(1) Tourist Transportation
1.Easy Access
2.Self Parking Lot
3.Internal Transportation
(2) Sightseeing
1.Tickets
2.Visitors' Centers
3.Orientation Signs
4. Educational materials
5. Guided tours
6. Visitor public **** rest facilities and viewing facilities
7. Graphic symbols for public **** information
8. Services for special groups
(3) Tourism safety
1. Safety and security institutions, systems and personnel
2. Safety handling
3. Safety equipment and facilities
4. Medical services
5. Ambulance services
(4) Hygiene
1. Environmental hygiene
2. Waste management
3. Management of smoking areas
4. Food hygiene
5. Toilets
(5) Post and telecommunications Services
1. Postal memorial service
2. Telecommunication services
(6) Tourism and shopping
1. Construction of shopping venues
2. Management of shopping venues
3. Management of merchandise management practitioners
4. Tourism merchandise
(7) General management
1. Institutions and systems
2. Corporate image
3. Cultivation
4. Handling of tourists' complaints and opinions
5. Counseling tourists.
6. Internet publicity
7. Television publicity
8. Newspaper publicity
9. E-commerce
10. Social welfare
(8) Resource and environmental protection
1. Air quality
2. Noise indicator
3. Surface water quality
3. p>4. Landscape, ecology, conservation of heritage and ancient buildings
5. Entrances and exits
6. Harmony between buildings and facilities in the area and the landscape.
7. Coordination between the surrounding environment and the landscape
8. Greening or beautification
9. Clean energy facilities and equipment
10. Environmentally friendly materials
Rule 2: Scoring Rules for Landscape Quality
Attractive Resources
1. Ornamental and Recreational Value
2. Historical and Cultural Scientific value.
3. degree of rarity or specialness
4. size and abundance
5. completeness
(2)Market Influence
1. popularity
2. fame
3. market radiation
4. thematic reinforcement
Rule #3:Visitor Grading Rule Viewpoint.
1.The quality level of tourist attractions is based on tourists viewpoint.
2.Visitor survey comprehensive satisfaction.
3. Distribution, recovery and statistics of Tourist Attractions Visitor Opinion Questionnaire
4. Proportion of Tourist Attractions Visitor Opinion Questionnaire distribution in the quality grading process.
5. "Tourist Attractions Tourist Opinion Questionnaire": the use of payment.
6. Tourist rating method of comprehensive satisfaction
7. Tourist comprehensive rating minimum requirements of tourist attractions quality rating of my opinion.
The second part of the knowledge about the evaluation of attractions.
1. External transportation
2. Attractions transportation
3. Parking lot
4. Scenic tourist routes
5. Attractions signage
6. Scenic area Internet
7. Tourist guide service
8. Multi-functional visitor centers
9. Attractions security
10.Scenic Area Toilet
11.Scenic Area Communication
12.Laoshan Tourism Souvenir
13.Scenic Area Training
14.
15.Scenic Spot Master Plan
16.Scenic Spot Tourist Complaints
17.ISO9001 Quality Certification and 14000 Scenic Spot Environmental Quality Certification.
18. The main building of the scenic area
9. The scenic area is suitable for tour time and tourists.
Rule 1: service quality and environmental quality scoring rules
Description:
1. These rules***1000 points, divided into 8 major items. The scores for each major item are: 140 points for tourist transportation; 210 points for tourism; 80 points for travel safety; 140 points for health; 30 points for postal and telecommunication services; 50 points for shopping; 195 points for comprehensive management; and 155 points for resources and environmental protection.
2.5A-class tourist attractions need to reach 950 points,
(1) 140 points for tourist transportation
1. 70 points for accessibility
Easy to reach the city, with the distance from the direct airport to the supporting city within 30 kilometers.
(2) There are highway entrances and exits depending on the city; passenger terminals and shipping terminals.
Depends on the city, easy to reach the scenic area.
(4)Arrival highway and passenger access is classified as a first-class highway or the highest passenger access.
The external traffic guide signs of scenic spots are different from general traffic signs in color and shape.
Good berm.
Tourism has special transportation options.
There is a direct tourist line.
Bus access.
2. 30 minutes in your own parking lot
(1) Bring your own parking lot, which is required to have a green parking surface or green barrier.
(2) The parking lot is equipped with parking lines, parking areas, return lines, separate entrances and exits, and is managed by a person on duty. Parking lot with directional guidance signs
1. 10 points for tickets.
Beautifully designed and produced.
Significant features.
The back has a tour map, consultation, complaints, emergency phone number.
2. Visitor Center 65 points
The visitor center is located in a superior, eye-catching logo, appropriate size, free services are marked outside the visitor center.
A computerized touch screen is set up in the visitor center to introduce the facilities and services of each attraction.
Set up a film and television introduction system in the visitor center.
Provide rest facilities for visitors.
Provide guided tours and promotional materials for the attraction.
Counseling services are fully staffed.
Provide a road map of the tour.
Expresses forecasts of scenic activity.
Provides detailed promotional materials for tour guides.
Provide beverage and souvenir service.
Provide services for special groups, including wheelchairs for the disabled, blind alleys, barrier-free facilities, crutches for the elderly, and strollers for children.
3. 43 points for guiding signs
(1) Equipped with a guided panorama that correctly identifies the main attractions and tourist services panorama.
Location of facilities, including major attractions, visitor centers, toilets, entrances and exits, clinics, public telephones, parking lots and so on. Telephone numbers for consultation, complaints and rescue are also shown.
Guide maps are set up at the intersections of major attractions, indicating the current location and illustrations of the surrounding attractions and services.
(3) Equipped with scenic introduction boards and directional signs
Sophisticated design, well-maintained, not peeling off, no burrs, no corrosion, etc.
Chinese and foreign language cross-references are clear and correct, with at least three cross-references, and the text and charts are consistent.
4. Provide missionary materials. 15 points
Including officially published and printed guides, postcards, albums, audio-visual products, studies, etc.
Works, popular science books, etc.
The main guides and promotional materials for the site are available to visitors, including at least one free promotional material, which is varied and well-displayed.
5. Guided tours. 37 points
The number of guides is appropriate.
The tour guides are linguistically rich and have foreign language guides.
Adding senior guides or interpreters.
Set up portable audio guides.
Guide language rich in literature.
The guide effect is clear, vivid and beautiful.
The guide service is targeted and emphasizes individuality.
6. Provide visitors with public **** rest facilities and viewing facilities. 22 points
Reasonable layout and sufficient number to meet the needs.
Do not set up in dangerous areas or places. The shape is in harmony with the landscape environment.
7. Set up graphic symbols of public **** information. 18 points
The content, location and scope of signs refer to the GB10001 standard.
Location and number. Requirements in parking lots, entrances and exits, ticket offices, shopping places, medical points, toilets, food and beverage facilities and other places to reasonably set up the public **** information graphic symbols. The graphics are standardized, coordinated with the landscape, have cultural characteristics and good visual effects.
8. 10 points for service programs for special populations.
Including wheelchairs for the disabled, blind alleys, barrier-free facilities, crutches for the elderly, children's strollers and so on.
(3) Tourism Safety 80 points
1. Safety and security institutions, systems and personnel. 10 points
(1) Setting up safety and security institutions, there is a sound safety and security system.
There are full-time safety protection personnel, distributed in the visitor concentration, the existence of security risks.
The mobile safety protection personnel in the scenic area should be compatible with the scale and nature of the tourist area.
2. 17 points of safety disposal.
There is a peak hour visitor safety disposal plan, with clear responsibilities and procedures.
(2) personnel on duty, triage effective, effective security measures.
Safety disposal of special circumstances, including bad weather, sudden disasters, infectious disease outbreaks, food poisoning, cable car blackout and other special circumstances. Pre-planned response quickly, well organized, alternative facilities in place, the disposal effect is good.
3. Safety equipment and facilities 28 points
Dangerous areas should be set up to protect safety facilities, safety fences and water nets should be complete and effective.
Fire prevention facilities are complete and intact.
The safety of excursion and recreational service facilities, including vehicles, transportation facilities, amusement rides, water rides, ground defense
4. 8 points
Establishment of infirmary.
Have full-time medical staff.
Prepare daily medicines.
Prepare first aid boxes and stretchers.
5. Ambulance service. 4 points
(1) Have ambulance equipment for water tourist attractions, mountain tourist attractions and ski resorts.
Establishment of emergency rescue system.
(3) Internal rescue telephone number, announced to tourists, open and effective.
Specialized shipping agreements with relevant units, can be found in time, safe shipping.
(4) Hygiene 140 points
1, environmental health 20 points
No piles, disorganized, disorderly construction in the scenic area, the construction site is well maintained and beautiful.
No sewage, dirt on the ground in the tourist area.
(3) Buildings and all kinds of facilities and equipment are free of dirt, dirt off.
Fresh odor.
2. Waste Management 40 points
Sewage discharge does not pollute the ground, rivers, lakes, coasts, etc.
Discharge facilities are complete and in good condition.
(3) Garbage is cleared in a timely manner, daily and mobile.
Trash removal appliances are beautiful and neat.
Trash bins (barrels) are neat and tidy, with sufficient quantity and reasonable layout.
The garbage disposal site or garbage concentration should be far away from tourist attractions, and shall not be piled up, burned or buried on the spot.
3. 5 points will be deducted for the management of smoking area.
Reasonable division into smoking and non-smoking areas.
Management in place. For smoking behavior in the no-smoking area, management measures are clear, management behavior in place.
4, food hygiene 10 points
Food hygiene in line with national regulations.
Food and beverage utensils and kitchen utensils should be classified and sterilized.
5, toilet 65 points
Require the scenic area to provide a toilet layout map.
Reasonable site selection. The location is relatively hidden, but easy to find and reach.
Adequate quantity. The total number of toilets reaches more than 5 of the average daily visitor reception in peak season.
If the fixed toilet location can not meet the peak demand, set up mobile toilets.
The proportion of toilets using flush or ecological toilets is 100%.
Toilets are installed for the disabled.
Toilet equipment and sanitary ware of good quality, requiring both partitions and doors. Toilets in major tourist sites should be equipped with toilet facilities (faucets), coat hooks, toilet paper, soap, mirrors, hand dryers, ashtrays and other facilities that are practical and effective.
Toilets have a cultural atmosphere inside, and toilets are decorated according to the characteristics of the scenic area. The appearance, color and shape of the toilets are coordinated with the landscape environment.
The toilets in places where tourists are concentrated are staffed.
Three-star or above toilets reach 100%. There is no odor in the toilets and no dirt on the floor.
(5) Scenic postal service 30 points.
1. Postal memorial service. 8. Provide commemorative stamps, local commemorative covers, postcards, commemorative stamps and so on.
2. Telecommunications services. 22 points
There is a public telephone.
There are a sufficient number of public telephones.
(3) The entrances and exits of the area and places where tourists gather are provided.
Public telephones have long-distance direct dialing capability.
Public phone booths and signs are coordinated with the environment, and the signs are beautiful and eye-catching.
Capable of receiving cell phone signals.
(6) 50 points for tourist shopping.
1. 15 points for the construction of shopping places
Shopping places do not damage the main landscape, do not hinder tourists from visiting, and do not occupy roads and viewing space with tourists.
Shopping place building shape, color, material and landscape environment coordination; reasonable layout, external advertising signs did not overly affect the ornamental effect.
2. Shopping place management 10 points.
Shopping places centralized management, clean environment, good order, no chasing sales, forced buying and selling.
3.10 points of commodity business practitioners management has a unified management measures and means, including quality management, price management (price tag), measurement management, location management, after-sales service management.
4.15 points of tourist commodities have the characteristics of this scenic spot.
(VII) comprehensive governance 274 points
1, institutions and systems 20 points
(1) sound management organization, clear responsibilities.
Sound rules and regulations. Marketing, quality, guided tours, health, environmental protection
There are relevant plans developed in accordance with these standards and rules.
Planning approval, local government approval.
Effectiveness of planning and implementation. All planned construction projects and market development programs have been fully implemented.
4. Training 20 points
The training system, institutions, personnel, funding clear and implemented.
Annual training scope. Comprehensive training for management and service personnel.
Quality, marketing, safety, tour guides, sanitation, environmental protection, statistics and other business comprehensive training.
Training effectiveness, employees answer fluently and correctly.
5. 20 points for handling tourist complaints and opinions.
The number and nature of complaints. Query the relevant management departments and scenic spots have records. Nearly
There are major quality complaints within two years (tourism complaints involving physical aggression and health damage to tourists are regarded as major quality complaints), no points for this item.
Sound complaint handling system.
Complete complaint service facilities. There is a clear telephone number for complaints, complaint office signs, investment
complaint mailboxes, opinion books and so on.
Complaint handling process, complaint acceptance fast, good service attitude, complete and detailed records.
To. Seek legal advice when necessary.
Good results in complaint handling.
6. 6 points for counseling visitors.
Regular consultation, no less than three times a year.
The number of inquiries, the sample size in line with the scale of reception (the total amount of 1/1000 of the annual reception).
(3) Opinion processing, consultation and analysis, notification and improvement measures.
7. 14 points for publicizing via the Internet.
There is an independent domain name and Chinese website.
Relying on well-known comprehensive website or authoritative tourism professional website.
(3) Rich in content, fully explaining the attractions.
Constructing digital virtual scenic spots and realizing online tours.
Supporting languages such as English.
8.10 points are publicized through TV.
Program format with a TV spot introducing this attraction.
Broadcast level, broadcast on CCTV.
9. 5 points through the newspaper publicity
The form of the introduction of the article, featured.
Newspaper level, centralized newspapers.
10. 25 points for e-commerce
(1) Query, dynamic query of expected visitor reception for a specific time period in the future.
Reservation, booking of air tickets, accommodation, goods, food and entertainment.
Payment, can provide online payment function.
Social benefits 15 points.
To drive local social employment, 80% are local employees.
The driving effect on the local economy is significant.
(H) Resources and Environmental Protection 155 points
1. Air quality in line with national standards. 10 points
2. Noise indicators, to meet the national standards of the first level. 5 points
3. Surface water quality to meet the national standards. 10 points
4. Landscape, ecology, cultural relics, ancient architecture protection 45 points
Protection Cost of input. The annual protection cost of landscape, cultural relics, ancient buildings, ecosystems, rare plants and animals should reach 10% of the annual ticket revenue of the tourist area (point).
Appropriate protection measures (e.g., fire prevention, anti-theft, anti-killing, repair of ancient buildings, protection of old and valuable trees, etc.) are taken. , requires a specific system, facilities and equipment, and clear responsibilities of personnel.
Protection effect, comprehensively maintain the authenticity and integrity of cultural relics and landscape.
5, entrances and exits 15 points
Entrances and exits of the main architectural style of the main landscape in the region has a role in baking.
The entrances and exits have corresponding visitors' gathering places with moderate area and good management.
6. Coordination between buildings and facilities in the area and the landscape (37 points)
Site selection does not damage the landscape.
The main building style is distinctive and effective.
Every single building in the area has the same style and coordination.
The appearance of the building (shape, color, materials, etc.) is well coordinated with the landscape of the area.
The volume of buildings in the area is moderate.
The building forms a corresponding buffer zone around the building, which is good for viewing.
The siting of functional buildings should be concealed or landscaped,
Pipeline facilities, power transmission and communication lines in the area are concealed underground.
Signs and layouts within the area emphasize culture, artistry and coordination with the landscape.
Att
The plant species are abundant.
Rare plants.
Green coverage of more than 80%.
9. 3 points for facilities and equipment using clean energy.
Facilities and equipment that cause serious damage to the environment are prohibited (including vehicles, ships, etc.). equipment that generates high noise or harmful gases and oil leaks).
10, the use of environmentally friendly materials 3 points
The use of non-biodegradable disposable tableware is prohibited in the scenic area, and the use of disposable plastic bags is prohibited in business stalls.
2. How many tourists visit Laoshan every year
Laoshan District, Qingdao is a special area. Before Qingdao opened to the outside world, it was an economically underdeveloped tourist area. Except for the Laoshan Scenic Area, there was no other advantageous economy. After the development of the eastern part of Qingdao, high-tech industrial parks were established here, and the first foreign investments in Qingdao, such as Lucent and Coca-Cola, were introduced. Laoshan District began to realize leapfrog development. Because of its unique geographical location, surrounded by mountains and facing the sea. A lot of high-grade buildings and villas were built, allowing a large number of rich people from all over the country to buy houses and settle down, boosting consumption. Coupled with Qingdao's large financial settlements in Laoshan, tourists raise prices during the peak season, making prices in this area very high.
3. 2020 Laoshan scenic area tourism revenue
I think a month of disposable money can be around 3000!
From 2010 to 2012, the region's per capita disposable income of 57,127 yuan, an increase of 3.8% over the previous year. Among them, urban residents per capita disposable income of 62,561 yuan, an increase of 3.3%; rural residents per capita disposable income of 26,623 yuan, an increase of 4.6%. The ratio of per capita income of urban and rural residents was 2.35, 0.03 lower than the previous year.
4. Laoshan Scenic Area Income
For this question, the so-called median income, in fact, refers to the average social wage, which is an abbreviation of the average wage of social workers.2022 has been over half a year, and Qingdao average wage of the employed people are also statistically out. The average annual wage in Qingdao in 2021 was 87,000 yuan, of which the average annual wage in urban non-private enterprises (central, state-owned and foreign enterprises) was 116,000 yuan, up 9.9% from last year, and the average annual wage in private enterprises was 64,000 yuan, up 3.0% from the same period last year. You can check for yourself to see if there are any delays.
5. Qingdao 2018 tourism revenue
When you go to Laoshan, be sure to check out the Laoshan Linhai Nongjiaoyuan Nongjiale. The Nongjiaoyuan consists of two adjacent villa buildings facing the sea, only 50 meters away from the seaside beach and only 10 minutes away from the foot of Laoshan Mountain. It is a spacious and atmospheric place by the mountain and the sea, with a panoramic view of the mountains and the sea. In front of the bedroom bay window, you can incorporate the view of the sea into the curtains and bring the atmosphere of the mountain into your mind. The accommodation is comfortable and hygienic, the food is hygienic and tasty, and you can enter the scenic area for free, saving the 130 RMB for entering the mountain, and you can also drive your private car into the scenic area.
From 2010 to 2019, Qingdao continued to excel in hosting foreign tourists, receiving 1.258 million. In comparison, the provincial capital Jinan received only 285,000,