Over the past year, in the hospital team and the leadership of the director in charge, in the hospital under the leadership of the support and help of the departments, my comrades coordinated, proactive in the work, constantly emancipate the mind, update the concept, set up a high degree of professionalism and responsibility, combined with the nature of the work of this section, around the hospital center of the work, pragmatic and pragmatic, practical and hard work, and better completed the work of the section of the task. Establish the concept of "all for the patient service", strengthen the doctor-patient communication, with the "eight honor and eight shame" standards to regulate their own words and deeds, and constantly improve the ideological and moral cultivation, seriously. Carry out self-criticism, resolutely resist the purchase and sale of drugs in the unhealthy wind, will be raised to the height of the anti-commercial bribery to recognize and treat the height of political thought, no medicine rebate phenomenon occurred in the department.
Second, consciously abide by the rules and regulations of the hospital and labor discipline
To do small things in style, big things in principle, never make unprincipled disputes, work to support each other, mutual understanding, the section of staff division of labor is clear, each in its own way, each responsible, united and pragmatic, to overcome the manpower shortage, the task of the staff of the unreasonable structure of the situation, to ensure the normal medical services work. The situation, to ensure the smooth implementation of normal medical services. Medical teaching, education network | collect and organize in accordance with the requirements of the "third class A" Chinese medicine hospital to complete the clinical work, and high quality to complete a variety of software, the collation of accounts, and seriously study the job responsibilities, the core system, and strictly in accordance with the duties, the requirements of the system of work, and seriously study the "three basic" and carry out job training. We study the "three basics" seriously and carry out job training, so as to achieve strict requirements, rigorous style and close organization. Strict implementation of the "three reasonable" norms, to achieve reasonable medication, reasonable fees, service to the person, the department bonus is not linked to the economy, and better complete the leadership of the work assigned to the task.
Three, "total control, structural adjustment"
The Department of Internal actively adjust the medical structure, to take effective measures to find ways to reduce medical costs, and achieved remarkable results. The first is to grasp the rational use of drugs. The first is to grasp the rational use of medication, the second is to grasp the cost of single disease. The third is to grasp the use of disposable materials. The fourth is to speed up the turnover of hospital beds. By taking a series of strong measures to ensure that the department this year, the successful completion of the hospital under the cost of the indicators, in the case of rapid growth in the department's business, so that the cost of maintaining a relatively low level, and effectively reduce the burden on the masses.
Four, the active introduction and use of new technologies
This year increased the promotion and use of PPH surgery, the introduction of microwave therapy instrument, in order to ensure the efficacy of the basis of the active search for new surgical methods, to summarize the clinical experience, and to effectively let the patient to spend the least amount of money to get the best results.
Fifth, in the publicity work
Make full use of a variety of forms, combined with the actual hospital, in-depth and extensive publicity of the hospital's overall function, medical scope, specialty diseases, famous doctors, famous drugs, large-scale medical equipment, as well as to carry out the new project, new business, and so on, to enhance the hospital's overall popularity and part of the experts, famous doctors, as well as specialty disease visibility, for the development of hospital business, played a role in the development of the hospital's business. The hospital's business development has played a greater role in promoting the development of the hospital.
Over the past year, through the comrades of the whole section of the *** with the efforts to better complete the work of the section of the task, but the standard of work and quality of work and the leadership of the requirements of the gap, the idea also need to be more broad. In the new year, to increase political learning, improve the quality of work, unity, solid work, high standards to complete the work of this section of the task and the leadership of the temporary directive tasks.
Hospital department personal work summary essay (2)
This year, under the correct leadership and strong support of the hospital leadership, conscientiously implement the Ministry of Health promulgated the "Management of Hospital Infection," "Disinfection Technical Specification," "health care institutions, medical waste management practices" and other laws and regulations related to hospital management, strengthen the link quality management and hospital-wide knowledge training on hospital infection, strict quality monitoring and assessment, reduce the incidence of hospital infection, and reduce the number of hospital infections. and assessment, reduced the incidence of hospital infection, to ensure medical safety, effective control of departmental infection, to ensure medical safety. Now the year's work is summarized as follows:
First, strengthen the quality management, to ensure medical safety
1. quality control: two inspections per month, the existence of problems in a timely manner, feedback, sorting out, effective prevention and control of infections in the Department of the existence of the problem, the reasons for the analysis of the analysis, summarize, and put forward measures for improvement, and to the whole hospital notification.
2, strengthen the health of hand washing: hand cleaning and human health is closely related to the hands carry pathogenic bacteria not only a potential threat to the health of medical staff and their families, and through a variety of operations is very easy to infect the patient, for this reason, the medical staff to provide hand washing facilities and hand sanitizer, rapid hand disinfectant, etc., greatly improving the quality of hand washing, reducing the departmental infection.
3, ultraviolet intensity monitoring: the new lead into the ultraviolet lamp each time to check the intensity of ultraviolet lamps in use in the department to monitor the lamp every six months to change the lamp, the disinfection effect are up to standard.
4, the monitoring of occupational exposure of medical staff: strictly require medical staff to implement standard precautions, try to avoid occupational exposure, and monitoring of occupational exposure registration.
Two, calm and active response to emergencies
Timely detection of disinfection, sterilization, isolation and other aspects of the problem, timely correction and rectification, and at the same time to strengthen the classification of medical waste and the collection and treatment, to prevent infection outbreaks due to mismanagement, to ensure that the patient's physical health and life safety.
Three, the implementation of standardization, process management
The preparation of departmental infection control process, such as hand washing process, medical waste treatment process, occupational exposure treatment process, departmental infection outbreak treatment process, the departmental emergence of public **** hygiene time to deal with the process, as well as a variety of diagnostic and therapeutic operation process, etc., and organize the study, make the Staff work flow, easy to operate, easy to remember.
Four, strengthen the management of medical waste
The medical waste temporary storage was refurbished, improve the rules and regulations, special recovery, registration. Medical staff and cleaning staff to medical waste management knowledge training, so that the staff to improve the understanding of the implementation of the duties of all types of personnel, so that the classification of medical waste, collection, storage, handover, etc. to achieve standardized management. V. Strengthening publicity and training to improve the infection awareness of medical staff
1, cleaning staff of the "medical waste management, ward disinfection isolation" training.
2, the whole nursing staff for the "prevention of hospital infection" training, and organization of the examination, are qualified.
3, the clinicians of the Department of "hospital infection management status" and "hand hygiene" training, organization of the examination were qualified.
4, on the new staff pre-service training content "hospital infection and infection management", the examination are qualified.
Through training to improve the sense of medical staff and infection control knowledge, some new ideas, new ideas attracted in, so that the hospital infection work standardization. Through a year of hard work, so that the quality of hospital infection on a new level, reduce the incidence of infection, improve the quality of staff, for medical staff and patients to provide a safe working environment and medical environment, improve the economic and social benefits of the department.
Hospital department individual work summary essay (3)20xx year is to realize the "three-year" plan of the key year, but also the work of the Department of comprehensive health, coordinated and rapid development of an important year, this year has made gratifying achievements: the annual total business income than the same period last year increased; the number of admissions, discharges were higher than the same period last year and %, and achieved a good result. The number of admissions and discharges increased by and percent over the same period last year, achieving double growth in economic and social benefits.
I, increase the management of the department, innovation and quality service new model
1. To carry out to the community service commitment activities, and effectively grasp the quality of service construction work
First of all, we conscientiously organize the staff of the department, repeated study ** President of the development of the "commitment to the service", "health care institutions and their staff to ask for, accept red packets", "the staff to ask for, accept red packets. staff to ask for, accept red packets, kickbacks accountability Interim Measures" and other documents and negative materials. Secondly, in the whole department widely carry out to the community service commitment activities, consciously accept social supervision. Third, the hospital and the department, the department and the individual signed the "Integrity Construction and Corrective Work Responsibility Book" and "Service Commitment Responsibility Book", forming the hospital to the community, the department to the hospital, the individual to the department of the three-tier commitment mechanism. Fourth, strengthen supervision and implementation of commitments. Continue to hire representatives from all walks of life as supervisors and hold regular meetings to listen to opinions. This year, the whole department *** received a banner face, praise envelope, refused to accept red envelopes. Items totaling more than thousands of yuan, fully recognized by the hospital.
2. adhere to the service month activities, innovation and quality service new model
Section following the previous years to carry out "quality service month", "star service month", "integrity service month The activities have achieved a more obvious effect, not only effectively reduce the patient consultation, hospitalization costs, the completion of good medical indicators, and efforts to quality service throughout the medical service process. First, establish the concept of quality service, put forward the concept of departmental service, set up a distinctive service concept and code of conduct. Secondly, the implementation of medical service standards, the implementation of Saturday and Sunday doctor's check-up system, set up the "patient's voice book", the establishment of "doctor-patient contact card", the development of "daily demand card". Thirdly, we have broadened the scope of medical services and set up a "convenient service center". Fourthly, we deepen the connotation of active service, sending birthday cakes, flowers and greeting cards full of love and care to hospitalized patients on their birthdays, and giving them warm wishes; and setting up a "touching service station" in the Rehabilitation Department. The fifth is to provide extended services. The scope of nursing services from the previous ward services extended to pre-admission registration and post-discharge follow-up,, over the past year, the department insisted on the implementation of personalized medical care for patients, humane service, attracting a large number of patients to the medical consultation, hospitalization, the number of patients increased significantly, have reached the best level in history. Two separate to the community of multiple classes issued a customer satisfaction questionnaire, adhere to the system of ward breaks, widely consult people from all walks of life, patients and their families on all aspects of the various aspects of the work of the opinions and suggestions, to promote the overall chain of services in the department to further improve.
3. This year, the department will "total control, structural adjustment" as one of the work of the "main event".
To this end, on the one hand, increase the management of doctors and disciplinary efforts. On the other hand, actively adjust the medical structure, take effective measures to find ways to reduce medical costs, and achieved remarkable results. One is to grasp the rational use of drugs. The second is to grasp the cost of single disease. The third is to grasp the use of disposable materials. The fourth is to speed up the turnover of hospital beds. By taking a series of strong measures to ensure that the department this year, the successful completion of the hospital under the cost of the various indicators, in the case of the department's business growth rate is relatively fast, so that the cost of maintaining a relatively low level, and effectively reduce the burden on the masses.
4. Grasp the medical ethics evaluation system implementation.
The image of the staff has a direct impact on the image of the department and the hospital, we use a variety of forms, strengthen positive education, popularization of medical ethics and job ethics training, to do three combinations:
(1) learning model and advanced typical combination;
(2) assessment of excellence, the combination of the evaluation of the title;
(3) the usual performance and go out for further study combined.
Second, standardize the quality of medical management, improve the level of medical technology
1. pay attention to the construction of the talent team
The personnel of my department to use experts to do clinic time, lecture time, and strive to learn professional knowledge, the use of the medical record to discuss, the director of the examination room to accumulate clinical experience, the level of business is constantly improving, the talent team is constantly strengthened.
2. Strengthen the implementation of rules and regulations
The department held regular meetings, once a week, emphasizing the safety, quality, doctors, nurses, the implementation of the duties; twice a month, safety, quality inspection, the performance of substandard to give two thorough: (1) thorough rectification. (2) thorough investigation.
3. Grasp the "three links" of management and monitoring
(1) admission: comprehensive physical examination, thorough body search, detailed medical history, strict medication;
(2) hospitalization: close observation, safety care, civilized service, doctor-patient family;
(3) discharge: Notes, review standards, warm send-off, unforgettable.
Increase safety management
Develop effective safety management measures. Safety is an important part of ensuring that the department's business is carried out, therefore, each employee must establish a solid sense of security, establish a strong sense of responsibility and sense of enterprise.
① Regular safety education, institutionalized and regular.
② Regular inspection and evaluation of medical records.
③ Regular inspection and assessment of safety hazards:
Authenticity of history taking, comprehensiveness of physical examination, timeliness of auxiliary examination, comprehensiveness of diagnosis and treatment, and the degree of timeliness of medical record writing.
Regular inspections and body searches of ward facilities, patient clothing, and beds.
Observation of patient's diet. The patient's three meals a day, except in special circumstances, must
Supervise the patient's diet, and report on those who do not eat in a timely manner and deal with them accordingly.
④ check post duties, the main shift staff not only to be on duty, but also to become. The minutes away from their posts are considered not on duty, only one doctor on duty is not allowed to be off duty regardless of any circumstances.
⑤ The establishment of medical defects, disputes, errors, accidents supervision group. The error I must write a written application,,, the section of the treatment of opinions, improvement measures and reported to the hospital.
⑥ big shift (trial):
Purpose: to improve quality management, reduce safety hazards, is a neglected personnel have a deeper understanding of the patient, and at the same time focus on understanding, comprehensive grasp of the situation of the patient in order to change the treatment program and care measures.
Methods: ⒈ every Monday
carried out once a week, held in the form of a symposium, each employee of the management of the patient focused on the shift, including the patient's diet, sleep, changes in condition, medication, side effects, precautions and so on one by one to clear. Focused patients are discussed on the spot.
⒉Free combination of partners, each group of two. One person is not in place for another person to hand over, the content of the handover should be comprehensive, real, reflecting the real situation of the patient.
⑦ Grand checkup:
Purpose: The director of the department has a comprehensive understanding of the patient's situation, focusing on checking the emergency, critical, difficult, poor results and accompanied by physical symptoms of the patient, in order to correct the diagnosis in a timely manner, the use of medication, level of care, and to further standardize the medical prescription.
Methods: ⒈ every Thursday, the director of the department led the doctor to take the original medical records for the inspection, on-site office, doctor's orders, and according to the inspection at any time to explain, ask questions about the content. Peck during the room visit, led by the head nurse to listen to some of the nurses, put forward reasonable suggestions, and the head nurse at any time to ask questions about the disease. Singing to put forward rationalization suggestions of the staff to implement the reward system.
Strengthen the hospital infection management management out of the benefits of this year, the admission of hospitalized patients with good momentum, the completion of various medical indicators is relatively satisfactory. Annual bed utilization rate, the average hospitalization of discharged patients days (more days than the year-on-year), the cure rate of %,, the rate of admission three days to confirm the diagnosis, admission and discharge diagnosis rate, are completed or more than the indicators issued by the hospital.
Three, strong discipline construction, promote the rapid development of business
Continue along the "highlighting psychiatric characteristics, to play the advantages of the construction of specialized specialties as the focus to improve the function of the integrated services for the goal of" business development ideas.
(1) Continue to accelerate the pace of construction of key specialties. There are prospects for development, specialty characteristics and advantages of talent to go out for further training this year, my department **** sent a doctor and two nurses to Jinan Psychiatric Hospital for further training.
(2) advocate the participation of multi-disciplinary cooperation, to take a collaborative research, complement each other's strengths, and promote the development of related disciplines.
(3) The united efforts of auxiliary departments to provide security for the development of specialty business.
(4) Improvement of teaching standards.
Fourth, the shortcomings
clean practice of medicine, honest service, "careful service, love and care" has not yet become the value of every employee to agree, but the department's administrative management, business management level still needs to be improved, the influence of the specialty has to be improved, the hospital's medical technology image is still not improved. The hospital's image of medical technology is still not widely recognized and so on.
In short, looking back at the work of the year, the achievements are mainstream, we back to continue to carry forward the good practices, learning deficiencies, we are confident that we will do better.
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