Seek a factory management software with after-sales service tracking

Smart equipment sales and maintenance business management system version 10.10: for (machinery and equipment, office equipment, cell phones, medical equipment) equipment sales or maintenance companies to deal with daily sales and maintenance of after-sales service work to facilitate the management of the company to the perfect after-sales service to drive sales, so that your business management work more at ease. The system perfectly contains maintenance management (Service Management referred to as SM), supply chain management (sales and inventory) (SupplyChain Management referred to as SCM) and financial management (Finance Management referred to as FM) three major subsystems. The three systems can be flexibly separated and used independently to adapt to different management programs. LAN version of the 2 users free of charge to provide genuine license, all features are open, life-long free upgrade.

The system is completely green installation, using the most advanced B/S (Browse/Server) design structure, cross-platform operation, one-minute foolproof installation, the client does not need to do any maintenance; support for distributed computing and management, especially for networking sales and after-sales service management, the subordinate outlets or the company only need to be able to access the Internet can be a browser directly for business processing, without the need to install any software. Business processing, without the need to install any software. The actual application of the Internet, the system processing speed beyond all peer CS software products! The system uses a large database, perfect management of massive data, data expansion capability. Provide multiple authentication and authorization mechanisms, can fully guarantee the security of system data.

The system is functionally closer to the daily work of equipment sales and maintenance. Pick-up registration, maintenance order entry, manufacturer settlement, employee settlement, outlets settlement, settlement reports, caller ID, employee loan, sales entry, purchase and return, a variety of accounts receivable and payable, ...... and so on. All operations in the system require permission authentication, each user has different permissions, different permissions correspond to management, view different financial operations, warehouse management, sales management, maintenance management, customer information management, system management. All the maintenance business, sales and inventory business, finance can be carried out through this system for a variety of performance management assessment. The system realizes the high degree of unification of information flow, logistics and capital flow, and realizes a high degree of information **** enjoyment Support for multiple outlets, subordinate outlets, the outlets are completely independent, the outlets can only view and modify the outlets repair orders. Customer data sub-regional control, the user can only view their own regional customer information, the system with online query, online repair module! Powerful customization and expansion capabilities, you can even customize the expansion of the system into an automotive after-sales service management software.

The system uses IE as a client, making system maintenance and management easier. In the management process, almost no installation and maintenance of the client, the user directly use IE to complete the daily work. The system supports multiple people to use at the same time, overcoming the delay of information transmission caused by geographical differences. Due to centralized management, data backup and restoration work is easier and faster, reducing maintenance expenses. With Simage Sales and Repair Business Management System, the company is able to easily realize nationwide networked sales and repair services, and raise the management to a new level. Enhance customer satisfaction and improve staff maintenance level; improve work efficiency and strengthen internal management. Optimize information management, enhance corporate image; full monitoring of sales and inventory, to eliminate the loss of spare parts; financial improvement management, to create greater economic benefits!

Function list:

1. Message alerts: overhaul tasks, audit tasks, settlement tasks, return tasks, the latest messages

2. Maintenance business: overhaul registration (batch registration), confirmation of the work assigned to the inspection and maintenance, business audits, business settlements, the return of the repair process,

3. Machine management: data import, data export, serial number (internal machine number) bar code management

4. No.) barcode management

4. Maintenance management: maintenance order import, maintenance order export, batch return, batch settlement, data query, report analysis, performance appraisal

5. Maintenance scheduling: maintenance scheduler maintenance scheduling table, network scheduling table

6. Sales business: sales billing, sales return, data query, report analysis, performance appraisal

7. Inventory management: product information, purchasing inventory, headquarters warehouse, outlets (lower) warehouse, bad library, staff library, price management, assembly and disassembly

8. out of the warehouse into the warehouse: reported overflow, reported loss of single, borrowing a single, borrowing to return, lending a single, loan returned, lending a single, give a single, get a single, the bad parts of the warehouse, bad pieces of the factory back to repair refurbishment

9. material withdrawal: material orders, material returns, requisitions 10. Transfer management: same-price transfer, different price transfer, network transfer, transfer shipment

11. Inventory inventory: warehouse inventory, (lower) network inventory, employee inventory

12. Customer relations: customer information, customer contact, contact management, vendor transactions

13. Incoming call management: call acceptance, dialed calls, missed calls

15. Online office: attendance management, document management, knowledge base, colleague's message, memo, plan tasks, calendar, news bulletin

16.

16. Basic Information: Maintenance Basic Settings, Customer Basic Settings, Inventory Basic Settings, Contact Basic Settings, Extended Settings

17. Other: Address Book, Current Online, Personalized Parameter Settings, Shortcuts

18. Special Functions

* Powerful Desktop Functions, Sophisticated and Advanced Designs, You can get a full picture of your business from your desktop

* Powerful Desktop Functions, Sophisticated and Advanced Designs.

* Bill query customized report, query memory, convenient and fast.

* Incoming call number monitoring, identify old customers through the incoming call number, call out the history of maintenance business, support telephone recording equipment

* Printing reports customized

* SMS online

* Flexible billing formula, you can set up billing formulas according to the different business, batch billing

* All the data can be Excel data Export and import

* Perfect permission management, broken down into process and record authority control

* Operation log records the key operations of the system, the operating user and the operating IP

* Multiple backup mechanisms to ensure data security

* Efficient query mode, the first spelling code input method, fast response

* Support for bar code Scanner, easy and fast document entry

Comparison table with similar products

Software Functions/Features Simage Professional Competitive products

Maintenance management Improvement

Inventory parts management Improvement

Cash management Improvement

Incoming call management Support Support

Daily Office Full-featured Simple function

Maintenance personnel performance appraisal Support Not Support

Sales performance appraisal Support Not Support

LAN installation/use Convenient, efficient Complex, slow

Internet installation/use Convenient, efficient, safe Complex, slow

Barcoding management Support Not Support

Mobile/off-site office Support Limited support

Function expansion Support Not Support

Maintenance scheduling Support Not Support

Personalized settings Support Not Support

Value-added business functions Support Not Support

Can be integrated with popular forums and call centers.... Secondary development is available.