1, the lack of trust between doctors and patients is an important cause of conflict between doctors and patients lack of trust and understanding between doctors and patients, can not think differently. Part of the medical staff can not put themselves in the patient's shoes, but more to consider the interests of medical institutions and their own. And some patients also lack of understanding of medical personnel, do not understand the complexity of medicine.
2, doctor-patient communication is not enough, the increase in medical disputes, is an important factor in the relationship between doctors and patients is not harmonious statistics show that: in the medical disputes that have occurred, due to the lack of communication between doctors and patients, doctor-patient relationship caused by discordant disputes accounted for about two-thirds of the total.
3, the lack of humanistic care in the medical process, exacerbating the situation of disharmony between doctors and patients to cure the disease, save lives is one, but some doctors only pay attention to the "disease" do not pay attention to people; in some medical institutions, medical activities only emphasize the reliance on instruments and equipment, ignoring the doctor-patient exchanges.
4, the patient complaint and maintenance of rights and interests of the channel is not smooth is the impact of the direct cause of the doctor-patient relationship in China has been a few years ago on the implementation of the new "Regulations on the handling of medical accidents", but after the occurrence of medical accidents, the accident appraisal alone costs up to a few thousand dollars, the patient maintenance of rights and interests of the cost is too high to maintain the rights and interests of patients through the normal channels, in fact, it is still a very difficult thing.