2. The applicant shall submit relevant materials.
3. The applicant checks the Wuhan Social Security Card Replacement Application Form and signs it for confirmation.
4. The applicant shall collect it from the agency with the Application Form for Reissuing the Official Card and the ID card. If you entrust others to collect it, you must also hold the agent's ID card; Commissioned by the unit must also hold a letter of introduction and identity card of the agent.
First, the medical insurance card is lost
1, loss reporting by phone:
(1) If the medical insurance passbook is lost, you can call 6 168 177 to report the loss.
(2) When reporting the loss by telephone, the name, gender, citizenship number and company name of the person reporting the loss must be provided.
(3) Stop the settlement function of the card through the medical insurance network within 24 hours after the telephone report loss is confirmed.
(4) After the telephone report is lost, the person who reported the loss shall go through the formalities of reporting the loss in writing within two working days. If the loss is not reported in writing within the specified time, the municipal medical insurance agency shall restore the settlement function of the original social security card.
Before accepting the telephone report of loss and stopping the card settlement, the economic losses caused by the card shall be borne by the individual. The economic losses caused by the failure to report the loss in writing in time and the automatic decoupling of the system are also borne by the individual.
2. Online loss reporting:
In addition to the above two methods, you can also log in to Wuhan Medical Insurance Network to perform related operations on the page of "Report the Loss and Release the Card", click the option of reporting the loss of the medical insurance card, and submit the request for reporting the loss of the medical insurance card.
3. Report the loss in writing:
(1) If the medical insurance passbook is lost, you should report the loss in writing to the medical insurance agency with your ID card in time.
(2) When reporting the loss in writing, the insured person shall fill in the report on reporting the loss of the social security card for urban workers.
(3) After accepting the written report of loss, immediately stop the financial settlement function of the card through the financial network of China Bank, immediately freeze the personal account of medical insurance through the social insurance network and stop the settlement function of the card within 24 hours.
The insured person can go through the formalities of reporting the loss in writing at any medical insurance agency and bank outlets in the urban area.
If it is entrusted to others, the client shall show his identity card and register it.
The person who reports the loss shall go through the formalities of card replacement in time in accordance with relevant regulations.
Legal basis:
People's Republic of China (PRC) social insurance law
Twenty-eighth medical expenses that meet the basic medical insurance drug list, diagnosis and treatment items, medical service facilities standards and emergency treatment and rescue shall be paid by the basic medical insurance fund in accordance with state regulations.
Seventy-fourth social insurance agencies through business handling, statistics, investigation and other means to obtain the data needed for social insurance work, the relevant units and individuals should provide timely and truthful.
The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.
The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge.
Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.