The service concept of Liaoning Third People's Hospital

Over the years, the hospital has always adhered to the patient-centered service concept, strengthened hospital management, focusing on the connotation of the construction, with superb technology and quality service, for the patients to relieve the pain of disease, and to build a harmonious society has made its due contribution. Since entering the new century, the hospital, under the leadership of the new party and government team, earnestly implements the scientific concept of development, implements the business strategy of "starting from a high point and developing by leaps and bounds", and, according to the overall requirements of the "China Mental Health Development Plan (2002-2010)" issued by the Ministry of Health, determines the long-term development goals of the hospital. According to the general requirements of "China Mental Health Development Plan (2002-2010)" issued by the Ministry of Health, we have determined the long-term development goals of the hospital and gradually organized its implementation. Over the past few years, the hospital has made very gratifying achievements in both hardware and software construction. At present, the hospital has a clean and beautiful environment, neat and reasonable building layout, advanced medical equipment, and the introduction of senior health professionals. In order to improve the level of medical technology, the hospital and the University of Jiamusi jointly opened a special class and selected the backbone of the business of on-the-job graduate school, go out for further study, and encourage the business staff to participate in college and undergraduate self-study exams and other personnel training programs. In addition, in order to enhance exchanges and cooperation with foreign countries, commissioned by Liaoning Provincial Department of Health, the hospital started to carry out exchanges and cooperation with the Department of Mental Health of the Ministry of Health of Thailand in 2003, and at present, the hospital has a number of personnel who have gone to Thailand for investigation and exchange, and a number of personnel from Thailand have come to our hospital for investigation and training. Through exchanges and cooperation, the level of medical services in the hospital has been significantly improved, and the service attitude of the medical staff has been further improved, which has not only achieved good social benefits, but also greatly improved the economic benefits.

As a designated hospital for medical insurance and "New Rural Cooperative", the hospital, with the attitude of being responsible for the country, the collective and the individual, conscientiously implements the insurance policy, and strives to provide high-quality services for the insured patients, which has been recognized by the medical insurance centers of various places and the "New Rural Cooperative", and has received a lot of positive feedbacks from the medical staff of the hospital. "Recognized by the local medical insurance center and" new rural cooperative "by the patients and their families to seek medical treatment by the unanimous praise.

In recent years, as a provincial psychiatric hospital, the hospital has undertaken to transfer local payments for the treatment of severe mental illness project (686 project) Liaoning demonstration area. In this regard, the hospital attaches great importance to conscientiously implement the requirements of the project team, successfully completed the first two phases of the work of the task, in the first two phases of the project work summary conference, the Liaoning demonstration area of the project work in the country ranked fourth, by the national project team's favorable comments, the project is now being steadily carried out.

Over the years, the hospital has always adhered to the principle of social benefit first, the patient first, pay close attention to the construction of medical ethics, optimize the hospital environment, with first-class quality, first-class service to win the trust of the people of the province. Nowadays, the hospital is surrounded by flowers and green grass, providing a beautiful place for patients to recover. Since 1994, the hospital has been awarded many times by the Kaifuyuan Municipal Government as one of the "Top Ten" and "Advanced" window service units for hospital outpatient services, and has been honored by the local government as one of the "Garden Style Units", and has been recognized by the Liaoning Branch of the China Social Survey Office as one of the "Top Ten" and "Advanced" Window Service Units. The Liaoning Branch of China Social Survey Office was awarded as "Social Recognized Satisfaction Unit" and "People's Trust Hospital". In 2006, it was honored as AAA grade unit of quality credit by Liaoning Quality Credit Investigation and Evaluation Office, and was honored as good hospital in people's mind by the organizing committee of China Integrity Medical Development Forum. In 2007 and 2008, it was awarded as China AAA and Honest Enterprise and Liaoning Top Ten Credit Hospital by China Enterprise Credit Market Survey and Rating Center.