Further identification of problems in nursing work, develop measures to improve, so as to improve the quality of care.
Nursing quality evaluation indicators work quality indicators: clinical nursing work quality indicators (such as ward management, nurse training rate, examination pass rate, health education awareness rate, nursing defects, hospital infection, patient satisfaction rate with the work of medical staff, social satisfaction rate of medical services. Work efficiency indicators: workload indicators such as the number of nurses, ward bed to nurse ratio, the number of patients admitted, bed utilization rate, bed turnover rate.
(1) Basic quality evaluation: that is, the evaluation of the quality of the elements, mainly focusing on the evaluation of the basic conditions for the implementation of nursing work, including the organization, facilities, instruments and equipment, as well as the quality of nursing staff.
①Quality control organizational structure: according to the size of the hospital, set up two to three levels of quality management organization, and can regularly carry out quality control activities.
②Nursing unit facilities: according to the "general hospital accreditation standards" to evaluate.
③Instruments: instruments and equipment are complete, perfect performance, first aid items should be 100% intact.
④Nursing staff: quantity, quality and qualification should be in line with the requirements of hospital classification and management.
⑤Environment: whether each nursing unit is safe, clean, neat, comfortable and well-equipped.
6 Various rules and regulations are formulated and implemented: whether there are various work quality standards and quality control standards.
(2) link quality evaluation
①Evaluation of the main content: a. Carrying out holistic care; b. The quantity and quality of psychological care and health education. c. Accuracy of the implementation of medical advice, the implementation of temporary medical advice in a timely manner; d. Observation of the condition and response to treatment, and whether to dynamically modify the care plan, the form to record the situation. e. Whether to carry out patient-centered, proactive care; f. Whether to cooperate with logistics and medical and technical services; g. Whether to cooperate with the hospitals and hospitals; h. Whether to cooperate with the medical and technical staff. i. Whether to cooperate with the medical and technical staff. ...the coordinated relationship with the logistics and medical and technical departments.
②Commonly used evaluation indicators: a. nursing technical operation pass rate; b. Basic care pass rate; c. Intensive care, the first level of care pass rate; d. A variety of nursing form writing pass rate; e. One person, one needle, one tube implementation rate; f. Routine instrument disinfection and sterilization pass rate.
(3) final quality evaluation (nursing outcome evaluation): is to evaluate the final effect of nursing activities, refers to each patient's final nursing outcome, or a batch of patients' nursing outcome quality evaluation.