the head nurse to carry out irregular room checks.
(4) nursing operation link monitoring: infusion, blood transfusion, a variety of allergy test. Although it is a daily work, but if a problem occurs, it is a life-threatening event, and should be the focus of monitoring in nursing management.
3, for the problems that have been found, to be reasonable to solve, do not deliberately conceal, and from their own and departmental point of view to analyze, analyze the causes of accidents, learn a profound lesson, put forward preventive and improvement measures.
Sixth, improve the nursing rules and regulations.
(1) Nursing meeting system.
③ Departmental nurses meeting. Held once a month, the whole department nurses to participate.
④ Nursing morning meeting. a presided over by the head nurse, time 10-15 minutes, all nursing staff should wear overalls and stand for; b. Night shift nurses report on the work of the night shift; c. The head nurse to summarize the nursing work situation, to make a speech to clarify the focus of the nursing work, the precautions; d. The head nurse to the nursing staff subject to the questions and tests on the issues to improve the nursing The nurse manager conveys the hospital, the nursing department, the temporary notice or important decision, and specifically arranged for the implementation.
⑤ Work-rest symposium. a. Held once a month, presided over by the head nurse or senior nurse, with the participation of patient representatives; b. Soliciting patients' opinions on medical care, nursing care, life and diet, etc., and understanding the patient's ideological situation; c. Organizing patients to study the press, publicizing hygiene, and requesting patients to consciously abide by the management system of the hospital district.
(2) nursing checkup system.
① Section teaching room: organized once a month, for difficult cases or nursing problems, pre-arrangement of specialists to prepare, put forward the focus needs to be resolved in the Department of the problem, presided over by the head nurse or nurse in charge, and make a detailed record.
③ routine checkup
a. General nursing checkup: once a week, by the chief nurse.
b. Nurse manager check-in: no less than two times a day, the quality of care in the ward, critically ill patients, the fulfillment of nursing duties, clinical care, ward management and other work to check, supervise and implement.
e. Holiday checkups: holidays, double holidays, 1-2 times a day, organized by the Nursing Department of the whole hospital or ward inspections, checking the situation of all departments on duty during the holidays and the implementation of rules and regulations, and guiding the rescue of critically ill patients.
(3) Nursing training and nursing assessment system.
①Pre-service training. All new nurses assigned to the hospital from the institution must undergo pre-service training. Content: hospital history education, medical ethics education, nursing rules and regulations, the basic quality of nurses and etiquette norms, professional ethics of nurses, nursing basic skills operation.
② on-the-job training. a. The Department of Nursing every two months to organize a hospital nursing staff of the three basic exams, temporary employment and participate in the work of the nursing staff of the following five years of monthly exams. b. Every two months to organize a hospital nursing staff business learning, department of business learning once a month. c. Every two months to organize a hospital nursing staff business learning, department of business learning once a month. d. Every two months to organize a hospital nursing staff business learning, department of business learning once a month.
c. All nursing staff under 45 years of age, everyone must master the common nursing skills operation.
2. Nursing work system. Including: hierarchical nursing system, duty shift system, disinfection and isolation system, the implementation of medical advice system, checking system, treatment room work system, drug exchange room work system, emergency room management system, etc., in accordance with the implementation of the 20xx year.
3. Ward management system.
VII. Nursing indicators are completed.
1, basic nursing pass rate of 100% (passing standard 85 points).
2, special, first-class nursing pass rate ≥ 85% (passing standard 80 points).
3, first aid items intact rate of 100%.
4, nursing document writing pass rate (qualifying standard is 80 points).
5, nursing staff "three basic assessment pass rate of 100% (passing standard is 70 points).
6, one person, one needle, one tube, one sterilization qualification rate of 100%.
7, routine instrument sterilization rate of 100%.
8, disposable syringes, infusion (blood) device after the use of disfigurement rate of 100%.
9, the annual number of bedsores is 0 (except for unavoidable bedsores).
The above is the main work plan of the Department of Internal Medicine in 20xx, hope to get the support and encouragement of the Hospital Nursing Department, but also hope to get the strong support of all the doctors and nurses in the Department of Internal Medicine and full cooperation, and work together to complete the work of all the personnel in the department of the *** with the efforts of the 20xx to create a new glory!
Hospital nursing work plan 320xx nursing work will be around the hospital management work objectives, seize the opportunity to put into use surgical medical building, deepen the quality of nursing service work, reform the nursing model, strengthen the training of nurses, improve the quality of nurses and professional competence. Standardized management, harmony and innovation, with a fine, fine, real, strict attitude to grasp the whole process of nursing quality management, comprehensive consolidation and enhance the quality of nursing services.
First, the relocation of the surgical building as an opportunity to scientific management, deepen the quality of nursing services
1, according to the overall planning of the hospital, standardize the surgical building nursing unit management.
2, fundamentally reform the nursing model, the implementation of the nurse sub-patient. Develop nurse grading standards; improve the quality nursing workflow, job duties, job work standards and the nurse scheduling model based on the principles of continuity, balance, hierarchy and responsibility.
3, to further update the concept of service, to carry out the "responsibility, mission, value" as the theme of the nurses' values education activities, the organization of nurses to write articles on the understanding of nursing work and feelings, through the hospital website platform, the importance of strengthening the basic nursing care, improve clinical nursing work to publicize.
4, revised quality nursing performance appraisal program and nursing assessment indicators, fully embodies the excellent work, mobilizing the enthusiasm of nurses.
5, to carry out the selection of quality nursing service advanced ward activities, the establishment of the hospital responsible nurse training base 2-3.
Second, strict management, grasp the three team construction
1, the nurse team: to take the invitation to come in, go out of the way, to strengthen the nurse team management. The first is to organize a series of nurse training, set up "management is service" concept, enhance the nurse's active service consciousness; the second is to send 2-3 nurses to participate in the Anhui Provincial Department of Health organized by the nursing management cadres training; the third is to improve the nurse assessment standards, strengthen the nurse's goal management; the fourth is to promote the nurse between the head, between the department of Learning exchanges, quarterly reasonable arrangements for the head nurse to participate in the nursing quality inspection, and cross; every six months held a head nurse work experience exchange meeting, drawing on the improvement of the head nurse nursing management level.
2, nursing backbone team: First, give full play to the role of nursing special teams, make plans, do a good job of special care, improve the quality of care; Second, recommend 2-3 professional nurses to participate in the selection of specialist nurses in Anhui Province; Third, to do a good job of the hospital's specialist nurses training, play the role of the specialist nurses; Fourth, the organization of the teaching of the topic of training, improve teaching ability.
3, the nurse team: First, to strengthen the concept of on-the-job training, the implementation of Anhui Province, "Nurse Regular Examination Measures"; Second, to strengthen the pre-service education and training of new nurses and the implementation of the assessment; Third, pay close attention to the three basic and three rigorous training, the establishment of a multi-level, diversified training and assessment to achieve the content of the pragmatic, diversified forms. Organizations to carry out nursing rules and regulations, specialized nursing theory and technical operation examination and assessment; four is to do a good job in the hospital rotation training; five is to continue to carry out "star nurses", "basic nursing service pacesetter" selection activities.
Third, continuous nursing quality improvement, promote patient safety
1, revised 20xx nursing quality control program, improve basic nursing, specialty care, quality care evaluation index; improve the unified nursing logo; implementation of nursing adverse event reporting system.
2, to carry out nursing special inspection, one is to check the system, hierarchical care, health education, nursing paper writing regular inspection, defect analysis and improvement; two is around the patient safety nursing project management, prevention and reduction of patient falls; prevention and reduction of patient pressure ulcer occurrence; prevention and reduction of patient catheter slippage.
3, quarterly organization of a hospital-wide nursing room.
4, the establishment of inspection, evaluation, feedback system, the establishment of a traceability mechanism, the nursing department staff often in-depth inspection of each department, supervision, evaluation. Evaluation of the way to the site assessment of nurses and check the patient, check the records, listen to the doctor's comments, found that the nursing work in the problem, put forward corrective measures.
Fourth, highlighting the humanistic care, enhance the cohesion of the nursing team
1, the design of the nurses on the nursing work satisfaction questionnaire, to carry out research to analyze and look for countermeasures, to create a good working atmosphere.
2, every six months held a symposium for nurses to understand the nurses on the work of the Department of Nursing needs, the need to solve the problem.
3, the director of the nursing department, section chief nurse to participate in the department once a month shift, weekly administrative checkup organization, listen to the feedback of nurses, and timely resolution of practical problems.
4, to carry out 5.12 Nurses Day commemorative activities to enhance the cohesion of the nursing team.
Fifth, standardize the clinical teaching
First, according to the system to implement the work of teaching, in two batches to receive interns, advanced students; second, to enrich the life of internships, to set up etiquette team, volunteer team.
Sixth, active arts atmosphere, promote academic exchanges
First, the declaration of the provincial and municipal continuing medical education training courses, invited well-known experts to the hospital lectures; second, the scientific research and teaching activities, and strive to publish 30 papers in CN journals.
Seven, to promote nursing information construction
First, to promote the electronic nursing medical records (such as temperature charts by hand to change the data entry) in the use of clinical nursing; second, to do a good job of maintaining the nursing website, focusing on the introduction of the hospital's nursing work to publicize; third, to establish the nurse online examination system.
In addition, improve and implement our hospital tobacco control work plan, continue to do a good job of tobacco control.
Hospital nursing work plan 420xx year, in order to further strengthen the medical care work, improve the professional skills of the hospital nursing staff, this year's work focus to the quality of service, closely around the development of the hospital, patient-centered, strengthen the work of the service concept. Continuous innovation, improve social responsibility and people's satisfaction. Now specially formulated 20xx nursing work plan is as follows:
I. Strengthen the details of the management of the department, to cultivate good working habits.
Details determine the quality of psychiatry randomness, usually poor working habits, the head nurse is busy with day-to-day affairs, negligent management; 20xx year will focus on the daily work of quality control, starting from small things, quality control work throughout the daily work; weekly quality control of one to two, the formation of norms; so that the department staff in the quality control and gradually form good habits, reduce Lazy mentality and coping mentality, really from the convenience of work, convenient management as the starting point. In addition to playing the role of quality control and responsible nurses, some of the daily quality control work to them, to improve the awareness of participation, mobilize the whole department to participate in the management, effectively improve self-management awareness, improve the efficiency of the management of the department.
II. Flexible scheduling according to workload needs.
Our hospital's ratio of health care is not reasonable; nursing staff is less, heavy workload; the head nurse according to the patient's condition and nursing workload reasonable allocation of human resources, flexible scheduling, in order to achieve quality and quantity for the patient to provide satisfactory nursing services.
Second, standardize the business checkup, improve the checkup effect.
Change the situation in previous years to cope with the room, the nurse in charge of discussing the disease type of doubt, difficult nursing problems; brainstorming, put forward the solution to the problem; to achieve the purpose of improving the level of business, solve the nursing problem. At the same time, the process of discussion is also a learning . The process; learning the knowledge of specialized diseases, standardize the nursing routine of specialized diseases, each regulate a specialized disease; and apply the nursing routine of such diseases to daily work, and gradually improve the standardization of nursing work.
Three, strengthen business learning, improve the overall professional level.
Strengthen the specialty business knowledge learning, systematic learning of psychiatric science; the whole department staff participation, we take turns to prepare lectures lecture, once a month.
Four, deepen the intimate service, improve patient satisfaction.
In the training of nurses on the basis of daily etiquette, to further standardize the nursing operation language, warm smile service, mastery of nurse-patient communication skills; so as to improve patient satisfaction, establish a good professional image of nurses.
V. Strengthen nursing safety management, improve service quality.
Strict implementation of the checking system, emphasizing the implementation of the second check in place, to strengthen the responsibility of safety management, to eliminate the occurrence of serious errors and accidents, on the basis of safety to improve the quality of our care. Strengthen the nurses' awareness of routine checking of the hardware facilities in the department, strengthen the checking of the performance and safety in normal times, find out the problems in time and repair them in time, and keep the equipment in good condition. At the same time to strengthen the hospital infection control and monitoring work, to complete the quality of care control and management; focus: the management of emergency items, because we are a specialized hospital, the use of emergency medicines is small, there is a difference in the management of general hospitals, resuscitation system provides for the handover of emergency medicines every shift, the head nurse weekly inspection, monthly management by specialists. We implement the emergency drugs have a record of use, there are supplemental spare records, there are emergency drugs expiration date records, handing over the use of drugs records, supplemental records, and expiration date records can be.
Six, establish legal awareness, standardize the writing of nursing documents.
With the improvement of people's legal awareness, the promulgation of medical incident regulations, how to strengthen the legal system in nursing services, improve the legal awareness of nursing staff, has become an important part of nursing management. Nursing Department in strict accordance with the provincial health department mental health nursing document writing standard requirements, complete, objective, true and accurate writing of various nursing instruments. Everyone understands the significance of writing nursing documents, nursing instruments (inpatient escort agreement) writing unclear places, to the higher hospital counterparts to ask for advice; and then combined with the actual situation of writing nursing instruments in our hospital, to summarize and analyze, and put forward the appropriate countermeasures to meet the standard requirements; to provide legal basis for the evidence, to protect the legitimate rights and interests of nurses and patients.
Hospital nursing work plan 5In order to further deepen the "quality nursing service" work connotation, to "enhance the professional quality, optimize nursing services" as the theme, enhance the level of service, continuous improvement of nursing quality, in the summary of the previous year to carry out the On the basis of summarizing the experience of the previous year's "quality nursing service" activities, we have formulated a "quality nursing service" work plan for XX years.
First, the guiding ideology
Comprehensive implementation of the "quality nursing service" work program, guided by the scientific concept of development, to deepen the "patient-centered" service concept, in order to "improve professional quality, optimize the quality of care", "to improve professional quality, optimize the quality of care", "to improve the quality of care, optimize the quality of care".
Second, the work of the goal
Patient satisfaction as the overall goal, tamping the foundation, consolidate the achievements, and further deepen the work of quality nursing services, enhance the content of the service, and continuously improve the quality of care.
Third, work measures
1, revise various systems, standards
Continue to improve the revision of the rules and regulations, job duties, workflow, disease care routine, clinical nursing service norms and standards. Strengthen the management of critically ill patients. Strictly implement the "Nurses Regulations", strict implementation of the nurse practice access system, individual nurses have a license and registration.
2, comprehensively improve the professional quality, optimize nursing services
(1) to strengthen the basic theoretical knowledge of training, starting from the "three basic and three strict", the organization of training, including basic theory, specialized care, laws and regulations, service awareness, to strengthen the implementation of basic care and hierarchical nursing care and quality assurance.
(2) Improve the practical working ability of clinical nurses and train the backbone of specialized nursing.
(3) Strengthen the training of specialized nursing technical operation. Establish a training mechanism, in accordance with the training programs specified in the relevant nurse job skills, planned training for nurses in skills operation, requiring each person this year must complete the training and assessment of skills operation, a firm grasp of the basic skills of nursing, and consolidate the basic fundamentals.
(4) strengthen the nurse etiquette standardized learning. Nurse etiquette is the embodiment of the comprehensive quality of nurses, nurses in the entire nursing work, in order to shape a good image of individuals and organizations should follow the respect for patients, respect for the patient's family and other staff etiquette and pay attention to instrumentation, grooming, grooming, and other aspects of the norms and procedures; nurses, beautiful instrumentation, courteous language, and generous etiquette, can make the patient feel understood, be respected, psychological comfort, emotional pleasure, thus making the patient to feel the understanding and respect, and the psychological comfort. The patient can feel understood, respected, psychologically comforted and emotionally happy, thus promoting the recovery of the disease.
(6) to take various forms of learning and training, in order to improve the quality of the hospital's nursing staff, to improve the ability of nurses to observe the condition, the implementation of nursing measures, recording nursing instruments.
3, strengthen the management, to ensure nursing safety
(1) to strengthen the management of key aspects of the patient, such as patient transfer, handover, consolidation of sores, etc., the establishment and improvement of the nursing process and management evaluation program.
(2) Strengthen the nursing safety monitoring management, monthly organization of the department of nursing safety hidden danger investigation and nursing errors, nursing adverse events cause analysis and discussion, analysis of the causes of the occurrence of the lessons to be learned, and put forward preventive measures and improvement measures.
(3) Strengthen departmental management. In the ward management, basic nursing care, nursing safety, medical record document writing, nurse instrumentation, disinfection and isolation, etc. from time to time random checks, the existence of problems immediately pointed out and deadline feedback, monthly organization of the head of the nurses on quality care ward quality control, comprehensive evaluation, the existence of problems in the form of work dynamics issued department deadline for rectification.
4, solid basic care
(1) effectively do a good job of basic care, so that the nursing work more standardized. Keep the bed neat, no odor, no stains, items arranged neatly standardized, the number of drops of infusion in line with the doctor's orders, diligent inspection of infusion patients, good observation of the patient, found that the problem is resolved in a timely manner. For nurses who do well, the nurse manager should praise in the department meeting and give rewards according to the incentive assessment program.
5, the strict implementation of the responsibility system overall nursing
(1) the implementation of flexible scheduling. When the work is busy, you can work overtime, and when you are idle, you can take a shift.
(2) Responsible nurses from the admission to the discharge of a variety of therapeutic medication, condition observation, basic care and health education for patients to provide continuous, the whole process of work, do a good job of high-quality nursing services.
(3) Comprehensive fulfillment of the nurse's duties. Integrate basic care, condition observation, treatment, communication and health guidance to provide patients with comprehensive, full and continuous nursing services. Closely observe the patient's condition, communicate with the physician in a timely manner, communicate with the patient, carry out health education and rehabilitation guidance for the patient, and provide psychological care.
(4) deepen the stratified use of nurses, based on the patient's condition, nursing difficulty and technical requirements of the distribution of responsible nurses, critically ill patients by the seniority, strong ability of the nurse is responsible for the embodiment of the ability to correspond.
6, regular satisfaction surveys
(1) Monthly to participate in the department of labor talks, and regularly listen to the patient's views and suggestions on quality care.
(2) Quarterly patient satisfaction survey, from the nurse's operating techniques, grooming, health promotion, the development of corrective measures, timely feedback to the department. Let the patients from the heart satisfaction, require each nurse to establish a good service attitude, the patient's satisfaction as the ultimate goal of the work.
7, to strengthen patient health education
by the responsible nurse to do no less than 1 time a day, according to the treatment of common diseases in the department and nursing routines, special diets to patients to do a detailed explanation.
8, the establishment of performance appraisal measures, the strict implementation of the implementation of various systems
(1) Responsible nurses to fulfill their duties. In accordance with the post management assessment, as the basis for performance appraisal.
(2) Nurses according to the assessment criteria to score high performance.
(3) Strengthen the implementation of the core system of medical safety and a variety of nursing operation norms, processes, and a variety of routines.