Work summary is to conduct a comprehensive and systematic general inspection, general evaluation, general analysis, and general research on the work of a period of time, and analyze the shortcomings of the results, so as to draw lessons from the experience. The following is a summary of the personal work of nurses in plastic surgery hospitals in 2021 that I compiled. I hope it can help everyone.
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2021 Plastic Surgery Hospital Nurse Personal work summary (1)
In the work of nurses, every nurse shoulders major tasks and responsibilities! It is not easy to be an angel. This may be the voice of all nurse workers! The work of nurses is hard and difficult. Tired, only by devoting yourself to it can you have a deep understanding of the work of nurses!
The end of the year is approaching. To summarize the past year, with the efforts of the department director and all the medical staff, I have made some progress, and there are also some problems. We have many shortcomings, sum up the past, look to the future, and strive for greater development in the coming year.
1. Medical ethics and practice
Strictly follow the ethics of doctors, abide by medical procedures, maintain the dignity and privacy of patients, and do not accept red envelopes from patients. Strive for excellence in your work. Throughout the year, according to the work rules of the department, focusing on the interests of the hospital and customers, we often work overtime. There was no medical accident or error throughout the year.
1. Return an "old jade bracelet" to the customer as a thank you. (Certificate: Party Office; Head Nurse and Xu Chun'e)
2. The hospital organized a trip to Liangping County Hospital to support agriculture, which was well received. Completed one case of local laser and two cases of surgery for customers.
2. Winning honors for the hospital
1. Participated in the 20th Chongqing Medical University Intercollegiate Games and won fifth place in the 1500-meter run for the faculty and staff on behalf of the Stomatological Hospital Affiliated to Chongqing Medical University; long jump Third place result.
2. Participated in the 20th Chongqing "China Merchants Bank Cup" badminton competition and won 16th place on behalf of the Stomatological Hospital Affiliated to Chongqing Medical University.
3. Investment Promotion Project
In the past 20 years, with the strong support of the hospital, we have successfully introduced the world’s first “Focused Ultrasound Fat Reduction System” in China. At present, the equipment debugging and operation have been completed. Training and clinical application.
4. Medical and professional training
Under the leadership of the department director, complete medical tasks on time. As the person in charge of the medical department, I insist on presiding over the medical department business training on Tuesdays throughout the year, insist on early ward rounds throughout the year, and conduct professional training and discussions for doctors and nurses on common daily professional procedures during ward rounds.
In terms of surgery, we have carried out throughout the year:
1. Comprehensive facial plastic surgery,
2. Comprehensive breast plastic surgery and breast augmentation with prostheses; < /p>
3. Whole-body liposuction and body sculpting,
4. Autologous fat transplantation for facial and breast plastic surgery,
5. Botox wrinkle removal on face and calves. Slimming surgery;
6. Facial plastic surgery with various injection fillers;
7. Clinical operation and training of focused ultrasound weight loss technology;
8 , Application of drugs in skin whitening;
9. Clinical application of fractional pixel laser combined with autologous fibroblast transplantation in the treatment of facial acne;
10. Assisting professor of maxillofacial surgery in The development of surgeries and new technologies in our center (1. Maxillofacial orthodontic surgery, 2. Application of costal cartilage and iliac bone flaps in maxillofacial surgery).
5. Participate in academic conferences
1. The 20th Annual Academic Meeting of the Southwest Plastic Surgery Working Committee of the Chinese Medical Doctor Association
2. The 20th Annual Breast Expert of the Chinese Association of Traditional Chinese and Western Medicine Committee Academic Meeting
3. The 20th Annual Meeting of the Plastic Surgery and Cosmetology Branch of the Chinese Medical Doctor Association
4. The 20th National Breast Surgery Standardization Training and Academic Seminar of the Chinese Medical Association
5. The 20th Annual Meeting of the Plastic Surgery and Cosmetology Chongqing Branch of the Chinese Medical Doctor Association
2021 Personal Work Summary of Plastic Surgery Hospital Nurses (2)
20 years have passed quickly. In the past year, under the correct leadership of the hospital leaders, head nurses and department directors, we adhered to the "patient-centered" clinical service concept, carried forward the revolutionary humanitarian spirit of saving lives and healing the wounded, based on our own positions, and were good at summarizing experiences and lessons learned at work. , do a good job in medical care in a down-to-earth manner. While receiving widespread praise from patients, it has also been recognized by leaders and head nurses at all levels. The work tasks for 20 years have been completed relatively well. The specific situation is summarized as follows:
In terms of ideological, moral and political quality: able to conscientiously implement the party’s basic line, principles and policies, actively learn political theory through newspapers, magazines, and books; abide by disciplines and laws, and conscientiously study legal knowledge; medicine . Education Network collects and organizes people who are dedicated to their jobs, have a strong sense of responsibility and professionalism, proactively and conscientiously learn professional nursing knowledge, have a correct work attitude, and are serious and responsible. In the process of medical practice, we must strictly abide by medical ethics and standardize operations.
In terms of professional knowledge and work ability: In line with the goal of "doing a better job", I developed a sense of innovation and actively and successfully completed the following tasks: Assisting the head nurse in the management of the ward Organize work and medical documents. Receive every patient seriously, treat every patient as his friend or relative, and often put himself in others' shoes and think about the sufferings of others. Do a good job in writing medical documents. The writing of medical documents requires seriousness and responsibility, a correct attitude and a clear mind. I carefully studied the writing standards of department documents, and carefully wrote general nursing records, critical care records and rescue records. Abide by the rules and regulations, and keep in mind the three bases (basic theory, basic knowledge and basic skills) and the three stricts (serious attitude, strict requirements, and strict methods).
In order to improve the theoretical and operational level of each nurse, the Nursing Department conducts theoretical and operational examinations every month and has high requirements and strict standards for their work. The work attitude must be correct, and "the doctor has the heart of a parent". It is my duty to do everything possible to relieve the suffering of patients. I hope that all patients can recover as soon as possible, so every time when I enter the ward, I use the limited time to spare no effort to encourage them, patiently help them understand the disease and build confidence in overcoming the disease. When I see the patient recover, , I think it is a very happy thing.
Nursing is a noble and sacred cause, and I am proud to be a member of the nurse team. In the future work, I will redouble my efforts and make my due contribution to human nursing! In the upcoming 20 years, I will continue to carry forward my spirit in the past year and do my own job well. , the urgent needs of the patient, be responsible for the patient, and never let the patient's condition worsen due to my fault. I must be absolutely responsible for my work. This is the minimum that a good nurse who saves lives and heals the wounded should do. work. As a nurse, I am always aware of the heavy responsibility I bear. I will not discredit the hospital, I will only inspire me to work harder. I will also strictly demand myself in life, and I believe I can do it!
2021 Plastic Surgery Hospital Nurse Personal Work Summary (3)
20 years of care, support and support from hospital leaders Under the leadership, general medical staff worked together to conscientiously implement the "patient-centered" concept, actively carried out "quality service" activities, and successfully completed the annual work tasks. The summary is as follows.
1. Basic situation of plastic surgery in the past 20 years
Project number of plastic surgery medical staff, assistant nurses, surgical cases, treatment and infusion in 20 years: 16, 1, 2,717, 7,159 people
2. Medical safety and staff training
(1) Medical quality and safety work
1. In the past 20 years, the plastic surgery department has attached great importance to medical quality and safety work, strengthened medical quality management, and Safety work is placed as the focus of daily work, and the importance of medical quality and safety work is always emphasized. In 2020, the preoperative and postoperative diagnosis compliance rate of plastic surgery reached 100%, the grade A healing rate of sterile surgical incisions was 98.5%, the grade A medical record rate was more than 90%, no major medical liability accidents occurred, and all department quality indicators met the standards.
2. Strengthen department management. In accordance with the requirements of the hospital quality management system, we carefully implement various rules and regulations, especially the implementation of core systems and job responsibility systems, and inspect and rectify existing problems. Systematically prevent medical errors and accidents.
3. The improvement of medical quality level is the technical guarantee to prevent medical errors and accidents. The department pays attention to basic theoretical training and professional technical training, insists on business learning every two weeks, does a good job in professional training for young doctors, and conscientiously implements the three-level physician ward rounding system, through ward rounds and "teacher-apprentice" forms to improve the quality of young doctors. The level of diagnosis and treatment of doctors.
4. Carefully maintain medical care and the doctor-patient relationship to improve satisfaction.
(2) Actively carry out "quality service" activities
1. Under the guidance and arrangement of the Nursing Department of the Medical Department, the Plastic Surgery Department carried out pre-hospital first aid and the nursing team carried out artificial cardiopulmonary resuscitation competition activities.
2. Strengthen doctor-patient communication, improve service attitude and service quality, and reflect humanized medical care. In the hospital-wide satisfaction survey, patient satisfaction in the plastic surgery department was above 90%.
3. Plastic surgery has always had an excellent spirit of unity and cooperation and is a team with excellent work style. This is not only reflected in the usual medical care work, but also in the face of emergencies. .
4. Plastic surgery is not only a united group, but also a dedicated group. In March this year, there were many plastic surgery patients and the nursing work was heavy. In order to complete the plastic surgery in-patient surgeries, many doctors and nurses worked even when they were sick, especially at night, but they often had to work overtime, but no one ever asked the hospital or department. any remuneration.
(3) Staff training work
1. Strengthen the basic skills and quality training of department employees. In addition to participating in studies organized by the hospital, the department holds biweekly business studies. To improve the professional theoretical level of employees.
2. Actively carry out "mentoring and mentoring" activities, and carry out one-to-one teaching, help and guidance in ideology, politics, business, etc. 3. Conduct pre-job training for new employees as required.
4. Actively participate in learning, training and academic exchange activities organized by Shenzhen Continuing Education Center.
(4) Energy conservation and emission reduction work
Strengthen energy conservation and emission reduction publicity work for department employees, improve their understanding of energy conservation work, and save every drop of water, every kilowatt hour, and every piece of paper. paper to prevent the phenomenon of long running water and long bright lights in the core.
Three, 20-year work plan
1. In accordance with the requirements of the hospital, strengthen the execution of the department and do every job well.
2. Improve medical quality and prevent medical accidents and errors. Safety is benefit.
1. Conscientiously implement the job responsibility system of employees and strictly abide by various medical regulations and operating procedures.
2. Strengthen business learning and professional technical training.
3. Strengthen doctor-patient communication and reduce medical complaints and disputes.
3. Further strengthen the construction of the plastic surgery team.
2021 Plastic Surgery Hospital Nurses’ Personal Work Summary (4)
On January 3, 2020, here, on behalf of the Planning Department, I would like to first express my gratitude to all departments that have cared about and supported our work in the past six months. The most sincere thanks: "Thank you for your hard work." Over the past few months, the employees of the planning department have worked together as one, worked hard and completed every task with the greatest enthusiasm and dedication.
At the same time, I would also like to thank the lovely colleagues in the planning department: "You have worked hard!"
Since the opening of Hengyang Yamei 20 years ago, the planning department has organized and participated in several activities, and also formulated relevant marketing plans every month Policies, the preparation work in the early stage of each event is cumbersome and tense. No matter when opening the business, time is tight, and there are many things to design, prepare, and implement during the task. However, with the strong support and cooperation of leaders at all levels and departments, the planning department completed the opening in an orderly manner, especially the planning department. Two colleagues, Xu Lili and Ning Juan, worked overtime when the hospital needed it. Secondly, the customer appreciation meeting, with the mutual communication and cooperation of all hospital employees, the event was relatively successful. Colleagues from the planning department also put in a lot of energy, and even one person played several roles. Xu Lili was not only a designer but also a photographer. , Xu Lili enthusiastically participated in the filming of every event in the hospital. Ning Juan actively cooperated with the hospital's requirements in every event, acted as host, and solved problems for the hospital. The 10,000-yuan cash appreciation party was an event left over from the opening. It was digested before New Year's Day. Due to insufficient preparation and consideration, the two events were relatively close, and there were some shortcomings and mistakes in the work. However, it was precisely because of the insufficient consideration of these details. Thoughtful, it was a wake-up call for the planning department: any activity must consider the details and deliberate repeatedly to withstand the test of customers and the market.
On the basis of reviewing the gains and losses of the planning department in 2020, the overall working ideas and working methods of the hospital planning department in 2020 have undergone a completely new change. In principle, this change is how to change Good work closely with the Changsha headquarters and various departments of the hospital to achieve the hospital's annual output value. In terms of content and form, it is mainly reflected in three aspects:
1. The original advertising channels have been expanded and some new media have been added, such as street sign advertisements, bus advertisements, online announcements, county-level Advertising additions in cities and counties, etc. This change has virtually increased the channels for our hospital's door-to-door customers, thus accumulating more door-to-door customers than last year.
2. Carry out terminal marketing, expand the structure of the marketing department, and flexibly carry out various cooperation methods, such as: the development of major shopping malls, beauty salons, hair salons, high-end entertainment venues, and county-level areas. Increase the number of end-customer visits at all levels.
3. Make plans for promotional activities every month, especially the planning of major activities such as in-hospital and out-of-hospital promotions. In order to achieve each month's promotional activities can be closer to the needs of the market. Each monthly activity plan of the planning department is formulated based on understanding the marketing initiatives of relevant competitors and then repeatedly discussing and even arguing with relevant personnel of the marketing department, consulting department, medical department and other front-line departments that have direct contact with customers. Basically, it has achieved the goal of meeting the needs of positioning customers in the market and being targeted at opponents.
Looking at the 20-year planning department, there are also some shortcomings in completing or basically completing the various tasks set by the hospital. As for the shortcomings and unfinished tasks, no matter how difficult they are, I think I will be able to make up for them and surpass them in the new year.
20-year work plan
1. Do a good job in formulating marketing initiatives every month and every quarter
If the planning department formulated the plan 20 years ago The monthly promotion plan is not very close to the market and suitable for customer needs. It is even suspected that the planning department is working behind closed doors. It can be said that this situation has been completely changed in the past 20 years. First of all, the planning department strictly follows a set of procedures when formulating monthly promotions or periodic promotion plans. The first is to collect relevant competitor information. Collect and organize - the planning department develops a first draft of the activity plan based on the actual situation of the hospital - communicates and discusses every detail with the heads of the marketing department, front-line marketing department and some employee representatives, and then the planning department screens and summarizes it into a plan discussion draft - —Convene a monthly planning meeting, put the marketing plan at the meeting for discussion with hospital leaders and department heads, and finalize it for implementation next month.
2. Actively participate in and organize every activity
Before each activity is formulated, fully do the preliminary publicity and the docking work with the Changsha headquarters, and implement every details, summarize past experiences and lessons, and strive to make every event better!
3. Broaden marketing channels, expand the breadth and depth of publicity, and increase the number of door-to-door consultation customers
< p> In terms of marketing channels:This year, the Planning Department regularly works with the person in charge of the Marketing Department to maintain good partners in the city and at the same time go to the county level to understand the market and target customers in each county. It is necessary to formulate different policies and completely upgrade and update all outdoor advertising while using existing promotional items, so that the hospital's publicity display image has achieved a qualitative leap and improvement. It has laid a solid foundation for the hospital to truly carry out terminal marketing in the future.
In terms of publicity:
Reviewed the media placement status in previous years, screened out some media with insignificant advertising effects, and combined Hengyang’s local resources to establish newspaper advertisements with evening newspapers, DM The main focus is on event promotion, and the TV category follows the media strategy of movie theater owners, which strengthens outdoor advertising, adds some new media such as the Internet, and text messages to more accurately screen out precise customers. Regardless of the number of customers visiting this year, the number of customers in the community The difficulty for marketers to pull orders can be analyzed based on this year's overall performance. It can be said that obvious results have been achieved. The proportion of advertising expenses is much lower than that of several of our major competitors. Saves costs for the hospital. Weaknesses and areas that need further improvement:
1. Further improvements are needed in understanding our competitors’ information in a more timely and accurate manner. Including its instantly changing marketing initiatives, dynamically changing performance, etc. And promptly report to the relevant leaders of the hospital to make the fastest response.
2. The integration and utilization of media resources need to be further strengthened and improved.
3. Carry out more in-depth cooperation and cooperation with the marketing department and beauty salon department. Expand the development channels of the marketing department to truly make the hospital bigger and stronger.
The planning department’s major work plan for the second half of the year:
1. In terms of advertising:
1. Add 10 new bus advertisements
2. Add no less than 50 new street sign advertisements
3. Increase the breadth and depth of cooperation with the Evening News, such as co-organizing a plastic surgery and beauty knowledge lecture column. Increase the publication of soft advertisements and articles.
4. Elevate the radio station to a new height and breadth, increase the coverage of column cooperation, make full use of idle resources in some columns, and do a good job in generating income for the hospital.
5. Increase publicity investment in county-level cities, with intermittent placement
6. Increase the packaging of non-surgical and dermatology expert equipment, and strengthen the construction of VIP centers and marketing departments and improvement
7. Strengthen close communication with the Changsha headquarters, discuss program policies, and formulate some policies suitable for Hengyang based on local conditions.
2. Planning and organization of major events and housing exhibition promotional activities
1. Make the hospital’s first anniversary activities the top priority of the 20-year work, and plan to start from early June Start the preliminary preparation and warm-up work, closely focus on the brand upgrade (including the upgrade of the hospital department, environment upgrade, design and various service upgrades) and use it as the appeal point to carry out a series of advertising and promotional activities.
2. Do a good job in organizing and planning hospital activities in 2020, and still maintain the first place in terms of exhibition layout, popularity and customer reserve.
3. Increase the publicity and planning capabilities of the planning department and strengthen communication with front-line marketing departments.
Increase the training and thinking expansion of planning marketing, and integrate each department of front-line marketing to collect more accurate market information and promotional activity plans that are more suitable for the market.
Finally, I hope that all fraternal departments can continue to support the work of our planning department as always. I also sincerely welcome everyone to correct and help us on the shortcomings and mistakes in our work, so that we can gradually improve in the process of improvement. To improve and improve our own level, it is also to provide better services to everyone. In order to truly make our business bigger and stronger.
2021 Plastic Surgery Hospital Nurses’ Personal Work Summary (5)
In 2020, the hospital has experienced an eight-year market battle. Since then, it has transformed into a specialist plastic surgery hospital. Experts were hired to join Huashan, and a strong team of experts worked together to create Huashan's own well-known brand. From the release of the "Artificial Beauty", "Artificial Li Xiang" and "East China Aid Plan" series of products, it has created a brand in the specialized outpatient clinics of private hospitals. Huge brand influence. It has been highly recognized by the higher-level administrative departments of Zhejiang Province, which has promoted the confidence and determination of Huashan Hospital to successfully apply for the 5 million love aid fund of the "Beautiful Charity Zhejiang Tour". This love aid plan was approved by the Provincial Charity Federation and the Shangcheng District Health Bureau. With strong support and leadership, we have achieved fruitful results. It also laid a good foundation for the hospital to apply for the Sixth China Beauty and Plastic Surgery Physicians Conference for the first time. Now, the 20-year work situation is summarized. The hospital has instilled the concepts of legality, integrity and standardization into all employees through various forms.
Through various diagnosis and treatment simulation activities, all medical staff can further understand, understand and implement it in their work. Especially medical safety, it is our lifeline and the core of the hospital's work. Under the guidance of superiors, we have established or adjusted corresponding organizations to focus on medical quality, and formulated a series of SOP procedures to standardize the work and provide us with This laid a certain foundation for improving the quality of medical care in the hospital.
1. In order to ensure medical quality and safety, the hospital pays close attention to the learning of business skills in each department.
Through the monthly business learning plan, on-site interactions, practical operations and knowledge tests are adopted to strengthen it; through continuous learning, training and knowledge updating, basic theoretical knowledge is solid and technical operations are proficient. ; The overall medical care level of the hospital has been greatly improved; medical records can also be written in accordance with standard requirements.
The hospital has always adhered to the operating principle of "performing an operation, leaving a high-quality product, and making a friend". It is not just a slogan, but has also been well reflected in work practice. The doctor-patient relationship has been greatly improved, and medical disputes have declined significantly year-on-year. In order to further expand social influence and increase the visibility of our hospital, this year, the 10th hospital has in-depth contacts with external expert Professor Zeng Gao, and Beijing China-Japan Friendship Hospital has joined hands with Huashan The hospital took the lead in establishing the first rhinoplasty demonstration base in East China, and sincerely invited Ma Haihuan, Gao Zhanwei, Zeng Gao and others to become visiting professors of Huashan Hospital, and three experts from the national Ministry of Health's tertiary hospitals joined. It is not just a single employment model, More importantly, it shows that colleagues from the Ministry of Health recognize the medical work of our hospital.
In August, a ruthless earthquake struck the land of China again, causing devastating damage to the pure land of Yushu. Many of our compatriots have closed their eyes forever in this sudden disaster, and more people have lost their homes in this natural disaster. Earthquakes are ruthless, but there is love in the world. The next day, all the medical staff of the hospital enthusiastically extended a helping hand and held a moment of silence and donation ceremony for the disaster area in Yushu. The development of the hospital depends on its employees, and the most important prerequisite is that employees can work with peace of mind; every employee's birthday, a birthday cake will be sent to express the company and the hospital's best wishes for the employee's health. In order to enrich employees' spare time life, the hospital often organizes small gatherings for department employees, which not only improves the team spirit of employees, but also enhances the cohesion of the company and stimulates employees' feelings for the hospital.
In order to provide employees with a comfortable home, the hospital has made appropriate adjustments to the houses where employees live now and strengthened management. The dormitories are now much cleaner and tidier than before, and water and electricity bills have also been saved. In terms of dietary methods, in May this year, all employees of the planning department were looking forward to moving to a new home. Due to the new move, some basic facilities were not equipped and the employees could only provide working meals by themselves. The hospital provided excess food expenses during this period. In order to 11 Let employees eat with peace of mind. During the simple decoration period, they also worked overtime to improve various systems in the canteen, and adopted various methods to try their best to make employees eat well and eat cleanly, which is suitable for the different tastes of employees from many provinces. Try our best to combine meat and vegetables to ensure nutrition, hygiene and safety.
2. Results are secondary, but the work practice last year also made us clearly see our shortcomings.
The four beauties in Jiangnan are all managed by online promoters. This model does have certain advantages in online promotion methods. It is also the first model attempted by Huashan Hospital, aiming to increase the popularity of the national plastic surgery industry.
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