The work of foreign trade workers, is hard work, but also a kind of work that can exercise people, in foreign trade work, we can also come up with a lot of insights. The following is a "company foreign trade staff personal work experience", only for reference, welcome to read.
The company's foreign trade personal work experience (a)Looking back on the past year's work and results, several of us do foreign trade work comrades are y appreciated, we are in the xx company's leadership of the personal care and guidance to grow up, is in the various departments of the colleagues actively help with the progress of the progress. Entrusted by other comrades in the foreign trade group, here I would like to thank the leadership on their behalf, thank you colleagues.
The following two aspects of my report to you over the past year in the foreign trade of this brand new job on the harvest and experience.
One, to overcome the difficulties in the work of learning while groping, to do from the domestic trade to the success of the foreign trade across
I am not a foreign trade professional origin, initially transferred to the foreign trade position, I thought that I have to engage in the basis of the business of the domestic trade, the foreign trade business will not be difficult to go to, I did not think that the work of a hand, which is a different feeling, in addition to foreign languages to pass the professional knowledge is even more important, but also to the foreign trade business. In addition to foreign language to pass, professional knowledge is crucial. International trade is actually by the trade negotiation, signing and auditing, preparation and booking of warehouses, making a single foreign exchange settlement of several parts, and each part has a very strong professionalism. So as soon as I got on the job, I felt a lot of pressure.
Knowing that to be competent in this work, the first task is to learn. But because we have a small number of people, the task is in the body, it is impossible to be the first to learn and then on the job, can only be one hand on the books, one hand to do the work.
So in 20xx, I spent most of my spare time strengthening my foreign language and learning foreign trade expertise. From the very beginning, I have set up a study plan for myself, no matter how busy I am at work or how much I have to do at home, I have to find some time to study. At home, often the child is asleep, is my most solid opportunity to study, a long time, the child asked me: mom and the university?
In order to understand a concept in the work, I must ask a few more why, the work encountered problems, experienced comrades to help answer the answer, I will carefully note in the book, the class and then find time to carefully digest, gradually improve. The first thing I did was to get a little bit of a head start, and then I was able to get a little bit of a head start, and then I was able to get a little bit of a head start, and then I was able to get a little bit of a head start.
For example, the foreign trade business in the auditing work, is a very important content, if there is a problem we can not find in time, it will directly lead to the risk of our company's settlement. So the user will often try to protect their own interests in order to play ball, we received each letter of credit there will be a number of issuing bank or the applicant to put forward special requirements, which will be hidden on our unfavorable terms, this situation encountered more than a few people in our foreign trade group is accustomed to a letter of credit in the terms of their own inability to put forward to each other for consultation, the experience of the inadequate The first thing you need to do is to look up the relevant books to find the basis for consulting the bank is also a common occurrence.
20xx, I **** handled 16 letters of credit, in their own review process found that some of the terms are not conducive to the safe settlement of foreign exchange, each time I will insist on foreigners to modify, although the foreigners to correct the letter of credit is a particularly troublesome work, and sometimes foreigners for their own interests often insist on their own views, and even very rude with us temper, but for the sake of the company's interests, I will be in the patience of the foreigners to correct the letter of credit, but I will be in the heart of the foreigners to correct the letter of credit. The company's interests, I will be in the patient negotiation, adhere to the principle of not giving up. 16 letters of credit in more than 40 were found in the review of the company's settlement of foreign exchange unfavorable, I insisted on arguing until the letter of credit to meet the requirements of the letter of credit to ensure that the funds recovered normally.
The fulfillment of foreign trade contracts is based on the exchange of documents, which is usually referred to as the sale of documents by professionals. If there are inconsistencies between the documents we produce and the time of delivery and the credit requirements, we will not be able to ensure that the payment of goods in a timely manner, the recovery of the full amount of the role of the documents and their importance can be imagined.
So the production of documents is also my work, focus on learning and grasping the content. At first, because the business is rusty, always the more anxious the more can not catch the focus, repeated errors, when the hard work overtime to rush out of a large pile of documents, the bank picked out the faults back to redo, the heart is really not a taste.
I remember that there was a contract for the delivery of a single board, due to foreign requirements will be several contracts cross shipments, and under a letter of credit, divided into several sets of documents negotiation, after repeated adjustments, the time left to deliver a single day, this time I can only hold all the documents, in the bank and the examiner a single, until the bank is closed, the documents were finally sent out. In order to grab the time, the bank staff accompanied me hungry for a day.
After nearly half a year of practical accumulation and continuous exploration, to the second half of the year, the work of the single is not too big a problem for me. Year I **** system single set, each set is a number of pages of documents and countless data, on time, as the number of recovery of the payment of more than ten thousand U.S. dollars. In the single I realized that not only need to skillful professional knowledge and a clear mind, but also need to be a high degree of responsibility for the work.
Second, carefully do your best to work hard for the company to create more benefits
xx month after the head office for the business division of labor considerations, xx export business can only be in the xx outside the market to seek the development of export resources can only be organized by way of foreign procurement. This way for our kind of title xx xx company is very difficult, because foreigners know that you are affiliated with xx, he would like to get Shougang's products from you, the size of the larger steel enterprises have the power and ability to operate foreign trade, and we can not get a stable export resources, which is unfavorable to us.
But xx company is characterized by the need to change unfavorable conditions into favorable conditions, with their own efforts, to create a road of self-development.
With the help and cooperation of everyone, I purchased 965 tons of European standard round steel from XX factory, tons of American standard flat steel from XX factory, and tons of European standard round steel from Baosteel. Exported to Mexico and Europe respectively. Together with the first half of the export of Shougang produced tons of plate, year, by my total tons of steel exports handled. These achievements, with their own unremitting efforts and careful work is inseparable.
At that time, my company signed a round steel procurement contract with Baosteel Friendship Rolling Steel XX plant tons. Because we have to rush to the national tax rebate adjustment before shipment, so we asked him to be sure to arrive at the port of xx before the month of all round steel, with loading conditions.
Because this batch of round steel is exported to Europe for the first time, so there are special requirements on packaging, labeling, material certification, etc. It is important to ensure product quality and performance reputation.
Although we made a clear agreement in the procurement contract with Baosteel, Baosteel also rushed, and finally on December 4, the goods we need to be shipped to the port of Tianjin, but when the goods agent cargo found a lot of contract provisions do not match the small problems, such as packaging, painting color is not standardized and so on.
When we received the information from the freight forwarder, it was already Friday's closing time, but if we don't go to the site to inspect the goods, there may be problems, resulting in foreign claims, and if we don't deal with it in time and miss the shipment, we may cause the loss of tax rebate.
Thinking of these, I can only hand over the child to the sick mother-in-law to take care of, early Saturday morning rushed to the Tianjin port, with the freight forwarder according to the factory's details one by one, for the emergence of the problem repeatedly with the factory to communicate, confirm, and ultimately get the factory's understanding and support, the problem part of the soon to be dealt with, to ensure that this batch of goods in the December 14th day before the declaration of customs conditions.
The most prominent experience is that: the foreign trade of NISL is facing many difficulties compared with Shougang International Trade and other professional foreign trade companies, but we believe that as long as we *** with the same efforts, the word "difficult" will also create a foreign trade team that can endure hardship and dare to fight hard, and dare to overcome the difficulties, and we will be able to create a foreign trade career with the characteristics of NISL. The new steel union characteristics of the foreign trade business.
20xx is my company's foreign trade business in the year of attack, we want to summarize the experience of the year, focusing on product development and market development on the effort, in the construction of the team on the basis of the initial results, with more enthusiasm for my company's foreign trade business to do more and more strong and work hard.
The company's foreign trade personal work experience (two)
Through the xx year's work summary, I do have a lot of feelings and experience, but let me feel the deepest is: I am very lucky, although in the foreign trade work ate a lot of pain, suffered a lot of tiredness, but I have a leadership concern, colleague support, thriving upward collective, there are old comrades pass on to help me, I learned a lot of things.
First, contact xx member version
xx month began to contact xx member version of the business sub-accounts, publish product information, improve product exposure, and then increase the chance of inquiry. Publishing product information is another tedious task.
First, the title of each product can not be the same, the picture must be clear. Secondly, the most important thing is to choose the keywords, and to choose the keywords ranked top, so as to improve the product search. Keyword settings can be three identical, can be more than 5 kinds of products compete for a keyword, try to find ways to improve the exposure rate. The last is the match of the product information, there is a head and tail essential, can not be bull-headed horse mouth, can not be Zhang Guan Li.
Different products to match the corresponding information. Published more than a thousand pieces of product information, inquiries have risen accordingly, the online advisory customers are also more up. Buyers will always compare three, an inquiry he will send a lot of suppliers, so buyers are far from professional. As a foreign trade factory's main advantage is to be able to provide factory direct price, and product quality supervision. Therefore, the pricing should be set reasonably, in order to win more customers.
However, in the company to provide customer demand information resources in this piece, but also repeatedly did not achieve good results, missed a lot of exhibition customer resources, mainly because they do not follow up on the customer, do not know how to follow up on this point I will learn, patiently ask for advice. In the usual work in the work of fine plowing, follow all the customer resources, timely grasp of customer demand, make the corresponding plan and work.
In the future work, strive to grasp the analysis, deal with the work, strengthen the exchange with customers, communication. Know your enemy and know yourself, so you can fight a hundred battles. Understand their needs, to be able to accurately deal with, to win customers.
Second, the work of mistakes
Some time ago, because of the quotation error, and the customer understanding is not the same, resulting in the loss of a customer. The customer wants a module, I will press our regular offer, a module reported to him. When the customer sent me a sample and asked me to quote, his sample was a set of two modules. But I did not understand well, or according to the price of a module reported.
In the intervening days, there was no good communication, and mutual understanding was not appropriate. Until the customer came over to sign the contract to understand the offer serious mistakes, this point, I think I am too careless. Work needs to be careful, can think of to try to think, do not understand the place must ask. Three ignorant cobblers are better than one Zhu Geliang, this is a truth. If you bring it up, you will always find a solution.
Third, the experience
1, "hard work is not necessarily successful, give up certain failure" is a basketball player Yao Ming once said a sentence, with this sentence in the constant reminder, spurring themselves. In the company's time for me to realize that a qualified foreign trade salesman, to start from the basics, build a stable root, not low-eyed, not impatient, open-minded, patient learning.
2, professional learning, to carry out practical combination. To be familiar with professional foreign trade terms, especially the LED industry, to seize the needs of customers, give customers the appropriate services. Communication with customers to be targeted.
3, to be dedicated to do their jobs. To do a good job at hand, concentrate on work, do a good job of communication and contact with customers, do not know where to patiently ask for advice.
4, the mindset determines all doubt, complaints, indifference, laziness in thinking that these attitudes are fatal to the work. Recognize that the work is their own thing will not have lazy thinking. To long-term persistence, do not give up, failure is the mother of success.
Four, look forward to 20xx
The old and welcome the new, look forward to 20xx year. The new year has begun, intense and busy work to kick off the process, clear company goals, plans. Plan your own work and personal goals. I will work more seriously, study hard business knowledge, improve their own ability to strive to complete the company's sales tasks and goals, while hoping that the company and individuals to a new level, stick to it, a good fight!
The company's foreign trade personal work experience (three)20xx year is about to draw a successful conclusion, this year is a turning point in my life. By a student transition to the community, in the opportunities and challenges **** exist in the competitive era, I began my dream career. Looking back on these three months with a new start peer drop, quite touching, now will work since the feelings and work experience is summarized as follows.
One, the first post
I graduated in June this year, just out of school directly to Shenzhen. Before I left the school, I was still confused and didn't know what to do, and I didn't find a clear position for myself. I know I'm not the kind of person who is happy to be in poverty, but I want to give myself a target and work hard to achieve it.
Because before graduation, I also did two jobs, one is a shopping guide, one is a business reception, due to various reasons did not continue to insist on doing. Until September 24th, I had the honor to enter the new beginning of this big family, in the company's leadership and colleagues to help me in recognizing the product, familiar with the product, the promotion of the product in all aspects of the knowledge has been greatly improved. Here I would like to thank my leaders and colleagues for their help.
When I first entered the foreign trade sales industry, in addition to the knowledge of foreign trade English and international trade knowledge I learned in school, I lacked practical experience, and I was not clear about the operation of the xx international promotion platform.
First of all, the first thing I have to do is to familiarize myself with the company's products. Because there are not many people in the company, the first time I came here, with the passion of dreaming wholeheartedly into the study. The company's product catalog, the characteristics of each product, use, market situation. I had to learn everything from scratch. A week later, I began to contact xx background management, registered a producer's sub-account, responsible for the release of the product. MSN, Skype, Trademanager, Email and other international communication tools came to be my daily work.
In addition, I also created my own xx free website, in which I practiced product release, product promotion, product ranking, keyword search and application, and speedy sell-through transactions. Under the guidance and help of Ms. Yi of the Foreign Trade Department, I gradually mastered the skills of releasing product information and striving for rankings, and slowly started the product promotion work.
Second, familiar with the business process
In the process of gradual contact with international trade, I through the free version of the xx platform, I received a lot of customer orders (xx's platform), but unfortunately, are a small batch of some of the samples of the single, and ultimately, because of the reality of the payment can not be paid through the Alipay and the end.
At the beginning of October, after half a month of product familiarization, inquiry reply, finally a Swedish customer to receive our payment method, transfer success. The first foreign trade order became, although only a small order, lack of which learned a lot. After receiving the payment, then follow the single, let the production arrangements for production and contact the international freight courier.
The first contact in the international courier DHL / UPS / FEDEX, during which there is still a little hiccups, after contacting the freight, the goods to Hong Kong, the courier company said it is a remote area to add the remote fee. Due to small orders, DHL freight calculated too accurately, resulting in the return of goods, to find a new freight company, change FEDEX. this delayed a few days of goods. However, after this lesson, I understand that the calculation of shipping costs should be based on the value of the calculation, and I would rather charge a little more to contact the courier when the freight forwarding agent to check the address is not a remote area.
Three, participate in the exhibition
In mid-October, the company participated in the seventh Guangzhou International Sourcing Expo, the exhibition of customers are basically foreign. During this time, because of the exhibition on the peer less, involved in the competition is not a lot, which is again we should play the time. Several colleagues are doing publicity for the company's products, send business cards, send information, try to attract more customers to see our showroom.
Communication with foreign customers has become a skill, to attract interested customers, to let no intention of customer contact and understanding of our products, in the final analysis, is to come to those who never let go. Communication with foreign customers, but also learned how to introduce our products to customers, how to explain the analysis of product advantages.
A show to do down, the temporary sale of a small number of products, received a lot of foreign customers' business cards, but also sent some of their own business cards, hoping that in the future, we can contact some of the intended customers. After the exhibition, it is to analyze business cards and send and receive emails. Experienced colleagues, received business cards in a timely manner to determine the customer's intention, contacted the customer door to see the plant.
Also made a number of orders. In the meantime, I learned to carefully determine customer intent, understand customer needs, in order to do what is required.
Fourth, send and receive emails
The exhibition business cards to organize, analyze, recall once again, the intention of the one, one by one, to send an email to greet. Before sending emails, product pricing is a very important thing. Since it is a factory, the product price has a certain advantage. With this advantage, the price is not a big problem.
Secondly, the price is the degree of detail, which involves MOQ, FOB and other aspects, which is the test of product familiarity, the quotation at a glance is also very important. To be clear about their own product offer and market price difference, and how to achieve the correctness of the offer, so that customers check the company to know the company's main business products and product advantages and core competitiveness.
So a small quotation, seemingly simple, in fact, after careful and serious scrutiny. Quotes should be reported appropriately, not too low, not too high; good things can not be sold cheap, ordinary products do not report high.
Because customers tend to judge your honesty from your offer, and at the same time to judge your familiarity with the product; if a very simple and ordinary products you report a price away from the market, and even a few days are not reported, which means that your honesty is not enough, you simply do not understand the line, naturally, the guests will not pay attention to you again. But then, a few hundred emails sent out, not a few people responded to the stone sinking into the sea, so that people feel disheartened.
However, we can not give up, we have to find their own reasons. Maybe the price is not set well, the picture is not enough to attract attention, the product information is not detailed and so a whole lot of problems, one by one to analyze and solve.
The future of the road to go, I do not know, but I know, as long as they continue to work hard, then ushered in must be a very good prospect, so I have to work hard, because they are to live. There are a lot of things to do in life and work, need to keep working hard.
The company's foreign trade staff personal work experience (four)Time flies, unknowingly come to the company has been half a year, it is almost time for the New Year. I remember when I first came, due to the lack of experience, is that excited and worried. Initially, I came here with the attitude of learning and exercising. Half a year down the line, I feel that I have learned a lot and made a lot of progress, and have a brand new experience in life and work. Although there is no big contribution, but it is also considered to have experienced a period of extraordinary test. Here, of course, first of all, I am very grateful to the company to give me this opportunity, so that I continue to learn in the work, continue to make progress, and slowly improve their own qualities, but also very grateful to everyone in this period of time to help me.
Out of school, into the social work, found that everything is more formalized than in school, every day to be on time to and from work, every day to sit on the computer all day long, and now the businessman can not leave the computer, at first a little bit of discomfort, but slowly the state of the adjustment over. First of all, first summarize my work in the past six months. These six months I mainly do the following things, the most important of course, is still responsible for network publishing this piece. I remember when I first came to do not know how to publish, after this period of time, slowly have a new experience, know how to enhance the exposure of their own company's products. Of course, we will also update our company's product information in a timely manner every day, and from time to time some new products released to the site to enrich our product information. Half a year down the line, although there is no substantial customers, but also in some free sites to receive some inquiries, visible efforts are not wasted.
Of course, half a year down the road, there is also a worry that the company's overall system is relatively chaotic. I basically understand the company's workflow, but also understand the direction of the company's development, which allows me to understand the work is not a person's business, the power of unity is great. The most important departments of the company are the sales department and the production department. The collaboration of these two departments is very important, if these two departments are out of touch, nothing can be done. We know that only when the sales department receives orders, the production department will have work to do. And at the same time only the production department on time delivery of equipment, it is possible to bring the next cooperation. In fact, as a company, the first business is talent, followed by integrity, and then the product.
The time to come to xx is not long, not short. But in these six months, or happened a lot of things, downstairs clampers changed a batch and a batch, including warehouse management, technicians have changed, personnel flow is frequent, may be employees are lacking a sense of belonging. And take the new product shoe cover machine, since the product on the twists and turns, such as can not be delivered on time, the customer came many times but can not see the normal operation of the equipment. It is said that the transaction is not the end of the sales work, but the beginning of the next sales campaign. But our current situation is to take a single lost a customer. In the end, the reason lies in the integrity, we know that integrity is the company's business philosophy, rather than operating the product, it is better to say that the business integrity, each company is relying on integrity to maintain their existing customer base and expand their influence. There is also the quality of the product is also crucial. Out of the equipment only has a high quality, customers will trust us, so in the future in the product quality must be good.
In the company's time I also especially thank you for my care and help, of course, we have to especially thank the director. I remember when I first came here is really a lot of things do not understand. It is said that newcomers need to be brought, I may be considered a lucky one, because there are experienced supervisors with. I remember that at first I didn't know anything, I didn't know how to send and receive faxes, I didn't know how to publish information on B2B, I didn't know how to make a correct reply to some inquiry letters. This time in charge of the careful guidance really learned a lot, in addition to the usual everyone will teach me some people to do things, these are in school is not to learn. Of course, the road ahead is still long, to learn a lot, I will continue to learn from everyone.
The company's foreign trade personal work experience (five)
20xx year is about to leave quietly, 20xx year stepped into our field of vision, review this year's work history, as a whole, there are sweet and sour. Recall that I just entered the company until now, has been working for more than 1 year. This year, the entire work of the state into the right track, and for me to engage in this industry anti-counterfeiting labels have a more comprehensive understanding of the success of the cooperation of the customer is also accumulating, while each successful cooperation with a customer is the recognition of my work, and reflects the value of my work in the position. But overall I still have a lot to improve. The following is my experience of this year's work:
One of the efforts to improve the political literacy and ideological and moral level
Actively participate in the parent company and the branch, the department organized a variety of political learning, thematic education, vocational education activities, as well as the organization of various activities and recreational activities, there is no phenomenon of unexcused absences; able to adhere to the correct political direction, seriously study Deng Xiaoping Theory, and theories of the world. The company's main goal is to improve the quality of its products and services, and to improve the quality of its products and services, and to improve the quality of its products and services, and to improve the quality of its products and services.
Second, efforts to improve the quality of business and service level
Actively participate in the parent company and the branch, the department organized a variety of business learning and training and examination, diligent learning, good at creating, and constantly strengthen their own business quality training, and constantly improve the business operation skills and basic skills for customer service, mastered the due to the professional business skills and service skills, and can be used to improve the quality of service. Professional business skills and service skills, able to skillfully handle a variety of business, know the company's business products and can be targeted to carry out publicity and promotion.
Third, the strict implementation of the rules and regulations
Over the past year, whether in the business or other work, are able to strictly implement the parent company and the branch of the rules and regulations of the internal control regulations and service provisions, adhere to the use of civilized language, do not overstep the authority to do business, do not use their power for personal gain, there is no customer complaints and other violations of the act. Other violations of rules and regulations. He is not involved in gambling, buying Mark Six and other bad behaviors.
Four, better to complete the branch and the department under the work of the task
A year, has been able to do conscientious, diligent hard work, work early morning and late at night, based on the post, silent dedication, and actively complete the branch and the department under the work of the task. Can actively take the initiative to care about the department's marketing work and tasks, and actively marketing electronic banking business and various bank cards and other intermediary business. With the love of the insurance business, to do their best to fulfill their work and job responsibilities, and strive to do a good job in all aspects of work according to the requirements of the higher leadership, has achieved certain results, but also made the leadership and comrades praise. Looking back over the year, in the achievement of gratification at the same time, also found themselves with the show staff than there are still some gaps and shortcomings. But I have the confidence and determination to work hard in the future to find gaps, bravely overcome shortcomings and deficiencies, and further improve their overall quality, to do the work to do, do a good job.