Extended Information:
1, implement the company's promotional program, check the price tags and promotional posters in place
2, accurate Customers ask questions and assist them.
3, the arrival of goods on the shelves, according to the requirements of the product display to organize the row
4, tracking the sales of stacked merchandise, and timely replenishment
5, responsible for handling the acceptance of incoming merchandise and return
Work requirements:
Before the business:
1) Go to work on time and participate in the morning meeting.
2) Clean shelves and merchandise hygiene.
3) Check whether the price tags and commodities are consistent, and whether there are any unposted barcode commodities.
4) Check whether the goods are full shelves, the stock is insufficient in time to the store library to pick up goods. Pickup should pay attention to: short shelf life and the first acceptance of the goods on the shelves first; picking up the goods should be from top to bottom, and will move the goods in a timely manner to restore, it is strictly prohibited to stand on the goods to pick up and extract from the center.
Operating sales:
1) politely and accurately customer questions about the location of the goods and guide him to the front of the goods
2) such as the customer to buy the goods out of stock, you should ask the customer to wait a moment, and immediately go to the store library to pick up the goods, and quickly return.
3) If the mall is temporarily out of stock, first apologize to the customer and recommend other alternatives; if the customer is clear as long as the goods, then immediately reported to the supervisor, the supervisor and the Purchasing Department to contact the agreed delivery time.
4) Customers should leave the customer's contact address after payment, request for self-pickup should go to the service desk for delivery procedures and indicate "self-pickup", notify the arrival of the goods to come to pick up the goods, the delivery of the computerized ticket on the "self-pickup"; such as request for delivery Please ask the customer to go to the service desk for delivery procedures, the goods have been shipped in the computerized ticket with "delivery" and signature.
5) Organize the rows at any time to ensure that the merchandise display is neat and plentiful.
Transfer
1) Inter-departmental transfer, the transfer department must be based on the transfer order to check the commodity code, name, quantity, and then sent to the transfer department, and the actual number of transfers to fill in the transfer order, and sign.
2) administrative transfers, the department must review the "transfer order" whether the Finance Department, the store manager office responsible for the signature. After the procedures are complete, according to the single shipment and sign the "transfer order", while leaving the transfer order departmental union.
3) after playing the computerized transfer orders, the department staff should first review the "transfer order" and the computerized transfer orders on the bar code or code, name, price, specifications or models, quantity and other content is consistent. After the correct signature on the computer single, leaving the departmental joint, the manual single and the computer single at the same time to save.
4) inter-branch transfers, transfer out of the department according to the requirements of the transfer order will be handed over to the consignee of the goods and fill in the actual number of transfers and then sign, while leaving the departmental joint. Transfer to the department in accordance with the commodity acceptance procedures.
5) need to transfer goods properly packaged to prevent damage to goods in transit.
Adjustment, reported loss
1) need to be reported loss, price adjustment of commodities, the head of the cabinet or designated personnel must count the number of commodities, registration and indicate the reason for the supervisor's signature. Receive the computer price adjustment, reported loss notification form, at the end of the business day before the time of implementation of the commodities to be priced on the shelves and replace the price tag, the need to report the loss of the relevant departments with the supervision of the destruction of ****.
2) Receiving goods personnel inspection notice, the counter chief or designated personnel must go to the receiving area in accordance with the acceptance process acceptance of goods, sign and bring back to the acceptance of the departmental union.
3) Departmental personnel will be immediately on the shelves of the goods sent to the store shelves on display; do not need to be immediately on the shelves, temporary storage store.
4) need to deal with suppliers for the return of goods, the department staff to fill out the "return application form", to the supervisor for approval and then pass the Purchasing Department. Received the "computer returns" will need to return the goods by category, supplier categorized storage, after receiving the notice of return and exchange of goods, the goods to be returned to the consignee outside the door, under the supervision of the loss prevention officer in accordance with the procedures for the return and exchange of goods.
5) due to packaging, bar code damage and other goods can not be sold, we must first check whether the goods are still the same kind of phenomenon, such as to immediately remove them from the shelves. For packaging damage, to use the sealing machine to re-seal; bar code loss, to the computer department to make up the bar code and paste it on the goods.
6) after the sale of customer requests for close delivery (such as to the shopping mall parking lot or shopping mall entrance, roadside, etc.), should be flatbed trucks will be sent to the customer's designated location.
7) For goods returned due to quality problems, departmental personnel should immediately check similar goods and remove them from the shelves immediately when problems are found.
8) When pricing merchandise, the pricing machine should be correctly adjusted in accordance with the code and price specified on the merchandise acceptance form, price adjustment (cut) form, and merchandise transfer form. 9) The price stickers should be clearly and conspicuously affixed on the merchandise, but they should not cover up the information of the merchandise (name, specification, model, instructions, bar code, etc.).
10) Any new goods into the warehouse, the goods should be priced and displayed on the shelves within one hour.